Найдите дешевые авиабилеты Москва Шереметьево – Прага

Плюсы: "Usual faultless KLM experience"
Минусы: "Nothing."

Плюсы: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Минусы: "Flight was delayed, had to run to my next connection flight."

Плюсы: "The crew and the timing were ok"
Минусы: "The seats were uncomfortable"

Плюсы: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Минусы: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Минусы: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Плюсы: "Nice attention and good food. Plane and seats are confortable"

Плюсы: "Good for both."
Минусы: "Bigger seats."

Плюсы: "The crew are amazing! Attentive and friendly."
Минусы: "The seats could have been bigger."

Плюсы: "Nothing!"
Минусы: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Минусы: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Плюсы: "Everything was good except for the entertainment consul for one of our seats."
Минусы: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Плюсы: "I love the food"

Плюсы: "Crew was nice and efficient"
Минусы: "Economy seats don’t recline enough."

Плюсы: "On time and friendly crew"
Минусы: "Boarding needs improvement"

Плюсы: "Best airline in the business quick efficient and outstanding service What else can you say"

Плюсы: "Entertainment options."
Минусы: "Service was poor, seat did not recline, and the food was terrible."

Минусы: "wasn't able to take the flight since I missed it"

Минусы: "Nothing special"

Минусы: "Very slow service at checkin, was not even available when I arrived at the airport"

Плюсы: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Плюсы: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Минусы: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Плюсы: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Минусы: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Плюсы: "The attendants took great care of us. Super smooth flight."

Плюсы: "Friendly in-flight personell"
Минусы: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Плюсы: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Минусы: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Плюсы: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Плюсы: "Sandwich was incredibly tasty (although not much filling)"
Минусы: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Плюсы: "Food was good and crew members were very nice"
Минусы: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Минусы: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Плюсы: "Decent seat size. Sorta slept the whole flight."

Плюсы: "Just great crew."
Минусы: "Not comfortable at all and will not book KLM again."

Минусы: "Задержали вылет почти на час."

Плюсы: "In flight food was enjoyable"

Плюсы: "Service impeccable!"
Минусы: "They have one line of executive class after the kitchen and toilet, is very noisy."

Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."

Плюсы: "Good efficient flight crew friendly and helpful"

Плюсы: "Got to Amsterdam on time and everything was great including the staff"

Плюсы: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Минусы: "Nothing!"

Минусы: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Минусы: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Плюсы: "Timing & efficiency. Good food though only a sandwich."
Минусы: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Плюсы: "Catering is ok"
Минусы: "Seats comfort really old school"

Минусы: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"

Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"

Плюсы: "quick boarding, responsive Airline stewardess, very polite."
Минусы: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Плюсы: "The cabin crew were fantastic and funny"
Минусы: "Tiny seats"

Минусы: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Минусы: "Too many cabin luggage"

Плюсы: "Хороший экипаж: слаженная работа и предупредительная забота. Мягкая незаметная посадка."
Минусы: "Не менее 1 часа просидели в самолёте из-за очереди на ВПП (проблема аэропорта), но экипаж предупредил сразу + работал кондиционер, так что было не критично + в полёте частично наверстали время задержки. Спасибо экипажу!"

Плюсы: "On time, organized , quick, polite staff, good food"

Плюсы: "Аэрофлот как всегда супер!"
Минусы: "Очень не понравилось что на сайте было не указано или указано не четко что билет без багажа, подучился неприятный сюрприз в аэропорту, к счастью времени было много и заплатить за багаж не составило труда, но было бы лучше заплатить сразу и знать настоящую цену билета а не без багажа."

Плюсы: "best good food"
Минусы: "good breakfast"

Плюсы: "Вкусный сандвич из круассана"
Минусы: "Не работала розетка USB весь полет, не смог зарядить телефон"

Плюсы: "Отличный пилот и хорошие бортпроводники."
Минусы: "Отсутствие возможности пользованием приложения Аэрофлот, не очень приятная история. Питание к сожаление ниже среднего."

Плюсы: "Вежливые проводники и умелые пилоты"
Минусы: "К самоллету везут так долго что начинаешь забывать о том что ты летишь))))"

Минусы: "Соседи сзади"

Плюсы: "good landing on windy day"

Плюсы: "Quick boarding"
Минусы: "Crying baby"

Плюсы: "Nothing, we were two hours delayed and my baggage was lost."
Минусы: "2 hour delay and lost baggage"

Плюсы: "Классный экипаж, профессионалы. Неплохое питание. Стюардессы умницы! Отличное владение языками."
Минусы: "Тесное размещение, нет развлечений и дисплеев на борту. Произошла задержка рейса, а по прилёту обьявили о прибытии совершенно в другой терминал (1 вместо 2), из-за чего лично у меня возникли некоторые проблемы!"

Минусы: "Через час после взлёта перестал работать экран. И почти до конца полёта не работал.жто конечно очень , очень плохо. Ни кино ни посмотреть, ни навигацию не узнать."

Минусы: "AC didn't work - it was like in a sauna"

Плюсы: "Хороший перелёт. Стюардессы предупредительные и внимательные."

Минусы: "Огромная очередь на сдачу багажа, несмотря на предварительную регистрацию. Работали только по 2 стойки из 40 на каждую очередь . Очередь выстроилась в три изгиба. Заняло минут на 40. Приезжайте заранее с этим аэрофлотом! Ну про мерзкий холодный сандвич молчу."

Плюсы: "Стюардессы отличные"
Минусы: "Неудобные кресла"

Минусы: "Задержка рейса, при том, что другие рейсы вылетели в Иркутск без задержек. Как результат опоздал на свой следующий рейс"

Плюсы: "Понравилось всё!"

Минусы: "При прилету в Новосибирск выяснилось, что багаж из Москвы не прилетел. Ждём"

Минусы: "I was forced to check my carry-on, which is a standard size carry-on. The agent was anything but friendly and said she was not able to send my carry-on directly to Bilbao (she gave me no reason) and that I would have to re-check my bags, go through customs and security in Prague. She knew I had 1.5 hrs between flights, and the risk of losing my flight was pretty high. He agent could only said “sorry” and she would not offer me a solution. The agent next to her could care less about my situation. I asked her who should I contact if lose my flight (i.e. Aeroflot, Czech Airlines, etc) she kept saying “I don’t know, I’m sorry). I asked for my carry-on, but she would not return it. I called Aeroflot customer service, but they were not helpful and a bit rude. To make things worst, the agent placed me in the very last seat in the airplane, so I had to wait a good 20min to de board- time that I didn’t have. I paid so much for his flight and this was not the service that I expected. The only reason I made it to my second flight (Prague-Bilbao) was because the flight was delayed."

Плюсы: "Nada, esta ha sido mi peor experiencia con una aerolinea."
Минусы: "Yo venía con ellos de Nizhny a Moscú para luego agarrar el avión hacia Vienna. Llegamos con 2 horas y 45 minutos de tiempo antes de que saliera el siguiente vuelo. Bajando del avión nos atrasaron 40 minutos. En el counter mas de una hora y en migración otro poco de tiempo. Nos saltamos la línea al ver que no nos iba a dar tiempo y así fue. Llegamos 18 minutos antes y no nos dejaron entrar. Lo peor es que Aeroflot no nos ayudó y nos dijo que nosotros fuimos los que llegamos tarde. Lo mismo le sucedió como a 10 personas del mismo vuelo y cuando estabamos poniendo las quejas vimos por lo menos otros 10 de otros vuelos con la misma situación."

Плюсы: "Экипаж отличный."

Плюсы: "Вылет вовремя, прилёт раньше на 30 минут."
Минусы: "Очень узкие ряды, ноги некуда девать! К завтраку не было хлеба Не распространяли миграционные карты"

Минусы: "Багаж не прилетел..........!...................."

Плюсы: "Обслуживание"
Минусы: "Не было ничего, что не понравилось"

Минусы: "Долгое ожидание багажа."

Минусы: "Забрали ручную кладь в багаж. Подход к ужесточению контроля за ручной кладью формально правильный, но Аэрофлот потеряет своих лояльных клиентов. Размер рамки не совпадает с размерами, утверждёнными мировыми практикам и соответственно выпускаемых мировыми брендами Samsonite, Tummi ручной клади. Подход "коверный" , в том числе и для бизнес класса, для Skype priority!!"

Минусы: "В Москве в Шереметьево работник Аэрофлота или аэропорта объявила, что в феврале изменились параметры провоза багажа в компании Аэрофлот и не пропускала пассажиров на рейсы Аэрофлота со словами, что вас не пропустят в самолёт. На сайте Аэрофлота никаких изменений нет, люди оставляли свои чемоданы, в том числе и я, хотя с габаритами все по стандарту -50-35-20"

Плюсы: "Отличный сервис, приятный экипаж, все понравилось."

Плюсы: "Приветливый экипаж, мягкий взлет и посадка. Сидел в самом конце самолета, где по два ряда кресел. Показалось очень удобно - было куда вытянуть ноги, выспался нормально."
Минусы: "Посадка в Шереметьево проходила отвратительно - зал тесный, низкий потолок. Очередь пассажиров блокировала вход в туалет. Все очень неорганизованно - для большого количества людей необходимо выстраивать коридор из лент. Потом долго ехали на автобусе до самолета - на большие самолеты уж можно было через трубу посадку организовывать"

Минусы: "Пожалуйста поменяйте упаковку для еды, эта ужасная бумажно-целофановая. Шуршит от любого прикосновения очень громко и когда ты на ночном рейсе хочешь заснуть, а все начинают есть, перелет превращается в кошмар."

Плюсы: "Новый самолет. Неприятных запахов нет. Взлет и посадка, нормально."
Минусы: "Стюардессы, видимо забыли что они бортпроводники, а не модели на подиуме. Парой, необоснованно хамят, а иногда просто игнорируют людей. Это очень мерзко. Онлайн регистрации в Салехарде нет..."

Плюсы: "Приветливый экипаж, большая библиотека фильмов"
Минусы: "Посадка в большой самолет с одного выхода - это столпотворение невероятное. Кресла в салоне стоят очень плотно - колени упирались весь полет в сидение впереди."

Плюсы: "Персонал профессионально разруливал конфликтных ситуации. Сиденья хорошие, много места в коленях. Мороженое)"
Минусы: "Не работала система развлечений в 10-часовом полете. Да, предлагали пересесть, но отдельно от семьи сидеть не хотел. Вылет задержался на 2 часа, за время подготовки не было информации, постоянно пропадает электричество с неприятно."

Плюсы: "Еда. Посадка."
Минусы: "Не дали затычек, повязки для глаз. Было очень шумно. Но спать хотелось так, что было все равно."

Минусы: "It was not on time."

Плюсы: "expedite boarding"
Минусы: "uncomfortably hot in the cabin"

Плюсы: "great professionalism and comfort"

Минусы: "Не понравилось, что не через рукав посадка-высадка, на автобусе"

Минусы: "Отменили мой удобный стыковочный рейс без объяснения причин. Без отдельного звонка из другой страны на российский номер оператору не предложили заменить билет на другой рейс. Пришлось самостоятельно лоббировать решение этого вопроса. Пришлось из-за замены рейса просидеть лишние часы в Шереметьево с двумя малолетними детьми. Со стороны Аэрофлота не было никаких компенсаций за неудобства, что они делать не обязаны, но чести им не делает, раз они отменяют рейсы, за удобные стыковки на которые я заплатил больше, рассчитывая на комфортное путешествие."

Минусы: "Работал только один наушник"

Минусы: "Наземные службы работают ужасно, на автобусе ехали 30 (!) минут до самолета."

Минусы: "Задержали вылет на 15 минут ((("

Минусы: "Стюардесса Светлана отказалась выдать плед, сославшись на отсутствие, хотя выходя из самолёта пледы можно было заметить на креслах впереди сидящих пассажиров"

Плюсы: "Loved this flight! I do have to say that the customer service on this flight was amazing and not just for me but for every passenger, the crew was super accommodating and wanted to make sure everyone was taken care of!"

Плюсы: "-"
Минусы: "-"

Плюсы: "Kosher meal - очень хорошое питание. Стюардесса разбудила, чтобы я поел."
Минусы: "Посадка - очень жесткая посадка, было не приятно. Места маловато."

Плюсы: "Мороженое, зубная паста и щетка, а также мультимедиа в подголовниках."
Минусы: "Леденцы не выдают перед взлётом и снижением на посадку."

Плюсы: "The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!"

Плюсы: "Not a lot."
Минусы: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."

Плюсы: "Nothing"
Минусы: "Customer service"

Плюсы: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Минусы: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"

Плюсы: "Комфортный самолет, приветливый персонал."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."

Плюсы: "Аналогично предыдущему рейсу - персонал рисам самолет."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."

Плюсы: "Everything! I never knew Finnair was such a great airline."
Минусы: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Плюсы: "Nothing"
Минусы: "Very long delay, got bumped for a flight the next day. Horrible experience"

Плюсы: "Очень приятный экипаж, проявляли понимание и старались помогать во всем!"
Минусы: "Задержка рейса на 3 часа и 10 минут."

Плюсы: "The crew were helpful, pleasant and professional"
Минусы: "There wasn't anything we actively didn't like. It was a good flight."

Плюсы: "Good selection of movies. Cool flight data display."
Минусы: "Seems colder than other flights I've had."

Плюсы: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"

Плюсы: "Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again."
Минусы: "Everything. Worst flight in my life"

Плюсы: "The flight did eventually take off, unlike a few others leaving around the same time."
Минусы: "We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying."

Минусы: "my luggage was misplaced and I didnt have it for 3 days."

Плюсы: "Понравилась хорошая организация на пересадке, хоть и была 1 час 20 минут остался запас по времени (можно нам даже было не торопиться)"
Минусы: "На регистрации в Мюнхене сотрудница стойки не хотела регистрировать до конечного пункта, хотя в раньше в подобных перелётах с короткой стыковкой регистрировали до конечного пункта. Пришлось вызывать главного и доказывать, доказали. Больше неприятностей не было, если не считать плохую погоду в Хельсинки, где задержался рейс на 40 минут."

Плюсы: "the food was decent, the people were nice"
Минусы: "the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line."

Минусы: "Seats. Very uncomfortable"

Плюсы: "Crew is very nice and helpful. Food is just fine."
Минусы: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."

Минусы: "I could not be given the boarding pass fir the last leg of my trip"

Плюсы: "Like that you served Finnish food! many choices of films to watch was great too!"

Плюсы: "Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other."

Минусы: "Late boarding, late taking off, late landing, and then there was no gate crew to at least get us off the plane."

Плюсы: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Минусы: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."

Минусы: "Btw you have cancelled my flight!!!!!!!! And sent me just an email."

Плюсы: "All standard service, nothing extremely good or bad."

Плюсы: "Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow."
Минусы: "The experience going was great. Coming home, the plan was old, but it didn't bother me."

Минусы: "I don't understand when a reason for flight delay is no aircraft. Wasn't it a scheduled flight? The €8 voucher is only enough to buy one glass of juice."

Минусы: "No kiosk check-in? The airline definitely takes its making pasengers queuei for hours."

Минусы: "They left my baggage behind!!"

Минусы: "Could not watch any video on screen. Crew tried to reboot my and my partner's screens but they did not work for the 9-hour flight."

Минусы: "Очень мальенькая самолёт"

Минусы: "Не было возможности заказать спец питание"

Минусы: "Another upgrade charge, no extra leg room but a seat "near the front" (row 8). NO entertainment system. Only food service was on-board bistro, which sadly I slept through because I was exhausted from getting absolutely no sleep on their crummy transatlantic flight... There are no 'zeroes' to give, so can only give a 1 star poor rating on food, entertainment and comfort. Crew, again, tried in the face of a crummy airline."

Минусы: "LATE DEPARTURE DUE TO PLANE HAD NOT ARRIVED ON TIME"

Минусы: "Plane too old for such a long flight"

Плюсы: "Seats were larger than expected - more comfortablethan most airlines."
Минусы: "Flight entertainmenot working well Frankfurt airport had no free wifi."

Плюсы: "Liked seat size and spacing on the Airbus - better than American 777"

Плюсы: "Flight attendants were courteous and efficient, boarding flowed smoothly."

Плюсы: "We had a row to ourselves with a seat between us. The flight was smooth. Blueberry juice. Competitive pricing."
Минусы: "Having to pay to reserve seats."

Плюсы: "I was a bit surprised by cabin crew 's welcoming words that were my native language ,which ware very familiar and joyful . I didn't feel well at that time with a severe cold and I endured during the entire fly . I know it's kind of bad but I made it to my country safely. The food was Korean food and I really enjoyed and loved it so much .The Helsinki airport is great with smoking booth and warm ."
Минусы: "Nothing but I wonder if they could change my seat to upper one despite my additional fare because I felt bad the day and they had cold pills like medicine."

Плюсы: "Flight was on time Baggage arrived on time Light breakfast was good [ I chose not to have dinner ] Slept through 95% of the red-eye flight so it was a good experience"
Минусы: "Seating is cramped in economy"

Минусы: "I wish I had known this was an American Airlines flight. They're the worst. Delays all the time (including this flight), crew who couldn't care less, uncomfortable seats, general mediocrity. Next time tell your consumers what you're getting into!"

Плюсы: "It was a quick, smooth flight."
Минусы: "The chicken for dinner was horrible. The call buttons for assistance sounded constantly the entire flight.. Not sure if it was a malfunction."

Плюсы: "For economy it felt roomier than other flights I have taken recently. Enjoyed the food the movies and the cabin staff."

Минусы: "Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance"

Плюсы: "I thought the BA/American/Finnair flight was excellent. The food was delicious both ways, much superior to United, American or Continental which I often fly. Excellent food, legroom, inflight entertainment (going out my row of seats - well, nobody could get any entertainment access) all was very good. Loved the newspaper choice when leaving Gatwick. I would definitely recommend again."

Плюсы: "Crew was (as usual on BA flights) friendly, attentive, and personable."
Минусы: "Boarding was a bit chaotic. Everyone was all bunched up and you could not get through when your rows were called. Also, when they "boarded by rows" the called rows 23-50+ all at once so that people were all bunched up in the isles of the plane. It really did not help"

Минусы: "We paid extra for seat selection which was supposed to be a window seat and ended up in middle seat... not acceptable..."

Плюсы: "Traveled BA and it was lovely, as usual."
Минусы: "The flight staff on this particular BA flight was not as accommodating and friendly as I am so accustomed to on BA. Perhaps the flight attendant in charge of our seats was having a bad day. Also, the food on our BA flights to and from NYC was not up to scratch and rather bland and ordinary, compared to their usual. that was a huge disappointment."

Минусы: "The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line). The food could be better than just a McDonald's type apple pie."

Плюсы: "Entertainment system during the long flight from Warsaw to Tokyo."
Минусы: "Take off from Tel Aviv was 4-5 hours late. This caused us to miss a planned half day trip to Warsaw."

Плюсы: "An average for a short haul flight."
Минусы: "Boarding process was not very clear. They took us to a far remote position."

Плюсы: "Seats in economy were actually comfortable"
Минусы: "Controls for entertainment system didn’t work"

Плюсы: "Food was nice."
Минусы: "2hrs delay caused major inconvenience on my schedule."

Минусы: "Рейс задержали на час, посадили в автобус, а потом отправили обратно в здание вокзала - лифта там нет, так что пришлось носить чемодан вверх-вниз. Покупала билет Аэрофлота, оказалось, что этот сегмент выполняет ЛОТ: по сравнению с Аэрофлотом статистика задержек рейсов неудовлетворительная, и на борту не кормят."

Плюсы: "Airplane meal was certainly above average"

Плюсы: "One stop flight, faster than a boat."
Минусы: "Lost luggage, delayed our plans for 3 days(all luggage was lost!!!)"

Минусы: "Having to be bussed both two and from the planes by a surety ground staff stinks"

Минусы: "flight was over 6 hours longer than planned, we did not catch plane from Budapest to Krakow so went to Warsaw than to Krakow, plane from Warsaw didn't have air conditioning working, worst flight ever !!!"

Плюсы: "We had to line up in a very long que when arriving from Zagreb. It took too long."
Минусы: "The crew was very nice"

Плюсы: "It was ok"
Минусы: "Teleportation"

Плюсы: "The crew was very helpful."
Минусы: "No entertainment for short flight. Plane was very old."

Плюсы: "Amazing crew, dedicated to serve in a perfect way."

Минусы: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"

Минусы: "0"

Минусы: "Same as before"

Минусы: "Worst experience in all aspects I ever had. Starting with problems with carry-on luggage. Late boarding without even explanation. Stiuardesės ignorance during flight. Open racism on plane and Warsaw airport from crew."

Минусы: "Limited leg room and cramped quarters when person in front of you leans back."

Плюсы: "Pilot interection and the crew."
Минусы: "Small air craft."

Плюсы: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"

Минусы: "Рейс задержали на 5 часов"

Плюсы: "Great crew"
Минусы: "Delayed"

Минусы: "Мало предлагают пить воды ( в перелетах она очень важна)"

Плюсы: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."

Плюсы: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
Минусы: "Nothing to mention."

Плюсы: "all was ok"
Минусы: "ground service knowing we will be late in Warsaw did not want to book me for the flight i could catch after delayed landing"

Плюсы: "Ничего"
Минусы: "Летели в Прагу задержали вылет на два с половиной часа, а обратно так вообще рейс отменили и сообщили об этом за 2 часа до вылета. не советую ее использовать"

Минусы: "Жутко неудобные сидения и климат контроль дающий либо некомфортный обдув холодом либо жару в етом самалёте"

Минусы: "They lost my baggage"

Плюсы: "Flight on time, comfortable, accommodating service, good food."

Плюсы: "Flight was an hour and a half delayed. Usually I love LOT, but the delay made everything worse when I just wanted to get home"

Минусы: "За багаж пришлось доплачивать! Хотя я оформляла вроде багаж включён. На борту не кормят."

Минусы: "За 17 кг. Которые были включены в билете пришлось доплачивать! Не кормят на борту!"

Минусы: "very inconviniebt seats"

Плюсы: "Crew was very good. Plenty of food, and they came around often with drinks and water."

Плюсы: "Not 1 thing !!! Bad.bad.bad"
Минусы: "The legs room, no free meal, on the flight from warsaw to tel aviv. 1 hour late on departure from warsaw to tel aviv"

Минусы: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."

Плюсы: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Минусы: "frazzled getting through all the controls & gate distance in such a short connection time"

Плюсы: "The entire check in process was smoothe and welcoming"

Минусы: "I was forced to check in my hand luggage, but the Amsterdam personnel attached to it a tag without any flight information, so this luggage missed my plane in Warsaw on the connecting flight and arrived later that day as misplaced piece. LOT needs to fix the hand luggage tagging system on connecting flights."

Плюсы: "Nothing"
Минусы: "Extra 3 hours delay over the 9 hrs wait in Larnaca Airport. After 12 hrs transient, no accommodation (food or drink) at all on LAC - WAW trip. It is awful"

Плюсы: "Airplane was super old, no tv, food was horrible"

Плюсы: "There was not much to be liked"
Минусы: "Flight was cancelled, rebooked next day, economy instead of business, booked on different airline, poor communication,"

Плюсы: "I like that I flew on a relatively modern plane."
Минусы: "The flight was delayed for 2 hours."

Плюсы: "Вежливость экипажа, понимание сложившейся ситуации"
Минусы: "Произошла задержка вылета из-за опоздания самолета из Варшавы в Париж на 30 минут. В результате - сбой стыковок у многих пассажиров летевших из Варшавы в другие города. Мы успели. И это хорошо."

Плюсы: "Вежливость экипажа"

Минусы: "Please note that Economy class requires separate luggage fee (70 EUR in airport) even if customer service confirmed by phone that your class includes it."

Минусы: "Flight was cancelled 1h prior to schedule, as people were already checked in at the gate. With no advance warning or explanation. " Awesome" experience. Do NOT fly LOT."

Плюсы: "Friendly professional crew. Clean aircraft. Very good ticket price."
Минусы: "Hard to check in online from hotel in Munich. Hard and confusing where and how to check in at Munich airport and very time consuming. Having to pay $20 per bag but not at the check in counter but at another counter and then at the gate counter being call up to get checked that we did pay the $20 for the bags. Made me feel 3rd class."

Плюсы: "The flight experience was smooth!"
Минусы: "A little snafu at the gate with everyone's carry on luggage could have been avoided with better communication."

Минусы: "Everything"

Плюсы: "Super comfortable the seats and staff"
Минусы: "Nothing it was great."

Минусы: "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"

Минусы: "Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls."

Плюсы: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Минусы: "More movies and TV shows please!"

Плюсы: "Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)"
Минусы: "I know this was a short flight but one tiny bag of pretzels is just not acceptable!"

Плюсы: "Fast service, kindness."
Минусы: "They should finally get rid of these old ATR-72 and replace them with some newer aircraft."

Плюсы: "Crew"
Минусы: "Seats"

Минусы: "Snacks on the plane, comfort"

Плюсы: "The crew is fantastic team,Dana is the best!Thank you"
Минусы: "Food"

Плюсы: "Crew is fantastik,Dana is the best"
Минусы: "Food"

Минусы: "the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks."

Плюсы: "Обычно, не кормят"
Минусы: "Несколько раз проверяли паспорт и визу на входе на посадку, даже при досмотре багажа, непонятно а это для чего. Летела транзитом. Непредложили даже воды. Зачем им столько стюардесс?"

Плюсы: "Удобные сидения, нормальные ремни, обслуживание, взлёт и посадка хорошие. Вода, соки, пиво, вино все есть и бесплатно"
Минусы: "Нет"

Плюсы: "Быстро и без опозданий"
Минусы: "За 3 часовой полет дают 10 печенек (рыбки) и стакан воды. Платных седвичей не было."

Минусы: "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."

Плюсы: "On time flights both directions"
Минусы: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"

Плюсы: "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Минусы: "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."

Плюсы: "Nothing"
Минусы: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."

Минусы: "Flight was late and caused loss of connection flight to Amsterdam"

Плюсы: "Quick and no fuss"
Минусы: "No food and entertainment didn't work"

Минусы: "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."

Плюсы: "Comfortable aircraft"

Плюсы: "Crew"
Минусы: "Same moves for months.no new choices Small sandwich for lunch, not near Seet in front of me broken an d. In my nees"

Плюсы: "Me gustó que tienen un buen sistema de check-in, embarque y desembarque."
Минусы: "El avión era un ATR-72 algo viejo, no era cómodo por dentro. Tampoco me gustó la atención de la tripulación, no pasaron por mi puesto ofreciendo el mísero vaso de agua que daban. En otras aerolíneas de este estilo por lo menos dan café."

Плюсы: "Title says it all"
Минусы: "Title says it all"

Плюсы: "New plains, great crew, on time. Quick check in, great price."
Минусы: "Sandwich was small but in Swiss I got only an ice cream on the short flight like this, so that seems to be OK."

Минусы: "The fact that, although the card said it was the same company for both flights (two-legged), I could not get a boarding pass at check/in for both flights, for both the outbound and return journey, and had to go through customs and border control twice just to get a new boarding pass each time. Leg room can be better, even with the extended legroom space."

Минусы: "Afrer a day I am still in Pittsburgh!!!"

Плюсы: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."

Плюсы: "Quick flight"
Минусы: "Time it took to board and leave"

Плюсы: "Gave us food when they weren't required."

Минусы: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"

Минусы: "My luggage was lost."

Минусы: "Very very bad landing in split and i didn't find my luggage Mina"

Плюсы: "Easy check in, flight was on time, crew were nice and free meal and drink."
Минусы: "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."

Минусы: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."

Плюсы: "Air Serbia is way better than old JAT Airways (or at least better than JAT Airways after 1992). They are improving and it seems that they will be a solid regional company, as well as a good Etihad partner."
Минусы: "I don`t know why they still didn`t decomission old ATR-72 turboprops. They might use them on some flights, but I believe that they should buy or lease some mid-range jets even for short-haul flights. Austrian Airways uses jets for BEG-VIE service."

Минусы: "Because of their upgrade of IT systems, flight was delayed and we missed connecting flight. Now we stuck in Belgrade for two days. This is just horrible."

Плюсы: "I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks."
Минусы: "I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane."

Плюсы: "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Минусы: "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."

Плюсы: "On time, professional"
Минусы: "food could be better"

Плюсы: "Elena"

Плюсы: "Short flight so the lack of enterntainmet was not a problem. Clean airplane, tidy and very friendly staff. Food and drinks very fine compared to duration of the flight. Deparure on time, same with arrival."
Минусы: "As I said this flight was on time, but the previous, CDG - BEG was delayed one hour."

Плюсы: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Минусы: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."

Плюсы: "Flight crew are nice, reasonable service during flight"
Минусы: "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."

Плюсы: "It is good idea to use plane for such short trips - it IS fast"
Минусы: "Belgrade' airport sometimes can drive anyone mad. It is not so easy to understand where is your gate, so sometimes airport staff do the mistake and you have to stay in different queues and perform security checks once and once again (as soon as they are in the gate)."

Минусы: "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."

Плюсы: "traveler's assistance check in on time smooth flying. nice snacks"
Минусы: "online check in is not available if starting out of Stuttgart !!!?"