Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Новой Зеландии в Москву
|май||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 4%.|
|январь||Период самого высокого спроса и роста цен, в среднем на 18%.|
Ср. цена – туда и обратно
|84 941 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|61 046 ₽||или меньше|
Недорого – туда
|36 638 ₽||или меньше|
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты в Москву, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Москву в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Москву вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты в Москву за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Fast boarding. Early arrival. Comfortable seat."
Минусы: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Плюсы: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Минусы: "the food is disgusting"
Плюсы: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Плюсы: "I like the crew members"
Минусы: "Entertainment selection and food could be better"
Плюсы: "Great seating"
Минусы: "Free internet in long flights"
Плюсы: "Amazing crew. Seat needs more padding."
Минусы: "Memory foam seats"
Плюсы: "Amazing crew, great seating area and tasty menu."
Плюсы: "Good food. Friendly staff efficient airports."
Минусы: "Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result."
Минусы: "flight on time. flight was delayed and gate changed"
Минусы: "The seat covers looked worn and dirty. Needs an upgrade."
Плюсы: "Movies selection is great. Seating space is comfortable."
Минусы: "Boarding process could’ve been smoother"
Минусы: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Плюсы: "The crew was amazing"
Плюсы: "The crew Were exceptional ."
Минусы: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Плюсы: "Crew was very courteous, went above and beyond."
Плюсы: "I like everything crew, etc"
Минусы: "Nothing reallly"
Плюсы: "personel provided excellent service"
Минусы: "food was ok. A faulty entertainment system did make our flight feel longer."
Плюсы: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Плюсы: "Seating was spacious, crew was attentive. Boarding was efficient."
Минусы: "The food choice was not pleasing to me."
Плюсы: "Boarding was good and the flight time was shorter than expected."
Минусы: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Минусы: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Плюсы: "Very attentive, great food, quality aircraft"
Плюсы: "Everything was good"
Минусы: "No complaints"
Минусы: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Плюсы: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Минусы: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
Плюсы: "Staff, food and emenities great for economy class"
Минусы: "Inflight entertainment wasn't as extensive as in previous years."
Минусы: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Плюсы: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Минусы: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Плюсы: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"
Плюсы: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Минусы: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Плюсы: "The people were excellent."
Минусы: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Плюсы: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Плюсы: "Overall experience"
Минусы: "Could have had a better selection of movies"
Плюсы: "Prem econ very good. Crew very friendly."
Минусы: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
Минусы: "The crew was rude when asking me to window shed."
Плюсы: "Efficient boarding and arrival"
Минусы: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"
Плюсы: "The food was excellent for Vegan meals. The staff was friendly and attentive. The ability to see the flight path, air speed and such is very nice."
Минусы: "The entertainment was not the kind of shows I like. Never mind, I see the flight path and orher flight particulars."
Плюсы: "Attendants are always nice, flight is always smooth."
Плюсы: "Attention to customer service and needs"
Минусы: "Couldn't use my own headphones to watch movies"
Плюсы: "We had the BEST FEMALE flight attendants, they were soooo helpful and one of them came and wrote down my kids' names so she can call them by their names, and they got to choose the food and got theirs early so I was able to help them before mine arrived which was super thoughtful! Food option was pretty good and lots of shows and movies to choose from. Getting ice cream was such a treat for my kids!"
Минусы: "The male flight attendants were kind of annoying, they were trying to be funny but didn't work so they just came off arrogant and annoying!"
Плюсы: "Food was excellent, timely departure and arrival"
Минусы: "Crew was not as friendly as I'm used to."
Плюсы: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Плюсы: "From the beginning until the end the service, the vibe, the flight itself was amazing. I don't know any other airline I flew with so far that hosted me and all other flyers better. At any time I was supported by the staff and even if it was busy they constantly had a kindness and smile in their face. I don't fly with any other airline on long distance flights! It was clean and neat on top at any time. I love flying with Singapore airlines. I feel safe and in good hands all around. This is how service should be at any airline! It is never less good but a constant since years! Thank you"
Минусы: "There is nothing I did not like."
Плюсы: "Amazing crew, great service. Really good food"
Плюсы: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Минусы: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
Плюсы: "Service and Operation"
Минусы: "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"
Минусы: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."
Минусы: "Horrible food snd mostly chicken or beef choice no seafood of veggie choice"
Минусы: "This crew was much better. Smiling, happy and helping."
Минусы: "The crew wasn’t that friendly! Neither when boarding as in the plane"
Минусы: "Delayed flight and the procedures too very long."
Плюсы: "Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour"
Минусы: "Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for."
Минусы: "No entertainment but it’s probably because it was a short trip"
Плюсы: "flight was very empty, so crew very accommodating. boarding simple with so few"
Плюсы: "Yes I like the services and then you will have good stuff for goods"
Плюсы: "They have varible movies and dramas."
Минусы: "Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food"
Минусы: "Domodedovo sucks in all aspects. Baggage, taxi pick up, total bs"
Минусы: "I don't need to be forced to look at advertisement of Dubai airport and then Dubai itself right before landing, when I have 10 minutes of movie left"
Плюсы: "Footrest would be good for a long haul flight."
Плюсы: "Food, Legspace and services"
Минусы: "Crew wasnt tht helpful"
Минусы: "My one problem, which is not Emirates' problem, is the lady that sat behind me on my way to Dubai in October was unhappy if I reclined my seat at all. I didn't want to cause a problem, so I left it upright - later on, when I walked to the back, I saw her sleeping w/her seat reclined! That really was my only complaint, and like I say, that really has nothing to do w/Emirates."
Плюсы: "The aircraft and flight crew was good. Entertainment selection is awesome."
Минусы: "People traveling on this sector just don't know how to behave. It's amazing how the crew puts up with this. As the food service is going on, there were several people who wanted to move up and down the aisle disrupting the service several times. When the flight was taxiing after landing, people had already got up from their seats and were trying to take their bags. Despite many announcements, pax did not care. Hats off to the crew who patiently handled it."
Минусы: "Почему-то нельзя было отправить багаж с получением в Санкт-Петербурге, надо было получать его в Москве. Хотя на рейсе из Питера в Дубай мы багаж не получали в Москве."
Минусы: "The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self..."
Плюсы: "Food, entertainment and timely flights"
Минусы: "Very poor planning/organizing , as we starved after boarding the a plane because of the bad time management of the food service We also boarded very late in Abu Dhabi"
Плюсы: "Entertainment system really good - great choice and great screen sizel"
Минусы: "Lack of choice on main meal"
Плюсы: "Smooth ride. Great food."
Минусы: "Slow boarding started later than expected"
Плюсы: "Nothing to like"
Минусы: "The Emirates and the crew they are rude not a good plane to travel with they charge me $700 more rude service I hate the service I made a big mistake taking that plane"
Плюсы: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Минусы: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
Плюсы: "The planes are always beautiful, clean and atmospheric. The staff is always polite and friendly, and well put together. Never have I ever had a bad experience with Emirates."
Плюсы: "The service & attention to detail is beyond reproach. Top quality in every aspect. Defiantly my preference in air travel."
Минусы: "It does not fly to all the destinations I travel to."
Минусы: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."
Плюсы: "This is our first time flying Emirates and we were very happy with the airline's comfort, food & crew. We would definitely fly with them again. They also have checked bags at no additional charge."
Минусы: "As with every other airline the boarding stinks. Everybody cues up even when their zone is not called because they want first access to the overhead space. I also don't like being charged extra to pick my seats."
Плюсы: "Great entertainment options, decent food, comfy seats with a lot of legroom"
Минусы: "Boarding was confusing"
Плюсы: "Развлечения и комфортность сидений эконом-класса"
Минусы: "грязные столовые индивидуальные приборы"
Плюсы: "very comprehensive entertainment system"
Минусы: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."
Плюсы: "The roomy seat and extra leg room are very nice. Very friendly crew, they made travelling with children a lot easier. Like them."
Минусы: "The food is not as good as expected I actually did not eat the food, it was just not good."
Минусы: "Hard to hear the announcements."
Плюсы: "Clean bathrooms, new plane"
Минусы: "Families w/ babies overran the flight with incessant crying, talking, and moving around for the entire 14 hour trip!!! It made for a stressful and uncomfortable journey. Families with babies and young kids should be seated in their own section with some type of sound barrier. The flight attendants did nothing to control these families who took over sections of the plane as if it were their own personal space. I empathize, Im a mother. But have some common courtesy!"
Плюсы: "Great service and staff."
Минусы: "The touchscreens on the 777s were a bit unresponsive."
Плюсы: "Very friendly and helpful crew"
Минусы: "The business class seat was too short for sleeping"
Плюсы: "The flight was on schedule with professional staff, and clean planes."
Минусы: "The food was ordinary."
Плюсы: "Our flight got delayed by 14 hrs, pf course we missed the connecting flight. We have spent mor than 24 hours in airport without any details about our connection and multiple hours in the line trying to get an answer. Ridiculous service if something goes wrong. No back up plan"
Плюсы: "Crew is attentive and helpful. Seats are comfortable in economy class. Bathrooms are well equipped and generally speaking clean. Meals are good quality."
Минусы: "I would change the snack in the flight Milan to JFK. instead of the pizza pesto, I would offer fruit options or regular breakfast food although it is a snack."
Плюсы: "Every aspect of my roundtrip flight from Los Angeles to Dubai was great and excellent. I feel very fortunate to experience to have a flight on Airbus 380 with Emirates Airlines."
Плюсы: "Best long haul flight I have ever been on in economy. The flight was great, the only draw back was our seats were in the middle of the middle but for a last minute reservation we were happy to be sitting together. The leg room was good. The crew was phenomenal. The food delicious!! The toilets were clean throughout 14+hour flight."
Минусы: "Departure was delayed 20 min and luggage 1 waited 1 hour !!!! I missed my next fly . Connection was 2 hours . Bad management in Emirates in Madrid"
Плюсы: "i liked the neatness and welcome"
Минусы: "i did not like the food"
Минусы: "Small sandwich and small breakfast for 9 hour flight"
Минусы: "Check in an hour early!"
Плюсы: "The flight was clean and well maintained"
Минусы: "The flight was delayed by 1hr 30 so missed next flight and i had to buy a new ticket"
Плюсы: "Service leg space"
Минусы: "Nothing much"
Плюсы: "I could not get the barding pass to chennai at seatle itself"
Плюсы: "Неожиданный апгрейд до первого класса - нужно ли тут что-то ещё писать? :)"
Минусы: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."
Плюсы: "More or less on time"
Минусы: "Outdated aircraft. Flight took longer than usual."
Плюсы: "Wasn't awake, can't say"
Минусы: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"
Плюсы: "crew was friendly"
Минусы: "seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!"
Минусы: "Checking, boarding, flighting"
Плюсы: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."
Плюсы: "Everything was just dandy!"
Плюсы: "Outstanding service by the crew."
Минусы: "Seats in economy area little cramped"
Плюсы: "Awesome business class seat, or rather throne"
Минусы: "Limited selection of movies"
Плюсы: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Минусы: "A slight delay"
Плюсы: "Attendants were attentive and efficient"
Минусы: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."
Минусы: "No wifi or inflight entertainment"
Плюсы: "The. Crew were amazing"
Минусы: "Lpst my luggage"
Плюсы: "Everything went smooth. Very friendly, and felt warmly welcomed."
Минусы: "A bit of long lines especially with the 2nd security point in Zurich."
Плюсы: "i liked the food and the crew. they were nice."
Минусы: "the flight was good. nothing to not like."
Плюсы: "Ground Staff (your frontline) were welcoming The seats are most comfortable, the cabin immaculately clean, the Staff polite, helpful and efficient. The flight was smooth including takeoff and Landing Thank You All"
Минусы: "Have no complaints."
Минусы: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"
Плюсы: "I was flying business class so staff, food, etc was excellent"
Минусы: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"
Плюсы: "Though our flight got delayed, we arrived almost on time."
Минусы: "Because the flight was delayed, boarding seemed a bit chaotic. Everybody tried to board at the same time. The seat had technical issues - it would either recline or be upright. The crew had to spend quite a bit of time trying to figure out how to return from a flat bed to the upright position. Entertainment was re-booted 3-4 times during the flight to get it to work consistently."
Плюсы: "Comfortable flight."
Плюсы: "Dry. I’ve food and really felt pampered"
Минусы: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"
Плюсы: "Great flight. Lots of good food."
Плюсы: "Easy check in. Crew efficient and personal attention."
Плюсы: "Swiss being swiss, great service and food was quite nice."
Минусы: "Airplane felt old, entertainment system is small and outdated."
Плюсы: "Swiss has the most cheerful crews I've seen, and their enthusiasm is infectious which makes it easier to tolerate being cramped in a plane for hours. Also, I love that they give you a Swiss chocolate at the en of the flight."
Плюсы: "Leg room"
Минусы: "No entertainment"
Плюсы: "Service was remarkable - food far superior! Will be my airline of choice going overseas."
Плюсы: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Минусы: "Very long time to board which resulted in flight leaving late"
Плюсы: "Staff & service were super nice & friendly. In this day & age that airline travel is getting really hectic, it was a breath of fresh air to see friendly & dedicated staff who clearly enjoy what they are doing."
Минусы: "Can't think of anything"
Минусы: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"
Плюсы: "The crew made the right call after the Swiss computers shutted down"
Минусы: "Boarding problem. But I have to congratulate the crew for their efforts to overcome the problem in the best possible way"
Плюсы: "The planes were clean and in good repair. The staff was well trained, polite, efficient. The food was excellent. Our entire experience with Swiss Air was the best in ten weeks of travel we have completed this year."
Минусы: "There was nothing that disappointed us in our experience with Swiss Air."
Плюсы: "The crew on board was kind and polite when they had to deliver bad news"
Минусы: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."
Плюсы: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Минусы: "unable to choose seat without paying extra."
Плюсы: "the entertainment selection was above an beyond."
Минусы: "The food was really not great. The meals were tiny and low quality. I understand there are restrictions when on an aircraft, but the meals were the size of snacks and not understanding of allergies at all. (Ie, cheese was on everything.)"
Плюсы: "No delays. Good boarding *but I have Senator status so I bypass lines). Food good even on short flight"
Плюсы: "Very good service on board"
Минусы: "Crammed into middle seats both way. Many/Long lines in ZRH/SFO"
Плюсы: "The food and beverage offerings were very good. The service was excellent."
Минусы: "I wish the dinner service flying from JFK to ZH could be made sooner in the trip to allow more lights out time to relax and try to sleep. I wish all the movies had subtitles so I could read rather than have to deal with the head phones and the bad quality sound they produce."
Плюсы: "Good service from attendants."
Минусы: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."
Плюсы: "On time, efficient, good service, professional"
Плюсы: "The steward was friendly"
Минусы: "1) Assigned seat but was allowed to change seat 24 hours before online check in but at baggage drop off at airport, I was shocked that Swiss Air did not abide to our selected seats changed and gave us the initial seat assigned. 2) At airport check in, none of the ground crew able to gave us good explanation or assistance. 3) Enterainment has to reboot twice. Audio selection cannot be play. No USB port for charging phone."
Минусы: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."
Плюсы: "Very positive opinion about the flight."
Минусы: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."
Минусы: "I had a tight connection in Zurich and a very lengthy trek to get to connecting flight. I wish Swiss Air had told me ahead of time that the flight would hold until I (and at least two other people) got there, instead of of having us run like crazy in an effort to make the flight. Connection time was way too tight."
Плюсы: "Nice and friendly staff, good food and free wine"
Минусы: "Everything was great!"
Минусы: "Same situation with the food. I was given Molley's special food. Then I was given a cold croissant. That was it. Lufthansa gives little sandwiches."
Плюсы: "The food was really good. The selection of TV shows and movies were nice, and kept me entertained the whole flight."
Минусы: "Boarding was confusing. The same questions were asked 3 times, I couldn't tell if that was security protocol or just glitch in their process. Seats were uncomfortable."
Минусы: "It’s ridiculous that Cheaptickets (your contracted agent) did not answer the phone to change flights. And when they did answer the phone, charged extortionate change fees above and beyond Qantas fees even during the coronavirus pandemic."
Плюсы: "We were treated very rudely."
Минусы: "We were treated very rudely. We should’ve taken another airline"
Минусы: "Unfortunately the flight could not be shorter. Otherwise a perfect flight, and well worth the price."
Минусы: "Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone."
Минусы: "Appreciated ability to switch to a bulkhead seat for more legroom. Bathrooms were clean at all times despite long flight. Deplaning was easy and fast enough. Overall a good experience."
Плюсы: "good privacy"
Минусы: "business class bathroom queue in the morning was troublesome"
Плюсы: "Great crew and good was good"
Минусы: "A bit of turbulence during the flight"
Плюсы: "Food and comfort of the seat"
Минусы: "The USB charger, the whole entertainment, anything on the remote including light control and bell, stopped working! I wasn't given enough attention, i had to chase the crew a few times, it was a 14 hour flight with nothing working, miserable experience. I was offered a window seat, which i hate, without considering to give me an upgrade. I was given 5,000 Qantas points, i don't know if they can be moved to my AVIOS."
Плюсы: "The 787 dreamliner does an excellent job flying, with reduced cabin noise."
Минусы: "The passengers with a small child behind us were very noisy and bumping/pushing into our seat-backs way too much. The boarding was a bit chaotic. Defining the boarding sequence based on row numbers should help."
Плюсы: "Fantastic service and overall experience on my first flight on a 787 Dreamliner. Flying QF50 with Qantas from SFO to Melbourne. Slept 8 hours. Will fly down from Sydney to leave via Melbourne in the future, such a good plane."
Плюсы: "Crew was nice and ready to help"
Плюсы: "great food, entertainment & service"
Плюсы: "Boarding was quick and efficient."
Минусы: "Checking online didn’t work. You could not request seats ahead of time and would tell you check in online and when you tried it would fail and told us to go to the airport which we did the day before and they told us they couldn’t do anything. Every agent told us something different about meal plans and seats. Crew onboard were not friendly and rude to us in economy. The vegetarian meal requested was awful and ended up being vegan which was not what we requested. When I asked for fruit plate off the regular menu the flight attendant never followed back up with me and so we didn’t eat any food for on a 15+ hour flight. Even though they had 100+ empty seats we couldn’t move around. Overall I was highly disappointed in their service on this flight."
Плюсы: "We had an amazing crew from Sydney to Perth from the Captain on down. They were courteous, professional, intuitive and extremely helpful. Of the 3 legs on our long journey this crew was the best."
Плюсы: "I’ll lile it all"
Минусы: "My foot rest didn’t extend all the way up, button was broken"
Плюсы: "Entertainment Options"
Минусы: "Confusion in boarding"
Минусы: "Delayed sat kn tarmac coming and going. Paid for window seat and did not get it."
Плюсы: "Nice friendly staff."
Минусы: "The snack provided was very unhealthy, and they did not have any alcohol available."
Плюсы: "Excellent service and helpful staff."
Минусы: "Some seats including mine did not recline, looked like the engineering service have missed checking mechanisms."
Минусы: "Small seats"
Плюсы: "Qantas is a quality airline and provided us with better service than most USA airlines that we typically fly for about the same pricepoint. We were very impressed by the quality of service, the meal and entertainment offerings- it was a nice memory of how flying with USA airlines used to be in the good ol days. We flew economy so nothing special was added to our basic service."
Минусы: "All was good, would fly them again should we need to travel their routes again. We flew 2 international flights and 4 domestic (within Australia) flights during our stay in Australia and had great experiences on all the flights."
Минусы: "Seat was quite uncomfortable for a long flight. Would be nice if the window arm rest could fold up."
Плюсы: "All the services"
Плюсы: "Customer service...very helpful and accommodating. Good food. Easy transfer from domestic to international. On one of our flights, a 39 minute one, they served a substantial snack (yogurt, breakfast biscuits, oj) and tea, coffee, etc. Amazing in that amount of time!"
Минусы: "I tried to think of something but I couldn’t."
Плюсы: "Easy to check in on the app. The Qantas crew as usual are friendly and helpful, and entertainment is pretty good."
Минусы: "Unfortunately we picked the seats by the toilet, which made sleeping an issue. The space between the seats is quite cramped, very hard to get comfortable for a rest."
Плюсы: "Really nice hostesses. Professional, friendly, interested in travellers. Very welcome when you're travelling home after a long day."
Минусы: "Planes are looking a bit tired."
Плюсы: "Decent plane, good staff, very clean"
Минусы: "Food was only ok, limited entertainment choices"
Плюсы: "Attentive staff"
Плюсы: "Mobile checkin, e-boarding pass, straight to the gate!"
Плюсы: "Cabin crew is friendly. No reschedules or gate changes. Pretty straight forward to catch a plane."
Минусы: "First off the planes I flew on were noticeably old."
Минусы: "Rigid with assigned infant seats. Would not move us to bassinet bulk head area though we would pay for it. Flight went well regardless."
Плюсы: "Got away on time and landed early."
Минусы: "Boarding pass scanners broken - so couldn't scan from a phone. And then the boarding pass printer wasn't working properly either. Also these planes are very noisy."
Плюсы: "Qantas accommodated our 22 month old by providing us a seat in the middle, vacant. This was amazing and thoroughly appreciated."
Плюсы: "Helpful crew. Seats so close together, very difficult tou get out to use facilities. Meals tasty."
Минусы: "See last comment above."
Минусы: "I asked for coffee after the first meal service but it never came."
Плюсы: "Crew was kind, food was good"
Минусы: "Very little legroom"
Плюсы: "Everything went smoothly, cabin crew were friendly and helpful. Food was tasty, but portion rather small."
Минусы: "Didn't like that every time someone nearby used the entertainment - watched a film I think, my film changed."
Плюсы: "The crew was helpful. Food was good. Really like the individual entertainment screens!"
Минусы: "Sad because it was more crowded and we couldn't get by a window. On top of that, the sky cam must have been broken so we couldn't even watch from our screens. I won't travel on a Friday again. Would be nice to have a bit more leg room!"
Плюсы: "Dood provided was good. Service was good. Baggage was fast."
Плюсы: "Food was better than expected, recommend qantas to others based on this alone"
Минусы: "Qantas safety video was to long... painful to watch. i would love ro see airlines start recycling the waste generated in fliht"
Плюсы: "It was nice that the flight was not full and we were able to stretch out in neighbouring seats. It was nice that the lights were left low for longer than a night's sleep, as not everyone wants to sleep at the same time on such a long flight."
Минусы: "The food service was slow, and refills were not offered as has been the case on many other trans Pacific flights I have been on. Also we did not receive the mid flight snack that was listed on the menu. The meals themselves were not as tasty, varied, nor as filling as those on Fiji Airways and United Airlines. My dinner had only pasta with sauce in the container, with no other vegetable offered. I was still hungry after eating my breakfast, and I was only offered tea, when I expected both a choice of juice and tea."
Минусы: "The title says it all. This is the first time I ever flew Qantas, and I will try to never fly with them again. I saw one of the old, battle ax stewardesses actually physically shove an elderly Chinese woman who was wandering the aisle before leaving the gate. I mean, the woman should have been in her seat, but that was no reason to body-check her like Wayne Gretzky (or Ron Barassi, take your pick)! Totally unprofessional."
Плюсы: "It was a short flight from Wellington to Sydney. There was no food served but beverages and snack."
Минусы: "Not much I didn't like"
Плюсы: "First time I flew Qantas and it was a flight from Melb- Dubai and then Dubai - London. I sat in row 62 and the food three times the food selection had run out the fruits and beef curry. I wasn't able to check in online which was quite annoying. The crew from Melb-Dubai were fantastic. So friendly and talkative and I think one was called Jordan."
Плюсы: "The flight crew were friendly, the flight left on time, food good and cabin clean."
Минусы: "Had a jumpy screen for a while and the headsets were a bit sensitive with the sound dropping on and off. The controls were on the top of the arm rest which my husband kept accidentally knocking. Changing channels, turning up the volume etc."
Плюсы: "Great staff, overall comfortable for a long flight."
Минусы: "Our vegetarian meals were bland and repetitive; dinner and breakfast pretty much identical. We received little processed fruit cups both meals, while the others had a nice fresh fruit entree."
Плюсы: "plane will clean and service pleasant. hot meal service on 2.5 hour fight."
Минусы: "limit weight of roller carry on limited to 8 kg, though did not check weight of shoulder bags New Zealand immigration is intense with bio inspection - check that you do not have any nuts or other issues as took a long time to inspect packaged food bought at Sydney airport Prior to check-in, needed evidence of flight leaving New Zealand, not just confirm number - paper with actual ticket number"
Плюсы: "Crew was very professional. Entertainment was good. Pillows and blankets were availanle when we arrived."
Минусы: "We were sporadicaly with water and ice from above. The arm rests were uncomfortable and some were broken. Food was only so so and for international flyers, the menu was not able to be fully understood."
Плюсы: "Getting there in one piece."
Минусы: "Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour."
Минусы: "The entertainment screen stopped working twice and I had to ask the crew to fix it for me twice. They were helpful and fixed it, but it was a bit of a hassle."
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