Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Роли
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты в Россию, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Россию в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Россию вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты в Россию за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Nothing at all,I had a horrible flight"
Минусы: "timing and be more respectful to the costumers, and be nice"
Плюсы: "Comfortable for that sort of journey"
Плюсы: "Mediocre seats, very friendly staff."
Минусы: "Better food options, more comfortable seats, easier access to wi fi"
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "I had empty seats next to me"
Минусы: "The guy that checked me in was very rude and wasn’t smiling at all and then he showed my passport picture to his colleague and they both started laughing. I was trying to use the restroom on the plane but there was a person in there for a long time; I waited outside patiently and then when I got in I brushed my teeth and used the toilet. It didn’t take me that long but the flight attendant knocked hard on the door but she didn’t do that for me with the other guy. I didn’t feel welcomed at all from the crew honestly."
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Плюсы: "Все отлично!!"
Минусы: "My seat."
Плюсы: "Crew was very kind"
Минусы: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
Плюсы: "But my movie stopped for 30 minutes right at the good part. I saw the whole thing but didn't like the delay."
Плюсы: "Great hospitality for a reasonable price - crew very attentive"
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Минусы: "The process to get into the plane at Istambul was horrendous. It took forever to process the passengers."
Минусы: "I am still in Chicago - waiting on airline decision if I can have my emotional support puppy with me - had to change flight and for change pay $650 - and cen can not cancel and get my money back - whole think is a horrible experience - and still waiting on their Thais decision"
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "Boarding was on time. but food was very bad."
Минусы: "I reserved my seats for all my destinations . And paid for that in advance. TURKISH airline refuse to give me the same seats and they said this not exceptable for them . I was very mad ."
Минусы: "My ticket was messed up completely (GYD-IST-VAR-IST). First leg did not book (close) it properly, I have lost 1 hour at trasfer desk in IST (they were solving my ticket issue for that long) and another hour in VAR on the way back (because the TK staff did not solve it right the first time). Lousy work of service desk! I was lucky to keep boarding passes as the proof, because nobody believed, that I duly arrived from Baku."
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Everything went smoothly and comfortably. Enjoyed every moment"
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "Dessert, food, entertainment."
Минусы: "Seats were not too comfortable."
Минусы: "I received my luggage one week after the flight"
Плюсы: "good flight"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Плюсы: "crew was excellent."
Минусы: "internet should be free, not wine. cabin temperature erratic and cannot adjust individual air flow. seat space is small. Pity the window seat occupant who cannot go to WC, blocked by two other sleeping passengers on a 12 hour flight."
Плюсы: "The food and entertainment was good. The crew was very nice."
Минусы: "seats too small. I am 6 feet tall. The guy in front leaned back and my knees were jammed for 12 hours. I think this is a violation of gineva convention."
Плюсы: "Entertainment was great, crew were polite and attentive"
Минусы: "Not enough leg room for anyone over 6ft tall"
Плюсы: "Clean plane; timely; good food"
Минусы: "Not a lot of leg room. Out of all the international flights I’ve been on, it has the least leg room."
Минусы: "Slippers and blankets were not provided to all passengers. Toilets got unacceptable by the end of the flight."
Плюсы: "On time Good service Just excellent It's first time for me with turkish airline but I love it"
Минусы: "No thing"
Минусы: "When we arrived walking to the shuttle the crew had thrown our play pen n stroller out on the walkway. They didnt take it inside with our luggage.It was checked in with all the suitcases! So luckly my son recognized it as we were walking by. Very disapointed if he hadnt noticed it we would of been out of luck. No baby bed or stroller! Why dont they take it with the luggage OR at least let you know they dont transfer them for you! Not happy"
Плюсы: "Crew was very helpful and everything was good"
Минусы: "Lost my baby stroller and didn't found when arrived"
Плюсы: "Great short flight and we even received a meal as well as free headphones."
Плюсы: "Very professional. Also the transfer in Istanbul was very easy."
Минусы: "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."
Минусы: "I t would have been much better to have a faster check in process"
Плюсы: "Everyone did a great job handling the new ban of all large electronics. This new rule imposed by the US is completely ridiculous and rather illogical; however, Turkish Airlines did a great job of making it as minimally burdensome as possible."
Минусы: "Splitting passengers up into male and female lines in order to be processed before boarding the flight seemed to create a lot of anxiety for passengers traveling with their significant others. I would advise figuring out a way to efficiently process groups without having to split them up by gender."
Плюсы: "Friendly staff comfy plane"
Плюсы: "We liked being in Exit row and the food and service"
Минусы: "On way over BOS-->IST the seats were the closest together I have ever had. Exit row video screen support arm did not hold in place"
Плюсы: "I got a special meal -- Asian Vegetarian -- and it was delicious. I have also had the regular Vegetarian on other Turkish Air flights and they have been great too. So congratulations on good food! I just have one suggestion about the food: Just because someone is vegetarian, it doesn't mean that they don't want dessert! I notice that where others have chocolate pudding, for example, I get fruit. I like fruit... but a piece of cake or some other sweet is good too!"
Минусы: "The pull-down food trays are often angled down so that the food slips into your lap. I often have to hold the cup or glass so it doesn't slip off."
"Me and my son are first time travelers! And we had a AWESOME flight!"
Минусы: "So professional during this pandemic. I felt safe the whole time. Slept like a baby, the flight was so smooth."
Минусы: "Mechanical issue put us out late, then weather kept us circleing for another 45 minutes. Spent the night at msp had to fly out the next day to final destination."
Плюсы: "Slept the whole way. Served wine."
Минусы: "Seat wasn't comfortable"
Плюсы: "Good in flight entertainment."
Минусы: "More refreshments for longer flights."
Плюсы: "The airplane looked old. There was no entertainment available on the flight from AMS to SVO, but definitely more leg room then the newer airplanes. No having entertainment available made it a very long flight."
Минусы: "No entertainment available."
Минусы: "It felt like the flight attendant had a long day. Chairs weren't super comfortable."
Плюсы: "Easy, fast, simple. Not crowded."
Плюсы: "Boarding so efficient we left early and arrived super early."
Минусы: "WiFi on plane dropped out a lot."
Минусы: "Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well."
Плюсы: "Crew was very good."
Минусы: "Seat assignment at gate was inconvenient b/c jt dissuades you from taking a bathroom break before the flight. They can't prefer that you go on the plane."
Плюсы: "No delays. Easy boarding."
Плюсы: "Clean Washroom"
Минусы: "N A"
Плюсы: "Customer service on the phone."
Минусы: "Delays all day on delta. On my way out and on the return flight."
Минусы: "Our itinerary was canceled"
Плюсы: "Everything was on time & organized"
Минусы: "I had to download that Gogo app to watch a move. That sucked"
Плюсы: "Fly attendants were very professional"
Минусы: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"
Плюсы: "The seats were awful .how many can squeeze in. .horrible"
Минусы: "Room to breathe, move a little"
Плюсы: "Crew was amazing"
Минусы: "If you could figure out how to get online wifi..."
Минусы: "I missed my flight due to Tsa"
Плюсы: "No air conditioning. Sat at the terminal in 95+weather, many elderly on the plane in hot weather. Attendants said oh well well at least your not in the back of the plane. Also intercom was set to blaring with a high pitched squealing sound."
Плюсы: "Staff tried to be helpful"
Минусы: "Silly series of events. Maintenance problem before flight left previous city, got to us and we boarded only to deplane for more repairs. Ended up with another plane, five hours later. For a 44 min flight. Would’ve been easier to drive!"
Плюсы: "Everyone is working the gate and on the plane were amazing!"
Минусы: "The fact that I couldn't change flights on the day of travel"
Плюсы: "Great service, on time."
Минусы: "Could not print subsequent AeroMexico flight segment boarding pass."
Плюсы: "flight attendants"
Минусы: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."
Плюсы: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Плюсы: "Все хорошо"
Плюсы: "In flight Wi-Fi and entertainment is nice and helps pass the time."
Минусы: "Boarding was slow, and contributed to a delayed take off to ATL. Flight arrived late and caused a missed connecting flight."
Плюсы: "Nothing... no movie, no food, just awful."
Минусы: "I decided to cash in some miles for first class, what a waste. Never book first class on delta flying a short route, it’s just not worth the money. The flight attendant had the ATL attitude, if you know what I mean."
Плюсы: "Happy to get an earlier flight - and was put in ComfortPlus"
Минусы: "Small plane, no entertainment (movies, music)"
Плюсы: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Минусы: "The food could be better."
Минусы: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"
Плюсы: "Good flight crew"
Минусы: "Flight was delayed with no explanation."
Минусы: "Flight overbooked and the gate paid no attention to how many bags were being brought onboard. Was forced to check my carry on. I hope it arrived."
Плюсы: "The departure was slightly delayed (as always lately with Delta). For the rest it was fine."
Плюсы: "The departure was slightly delayed (as always lately with Delta). For the rest it was fine."
Минусы: "The plane was supposed to leave at 7pm. Instead we left at 2 am. In the meanwhile Delta has never offered us any food or beverages. Just some bottles of water. I had to stay a night in Orlando on my own, because they didn't give us a hotel. Just a total shame!"
Плюсы: "there was NOTHING good about the trip from nc to atl to fl!"
Минусы: "where should i start? my flight was delayed leaving NC to ATL. after standing in line for over an hr trying to speak to someone about the issue. i was notified on my phone i could keep my current flight or rebook of course i wanted to keep my current flight since it was my birthday weekend. i then called delta (in nc) for help since they told us we wouldnt make our 1030 flight and we might have to stay in a hotel that night until we could rebook the flight. not cool! i was told by a person (in nc)about what i should do once landed in ATL. they were beyond rude. they turned their backs or gave half answers. when asked about the hotel for the night they told me they werent going to handle that and i had to pay for a hotel AFTER i was just told by a delta agent that if i had to stay overnight my hotel was going to be covered. i then again called a delta agent in ATL after being informed that my status on the stand by list wasnt activated and i had less than 10 mins to make it to the next terminal and try to get activated and i would probably not get onto that flight to leave ATL. we were told that we had to stay in the terminal that night. my whole trip could have been ruined from the start from the flight being delayed in NC to talking to rude delta agents in NC and ATL. my flight status being one thing and then finding out it was something else. i never had to deal with something like this."
Плюсы: "Быстрая посадка Неформальность общения капитана с пассажирами Внимание персонала"
Минусы: "Еда была холодная как из холодильника Маловат салон"
Плюсы: "Вкусная и горячая еда Очень приветливы персонал Удобный салон"
Минусы: "Набор фильмов на русском скудный Горячим кормят 1.5 раза (обед и сэндвич перед прилетом)"
Плюсы: "Easy flight. Plane and crew were fine"
Минусы: "It was a short flight but no entertainment on this plane."
Минусы: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"
Плюсы: "Great gate crew. Cabin crew was nice, but busy. On time arrival."
Плюсы: "Everything was great. Staff were friendly and courteous, I only had one problem but even that was solved and I was taken care of."
Минусы: "The only thing I didn't like was that wires got crossed and now I don't have my luggage because my check in agent from the start of my journey didn't send it to the right place."
Минусы: "Missed connection"
Минусы: "Delayed 2.5 hours"
Плюсы: "Very friendly and accommodating crew"
Минусы: "Uncertainty re connections at JFK provoked some anxiety but the pilot and crew were helpful in allaying that."
Плюсы: "I missed my flight."
Минусы: "Helped me get a different flight. I got zero help getting another flight. Or any credit."
Плюсы: "The food was good and was served with professionalism.It was an excellent service no doubt."
Плюсы: "Отличный экипаж!)"
Минусы: "The food"
Минусы: "On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort."
Плюсы: "Crew was wonderful. Food and drinks was good."
Минусы: "More movies in Russian language, or with English subtitles"
Плюсы: "Great crew"
Минусы: "Uncomfortable seating"
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Everything about the flight was perfect."
Минусы: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"
Плюсы: "The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight."
Минусы: "A seat in first class would have been even better"
Минусы: "Be on time"
Минусы: "These scheduled flights on Jan 1, 2019 were cancelled by Lufthansa and we were not informed of these scheduled cancellations either by email or SMS. We waited for several hours at the airport before being informed by an airport staff. We missed one day of work and lot of inconvenience with transportation and accommodation in Bengaluru."
Плюсы: "Smooth flight"
Минусы: "Weird plane noises (typical of older Airbus planes)"
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "The crew was amazing and so welcoming! They did not flinch when they saw my three-year-old son and went out their way to make sure we had everything we needed. It was very nice to be greeted with such hospitality!"
Плюсы: "Decent food."
Минусы: "No onboard entertainment."
Минусы: "There was no entertainment in the flight , which was totallyfine for me as it was a short flight; I downloaded one magazine prior to my initial flight in SFO but was unable to access it."
Плюсы: "Attitude of staff"
Минусы: "Food and delay"
Минусы: "you cancled my return ticket when I got off the plane in Frankfurt and did not contiue to Geneva.."
Плюсы: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Минусы: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Плюсы: "On time, no complaints"
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Every thing"
Минусы: "flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally."
Плюсы: "The whole journey with Lufthansa went smoothly without any delay. The transist time is just right. The check in is online is straight forward and the flight information is very clear. I will certainly recommend Lufthansa to anyone."
Минусы: "I can’t think of anything I didn’t like."
Минусы: "Needed more option in sports. Specifically Cricket"
Плюсы: "Nice airplane, good crew, nice bite to eat."
Плюсы: "Selection of meals (veg / non veg), nice and polite crew, selection of entertainment options, availability of drinks and snacks on the plane in between meal service. Seats are decent in size and comfortable in the economy class, the aircraft feels like new, clean and fresh."
Минусы: "The movie selection button on the screen is a bit hard to use and slow scrolling thru the titles. Nonetheless, enjoyed watching movies. Good variety of movie genres."
Минусы: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."
Плюсы: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"
Минусы: "There is not entertainment and seats not that comfortable"
Плюсы: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Минусы: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."
Минусы: "Last minute gate change in Munich was a bit hectic, as it was a tight connection."
Минусы: "Flight got canceled and never got new flight! Also never got money back!"
Плюсы: "Nice crew and dinner."
Минусы: "Luggage didn't make the flight."
"I had a small back pack and a small suitcase. The boarding staff were extremely rude and wouldn’t let me take both on board. Only one small bag on board even though there was tons of space and I paid for premium seat. Also—they want you to wear their mask—even though I had n95. Will definitely avoid this airline in the future"
"Everything was very u nice except the info we needed was lacking. We needed to stamp our boarding passes at a separate desk and nobody informed us"
Минусы: "The fees for the sporting bag was out of control expensive"
Плюсы: "fast and friendly checkin, fast boarding, easy transmit"
Плюсы: "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
Минусы: "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."
Минусы: "My wife and I were separated by six rows. Unacceptable!"
Плюсы: "Nothing. I will never put her tickets from From here again."
Плюсы: "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Минусы: "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "Very nice staff on board and timely departure"
Минусы: "Cold during the flight"
Плюсы: "Luggage came extremely quickly"
Минусы: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."
Минусы: "We are late only 25 min (50% of flight - 50 min)"
Плюсы: "Great staff, good meals, snacks, and drinks thru the entire flight."
Минусы: "Caótica boarding Uncomfortable seats did not recline"
Минусы: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."
Плюсы: "I liked the crew on the flight."
Минусы: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Плюсы: "The whole flight was very nice"
Плюсы: "Life is beautiful"
Минусы: "My fellow passenger fended off my sexual advances like a pro"
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"
Минусы: "Food is appauling!"
Минусы: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"
Минусы: "I remember a time when these flights had entertainment on them..."
Минусы: "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."
Минусы: "The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning."
Плюсы: "Everything OK"
Минусы: "Arrived 5’ later, lost train"
Минусы: "Hot meal was awful"
Минусы: "A319 is inherently a badly arranged seating layout. Was in Row 30, no recline, and 3 full grown men for a 3 1/2 hour flight. I wonder if squeezing in the extra 3 or 6 seats is a payout when looking at people's likelihood to fly again?"
Минусы: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."
Минусы: "The best"
Плюсы: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Минусы: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."
Плюсы: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"
Плюсы: "The crew were so kind!"
Плюсы: "Speaking of friendly sky. Great!"
Плюсы: "Very well organozed"
Плюсы: "Despite airport issues, we took off quickly and all went well. No complaints"
Минусы: "No problems."
Плюсы: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
Минусы: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."
Плюсы: "Could not tell that I need gluten free meal. And the early check-in didn't work."
Минусы: "Food I think getting worse."
Минусы: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Плюсы: "Ok flight' late leaving from Vienna because pulling luggage when passengers missing,."
Плюсы: "Leg room, kind staff in the airplane"
Минусы: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."
Минусы: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."
Плюсы: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."
Плюсы: "Would fly with them anytime."
Минусы: "Flight cancelled, after delays... Then almost four more hours to get rescheduled in a different flight the next day and taken to a local hotel!"
Плюсы: "Very carrying crew, kind and attentive"
Минусы: "Not too many choices for entertainment, a lot of Asian movies. Food was OK"
"It was a small Regional plane. Not much to expect"
Плюсы: "Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic"
Минусы: "Best flight I’ve ever had. Need to have this many people on the plane every time"
Плюсы: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."
Минусы: "Boarding process could have been smoother"
Плюсы: "Комфортный самолет, приветливый персонал."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "Аналогично предыдущему рейсу - персонал рисам самолет."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "Leg room, friendly crew, good choices for entertainment, nice blankets!"
Минусы: "The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding"
Плюсы: "Очень приятный экипаж, проявляли понимание и старались помогать во всем!"
Минусы: "Задержка рейса на 3 часа и 10 минут."
Плюсы: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Минусы: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Плюсы: "I liked that they said ...you need to wait for 5 hours for the decision to get you or not on the next flight...and how much it will cost you extra now after having a great night spent at the terminal."
Минусы: "All that matters for Finnair is that the flight took off on time... If you make it or not....if you know where to go...why to worry! It is your problem now! We will charge you up to "current" price now!"
Плюсы: "Great service on biz class, comfortable seat, quiet airplane (A350)."
Минусы: "I liked it all."
Плюсы: "Понравилась хорошая организация на пересадке, хоть и была 1 час 20 минут остался запас по времени (можно нам даже было не торопиться)"
Минусы: "На регистрации в Мюнхене сотрудница стойки не хотела регистрировать до конечного пункта, хотя в раньше в подобных перелётах с короткой стыковкой регистрировали до конечного пункта. Пришлось вызывать главного и доказывать, доказали. Больше неприятностей не было, если не считать плохую погоду в Хельсинки, где задержался рейс на 40 минут."
Плюсы: "modern aircraft, excellent service , nice crew"
Плюсы: "Business class consisted of the same cramped seating as economy. No entertainment at all for the 6+ hour flight. Horrible food."
Плюсы: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Минусы: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."
Плюсы: "The airplane is great. So much leg space!"
Минусы: "Layover and delay we're extremely wrong and they booked me on a separate flight from my party."
Плюсы: "Very friendly and efficient service. Food on this flight was surprisingly good. All families traveling with children got gifts from the airline. Nice touch!"
Минусы: "I flew economy class and my seat was not the best. I was in between two big guys. I suppose that was just bad luck."
Минусы: "My meal had rice that was severely undercooked. The audio quality on the entertainment system was very bad and no English subtitles were available for the majority of the movies."
Минусы: "Lack of snacks"
Плюсы: "We were kept informed about the delay"
Минусы: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"
Минусы: "They can't even tell me where the bag is supposed to be."
Плюсы: "The crew was friendly and helpful. There were multiple runs for drinks and the meal was delicious. The entertainment tablet offered good movies and tv shows."
Минусы: "The lights where not lowered down to make it easy for people to rest and make it easier to fall sleep."
Плюсы: "рейсы точно по расписанию, без задержек, персонал внимателный"
Минусы: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"
Плюсы: "was on time. Small airport, convenient transit without passport control,"
Минусы: "Small flight, longer flying time. Almost no service."
Плюсы: "My flight was very pleasant and comfortable. It was one of the few times I was actually able to fall asleep on a plane. I also like that this is the first airline that served me blueberry juice which I thought was good."
Минусы: "My only dislike was that we left 45 minutes late. Maybe it was not a good situation for some passengers who had to connect immediately, but I still made it in time for my connecting flight."
Плюсы: "Despite leaving 5 hours late we arrived only 3.5 hours late so cheers to the pilot."
Минусы: "Flight from dublin was delayed about an hour. Flight from Helsinki to Chicago was delayed almost 5 hours and all they gave us were 8 euro in vouchers which isn't even enough to eat at the airport. Communication on delays was poor and staff was not helpful."
Плюсы: "All was great!"
Минусы: "Not that I did not like it but it was more like a surprise to me to have not seen a single Finnish in the crew ... Again, nothing wrong, simple surprising..."
Минусы: "Toilets were gross."
Плюсы: "I'm so happy to be able to travel with my small dog in cabin. I've travelled from Miami to Helsinki and back with a dog at least 30 times in the last 16 years. The service has always been very good. I choose the airline always based on what's best for my dog."
Плюсы: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."
Плюсы: "Spacious plane"
Минусы: "Could not select convenient seats with companion, food and entertainment very mediocre"
Минусы: "Очень мальенькая самолёт"
Минусы: "Не было возможности заказать спец питание"
Минусы: "Plane too old for such a long flight"
Плюсы: "crew, food"
Минусы: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."
Минусы: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"
Плюсы: "Airbus 350, quiet and smooth. Wifi, booking a taxi on board and being met on arrival. Good seats in business."
Минусы: "Bag collection was chaos and took too long, it's not such a busy airport"
Плюсы: "Friendly staff"
Минусы: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."
Плюсы: "Food was good for airplane food."
Минусы: "Plane only had screens for the movie in the center aisle and only every five rows or so."
Плюсы: "great flight. a little cofusingto get the right airline"
Плюсы: "The dinner tray was actually one of the best I ever had in a plane (except maybe for the bread). Flight was comfortable overall, I was just a little too hot, with no individual air vent."
Минусы: "A little too hot, and no WI-FI. Other than that, great flight."
Плюсы: "The crew were lovely, as were the people checking us in at the airport!"
Минусы: "We waited 3 hours to fix a water problem on the tarmack and were seated in the middle of a large group of school kids. Would have been happier without those 2 elements."
Минусы: "Very old plane, seats did not have personal entertainment systems"
Плюсы: "Good service...."
Плюсы: "Pretty quick to get on board, entertainment was great, seat comfort was good., wifi and prices were stupidly over priced and slow.,"
Минусы: "American Airlines as usual has overly priced non-working wifi on a 10.5 hour trip.. He food was ok at best.."
Плюсы: "We got there"
Минусы: "No way to get seat assignments until 4 hours before flight"
Плюсы: "Overnight flight and not full so could stretch out."
Минусы: "It really was not Finnair, it was American. When I tried checking in Finnair had no knowlege of my ticket. I had to read the fine print to find the name American Airlines. Even the woman at Finnair was not sure, and thought that it was run by Brittish Air."
Плюсы: "planned time of departure Fare potential for getting 5 seats so I could get a good nights sleep"
Минусы: "Plane left 3 1/2 hours late due to a mysterious mechanical problem that caused them to taxi it away from the gate more than once. Relatively little communication from American whose flight it was. Scheduled departure 10 PM. Actual departure 1:30 AM I reserved a center aisle seat in a row that was completely empty a day or two before departure, hoping to get the whole row. Didn't work out. Just before we closed the doors a couple arrived at the row and took up three of the seats. Darn it. But I still got a good nights sleep. Wish there was an option to check N/A on several of the options above. I didn't speak to a crew member. I didn't eat or drink anything. I never turned on the entertainment system."
Плюсы: "Flights were on BA not Finnair"
Минусы: "Ba website did not work properly."
Для удобства пассажиров авиакомпании, выполняющие рейсы из Роли, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Роли
Маски от перевозчика для пассажиров всех рейсов из Роли
Места в середине ряда на рейсах из Роли недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из Роли
Гибкие условия отмены
Посмотрите билеты из Роли с бесплатным изменением бронирования