Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Новой Зеландии
|октябрь||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 5%.|
|январь||Период самого высокого спроса и роста цен, в среднем на 19%.|
Ср. цена – туда и обратно
|88 592 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|61 046 ₽||или меньше|
Недорого – туда
|36 638 ₽||или меньше|
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты из Новой Зеландии в Россию, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Россию из Новой Зеландии в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Россию вы полетите одной авиакомпанией, а обратно в Новую Зеландию — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты из Новой Зеландии в Россию за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Fast boarding. Early arrival. Comfortable seat."
Минусы: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Плюсы: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Минусы: "the food is disgusting"
Плюсы: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Плюсы: "I like the crew members"
Минусы: "Entertainment selection and food could be better"
Плюсы: "Great seating"
Минусы: "Free internet in long flights"
Плюсы: "Amazing crew. Seat needs more padding."
Минусы: "Memory foam seats"
Плюсы: "Amazing crew, great seating area and tasty menu."
Плюсы: "Good food. Friendly staff efficient airports."
Минусы: "Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result."
Минусы: "flight on time. flight was delayed and gate changed"
Минусы: "The seat covers looked worn and dirty. Needs an upgrade."
Плюсы: "Movies selection is great. Seating space is comfortable."
Минусы: "Boarding process could’ve been smoother"
Минусы: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Плюсы: "The crew was amazing"
Плюсы: "The crew Were exceptional ."
Минусы: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Плюсы: "Crew was very courteous, went above and beyond."
Плюсы: "I like everything crew, etc"
Минусы: "Nothing reallly"
Плюсы: "personel provided excellent service"
Минусы: "food was ok. A faulty entertainment system did make our flight feel longer."
Плюсы: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Плюсы: "Seating was spacious, crew was attentive. Boarding was efficient."
Минусы: "The food choice was not pleasing to me."
Плюсы: "Boarding was good and the flight time was shorter than expected."
Минусы: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Минусы: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Плюсы: "Very attentive, great food, quality aircraft"
Плюсы: "Everything was good"
Минусы: "No complaints"
Минусы: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Плюсы: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Минусы: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
Плюсы: "Staff, food and emenities great for economy class"
Минусы: "Inflight entertainment wasn't as extensive as in previous years."
Минусы: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Плюсы: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Минусы: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Плюсы: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"
Плюсы: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Минусы: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Плюсы: "The people were excellent."
Минусы: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Плюсы: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Плюсы: "Overall experience"
Минусы: "Could have had a better selection of movies"
Плюсы: "Prem econ very good. Crew very friendly."
Минусы: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
Минусы: "The crew was rude when asking me to window shed."
Плюсы: "Efficient boarding and arrival"
Минусы: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"
Плюсы: "The food was excellent for Vegan meals. The staff was friendly and attentive. The ability to see the flight path, air speed and such is very nice."
Минусы: "The entertainment was not the kind of shows I like. Never mind, I see the flight path and orher flight particulars."
Плюсы: "Attendants are always nice, flight is always smooth."
Плюсы: "Attention to customer service and needs"
Минусы: "Couldn't use my own headphones to watch movies"
Плюсы: "We had the BEST FEMALE flight attendants, they were soooo helpful and one of them came and wrote down my kids' names so she can call them by their names, and they got to choose the food and got theirs early so I was able to help them before mine arrived which was super thoughtful! Food option was pretty good and lots of shows and movies to choose from. Getting ice cream was such a treat for my kids!"
Минусы: "The male flight attendants were kind of annoying, they were trying to be funny but didn't work so they just came off arrogant and annoying!"
Плюсы: "Food was excellent, timely departure and arrival"
Минусы: "Crew was not as friendly as I'm used to."
Плюсы: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Плюсы: "From the beginning until the end the service, the vibe, the flight itself was amazing. I don't know any other airline I flew with so far that hosted me and all other flyers better. At any time I was supported by the staff and even if it was busy they constantly had a kindness and smile in their face. I don't fly with any other airline on long distance flights! It was clean and neat on top at any time. I love flying with Singapore airlines. I feel safe and in good hands all around. This is how service should be at any airline! It is never less good but a constant since years! Thank you"
Минусы: "There is nothing I did not like."
Плюсы: "Amazing crew, great service. Really good food"
Плюсы: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Минусы: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
Плюсы: "Service and Operation"
Минусы: "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"
Минусы: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."
Минусы: "An excellent flight."
Минусы: "Not much food to eat."
Плюсы: "The crew and food was great."
Минусы: "The insect repellant sprayed twice through the cabin was horrible."
Минусы: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Плюсы: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Минусы: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
Плюсы: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Минусы: "WiFi never worked"
Минусы: "Domodedovo sucks in all aspects. Baggage, taxi pick up, total bs"
Плюсы: "I had plenty of space"
Минусы: "There should be more vegetarian options available. Crew were very slow in responding to my requests."
Минусы: "Shitty boarding like in all India airports"
Плюсы: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Минусы: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."
Плюсы: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
Плюсы: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Плюсы: "Crew were friendly Entertainment was good"
Минусы: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."
Плюсы: "Footrest would make the flight just perfect."
Минусы: "No footrest. Makes it a little uncomfortable for short people."
Плюсы: "Consistently good service from emirates crew"
Минусы: "Too much meat in the dining options Boarding was slow"
Минусы: "Food was not awful and most item not available in Fist Suites"
Минусы: "Почему-то нельзя было отправить багаж с получением в Санкт-Петербурге, надо было получать его в Москве. Хотя на рейсе из Питера в Дубай мы багаж не получали в Москве."
Плюсы: "Dinner meal. Seats"
Минусы: "Bed, breakfast"
Плюсы: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Минусы: "The delay to get on the flight, hard with a toddler."
Минусы: "Emirates chairs couldn't decline recline"
Плюсы: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Плюсы: "I was upgraded to business class. Very nice"
Минусы: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."
Плюсы: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Минусы: "crew service"
Минусы: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."
Плюсы: "Better crew working this leg of the journey."
Минусы: "Food was horrific."
Плюсы: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Минусы: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
Плюсы: "Great legroom, quiet plane, seat free next to me"
Минусы: "Not much"
Плюсы: "Movie choices"
Минусы: "Checkin services Staff attitude"
Плюсы: "Развлечения и комфортность сидений эконом-класса"
Минусы: "грязные столовые индивидуальные приборы"
Плюсы: "I was impressed by the professionalism!"
Минусы: "Chinese passengers passing gas!"
Плюсы: "Great service all round and lovely staff on board! A delight to fly."
Минусы: "The boarding process could be more organized and more smoothly."
Плюсы: "Everything else was good besides the below content."
Минусы: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
Плюсы: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Минусы: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Плюсы: "First time flying in double decker plon"
Минусы: "I would have been happy to receive points for travel on star alliance"
Плюсы: "All was good"
Плюсы: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Минусы: "can't find anything to complain with"
Плюсы: "So comfy... Great service. Wished the flight was longer b"
Минусы: "Departure was delayed 20 min and luggage 1 waited 1 hour !!!! I missed my next fly . Connection was 2 hours . Bad management in Emirates in Madrid"
Плюсы: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Минусы: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."
Минусы: "Business class was beyond amazing"
Плюсы: "The flight was clean and well maintained"
Минусы: "The flight was delayed by 1hr 30 so missed next flight and i had to buy a new ticket"
Плюсы: "Неожиданный апгрейд до первого класса - нужно ли тут что-то ещё писать? :)"
Плюсы: "The service for my granddaughters was phenomenal."
Плюсы: "The media system was great. I enjoyed the food and the crew was very nice."
Плюсы: "Economy seats still comfortable"
Плюсы: "Amenities and food, customer service."
Минусы: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."
Минусы: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."
Плюсы: "More or less on time"
Минусы: "Outdated aircraft. Flight took longer than usual."
Плюсы: "Wasn't awake, can't say"
Минусы: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"
Плюсы: "crew was friendly"
Минусы: "seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!"
Минусы: "Checking, boarding, flighting"
Плюсы: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."
Плюсы: "Everything was just dandy!"
Плюсы: "Outstanding service by the crew."
Минусы: "Seats in economy area little cramped"
Плюсы: "Awesome business class seat, or rather throne"
Минусы: "Limited selection of movies"
Плюсы: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Минусы: "A slight delay"
Плюсы: "Attendants were attentive and efficient"
Минусы: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."
Минусы: "No wifi or inflight entertainment"
Плюсы: "The. Crew were amazing"
Минусы: "Lpst my luggage"
Плюсы: "Everything went smooth. Very friendly, and felt warmly welcomed."
Минусы: "A bit of long lines especially with the 2nd security point in Zurich."
Плюсы: "i liked the food and the crew. they were nice."
Минусы: "the flight was good. nothing to not like."
Плюсы: "Ground Staff (your frontline) were welcoming The seats are most comfortable, the cabin immaculately clean, the Staff polite, helpful and efficient. The flight was smooth including takeoff and Landing Thank You All"
Минусы: "Have no complaints."
Минусы: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"
Плюсы: "I was flying business class so staff, food, etc was excellent"
Минусы: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"
Плюсы: "Though our flight got delayed, we arrived almost on time."
Минусы: "Because the flight was delayed, boarding seemed a bit chaotic. Everybody tried to board at the same time. The seat had technical issues - it would either recline or be upright. The crew had to spend quite a bit of time trying to figure out how to return from a flat bed to the upright position. Entertainment was re-booted 3-4 times during the flight to get it to work consistently."
Плюсы: "Comfortable flight."
Плюсы: "Dry. I’ve food and really felt pampered"
Минусы: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"
Плюсы: "Great flight. Lots of good food."
Плюсы: "Easy check in. Crew efficient and personal attention."
Плюсы: "Swiss being swiss, great service and food was quite nice."
Минусы: "Airplane felt old, entertainment system is small and outdated."
Плюсы: "Swiss has the most cheerful crews I've seen, and their enthusiasm is infectious which makes it easier to tolerate being cramped in a plane for hours. Also, I love that they give you a Swiss chocolate at the en of the flight."
Плюсы: "Leg room"
Минусы: "No entertainment"
Плюсы: "Service was remarkable - food far superior! Will be my airline of choice going overseas."
Плюсы: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Минусы: "Very long time to board which resulted in flight leaving late"
Плюсы: "Staff & service were super nice & friendly. In this day & age that airline travel is getting really hectic, it was a breath of fresh air to see friendly & dedicated staff who clearly enjoy what they are doing."
Минусы: "Can't think of anything"
Минусы: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"
Плюсы: "The crew made the right call after the Swiss computers shutted down"
Минусы: "Boarding problem. But I have to congratulate the crew for their efforts to overcome the problem in the best possible way"
Плюсы: "The planes were clean and in good repair. The staff was well trained, polite, efficient. The food was excellent. Our entire experience with Swiss Air was the best in ten weeks of travel we have completed this year."
Минусы: "There was nothing that disappointed us in our experience with Swiss Air."
Плюсы: "The crew on board was kind and polite when they had to deliver bad news"
Минусы: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."
Плюсы: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Минусы: "unable to choose seat without paying extra."
Плюсы: "the entertainment selection was above an beyond."
Минусы: "The food was really not great. The meals were tiny and low quality. I understand there are restrictions when on an aircraft, but the meals were the size of snacks and not understanding of allergies at all. (Ie, cheese was on everything.)"
Плюсы: "No delays. Good boarding *but I have Senator status so I bypass lines). Food good even on short flight"
Плюсы: "Very good service on board"
Минусы: "Crammed into middle seats both way. Many/Long lines in ZRH/SFO"
Плюсы: "The food and beverage offerings were very good. The service was excellent."
Минусы: "I wish the dinner service flying from JFK to ZH could be made sooner in the trip to allow more lights out time to relax and try to sleep. I wish all the movies had subtitles so I could read rather than have to deal with the head phones and the bad quality sound they produce."
Плюсы: "Good service from attendants."
Минусы: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."
Плюсы: "On time, efficient, good service, professional"
Плюсы: "The steward was friendly"
Минусы: "1) Assigned seat but was allowed to change seat 24 hours before online check in but at baggage drop off at airport, I was shocked that Swiss Air did not abide to our selected seats changed and gave us the initial seat assigned. 2) At airport check in, none of the ground crew able to gave us good explanation or assistance. 3) Enterainment has to reboot twice. Audio selection cannot be play. No USB port for charging phone."
Минусы: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."
Плюсы: "Very positive opinion about the flight."
Минусы: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."
Минусы: "I had a tight connection in Zurich and a very lengthy trek to get to connecting flight. I wish Swiss Air had told me ahead of time that the flight would hold until I (and at least two other people) got there, instead of of having us run like crazy in an effort to make the flight. Connection time was way too tight."
Плюсы: "Nice and friendly staff, good food and free wine"
Минусы: "Everything was great!"
Минусы: "Same situation with the food. I was given Molley's special food. Then I was given a cold croissant. That was it. Lufthansa gives little sandwiches."
Плюсы: "The food was really good. The selection of TV shows and movies were nice, and kept me entertained the whole flight."
Минусы: "Boarding was confusing. The same questions were asked 3 times, I couldn't tell if that was security protocol or just glitch in their process. Seats were uncomfortable."
Минусы: "Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight."
Плюсы: "crew amazing seat to tight"
Минусы: "wider seat"
Плюсы: "Lovely staff"
Минусы: "Allow married people to travel with their new names."
Минусы: "We boarded very late, and had no place to wait at the gate (it was locked off) and got no explanation. My headrest broke off midflight. There were no good vegetarian options on the flight, and the entertainment system was very old and hard to see."
Плюсы: "Crew was very good"
Минусы: "Not enough leg room for a 6’2” tall person."
Плюсы: "Very smooth, on time boarding. Food quality"
Минусы: "The food is served on a tiny tray that only has room for the hot dish. Other items are piled on top. Recipe for items being dropped, getting crumbs everywhere and generally less comfortable eating experirnce. And stop using plastic cutlery!"
Плюсы: "Professional service.."
Плюсы: "I liked the disabled service"
Минусы: "Uncomfortable seats. And why aren’t all the people flying with babies and young children all in one part of the plan?"
Плюсы: "The seats are comfortable and the service is first rate. Best airline out of Virgin Australia, Air New Zealand, and Qantas based on my 3 trips to New Zealand"
Плюсы: "Staff was wonderful. Food and cleanliness was good. Pilots communication was accurate and helpful."
Минусы: "We were travelling with an infant. Although we had requested for crib/bassinet we didn’t get one. To add to the anxiety, we noticed that none of the bassinet seats were allocated to parents with infants. There were at least 3 families with infants and lots of children due to school holidays. But we all had to make do with our cramped seats. Maybe Qantas can plan this better. It isn’t so difficult as they usually know how many infants are travelling, in advance."
Плюсы: "Friendly staff"
Минусы: "One of the stewardesses perfume was quite overwhelming."
Минусы: "The flight was cancelled and my itinerary was re-booked and going thru Melbourne to Perth. I lost half day of my life wasted in the Airport. The worst part of this change was flying on an old 737 thru Melbourne without the entertainment access for this long flight."
Минусы: "Travelling with baby/kids/family....not good with this plane, And when asking APPLE JUICE for my baby, they so really PELIT ,only give one glass, i cannot asking 2 glass , im thristyyy n need sweet , coz we cannot bring our any kind of WATER to plane.... I will not fly with qantas anymore...."
Минусы: "Not being able to web check in causes stress pre-flight."
Минусы: "One stewardess said I could fill in an empty bulkhead seat (Row 50) after we were airborne and the seat belt sign was off. So I moved, to be removed by Sarah (stewardess) and put back in Tow 75. Then she put two of her friends in Row 50. When I walked up later to get my bag, there was still an empty Row 50 seat, but her friiends’ purses were in the seat, and they reluctantly removed the items when I insisted to sit there. Sarah should have left me in Row 50 and not made me move back to 75."
Плюсы: "Crew were ok"
Минусы: "Food was awful and departed late"
Плюсы: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Плюсы: "Love those seat covers and overall comfort"
Минусы: "My wife's headset channel, not the headset, was defective and was heavy with distortion. Overall, the plane seemed a bit worn. However, good floght overall."
Плюсы: "quick on time flight"
Минусы: "cabin VERY hot and cramped"
Плюсы: "Very comfortable seats, good food, great entertainment- a slick operation was very slick. Not like the old days"
Плюсы: "Dreamliner plane"
Плюсы: "More legroom, bathrooms appeared to get serviced so they were not a mess, plenty of food and drinks available throughout the flight. Being able to order the meal ahead was a wonderful way to guarantee your choice. Well done!"
Плюсы: "Non stop flight across the ocean was unbelievable! How can it fly so far with no stops?!! It was nice to have meals served."
Минусы: "I did not like screaming babies. Perhaps I should have asked for ear plugs! Seats were cramped but staff was nice."
Плюсы: "Qantas provides a nice welcome when your board domestic flights in Australia like the one we took today between Brisbane and Sydney not just on their international flights. They greet you when you board, don't feel like a number like domestic flights in the USA be it American, Delta, United, or one of the others. They provide free premier movie access, serve a nice warm meal and drink, and make you feel welcomed - Keep up the great work Qantas, you could give the USA airlines lessons on how to treat passengers."
Плюсы: "Great service on the flight."
Минусы: "The boarding process with qantas at JFK is chaotic. No one is policed on their seat numbers, status or fare class. this creates a chaotic process for boarding and securing overhead luggage space for higher fare paying customers Very bad lounge at JFK if used to first lounges like Cathay and JAL"
Минусы: "Arrogance of the crew"
Минусы: "Flight turned around after being in the air for two hours. No compensation was provided for the incovinevnce. rebooked on a Virgin flight. I want to be refunded for the qantas flight."
Плюсы: "Overall a comfortable way to travel."
Минусы: "For flying business the food was awful; the person sitting next to me actually sent his meal back it was so bad. They had a relatively pedestrian menu, but were unable to deliver. The steak was overcooked and grey throughout, prawn starter was tasteless and bland, and panna cotta was overly sweet and weirdly goopy. The dinner options were so uninspiring that I skipped. I understand that it's airline food - but don't offer it if you can't at least make it slightly acceptable.... The staff was a bit all over the place and slow - it seems like having the flight at capacity was too much for them to handle. The sets in business are really starting to show their age and need a really need a steam clean."
Плюсы: "I like ice cream (TipTop icecream). It was okay and much better then meal. The dark chocolate after meal was also good."
Минусы: "I didn't like food in flight. I don't eat beef and the other option was not tasteful."
Плюсы: "Excellent staff service"
Плюсы: "We had comfortable seats and a pleasant flight. Food was good for airline food. Plenty of water and fresh fruit available all through the flight"
Минусы: "Wasn't able to complete on line check in."
Минусы: "2 hours late leaving"
Плюсы: "Staff were wonderful"
Минусы: "The only thing I found was the seat where I sat was a bit noisy. I had to have the sound on my movie turnd up loud to drown out emgine noise."
Плюсы: "I was really looking forward to flying international on Qantas to NZ, only to find out the flight was actually on American Airlines instead. The plane was dirty, the seats crammed together, and the flight attendants seemed genuinely pissed off to have to serve the passengers. American just doesn't have the level of service or cleanliness for international flights. Avoid this airline if possible."
Плюсы: "The crew was very friendly and helpful and we were provided with breakfast even on this shorter flight."
Минусы: "They didn't have as big of a selection of movies on their smaller plane."
Плюсы: "Staff were super accommodating and friendly. Best pillow I've had on a flight. Blankets were nice as well."
Минусы: "Seats didn't accommodate my broad shoulders well. Seats seemed tighter than ones I've flow long distance on before ie. Iceland Air, New Zealand Air, and Emirates. Head phone jack is inside the seat arm rest which made it awkward when adjusting. No standard head phone jack but a converter is provided."
Плюсы: "It was comfortable"
Минусы: "I couldn't request a vegan meal online for some reason & once i got to the airport it was too late so i went hungry"
Минусы: "tv monitor didn't work well."
Плюсы: "movie selection"
Минусы: "Crew is not friendly or helpful Many times you couldn't get them. Serving process is very poor due to the process."
Плюсы: "Great service, great food"
Минусы: "My name is Parag Mokashi, Indian Passport No. Z1788332 had booked 2 return air tickets from Singapore to Auckland with details as follows: Qantas Airways Flight QF6 - Depart Singapore Changi Apt, SG (SIN) 01Dec16 (Thu) 23:50 Arrive Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 10:50 Flight QF145 - Depart Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 11:55 Arrive Auckland International Apt, NZ (AKL) 02Dec16 (Fri) 17:10 Flight QF144 - Depart Auckland International Apt, NZ (AKL) 13Dec16 (Tue) 08:35 Arrive Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 10:15 Flight QF81 - Depart Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 11:15 Arrive Singapore Changi Apt, SG (SIN) 13Dec16 (Tue) 16:30 I had booked these tickets online through CheapTickets.sg on 17th September 2016. While booking the tickets mine and my wife’s full details such as the Name, Nationality and Passport were given. In spite of this nowhere was it mentioned in the Quantas terms and conditions or any prompt/popup given while booking the tickets that Australian transit visa is required for Indians since the flight is via Australian city. I had booked the tickets well in advance and had enough time to get transit visa had there been any information about it mentioned. On 1st December 2016 when we went to the Changi airport we were not allowed to board the plane as we did not have the Australian transit visa. We were told by Quantas personnel at the airport to go to the Australian embassy in Singapore to get the transit visa and that we would get it within a day. Next day we went to the embassy and found that the Australian visa is done by VFS global at a different address. When went there they informed us that Australian visa takes minimum 5 days. I had all my hotel bookings in New Zealand already done hence I had no choice to take a direct Singapore Auckland flight via Singapore Airlines at a very high price on the next day. I also lost one day of my hotel booking in Auckland and had to forfeit the money. I and my wife had to go through the psychological trauma of being refused to board the plane, then the next day running around the Australian embassy / VFS global office for trying to get the Australian transit visa and facing the uncertainty regarding our new Zealand trip which was planned well in advance for our 25th wedding anniversary"
Плюсы: "Friendly crew members. Departure time & arrival times were very accurate. Luggage was handled properly."
Минусы: "Taste & selection for vegetarian meals were very poor"
Плюсы: "The in-flight crew were just fantastic. Couldn't fault the service. Nothing seemed to hard. Thanks to all!!"
Минусы: "20 minute delay in take-off."
Плюсы: "Faster service.. More attention to customers."
Минусы: "Very bad service, entertainment and terrible food.. My food even had plastic in it.. Which I reported to the crew.. Please improve your standards."
Минусы: "You cannot choose and secure your seat. I was not given the seats I was assigned at the time of booking. The food on quantas is also bad. Moreover, the flight attendants left the food in front of us for nearly An hour after service. I ultimately, in order to use the bathroom, had to remove my own tray."
Плюсы: "I booked by flight last minute due to a family emergency overseas. As such, I arrived to the airport a little later than I should have, the passengers had boarded the flight. The ground crew couldn't have been nicer in expediting my boarding and getting me on the flight. I can't thank them enough. Top service. Thank you. The flight still arrived 25 min early after great snack and smooth flight."
Плюсы: "I cannot thank the Qantas staff enough for our recent, very smooth trip from Melbourne to Dubai. I was a little worried about the 14 hour trip since I am 7 months pregnant and wanted to be sure I had enough room to move about as needed. Both the desk and plane staff arranged for my husband and myself to have 4 seats to ourselves (luckily, it wasn't a full flight!) which allowed me to rest and put my feet up (literally!) through our long journey. They also checked on us frequently to make sure we were comfortable throughout. Thanks so much Qantas, we will definitely be traveling with you again with our little one in tow!"
Плюсы: "Staff was courteous and the in flight food was good"
Минусы: "The flight was delayed 1 and a half hours to start with. Although the entertainment system on the plane is very good, half way through the flight it started having issues. Movies stopped playing and then the whole system locked up. First it was just individual seats that had problems but eventually the entire plane was unable to view anything. Even a complete reboot did not help. We spent the last 6hrs of the flight unable to view anything even though they repeatedly tried to reset the system"
Плюсы: "Good meals, friendly service. Very comfortable"
Минусы: "2 hour delay"
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