Найдите дешевые авиабилеты Москва Шереметьево – Прага

Плюсы: "Usual faultless KLM experience"
Минусы: "Nothing."

Плюсы: "Staff were professional and polite."
Минусы: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Плюсы: "very nice crew"
Минусы: "my baggage was lost"

Плюсы: "Crew was great and helpful despite oversight in my special meal."
Минусы: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Плюсы: "Just as I expected. And I made my last connection easily."

Минусы: "Travelled business class and was ace experience"

Минусы: "Head support for 6 feet plus people on seats would be good"

Плюсы: "The seat was a little uncomfortable but the crew were amazing."

Плюсы: "The friendliness of the crew"

Плюсы: "Seat was good"
Минусы: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Плюсы: "The crew are amazing! Attentive and friendly."
Минусы: "The seats could have been bigger."

Минусы: "We had 4 hour delay causing a stop over at 3am. So yeah"

Плюсы: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Минусы: "The earphones could have worked!"

Плюсы: "Crew were great, food, entertainment, seat and everything else was great as well."

Плюсы: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Плюсы: "All good"

Плюсы: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Плюсы: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Минусы: "There were several flight delays and gates were changes a few times."

Плюсы: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Минусы: "Nothing"

Плюсы: "NOTHING"
Минусы: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Минусы: "Nothing special"

Минусы: "Nothing special"

Плюсы: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Плюсы: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Плюсы: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Минусы: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Плюсы: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Минусы: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Плюсы: "Arrived Early!"
Минусы: "Left Late :-)"

Плюсы: "Overall everything was ok."
Минусы: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Плюсы: "Really friendly staff. Great service"

Плюсы: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Минусы: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Плюсы: "Nothing"

Плюсы: "The aircraft was clean"
Минусы: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Плюсы: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Минусы: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Минусы: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Плюсы: "Comfortable seats. Warm plane with happy staff."
Минусы: "Maybe a second sandwich option for food, not everyone likes cheese."

Плюсы: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Минусы: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Плюсы: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Минусы: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Плюсы: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Минусы: "The amount of extras you have to click no to while checking in online."

Минусы: "Задержали вылет почти на час."

Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."

Плюсы: "The supplied pack of toothpaste/toothbrush"

Минусы: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Плюсы: "quick and relaxed"

Плюсы: "Cabin crew very pleasant"
Минусы: "Lost our bags, little sympathy from staff"

Плюсы: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Минусы: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Плюсы: "The sandwiches were simple yet just the right touch, on all four flights."

Плюсы: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Минусы: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Плюсы: "On time."
Минусы: "No negative"

Минусы: "The bags where damaged from the staff"

Плюсы: "Отличный пилот и хорошие бортпроводники."
Минусы: "Отсутствие возможности пользованием приложения Аэрофлот, не очень приятная история. Питание к сожаление ниже среднего."

Плюсы: "Вежливые проводники и умелые пилоты"
Минусы: "К самоллету везут так долго что начинаешь забывать о том что ты летишь))))"

Минусы: "Соседи сзади"

Плюсы: "Классный экипаж, профессионалы. Неплохое питание. Стюардессы умницы! Отличное владение языками."
Минусы: "Тесное размещение, нет развлечений и дисплеев на борту. Произошла задержка рейса, а по прилёту обьявили о прибытии совершенно в другой терминал (1 вместо 2), из-за чего лично у меня возникли некоторые проблемы!"

Плюсы: "К экипажу претензий нет - делали все что смогли. Пытались нагнать отставание, обслуживание было на обычном для компании уровне, без сбоев."
Минусы: "Самолет опоздал на 40 минут, при этом его поставили на стоянку так далеко, что в итоге в аэропорту мы оказались на 2 часа позже чем должны были. Соответственно и багажа ждать пришлось дольше обычного. Конечно - форс-мажор с поздним прилетом самолета в Мюнхен, но зачем было его еще и усугублять ?"

Плюсы: "Хороший перелёт. Стюардессы предупредительные и внимательные."

Минусы: "багаж получил на следующий день"

Плюсы: "Комфортные сидения"
Минусы: "Очень долго ехали на автобусе от гейта до самолета - около 25 минут. Притом было ощущение, что сначала ездили кругами. Проверка посадочных талонов при входе в самолет. Все остальные авиакомпании последний раз проверяют билет при входе в гейт, поэтому после прохода уже прячешь билет подальше. А тут потребовали предъявить. Пришлось долго искать в сумке, пока все остальные пассажиры ждали своей очереди на улице."

Минусы: "При посадке на борт ранее выбранный 7-й ряд был заменен на 14-й без пояснений и извинений. Рейс задерживался на 2 часа, Kayak показывал, что рейс по расписанию и время приземления, хотя даже посадку еще на борт еще не открыли."

Минусы: "Огромная очередь на сдачу багажа, несмотря на предварительную регистрацию. Работали только по 2 стойки из 40 на каждую очередь . Очередь выстроилась в три изгиба. Заняло минут на 40. Приезжайте заранее с этим аэрофлотом! Ну про мерзкий холодный сандвич молчу."

Плюсы: "Стюардессы отличные"
Минусы: "Неудобные кресла"

Минусы: "Задержка рейса, при том, что другие рейсы вылетели в Иркутск без задержек. Как результат опоздал на свой следующий рейс"

Плюсы: "Понравилось всё!"

Минусы: "При прилету в Новосибирск выяснилось, что багаж из Москвы не прилетел. Ждём"

Минусы: "I was forced to check my carry-on, which is a standard size carry-on. The agent was anything but friendly and said she was not able to send my carry-on directly to Bilbao (she gave me no reason) and that I would have to re-check my bags, go through customs and security in Prague. She knew I had 1.5 hrs between flights, and the risk of losing my flight was pretty high. He agent could only said “sorry” and she would not offer me a solution. The agent next to her could care less about my situation. I asked her who should I contact if lose my flight (i.e. Aeroflot, Czech Airlines, etc) she kept saying “I don’t know, I’m sorry). I asked for my carry-on, but she would not return it. I called Aeroflot customer service, but they were not helpful and a bit rude. To make things worst, the agent placed me in the very last seat in the airplane, so I had to wait a good 20min to de board- time that I didn’t have. I paid so much for his flight and this was not the service that I expected. The only reason I made it to my second flight (Prague-Bilbao) was because the flight was delayed."

Плюсы: "Экипаж отличный."

Плюсы: "Вылет вовремя, прилёт раньше на 30 минут."
Минусы: "Очень узкие ряды, ноги некуда девать! К завтраку не было хлеба Не распространяли миграционные карты"

Плюсы: "Вежливость, улыбчивость экипажа."
Минусы: "Очень маленькое расстояние между креслами, в то время как в рейсах в Европу расстояние нормальное."

Минусы: "Багаж не прилетел..........!...................."

Плюсы: "Обслуживание"
Минусы: "Не было ничего, что не понравилось"

Плюсы: "Без эксцессов: - с размерами ручной клади - никто не лютовал - на посадке задержек не было"

Плюсы: "Новый самолет, багаж включен"
Минусы: "Еда"

Минусы: "Долгое ожидание багажа."

Минусы: "Забрали ручную кладь в багаж. Подход к ужесточению контроля за ручной кладью формально правильный, но Аэрофлот потеряет своих лояльных клиентов. Размер рамки не совпадает с размерами, утверждёнными мировыми практикам и соответственно выпускаемых мировыми брендами Samsonite, Tummi ручной клади. Подход "коверный" , в том числе и для бизнес класса, для Skype priority!!"

Минусы: "В Москве в Шереметьево работник Аэрофлота или аэропорта объявила, что в феврале изменились параметры провоза багажа в компании Аэрофлот и не пропускала пассажиров на рейсы Аэрофлота со словами, что вас не пропустят в самолёт. На сайте Аэрофлота никаких изменений нет, люди оставляли свои чемоданы, в том числе и я, хотя с габаритами все по стандарту -50-35-20"

Плюсы: "Приветливый экипаж, мягкий взлет и посадка. Сидел в самом конце самолета, где по два ряда кресел. Показалось очень удобно - было куда вытянуть ноги, выспался нормально."
Минусы: "Посадка в Шереметьево проходила отвратительно - зал тесный, низкий потолок. Очередь пассажиров блокировала вход в туалет. Все очень неорганизованно - для большого количества людей необходимо выстраивать коридор из лент. Потом долго ехали на автобусе до самолета - на большие самолеты уж можно было через трубу посадку организовывать"

Минусы: "Пожалуйста поменяйте упаковку для еды, эта ужасная бумажно-целофановая. Шуршит от любого прикосновения очень громко и когда ты на ночном рейсе хочешь заснуть, а все начинают есть, перелет превращается в кошмар."

Плюсы: "Новый самолет. Неприятных запахов нет. Взлет и посадка, нормально."
Минусы: "Стюардессы, видимо забыли что они бортпроводники, а не модели на подиуме. Парой, необоснованно хамят, а иногда просто игнорируют людей. Это очень мерзко. Онлайн регистрации в Салехарде нет..."

Плюсы: "Приветливый экипаж, большая библиотека фильмов"
Минусы: "Посадка в большой самолет с одного выхода - это столпотворение невероятное. Кресла в салоне стоят очень плотно - колени упирались весь полет в сидение впереди."

Плюсы: "Персонал профессионально разруливал конфликтных ситуации. Сиденья хорошие, много места в коленях. Мороженое)"
Минусы: "Не работала система развлечений в 10-часовом полете. Да, предлагали пересесть, но отдельно от семьи сидеть не хотел. Вылет задержался на 2 часа, за время подготовки не было информации, постоянно пропадает электричество с неприятно."

Плюсы: "Great trip"

Плюсы: "I am alive."
Минусы: "Both flights boarded and left late, my bags got lost and the food was terrible."

Минусы: "steward was quie mannerless..."

Плюсы: "The crew did the best they could"
Минусы: "The entertainment system was not working for a duration of 10 hour flight. Not even headphones were available. Food could be better relative to other airlines."

Минусы: "How do they compensate me? It is so dense. no place for legs. impossible to take your trolley in the cross with accidents with the seats lines."

Минусы: "I could not make my own check in online for this booking"

Плюсы: "Nice plane, crew, food, entertainment. Nice price, too."
Минусы: "Holy hell, they are late. On a clear day, the board was littered with delays, gate changes, and cancellations. We were three hours late both outbound and inbound. Moscow airport leaves much to be desired as well. Not my first choice of a place to spend six to ten hours."

Минусы: "The food .!!!"

Минусы: "Работал только один наушник"

Минусы: "They did not have any entertainment and nor kids welcome package etc. Overall, the flight was horrible. Attendants were acting very tired and nervous, and at one point shouted at my kids. This is my last flight with Aeroflot."

Минусы: "Did not have vegetarian food option"

Минусы: "Наземные службы работают ужасно, на автобусе ехали 30 (!) минут до самолета."

Минусы: "Задержали вылет на 15 минут ((("

Минусы: "SVO (Moscow) airport was dysfunctional. Two Aeroflot employees told me to stay in terminal E for my flight. I waited in line for one hour (they only had three people checking bags!!!). I get to the counter and I'm told it's from terminal D. Thankfully, my checked bag made it. In sum: ask and confirm with more than two people since Aeroflot employees speak no good Angleski."

Плюсы: "Full service company. Better than an average European airline"

Плюсы: "Enjoyable experience from checkin to baggage retrieval. Professional courteous service throughout. Excellent lounge in Moscow Terminal E. Flight departed on time. Roomy and comfortable seating. Will fly Aeroflot again."
Минусы: "Nothing to dislike from this flight experience."

Минусы: "There was no entertaiment on the flight"

Минусы: "Стюардесса Светлана отказалась выдать плед, сославшись на отсутствие, хотя выходя из самолёта пледы можно было заметить на креслах впереди сидящих пассажиров"

Минусы: "A delay in the first flight caused us to lose our continued flight to Phuket and were stuck in Moscow 24 hours"

Минусы: "The baggage was LOST!!!!"

Плюсы: "Punctual"
Минусы: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Плюсы: "More leg room"
Минусы: "Space"

Плюсы: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Минусы: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Плюсы: "n/a"
Минусы: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Минусы: "Really hard to get boarding passes online"

Плюсы: "Had decent room space seats comfortable"
Минусы: "My luggage could have arrived for a start"

Минусы: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Плюсы: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Минусы: "There was no entertainment and the food could be better"

Плюсы: "Crew was wonderful and welcoming!"

Минусы: "Питание, задержка вылета на 1 час"

Минусы: "Check in process running smoothly and better announcement of gate change"

Минусы: "Great experience"

Минусы: "It was a great flight can’t think of anything"

Минусы: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Минусы: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Минусы: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Плюсы: "Staff and services all very good definitely"
Минусы: "Everything was brilliant"

Плюсы: "DIY snack area"
Минусы: "Food and seating"

Плюсы: "The crew were polite and friendly"
Минусы: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Плюсы: "The staff..the attentions..food."

Плюсы: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Плюсы: "Didn’t like the sandwich offered"

Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"

Плюсы: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Минусы: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Плюсы: "Good quality flight"
Минусы: "But delayed and lost baggage"

Плюсы: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Плюсы: "No extra charge for simple refreshments."

Плюсы: "Quick and efficient not lying more to say or critique."
Минусы: "Coffee and a bread roll as a snack??"

Плюсы: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Плюсы: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Минусы: "Slight issue with headphone connection, was not the only passenger."

Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"

Минусы: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Минусы: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Плюсы: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Минусы: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Плюсы: "Ничего!"
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."

Плюсы: "Everything was very prefect and would love to fly again."
Минусы: "NA"

Плюсы: "Hospitality of the flight attendants"
Минусы: "Toilets could hv been cleaned more often"

Плюсы: "Boarding & crew (inc ground staff & check-in) all good."
Минусы: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Минусы: "Some toilet facilities out of order and some slow service"

Плюсы: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Минусы: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Плюсы: "Efficient on and off Staff polite and helpful"

Минусы: "The air France flight was overbooked and we had been in standby until the last minute"

Плюсы: "Crew was great."
Минусы: "Food could be a bit better. White bread is unhealthy."

Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."

Плюсы: "было спокойно и я спала."
Минусы: "не понравилось поведение стюардесс, им было все равно хорошо тебе или нет, какие -то плохо организованные, забывали посуду убрать и все стояло перед пассажирами, ходили с такими "кислыми" выражениями лица, что на них неприятно было смотреть. Не понравилось."

Плюсы: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Минусы: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Плюсы: "Amazing service, seat and FOOD"
Минусы: "Nothing"

Плюсы: "Good seat near the front."
Минусы: "Delayed arrival by 30 minutes."

Минусы: "Never again with Czech Airlines"

Минусы: "Those ATR72 aircrafts are totally inconvenient"

Плюсы: "Quick flight."
Минусы: "No priority boarding for families, at least from Prague-AMS."

Плюсы: "Quick boarding, nice crew."
Минусы: "No fun for kids. It could be better."

Минусы: "Huge delays and no information- not possible to speak to Czech Airlines at all- really appalling service"

Плюсы: "Plane and crew"
Минусы: "The very late departure. The fact they took two hrs plus before they told us the luggage never made it. Should have been truthful from the beginning."

Плюсы: "Good connection to Prague. Flight on time, boarding & check-in efficient."
Минусы: "Airline Charged us 35 Euro each to check small bag that we could carry on in US. Can only carry on 1 item. Can’t carry on a small backpack with small luggage. That counts as 2. Best to buy tickets that includes 1 checked bag. All drinks & food must be purchased. Nothing is complimentary."

Плюсы: "Seat comfort and leg room. Cleanliness great"

Минусы: "Very small aircraft"

Плюсы: "Was absolutely on time"
Минусы: "All staff and crew very rude and unhelpful . Worst I have come across in my over 100 international travels"

Плюсы: "Speed. Great staff and very friendly."
Минусы: "Food choice limited bit to be fair it was a short trip :-)"

Минусы: "Same flight when booked directly had a different baggage allowance, and the fare difference did not make u for the additional baggage...."

Плюсы: "Left on time, all went well"

Плюсы: "The flight was fine"
Минусы: "It was an hour late"

Плюсы: "I booked a flight from paris to prague. When i tried to check in there was a misunderstanding over my luggage and the check in fee. When I tried to get an explanation as of why I had to pay a fee instead of explaining and trying to be helpful the staff simply said I can take my luggage back and go. Nothing about trying to solve the problem. Never had I experienced such rudeness!!! I will never fly czech airlines again and will not recommend to anyone else"
Минусы: "As above"

Плюсы: "Short flight from Prague to Paris"
Минусы: "Flight was delayed"

Плюсы: "fast boarding, took off on time, landed on time."
Минусы: "N/A"

Плюсы: "Not recommend anybody to use this company"
Минусы: "Nothing"

Минусы: "The personell at the boarding was unfriendly, not competent."

Минусы: "The staff were very slow and rude when I checked in on Friday July 21. I had to pay to check a bag and the credit card machine was not working at the counter. So myself and others had to goto another and this person was very rude and unpleasant. Her machine also was not working and was told to go downstairs to the ATM snd get cash. Which I didn't need and would be charged a fee. Finally my card worked (others were less fortunate). Still the person took forever and was making copies of card numbers on carbon paper I believe to show payment proof. I was uncomfortable with this from a card security perspective and asked her about this. She said it was none of my business and why do I care. I fly many places and this is the worst service I have ever received by an airline. I am also a very friendly person and understand when things can be challenging but this staff of 3 was aweful."

Плюсы: "Fast boarding"
Минусы: "Expensive fees for 1 big bag"

Плюсы: "Smooth and easy flight. Good last minute pricing"

Минусы: "It was not mentioned in the tickets that it's without baggage."

Плюсы: "This is a quick, simple yrhing was fine, nothing amazing, nothing terrible"
Минусы: "Slight delay - a little annoying that no sense of how long it would be (it ended up being just under half an hour)"

Плюсы: "Once on board crew was attentive"
Минусы: "Delay after delay. Long wait periods even when on board. Crew challenged even at gate to check in. No clear direction to lines at desk to check in. People getting confused signals."

Плюсы: "Nothing!"
Минусы: "The flight was delayed by 2 hours in total with 20-25 minutes delays each time the flight time came nearer without information of the reason. Even in flight we were made to sit without AC for 20 min before take off. No apology or explanation was given which was disappointing."

Минусы: "We were charged for luggage but as a Skyteam member we should not have been charged based on our Delta status."

Минусы: "Flight was delayed - but no info whatsoever (even if there were agents at the gate) sitting in the plane again waiting - no info. really horrible customer service"

Плюсы: "Very comfortable flight."
Минусы: "Neither credit card worked with their technology, but a kind follow passenger bailed me out."

Плюсы: "Everything worked smootly, people is very kind."
Минусы: "Not even a glass of water."

Плюсы: "on time"

Минусы: "Bagage extra chrge. Plain water cot 2 euros"

Минусы: "I bout the ticket for my daughter that I didn't see over 3 months, so we can spend 2 full days to gather in Prague. There where a technician problem in the airplane so they canceled the flight and she just arrived now 17:06 to Prague Airport instead 08:45 wish meen it destroyed all our plans and we are waiting her instead to be all ready to gather joining our passover vacation."

Плюсы: "The flight was serviced by Smart Wings .It was uncomfortable and offered nothing."

Плюсы: "Full service airline by Tarom - so no extra fees for quick check-in, no extra fees for carry-on or checked-in luggage, and usually no charge for flight food. Staff is friendly, check-in is quick and things are convenient. Easy to book a flight"
Минусы: "I didn't get my luggage because the flight was full and too heavy. So during my short stay I didnt have my luggage :("

Плюсы: "I got to sit by the most beautiful person on the plane."

Минусы: "I was charged an extra 35 euros for each peace of luggage inspite when I was booking I checked the Czech airlines police for luggage and it said one piece for traveler I paid an extra 105eu for my three tickets"

Плюсы: "Czech Airlines indeed was really helpful when solving our problem as we book our flight through VAYAMA site leaving on Friday and returning Sunday, then our flight got changed from Friday to Saturday which was not what we book on the first time, so we call VAYAMA support and they were not helpful at all, so we gave it a try calling Czech Airlines and they were super helpful and were able to put us in another flight coming back Sunday. Also booking through VAYAMA a normal fare got us with big surprise at the airport that we did not have a bag included to be document. We could not find any information regarding this on the booking confirmation or on their site and we did pay a fare that according to Czech Airlines lines includes a documented bag. It was not a low cost flight. my recommendation is book through another agency or directly on the airline site to avoid this type of problems."
Минусы: "VAYAMA support and the big change on the flight."

Минусы: "Luggage penalty too expensive."

Плюсы: "On time departure &arrival."
Минусы: "cabin service perfunctory--pass my seat and never offered anything."

Плюсы: "Nothing"
Минусы: "First flight left with hour and a half delay. We couldn't check in to our second flight (how come?!) so we were terrified to miss our connection. Dealing with the Czech service person was like talking to an unmerciful wall getting back no answers. Eventually the delay didn't affect us as the second flight took off with three hour of a delay (they really outdid themselves). During our staying in a sweatshop in a terminal with hundreds of other disappointed travelers we were not provided reliable information, water, or food. By the way, the on the way to France, our luggage got lost... These flights almost ruined our trip. Very disappointing experience."

Плюсы: "Nothing"
Минусы: "They were not so friendly There was not any option tof pay online for me and the cland crew was not friendly at all"

Плюсы: "Ground crew in Barcelona was terrible. Sat at the boarding pass gate until 10 minutes pass scheduled take off time. No airline personnel ever showed up at the gate. Found out about gate change and one hour delayed flight from the schedule board. Went to new gate and complained to hound personnel about no one at assigned gate. They really did not seem to care and said listen to pa announcements. Ten minutes later we heard the first pa anouncement."

Плюсы: "Flight was on time"
Минусы: "I tried to check in and was standing there and both agents just sat and talked to one another and ignored me. I had to walk up to the counter and ask if I could check in as I was 2 hours early. They said to check back in a few minutes , not sure why they couldn;t just check me in ? I guess they didn't feel like working. Second, when I did check in, they charged me $40 extra euro for not checking my bag in online which I explained I was never prompted to check in a bag online. They still charged me so I plan to dispute it. Than third, no drinks on the entire flight, not even water ,really ???? That is unheard of. Fourth, the flight attendant wakes me up to tell me I need to put my window blind up for landing. Again, I have never heard of a requirement that all blinds be up in order to land ? I was exhausted after flying for over 24 hours from CA to Prague and it was really annoying to be woken up for that. Lastly, it took my bag like 45 minutes to come off the belt. Again, it has never taken that long on any other airline, it stressed me out cause I was beginning to think my bag got lost. It finally showed after almost everyone on the flight had already gotten their bags. Never using Czech Airlines again."

Минусы: "Boarding process was completely out of control. No structure what so ever. Boarding gate was changed and no announcement was made. The boarding gate staff were completely uninterested in helping or answering any questions."

Плюсы: "Went from point a to b"
Минусы: "Delayed 15 minutes. No complimentary refreshments. They pushed the cart down selling stuff anyways, would have been nice to have some water."

Плюсы: "Efficient. Cheap."
Минусы: "No drink service. Definitely no frills."

Плюсы: "It got me there"
Минусы: "Have to buy food and charged for bags."

Плюсы: "We took off on time. Staff pleasant"

Минусы: "They did not even offer water"

Плюсы: "The woman who checked me in was slow and rude"
Минусы: "Find new ticketing agents. Also there were screaming kids everywhere. Running up and down the aisles. It would have been nice if the airline employees could have gotten their parents to control their children"

Минусы: "Required to check a bag for $80, flight was delayed, almost missed connection, bags did not make the connection and flew the next day, spent at least the first day of trips waiting for bags to arrive, still haven't. Spent a lot of waiting on busses to get to the terminals with very rude personnel."

Плюсы: "Value for money"

Плюсы: "Nothing"
Минусы: "Uncomfortable seats, no room for bags overhead and shocking disembarkation."

Плюсы: "Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew."

Плюсы: "loved the atitude of the crew, the plan is relatively new but 4not enough place even to move"

Плюсы: "The food"
Минусы: "Lost my bag"

Плюсы: "It was short flight so not much to share, crew was ok"
Минусы: "It was delayed over an hour"

Минусы: "1 hour delay ☹️"

Плюсы: "Nothing"
Минусы: "hidden baggage fees suck!!! Was not stated on purchase!!!"

Минусы: "30 min late no a/c"

Минусы: "no legs room delay at bording delay to get to Praha"

Минусы: "Flight was late ~ 1h"

Минусы: "Delaying 3 hours"

Минусы: "Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking"

Плюсы: "Short queue, free inflight meal, new planes"

Плюсы: "Nice staff, smooth flight"
Минусы: "Everything took ages, no one spoke to us, like time to board the plane, or we are landing...."

Плюсы: "Daily flight"
Минусы: "No service at all, feels like low cost"

Плюсы: "The crew were nice and helpful. The plain was new."
Минусы: "I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs.."

Плюсы: "That we finally arrived"
Минусы: "The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane)."

Минусы: "The flight is operated by a budget airline. False advert"

Минусы: "Leg room is very small, unusual for 737. Highly not comfortable"

Плюсы: "Short flight and nice crew, boarding was organized and easy"
Минусы: "Late departure, old plane, tight seats, no online check in"

Минусы: "Long delay. No personal at the gate at boarding time. Checking in was a nightmare. Very slow and no crowd control. Long wait in the aircraft before lifting off. Basically not a good choice if you need to connect to another flight. Allow 4-5 hours to be on the safe side."

Минусы: "My flight was delayed by several hours due to disruption at Gatwick which is by no means airlines fault. But what's unforgivable in modern age in the inability to check in online or at the airport's terminals without visiting the check in desk. This meant that even though I had no luggage to checkin, still had to wait in 1.5 hour queue to then go to the only desk available for my 20 secs checking and issue of the boarding pass. What a waste of time! (flew from Gatwick as apparently online checkin is available when flying from some other airports)"

Плюсы: "Flight was running lates and it was very warm. It was very difficult to hear the announcements."
Минусы: "Everyone was very polite and friendly."

Плюсы: "Nothing. Probably the last time I will fly with them."
Минусы: "Huge delays. We had connections but they forced us to do check-in for every leg separately. Long queues. In both flights unexplained delays. We sat in the plain for two hours and they did not explained why."

Минусы: "late"

Плюсы: "The crew was very pleasant"
Минусы: "The seats were uncomfortable, and air conditioning was turned off when we boarded so we were very congested inside and couldn't breathe."

Плюсы: "Didn't have to pay to check a bag."
Минусы: "Seats were cramped."

Плюсы: "Crew was polite and kind."
Минусы: "Delay of flight by 1hr. No entertainment. No free food and food purchased also not good."

Плюсы: "Rear passengers boarded first, which is sensible, however this wasn't repeated on the return flight."
Минусы: "Called to gate even though the aircraft wasn't even there! Could have had extra half hour airside."

Плюсы: "Staff was friendly on all flights. Pilot handled a windy take-off and landing to London very well."
Минусы: "I am 1'92."

Плюсы: "Nothing."
Минусы: "We had issues after take off which scared the whole plane and had us looking at one another in worry. Then had engine issues again when descending that were absolutely terrifying the whole plane was yelling and crying, very trematic. I have flown 100's of times and have never in my life experienced something like this. The landing itself was also horrible as we just basically smacked the ground. If you can fly a different airline do so! I think quite possibly these aircrafts are over due to be retired and the company does not maintain the safety of them."

Плюсы: "Nothing"
Минусы: "They checked us into the wrong gate. We then had to walk upast and down stairs and across the tarmac to get on the plane. My husband have low blood pressure problems and problems with stairs. There was no consideration."

Плюсы: "Price point was good, staff was friendly and helpful. Overall the people working here are excellent, but they're clearly fighting an uphill battle against the company's systems/tech"
Минусы: "*The online check in didn't work, so I wasn't sure if I actually had a flight until I got to the airport. *Upon arriving at the airport, the flight number had changed, which added to confusion. *Upon boarding aircraft, I realized I was assigned row 32... in a 25 row plane. I guess I was the first to realize this, as when I pointed it out to a flight attendant, she conferred briefly with a coworker and then they declared it was open seating. *The beverage service took so long that they never got to my row."

Минусы: "totally fine for a week end trip when you don't need much luggage. I wouldn't fly if luggage is an issue or on a flight longer than 2 hours as it's a discount airline and space is limited onboard."

Плюсы: "Nothing"
Минусы: "Delay, lost my connection, they lost my luggage"

Плюсы: "Seats were very comfortable. The staff...very efficient. I was concerned that I could not check in online because I had not purchased directly through them but my fears were unfounded. 2hours before and they started checking people in"
Минусы: "The one star responses should have been "not applicable" since we did not purchase anything to eat and have no comment. There was no entertainment, so we can't comment on that either."

Плюсы: "Because of a delay in the first flight, we thought that we will miss our connection, but a Smart Wings agent was waiting for us, took us to a quick exit from the plane, gave us the boarding cards, and drove us to get on time to the next plane. We were stunned! we never got such good treatment"

Плюсы: "All went smoothly as usually. Flight was on time. There were beautiful Czech stewardesses on board."

Плюсы: "Plane arrived on time."
Минусы: "Backup at security almost made us miss our flight. Too hectic."

Минусы: "Space"

Плюсы: "Nothing"
Минусы: "No online Checkin. Seats all spread out. Very few staff for check-in and it took for ever."

Минусы: "One of the worst trip I was struggling between the samrtwings and flight network.com trying to book the seats but no one was able to help me .espically flight network.com they gave a lot of wrong information. It was nightmare!!!!"

Минусы: "Two hrs delay made us almost miss our connection. Had to run all the way through Prague airport, very very stressful experience"

Минусы: "The Flight late 3 shouts. There is no food. The sits were so close."

Минусы: "Flight was delayed. There was no communication of the fact it was delayed or for how long. Once boarding was completed, 1 hour late, we sat in the plane for a further 30 minutes without any communication of the cause of the delay or when we were going to leave. In fact, when the flight actually pulled back from the gate, several people were standing, or in the rest room, having given up on the flight actually departing. Once on the plane, the cabin service was so slow that they were only to serve the first 20 rows before they had to pack up because the plane was about to land. An airline to avoid ..."

Минусы: "Spent your and a half in line for check in. Put us in the last sit, was verry verry crowded. No food or drinks. No entertainment."

Минусы: "The air craft was extemlly uncomfortable (in my way to Praha). In both ways we recieved nothing, even not a glass of water. Aircraft takeoff was in both sides with a delay."