Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Нэшвилл
Большинству путешественников на маршруте Нэшвилл — Россия нужно будет предъявить отрицательный тест на ковид и самоизолироваться по приезде.
Узнайте больше об ограничениях по направлению Россия
На маршруте Нэшвилл — Россия введены требования о самоизоляции путешественников в течение 14 дней.
На маршруте Нэшвилл — Россия путешественники обязаны предъявлять отрицательный тест на ковид (ПЦР-тест (МАНК)), сделанный за 72 часа до вылета.
Маски:требуются в общественных местах, закрытых помещениях и общественном транспорте.
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты в Россию, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Россию в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Россию вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты в Россию за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Минусы: "They cancelled my flight"
Плюсы: "The # of movies."
Минусы: "I sat next to 2 children. It smelled like baby poo off and on for the whole flight. There are no individual AC so the entire plane was on one temp which was stuffy and smelly at times. If some one passed gas, you could for sure smell it. I told the flight attendant and they agreed before I could describe so it wasn’t just me."
Плюсы: "The flight itself was good. Turkish airlines provides some nice amenities; which I don't actually use. But they're nice."
Минусы: "The flight was cancelled on its scheduled day. So I had to wait an extra day to get home."
Минусы: "Leg room Food choices"
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "The crew were all very nice and the food was good."
Минусы: "The AC never seemed to work well...on the entire 10+ hour flight...so, that was pretty miserable. Especially sitting on the tarmac for 2 hours waiting for a mechanical issue to be fixed. That was bad."
Плюсы: "Food was really nice"
Минусы: "Crew wasn't caring, poor service"
Минусы: "Had a missed flight due to weather delay. Made multiple calls to customer service. Multiple times the solution suggested was to go to a local Turkish Airlines office. How many companies are asking to visit a office for service in 2018? Issues were not still resolved. Aircraft seats were worn out and dirty on BOS to Ist and Ist to Miami route."
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Минусы: "Flight delayed more then an hour without anyone knowing anything about it."
Плюсы: "Все отлично!!"
Минусы: "I got in a car accident on the way to the airport for my flight. I went in an ambulance to the ER and had a doctors note that I was safe to fly the next day. When I tried to move my ticket to the next day, with a business class ticket that cost $4000, Turkish airlines wouldn’t do it. They made me pay $3000 to get home . Unbelievable"
Плюсы: "Food was excellent. The built in entertainment from movies to games was amazing! It saves you space from having to pack a bunch of electronics."
Минусы: "I always enjoy a window seat but the people next to me didn't get up at all! So I was stuck sitting and didn't have a chance to stretch my legs. Not the airlines fault of course. If you put your seat back a little, it just pushes your knees farther forward."
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Минусы: "The worst airline I have ever flown with, worst disruption management. No care for customers."
Плюсы: "Food was great so was service"
Минусы: "All was good"
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Минусы: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Плюсы: "Professional and friendly staff. Excellent film selection."
Минусы: "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Минусы: "Screaming babies"
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Минусы: "Good. Staff were courteous"
Минусы: "The flight was cancelled and I still didnt receive my refund."
Плюсы: "The crew was good and courteous. The food was pretty good.great entertainment options."
Минусы: "Could not access the wifi."
Плюсы: "Confortable, great food, great crew as normal."
Минусы: "The crew normally would get five stars for being super friendly, but they seemed a bit more like staff on other airlines this time around."
Плюсы: "Nice seats, and staff"
Минусы: "The family behind us had kids, they were yelling, kicking my seat and had a cat they were holding. I am highly allergic to cats and at first couldn't understand why I was coughing so much. I was very disappointed the staff did not make sure this animal was contained at the back of the plane."
Плюсы: "Turkish Airlines generally has great personal entertainment systems for their passengers."
Плюсы: "The seats were okay and entertainment was okay. But other than that -"
Минусы: "Don't sit in row 27. You will be the last people on the plane served...unfortunately that means that the row behind gets food about 45 min before you do. And overall - it took about 4 hours to get our first meal."
Плюсы: "Offered us a free meal for the poor service."
Минусы: "Old, uncomfortable plane. Took off 30-40 minutes late. Poor quality food. Circled Istanbul airport for 15 minutes without any communication. Flight arrived late, but no info. on connecting flights provided. At least eight passengers ran through the Istanbul airport to catch the connecting flight to Rome and, despite the fact that the plane was still at the gate, the gate staff person would not allow any of us on the flight. Customer service staff were unhelpful and had a negative attitude. The transfer were helpful."
Плюсы: "Some of the movies, part of the food"
Минусы: "Part of the food"
Минусы: "Flight staff very pleasant and accommodating. Have always found "foreign"airlines have always been very good I will not fly domestic airlines out of the country Bad unpleasant experiences"
Плюсы: "I like everything the staff, the food, the plane was very clean and the entertainment was very nice with lot of options."
Минусы: "My first time flying with Turkish probably my last. Too many delays, first from SF to Istanbul and then the worse part no one was able to tell me from which gate my flight to TLV, I received at least 6 emails from you saying a different gate each time and we had a delay almost two hours in Istanbul. Because of all the delays I missed a few important phone conferences regarding my business. Unprofessional service! if I was running my business the same way I had no business! Not going to do this mistake again!"
Плюсы: "Clean bathrooms all the times. Eagerness of creaw to take action of our reauest of drink, coffee etc."
Минусы: "Foot rest in plane from IST to ATL is restricting leg movements and hits legs when not lowered. Can get rid of foot rest. Also seat leg room and widht were noticably small compaired to flights from IAD to IST."
Плюсы: "The entertainment and food choices are great, and staff is kind and ready to help."
Минусы: "The line to check in & get our boarding passes was ridiculously long -- it took us about an hour of just waiting in line before even getting to security."
Плюсы: "I am a frequent Turkish Airways travel and have always enjoyed my experiences with Turkish Airways."
Минусы: "My seat was not functioning so I was not able to recline to more comfortably sleep during the flight. The flight was an overnight flight from NYC-JFK to Istanbul, i.e. so a VERY long flight! A flight attendent was not able to get the seat to recline either and said she'd come back to help with another seat or some other solution, but never returned. This made the flight less comfortable and a bit disappointing as my typically experience with Turkish Airways is excellent!!"
Минусы: "My logged didn't arrived to Amman I received one and I miss one TAG number TK633655"
Плюсы: "The flight was empty so got 3 seats to myself"
Минусы: "Vegetarian meals were not good. Its a 13 and half hour leg and when in the middle of that long journey when asked for a snack, the crew was not aware of the options that were listed on their very own menu. They ended up telling me that they must have run out of one of the options listed in the menu which they were not aware even existed 2 minutes ago."
Плюсы: "The crew was very professional and polite, my flight attended (blond lady) was very pleasant and very professional. She should be promoter to teach others how to be professional without kiss passenger's a*s."
Минусы: "Could be better if the check in line employee were be able to sell one way ticket to Boston at 13:20hr , instead I had to purchased round trip just to get at my destination at planned time. Also I had to pay 30 dollars to go get the next flight at 18:59hrs , which was extremely inconvenient."
Плюсы: "Crew were great, loved having spare seats....Just a very welcoming flight."
Минусы: "My screen on the Nashville to LA wouldn't let me watch the movie I wanted too but everything else was great. Glad they were there to get me home to Australia when other airlines weren't!"
Плюсы: "The snacks and water were great. Smooth flight."
Плюсы: "Funny. Kind. attentive."
Плюсы: "Flight attendants were excellent."
Минусы: "Satisfied with flight. It was as expected."
Плюсы: "Easy boarding, our connecting flight was at the same gate!"
Минусы: "Would always love more room in comfort class."
Плюсы: "The airplane looked old. There was no entertainment available on the flight from AMS to SVO, but definitely more leg room then the newer airplanes. No having entertainment available made it a very long flight."
Минусы: "No entertainment available."
Плюсы: "Very helpful and professional crew, despite some pretty snarky passengers. Seemed to go out of their way to accommodate everyone."
Минусы: "Bigger seats would have been nice, but these were okay. Changing planes at JFK was tight due to late departure from Atlanta, but it worked out. Overall, no complaints and I would fly Delta again given the opportunity and choice. Thanks!"
Плюсы: "The crew was pleasant and helpful."
Минусы: "The plane was an outdated jalopy. I thought the exit doors were going to fly off. This was in vast contrast to the 737 plane that we had taken earlier in the day for a flight from BNA to ATL."
Плюсы: "The crew were nice."
Минусы: "We could have used more legroom between the seats."
Минусы: "My hard shell suitcase was broken during the process not sure when or where. Items in my suitcase were also damaged. The seats are so close together that it was very hard. If you are a bigger person I recommend flying first class."
Плюсы: "Great staff."
Минусы: "They lost my bags in Amsterdam."
Минусы: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"
Минусы: "No in flight entertainment behind the seat"
Минусы: "Overall it was a great fight on time boarding. Earlier arrival to norfolk than advertised Excellent crew. This is my 3rd time flying Delta I’m impressed."
Плюсы: "Getting to my destination."
Минусы: "Leg room, more room for carry on bags, coats, etc."
Плюсы: "Crew was extremly helpful, friendly and happy."
Минусы: "Flight Delayed > Pilot on Connecting Flight"
Плюсы: "There was no flight booked by Kayak although I paid for my trip. I’ve addressed this 3 times & still have yet to receive a call from customer Service."
Минусы: "Poor service"
Минусы: "First leg the server “ran” the aisle and I missed drinks/snacks twice. Seats are rediculously in lack of leg space hip to knee area—I’m a 5’10” female."
Плюсы: "Everything was excellent . The food was good The crews were friendly courteous and professional. The planes were well maintained and comfortable. Everything but one thing was excellent"
Минусы: "The one thing that I didn’t like is that I have a disability and cant walk very well so I requested a wheelchair and assistance to the plane. Everywhere the service was impeccable except for Nashville I never did get the wheelchair and had to walk to the gate My back hurt me for most of the next 24 hours. In my own country I was treated the worst."
Плюсы: "Friendly crew."
Минусы: "Flight was fine."
Минусы: "I couldn’t sleep in a chair... wish I could"
Минусы: "Really rough landing"
Плюсы: "Newer plane. Friendly crew. Landed safely and on time."
Плюсы: "First time back in about 15 years and what an improvement. Customer service is important to Delta and it shows."
Минусы: "WiFi didn't work for me at first."
Минусы: "Gas fume on the back seats are horrible"
Минусы: "Boarding was a little bit rushed and the gate agent was visibly irritated by some passengers who didn’t check their bags."
Плюсы: "The plane had mechanical so we had a long delay. No fun"
Плюсы: "It’s was super smooth! Fast service and great customer service."
Минусы: "The intercom was a little messed up."
Минусы: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."
Плюсы: "I got to fly where I needed to go."
Минусы: "The vents above my entire row of seats did not work, meaning there was never any air coming out even when they were fully open. This made for a long, hot, claustrophobic ride. The flight attendants seemed first disbelieving and later unconcerned that no air came out of our vents. I doubt they even reported them as broken after the flight. Delta's new boarding process is absolute chaos. More than half the plane had no seats assigned until 20 minutes before boarding, and the seats were displayed on a screen a good 25 feet away from the gate, meaning people had to constantly walk back and forth between the doorway and the screen. The gate agents were clearly overwhelmed. If this is how Delta is organized now, I won't be flying on them again."
Плюсы: "Все хорошо"
Минусы: "Flight was delayed"
Плюсы: "Everything was perfect !! Staff friendly"
Минусы: "Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again."
Плюсы: "Seating and boarding were fine. That process was relatively quick/straightforward"
Минусы: "I have never had an on time Delta flight, and hopefully, it will happen one day"
Плюсы: "Lisa, the flight attendant, went above and beyond to help solve a situation that occurred during the flight."
Плюсы: "Personnel was friendly and accommodating"
Минусы: "Delayed half hour and no leg room"
Минусы: "After waiting patiently through a 3 hour delay we were inbound to Minneapolis. We were set to arrive at 9:45 pm and there were multiple 10 pm connections. Delta flew into the furthest gate away, didn't communicate with the connecting flights to give it 5 more minutes and didn't have transportation waiting to bring us top our connections. After ruining across the entire length of the MSP concourse I arrived at 9:58 only to be told they already left. Worst communication I've ever seen. Delta should be ashamed."
Плюсы: "Fast boarding one way from Nashville to Boston. Smooth ride and on time."
Минусы: "Trash onboard from previous flight and flight attendants texting during beverage service and seemed annoyed they were having to hand out drinks and crackers. I don’t enjoy feeling like a nuisance when I’ve paid $250 for the flight. FREE WiFi didn’t work. I always avoid Delta when possible."
Плюсы: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Минусы: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."
Плюсы: "The two Flight Attendants were very attentive, personable, and funny, and interacted well with the passengers."
Минусы: "Nothing, everything was good."
Минусы: "Delta's entertainment app does not work with Kindle Fire"
Плюсы: "It was good"
Плюсы: "Flight crew were friendly and engaging."
Минусы: "Delta customer service- terrible when I called about reservation. Agent upon arrival at airport clearly not happy about 5am shift."
Минусы: "727 modern plane free movie free Wi-Fi"
Плюсы: "The departure was slightly delayed (as always lately with Delta). For the rest it was fine."
Плюсы: "The departure was slightly delayed (as always lately with Delta). For the rest it was fine."
Плюсы: "Отличный экипаж!)"
Плюсы: "They crew were super amazing the food was delicious"
Минусы: "Well I’m tall and I was having a little trouble sleep"
Плюсы: "TV series “The Name of the Rose” that I really wanted to watch for some time"
Минусы: "Water, water, water... I almost died from dehydration"
Плюсы: "Crew was wonderful. Food and drinks was good."
Минусы: "More movies in Russian language, or with English subtitles"
Минусы: "Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier."
Плюсы: "I loved the abundance of movies you can choose from."
Минусы: "I don't know."
Плюсы: "Flight was in time with no delays. Arrived in Germany early!"
Минусы: "The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face."
Минусы: "Flight from dc to Frankfurt was delayed 4 hours. Flight from Frankfurt to Amman was cancelled and rebooked for the next morning."
Минусы: "Frankfurt Lufthansa ground staff gave us bad advise and sent us on a 2 mile walk for nothing."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Everything about the flight was perfect."
Минусы: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Минусы: "Our flight was cancelled from Nashville to Chicago due to "mechanical issue" so we were unable to get on the flight to Naples. United rebooked us on a flight leaving the next day, and we are currently sitting in Chicago on a 6 hour layover. So no, I am not happy at all with this experience. We are missing a day in Italy and have been charged a day stay in Sorrento which we are unable to use. I have contacted United customer service to see if they can compensate us."
Плюсы: "It’s always a pleasure, easy and organized to fly with you. I have been using Lufthansa for the last 3 years, every time I must fly because of the quality of service and of its crew."
Плюсы: "Crew was helpful"
Минусы: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."
Плюсы: "Decent food."
Минусы: "No onboard entertainment."
Плюсы: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Минусы: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."
Плюсы: "I liked the interior of the cabin and the crew was professional. Crew on this flight was Ok."
Минусы: "Food was not good, but I really do not care too much about that... If you judge an airline based on the then fly someone else..."
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "Crew was excellent and many passengers were as well. Really commend cabin crew for their excellent work on a full flight."
Минусы: "A bit cramped and I really didn't like the people in front of me who reclined in coach. The cabin crew got them to put up their seats for the food service, but otherwise there was nothing they could do. Can't we just tell people that coach doesn't have the room to recline. Also, you guys are German, can't we at least board by rows?"
Плюсы: "The crew was nice"
Минусы: "The boarding process and the fees"
Плюсы: "Clean aircraft, quite and smooth flight, lots of entertainment options."
Минусы: "I was never made aware of what food and drink options there were. I was asleep for the main meal and it would've been nice if they left a snack for me when I woke up."
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "Great service. everything was on time, or early. overall pleasant experience."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Every thing"
Плюсы: "The entertainment options were great, The plane was very clean and the bathrooms was HUGE!"
Минусы: "uncomfortable seat, off set from the seat in front of me so my entertainment screen was at an odd angle to watch. Food was ok but they had a sauce on the chicken that was not very appetizing. It actually made my wife sick and lets just say she did not keep her dinner. Also, I asked for a scotch after take off and it was a small shot and after dinner I asked for another and it was just a whisper. It did not even cover one ice cube. It would have been nice to get at least a full shot."
Плюсы: "The Staff"
Плюсы: "The crew was friendly and respectful"
Минусы: "Another passenger came and sat in the seat that was empty next to me and wasn’t ever asked to return to her own, assigned seat"
Минусы: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."
Плюсы: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."
Плюсы: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"
Минусы: "There is not entertainment and seats not that comfortable"
Плюсы: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Минусы: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."
Минусы: "Last minute gate change in Munich was a bit hectic, as it was a tight connection."
Плюсы: "Nice crew and dinner."
Минусы: "Luggage didn't make the flight."
Минусы: "Had to pay to check in one nag"
Плюсы: "Afterall I did get rice iso pasta."
Минусы: "Cold. My chair was bumped because us was just a little bit broader in the gangway than the other chairs. (54c) There is no possebility fot ordering foid for me: diet is without grains at all and without sugar at all."
Минусы: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"
Плюсы: "The crew was nice"
Минусы: "We were boarding later than expected Which caused some stress with connection flight"
Минусы: "The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup"
Плюсы: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Минусы: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"
Плюсы: "Комфортный самолет, приветливый персонал."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "Аналогично предыдущему рейсу - персонал рисам самолет."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "I will recommend to my friends and families."
Плюсы: "Очень приятный экипаж, проявляли понимание и старались помогать во всем!"
Минусы: "Задержка рейса на 3 часа и 10 минут."
Плюсы: "Good selection of movies. Cool flight data display."
Минусы: "Seems colder than other flights I've had."
Минусы: "Paid economy comfort and did not allowed me to board on group 2 as advertised, eorst entertainment system i’ve seen in a long time, aparently the experience is totally different if you fly A350, Jfk-HEL fly the A330"
Плюсы: "Nice crew that were helpful."
Минусы: "Small plane, cramped seating."
Плюсы: "Понравилась хорошая организация на пересадке, хоть и была 1 час 20 минут остался запас по времени (можно нам даже было не торопиться)"
Минусы: "На регистрации в Мюнхене сотрудница стойки не хотела регистрировать до конечного пункта, хотя в раньше в подобных перелётах с короткой стыковкой регистрировали до конечного пункта. Пришлось вызывать главного и доказывать, доказали. Больше неприятностей не было, если не считать плохую погоду в Хельсинки, где задержался рейс на 40 минут."
Минусы: "The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London."
Плюсы: "The nicest cabin crew!"
Плюсы: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Минусы: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."
Минусы: "No food only blueberry juice and water"
Плюсы: "It was comfortable and smooth."
Минусы: "It was all good."
Плюсы: "If you picked the wrong line then check in took 40 minutes, arrive early!"
Плюсы: "The flight was on time and everything ran smoothly."
Минусы: "It was a bit confusing that the tv's came out out the seats, an announcement about that would have been helpful."
Минусы: "Lack of snacks"
Плюсы: "Service was great. Comfortable seats and the individual tvs made the 8+ hour flight to NY go so quick and easy. I'll definitely fly finnair again!"
Минусы: "They can't even tell me where the bag is supposed to be."
Плюсы: "was on time. Small airport, convenient transit without passport control,"
Минусы: "Small flight, longer flying time. Almost no service."
Плюсы: "See above."
Минусы: "See above"
Минусы: "Toilets were gross."
Минусы: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Плюсы: "I'm so happy to be able to travel with my small dog in cabin. I've travelled from Miami to Helsinki and back with a dog at least 30 times in the last 16 years. The service has always been very good. I choose the airline always based on what's best for my dog."
Минусы: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."
Плюсы: "Everything went smoothly"
Плюсы: "Arrived ahead of time Crue"
Минусы: "Sales on board"
Плюсы: "The good"
Плюсы: "They waited with connection flight."
Минусы: "Looks of people waiting for us. They really hated us. Luggage made it next day. No food on board."
Минусы: "Очень мальенькая самолёт"
Минусы: "Не было возможности заказать спец питание"
Минусы: "Late arrival caused late departure for 1 hour."
Минусы: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"
Минусы: "Boarding was horrible. We could not get anyone to confirm a gate, then we were delayed and finally bused into the middle of the tarmac for boarding. A lack of information was extremely stressful and unsatisfying."
Минусы: "It is ridiculous that they would not allow you to select a seat for free at check-in. There were many unoccupied seats, but some families with children were seated separately, so there was a lot of seat changing before the take off."
Плюсы: "Not much to enjoy"
Минусы: "The service. 3 hour late flight, had to rebook my connection out of my own pocket. After we got on the plane, we find out the issues were not fixed and had to wait another hour. Terrible food. Yogurt was actually expired, so I had no breakfast. People were all nice as they told me I should have booked the flights together. Hmmm... Maybe you should not have been 4 hours late. I planned my trip with more than enough time to make connection... Called about my travel insurance and found out it kicked in after 6 hour delay. Customer service should never make you feel like the issue is your fault."
Плюсы: "Friendly staff"
Минусы: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."
Плюсы: "Food was good for airplane food."
Минусы: "Plane only had screens for the movie in the center aisle and only every five rows or so."
Плюсы: "Polite crew.. 2 meals.. very smooth overall"
Минусы: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"
Плюсы: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Минусы: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."
Минусы: "Crew was very noisy. It was an overnight flight. Waking us up at 1am for dinner not really needed."
Минусы: "Even though we had booked this flight in September we were never able to choose a seat for this flight. We kept trying and the only way we could pick a seat months and weeks ahead was if we bought an upgrade. We had already spent over $1000 to fly to Paris each and did not want to buy an upgrade. We just wanted the assignment of a seat. When we got closer to the date we were told that we would get a seat assignment at check in. At check in we were told we would get a seat assignment at the airport. At the airport we were told we would get a seat assignment at the GATE! At the GATE the attendant had difficulty finding our seats and finally found them with the help of another attendant. This adding extreme stress to a trip that was planned in September and should have been a pleasureable experience. Our seats were not together and we then had to go on the plane and ask other travelers to change their seats in order to be near each other. This was not our job! We ended up near each other but not together. Then when we arrived in Paris we noticed that our suitcases had been tagged STAND BY!!!!!! We were glad that we did not see that at the Philadelphia airport because it would have added even more stress to a long anticipated pleasure trip to Paris. Next time we will make sure that the tickets we are purchasing (FINNAIR) have nothing to do with American Airlines."
Плюсы: "Crew was very nice"
Минусы: "Outdated planes: Intercontinental flight with no personal entertainment system, (cabin monitors only). Poor check in/No partner flight numbers listed: I booked a Finnair flight, it was operated by American Airlines, which is fairly common, but neither JFK or CDG listed the partner flight number or Finnair anywhere - which led to slow and confusing check in when neither Finnair nor AA could find my reservation"
Плюсы: "British air is great. Great movies good food. Good service."
Минусы: "It is absolutely ridiculous that they made us pay $100 each way for our ski bag/equipment. I will never fly either airline again. Horrible customer service as well. The airplane and its entertainment system is quite antiquated and needs to be updated. Horrible experience."
Плюсы: "The crew was fantastic. Very accommodating!"
Плюсы: "Wasn’t a crowded flight so had room to spread iut"
Минусы: "The food choices"
Плюсы: "Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room."
Минусы: "Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!"
Минусы: "Three hour delay!"
Плюсы: "Everyone on the crew was very friendly, even for a short flight."
Плюсы: "Crew very polite"
Минусы: "In B222, Headphones didn't fit well in the audio plugs on the sides of the seats thus making very poor quality sounds while listening to music or videos. That wasn't an issue in B149. Just to let you be aware. Thanks."
Плюсы: "The crew were very accommodating"
Минусы: "The food"
Плюсы: "The crew was very attentive and professional. The seats were comfortable and food was good!"
Минусы: "Keep the lights off :)"
Минусы: "Mostly good."
Плюсы: "Onboard staff were very friendly."
Минусы: "Allow more room for taller passenger without extra cost"
Плюсы: "On time"
Минусы: "Cleanliness Pockets in seat all in disarray with crumpled dirty pamphlets and magazines. Felt unsanitary"
Плюсы: "Pasta or rice for lunch, ice cream, pizza."
Плюсы: "Crew was ok, comfort was ok."
Минусы: "Flight was delayed 1 h and 10 mins. Missed the connection flight because of it. No explanation was given. Food was awful."
Плюсы: "Pleasant staff, service excellent and smooth flight."
Минусы: "Seats in front tilting back."
Плюсы: "Entertainment system was ok but selection limited compared to other airlines. Crew was friendly and unobtrusive, nice for a red eye flight."
Минусы: "Hate the fact that you have to pay at least $41 to reserve any seat before 24 hours before flight time, even the worst seat on the plane. Seats in coach are very narrow and poor padding makes for an uncomfortable ride or over 7 hours."
Плюсы: "Kind crew helping a frightened passenger"
Минусы: "Terrible, frightening turbulence and illogical birding. Why not bore back of plane to front of plane?"
Плюсы: "No delay, nice staff, had to check in handluggage because of small airplane it worked out perfectly."
Плюсы: "We were given a voucher for our meals ."
Минусы: "Our flight was cancelled after all passenguhaf boarded due to some mechanical problems. Big issue with hotel accommodation."
Плюсы: "Only direct flight from Nashville to Europe"
Минусы: "Ground staff is clumsy, boarding is messy and unorganized. They need to go fly somewhere and see how a plane should be boarded. Seats are cramped, comfort level only so-so Not a bad flight but below average"
Минусы: "Late departure caused down stream issues."
Плюсы: "The crew was friendly and lovely, and all seemed to have a bit of humor to them."
Минусы: "They ran out of dinners, and I was not able to check in 24 hours prior to select my seat."
Плюсы: "I liked that we landed 30 minutes in advance for both flights to and back, compared to the other parallel flight via SAA which was delayed 2 hours when we arrived back."
Минусы: "I didn't like the cheese roll I asked for as the whole roll and cheese was literally stuck to the bottom and parts of the bottom of the roll were mushy. The staff were professional but lacked personality and seemed a little hollow."
Плюсы: "It was a peaceful flight"
Минусы: "BA just don't get holiday travel. They are hopeless at boarding a plane efficiently, the crew appear uncomfortable with charging for food and drinks, etc. BA compares v badly to Easyjet, Ryanair and Norwegian for efficiency and focus when dealing with holiday makers"
Плюсы: "Entertainment. Attendants were great"
Минусы: "Not enough personal space"
Плюсы: "Nothing in particular."
Минусы: "Can BA not serve a proper lunch and more than one round of drinks??? It totally ruins an otherwise OK flight experience."
Минусы: "Everything was sub par with BA. We upgraded to world traveler plus and the seats were old, there was trash from the previous flight and the tv screens were from 1995. The movies are only on loop so when you take off and are finally allowed to turn on the tv, the movies are 25 minutes in. All around a waste of money. Will never fly BA AGAIN!!"
Плюсы: "Great crew. Smooth flight. Excellent timing."
Минусы: "It’s been a while since I’ve seen a load out that old on BA. Almost 1st gen personal IFE. The plan as a whole was fikthy"
Плюсы: "Did not rate the food as we slept through the meal"
Минусы: "Сотрудники компании посчитали, что они умнее всех и раз они не видели такой документ - значит не посадят на самолёт. Все планы на день и неделю пошли насмарку. Спасибо другой авиакомпании, которая прежде что либо говорить, позвонила в иммиграционную службу и выяснилось, что никаких проблем с документами нет. Поэтому аккуратнее с этой компанией."
Плюсы: "Crew was nice, food quality good"
Минусы: "Single Breakfast bar for breakfast was pretry minimal"
Минусы: "Layover at Heathrow airport too long. Confusing or non existing gate announcements."
Плюсы: "Routine departure"
Минусы: "Booked emergency exit for legroom but did not get it due to full flight."
Плюсы: "The kindness of the service people."
Минусы: "We were mislead on gate assigment which impacted our whole experience. There was no entertainment"
Плюсы: "Professional service, felt safe. Good cost."
Минусы: "Only fed one full meal on our transatlantic flight, and got one snack otherwise. Took awhile to take our trays which caused a very long line for the bathroom after. On our inter Europe flight, no snacks were included."
Плюсы: "Flew with partner Aer Lingus. Extremely comfortable, good food, good entertainment, great crew."
Плюсы: "The crew was amazing, especially when having to deal with a difficult passenger throughout the duration of the flight."
Минусы: "There was a delay which inconvenienced a friend picking me up. Also, not a complaint, but I have experienced better video entertainment technology. But it's still amazing I get to watch movies while traveling in the air from one continent to another continent."
Плюсы: "Ковровые и заботливые стюардессы"
Плюсы: "Ковровые и заботливые стюардессы"
Плюсы: "Staff were nice"
Минусы: "Disappointed with the food choice"
Плюсы: "Crew was nice"
Минусы: "Charged us 1/2 adult fare for lap infant. Lied to us we had assigned seats. Would not let us check in online. Lied at terminal we had bulkhead with area for infant. Incompetence and lying at several points. We have flown on multiple airlines with infant without any of these problems. VERY poor airlines."
Минусы: "My baggage was lost. This is ridiculous."
Минусы: "Told there was meal and then asked to pay for it - show be clear when booking!"
Минусы: "I was sleeping during meal time and when I woke up an hour later they told me that my meal was now below the temperature that they're allowed to serve it because it's dangerous. so I got bread instead. It's ridiculous either they serve me half the meal still frozen and the other half too hot too touch or it's considered unsafe."
Плюсы: "I like the fact that was San Francisco to London just one chunk of the flight."
Минусы: "I did not like the fact that I did not have enough room for my legs. We were crump like sardines. The food was discusting, unedible. The quality of the air was very bad. It was hard to breath inside."
Минусы: "There was no food on this fight."
Минусы: "Food was unappetizing and down to one choice by the time it got to us in Premium Economy. nothing premium about it."
Плюсы: "The entertainment and the service"
Минусы: "Both legs delayed, almost missed connection due to delay and the crew on the flight didn't seem to care. When we asked if they could inform the next flight that our flight wasn't delayed, the stewards response was "our planes don't wait for anyone". Real friendly. Wish Southwest flew to Europe!!!!"
Для удобства пассажиров авиакомпании, выполняющие рейсы из Нэшвилл, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Нэшвилл
Маски от перевозчика для пассажиров всех рейсов из Нэшвилл
Места в середине ряда на рейсах из Нэшвилл недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из Нэшвилл
Гибкие условия отмены
Посмотрите билеты из Нэшвилл с бесплатным изменением бронирования