Найдите дешевые авиабилеты Москва Шереметьево – Прага

Минусы: "Friendlier crews"

Плюсы: "Crew were excellent"
Минусы: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Плюсы: "Crew good and seat OK but not exceptional for business class"
Минусы: "Food was average - main course could have been better. Range of movies ok but not great"

Плюсы: "The crew tried to be helpful but were equally frustrated with the ground crew."
Минусы: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Плюсы: "Usual faultless KLM experience"
Минусы: "Nothing."

Плюсы: "Reclinable seats."
Минусы: "The food!! The lights could be dimmed as it was a night flight."

Минусы: "Too hot inside the aircraft"

Минусы: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Плюсы: "Pleasant flight"
Минусы: "We were delayed & missed our connection"

Плюсы: "The entertainment was amazing"
Минусы: "The seats were a bit hard"

Плюсы: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Минусы: "Less legroom, storage space, bad food, few movie options."

Плюсы: "Nothing to mention"
Минусы: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Плюсы: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Минусы: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Плюсы: "Good selection of movies."
Минусы: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Плюсы: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Минусы: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Минусы: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Плюсы: "The boarding was easy and you didn't have to wait inline for that long"
Минусы: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Минусы: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Плюсы: "Friendly in-flight personell"
Минусы: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Плюсы: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Минусы: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Плюсы: "Norhing"
Минусы: "They have mabaged to lost my luggage"

Плюсы: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Минусы: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Плюсы: "Arrived Early!"
Минусы: "Left Late :-)"

Плюсы: "Friendly attendants. Decent food, and frequent snacks and beverages."
Минусы: "No charging ports for electronic devices."

Плюсы: "I got some rest"
Минусы: "unable to charge my phone or watch movies"

Плюсы: "Service, technology"
Минусы: "Could not print by boarding card and was not allowed to board in Amsterdam"

Минусы: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Плюсы: "Good information and helpfil boarding."
Минусы: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Плюсы: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Минусы: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Плюсы: "Pleasant flight"

Плюсы: "Decent seat size. Sorta slept the whole flight."

Плюсы: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Плюсы: "Flight crew; legroom even in cheap seats."
Минусы: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Минусы: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Плюсы: "Comfortable seats. Warm plane with happy staff."
Минусы: "Maybe a second sandwich option for food, not everyone likes cheese."

Минусы: "Задержали вылет почти на час."

Плюсы: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."

Плюсы: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Минусы: "Flight was delayed due to weather in Amsterdam area"

Минусы: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Плюсы: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Минусы: "Nothing!"

Плюсы: "The included snacks and the seats."
Минусы: "Nothing."

Минусы: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Плюсы: "The crew were pleasant"

Минусы: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Плюсы: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Плюсы: "Catering is ok"
Минусы: "Seats comfort really old school"

Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"

Плюсы: "Хороший экипаж: слаженная работа и предупредительная забота. Мягкая незаметная посадка."
Минусы: "Не менее 1 часа просидели в самолёте из-за очереди на ВПП (проблема аэропорта), но экипаж предупредил сразу + работал кондиционер, так что было не критично + в полёте частично наверстали время задержки. Спасибо экипажу!"

Плюсы: "Вкусный сандвич из круассана"
Минусы: "Не работала розетка USB весь полет, не смог зарядить телефон"

Минусы: "Соседи сзади"

Плюсы: "Классный экипаж, профессионалы. Неплохое питание. Стюардессы умницы! Отличное владение языками."
Минусы: "Тесное размещение, нет развлечений и дисплеев на борту. Произошла задержка рейса, а по прилёту обьявили о прибытии совершенно в другой терминал (1 вместо 2), из-за чего лично у меня возникли некоторые проблемы!"

Плюсы: "Delayed four hours. Had to change planes and still wait more than an hour to take off."
Минусы: "Delayed four hours. Had to change planes and still wait more than an hour to take off."

Минусы: "AC didn't work - it was like in a sauna"

Плюсы: "К экипажу претензий нет - делали все что смогли. Пытались нагнать отставание, обслуживание было на обычном для компании уровне, без сбоев."
Минусы: "Самолет опоздал на 40 минут, при этом его поставили на стоянку так далеко, что в итоге в аэропорту мы оказались на 2 часа позже чем должны были. Соответственно и багажа ждать пришлось дольше обычного. Конечно - форс-мажор с поздним прилетом самолета в Мюнхен, но зачем было его еще и усугублять ?"

Плюсы: "Хороший перелёт. Стюардессы предупредительные и внимательные."

Минусы: "багаж получил на следующий день"

Плюсы: "Комфортные сидения"
Минусы: "Очень долго ехали на автобусе от гейта до самолета - около 25 минут. Притом было ощущение, что сначала ездили кругами. Проверка посадочных талонов при входе в самолет. Все остальные авиакомпании последний раз проверяют билет при входе в гейт, поэтому после прохода уже прячешь билет подальше. А тут потребовали предъявить. Пришлось долго искать в сумке, пока все остальные пассажиры ждали своей очереди на улице."

Минусы: "При посадке на борт ранее выбранный 7-й ряд был заменен на 14-й без пояснений и извинений. Рейс задерживался на 2 часа, Kayak показывал, что рейс по расписанию и время приземления, хотя даже посадку еще на борт еще не открыли."

Минусы: "Огромная очередь на сдачу багажа, несмотря на предварительную регистрацию. Работали только по 2 стойки из 40 на каждую очередь . Очередь выстроилась в три изгиба. Заняло минут на 40. Приезжайте заранее с этим аэрофлотом! Ну про мерзкий холодный сандвич молчу."

Плюсы: "Стюардессы отличные"
Минусы: "Неудобные кресла"

Минусы: "Задержка рейса, при том, что другие рейсы вылетели в Иркутск без задержек. Как результат опоздал на свой следующий рейс"

Плюсы: "Понравилось всё!"

Минусы: "Didn’t fly was Off loaded"

Минусы: "При прилету в Новосибирск выяснилось, что багаж из Москвы не прилетел. Ждём"

Минусы: "I was forced to check my carry-on, which is a standard size carry-on. The agent was anything but friendly and said she was not able to send my carry-on directly to Bilbao (she gave me no reason) and that I would have to re-check my bags, go through customs and security in Prague. She knew I had 1.5 hrs between flights, and the risk of losing my flight was pretty high. He agent could only said “sorry” and she would not offer me a solution. The agent next to her could care less about my situation. I asked her who should I contact if lose my flight (i.e. Aeroflot, Czech Airlines, etc) she kept saying “I don’t know, I’m sorry). I asked for my carry-on, but she would not return it. I called Aeroflot customer service, but they were not helpful and a bit rude. To make things worst, the agent placed me in the very last seat in the airplane, so I had to wait a good 20min to de board- time that I didn’t have. I paid so much for his flight and this was not the service that I expected. The only reason I made it to my second flight (Prague-Bilbao) was because the flight was delayed."

Плюсы: "Nada, esta ha sido mi peor experiencia con una aerolinea."
Минусы: "Yo venía con ellos de Nizhny a Moscú para luego agarrar el avión hacia Vienna. Llegamos con 2 horas y 45 minutos de tiempo antes de que saliera el siguiente vuelo. Bajando del avión nos atrasaron 40 minutos. En el counter mas de una hora y en migración otro poco de tiempo. Nos saltamos la línea al ver que no nos iba a dar tiempo y así fue. Llegamos 18 minutos antes y no nos dejaron entrar. Lo peor es que Aeroflot no nos ayudó y nos dijo que nosotros fuimos los que llegamos tarde. Lo mismo le sucedió como a 10 personas del mismo vuelo y cuando estabamos poniendo las quejas vimos por lo menos otros 10 de otros vuelos con la misma situación."

Плюсы: "Экипаж отличный."

Плюсы: "Вылет вовремя, прилёт раньше на 30 минут."
Минусы: "Очень узкие ряды, ноги некуда девать! К завтраку не было хлеба Не распространяли миграционные карты"

Плюсы: "Вежливость, улыбчивость экипажа."
Минусы: "Очень маленькое расстояние между креслами, в то время как в рейсах в Европу расстояние нормальное."

Минусы: "Багаж не прилетел..........!...................."

Плюсы: "Обслуживание"
Минусы: "Не было ничего, что не понравилось"

Плюсы: "Без эксцессов: - с размерами ручной клади - никто не лютовал - на посадке задержек не было"

Плюсы: "Новый самолет, багаж включен"
Минусы: "Еда"

Минусы: "Долгое ожидание багажа."

Плюсы: "Everything was ok"

Минусы: "Забрали ручную кладь в багаж. Подход к ужесточению контроля за ручной кладью формально правильный, но Аэрофлот потеряет своих лояльных клиентов. Размер рамки не совпадает с размерами, утверждёнными мировыми практикам и соответственно выпускаемых мировыми брендами Samsonite, Tummi ручной клади. Подход "коверный" , в том числе и для бизнес класса, для Skype priority!!"

Минусы: "В Москве в Шереметьево работник Аэрофлота или аэропорта объявила, что в феврале изменились параметры провоза багажа в компании Аэрофлот и не пропускала пассажиров на рейсы Аэрофлота со словами, что вас не пропустят в самолёт. На сайте Аэрофлота никаких изменений нет, люди оставляли свои чемоданы, в том числе и я, хотя с габаритами все по стандарту -50-35-20"

Плюсы: "Приветливый экипаж, мягкий взлет и посадка. Сидел в самом конце самолета, где по два ряда кресел. Показалось очень удобно - было куда вытянуть ноги, выспался нормально."
Минусы: "Посадка в Шереметьево проходила отвратительно - зал тесный, низкий потолок. Очередь пассажиров блокировала вход в туалет. Все очень неорганизованно - для большого количества людей необходимо выстраивать коридор из лент. Потом долго ехали на автобусе до самолета - на большие самолеты уж можно было через трубу посадку организовывать"

Плюсы: "Новый самолет. Неприятных запахов нет. Взлет и посадка, нормально."
Минусы: "Стюардессы, видимо забыли что они бортпроводники, а не модели на подиуме. Парой, необоснованно хамят, а иногда просто игнорируют людей. Это очень мерзко. Онлайн регистрации в Салехарде нет..."

Минусы: "They lost one of my bags at the Moscow connection."

Плюсы: "all"
Минусы: "nothing"

Плюсы: "Приветливый экипаж, большая библиотека фильмов"
Минусы: "Посадка в большой самолет с одного выхода - это столпотворение невероятное. Кресла в салоне стоят очень плотно - колени упирались весь полет в сидение впереди."

Минусы: "my luggage was lost"

Плюсы: "Еда. Посадка."
Минусы: "Не дали затычек, повязки для глаз. Было очень шумно. Но спать хотелось так, что было все равно."

Минусы: "My bag lost again"

Минусы: "It was not on time."

Плюсы: "expedite boarding"
Минусы: "uncomfortably hot in the cabin"

Минусы: "N/A"

Плюсы: "great professionalism and comfort"

Плюсы: "nothing"
Минусы: "they lost my bad trying to find someone that speeks English was a tourcher also the servis was bad"

Минусы: "Nothing"

Плюсы: "Everything."

Плюсы: "The best airline company, thank you very much!!!"

Минусы: "They lost/left my luggage in Moscow."

Плюсы: "Nothing"
Минусы: "Everything"

Плюсы: "Only takeoff and landing"
Минусы: "Everything I didn't like except takeoff and landing"

Минусы: "Отменили мой удобный стыковочный рейс без объяснения причин. Без отдельного звонка из другой страны на российский номер оператору не предложили заменить билет на другой рейс. Пришлось самостоятельно лоббировать решение этого вопроса. Пришлось из-за замены рейса просидеть лишние часы в Шереметьево с двумя малолетними детьми. Со стороны Аэрофлота не было никаких компенсаций за неудобства, что они делать не обязаны, но чести им не делает, раз они отменяют рейсы, за удобные стыковки на которые я заплатил больше, рассчитывая на комфортное путешествие."

Плюсы: "Take off and landing"
Минусы: "Layover time"

Плюсы: "Seats ok. Crew is super. Drinks offered"
Минусы: "Nothing, AF rocks"

Плюсы: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Минусы: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Плюсы: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Минусы: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Минусы: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Плюсы: "Spacious business class seats, excellent meals"
Минусы: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Плюсы: "The bread was fresh and food better than other times"
Минусы: "Crew is always aggressive and unfriendly"

Плюсы: "Entertainment system"
Минусы: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Плюсы: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Минусы: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Плюсы: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Плюсы: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Минусы: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Плюсы: "Friendly crew"

Минусы: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Плюсы: "Entire trip was easy and comfortable."

Плюсы: "Tight seat, was moved out of exit row because of my age"
Минусы: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Минусы: "Питание, задержка вылета на 1 час"

Плюсы: "Flight was in time"

Плюсы: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Минусы: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Плюсы: "The crew"
Минусы: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"

Плюсы: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Минусы: "The seat padding is rather thin."

Плюсы: "Service and crew are great"
Минусы: "Seats"

Минусы: "Not much legroom."

Минусы: "Engine noise in the cabin is loud."

Плюсы: "It was a nice plane and boarding was well organized."
Минусы: "I was assigned a middle seat, if not for that I would have given a higher rating."

Минусы: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Плюсы: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Минусы: "Nothing."

Минусы: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Плюсы: "Nothing"
Минусы: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Плюсы: "The crew were nice."
Минусы: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"

Плюсы: "It was ok fligh"
Минусы: "Food was not so good"

Плюсы: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Минусы: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Плюсы: "Flight attendant was very nice."
Минусы: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Плюсы: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Минусы: "See above and the food was disgusting"

Плюсы: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Плюсы: "Ничего!"
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."

Плюсы: "Nice crew, free snacks"
Минусы: "For taller people flying economy sucks . The seats are always to small"

Плюсы: "This is what happens when you get roped in by a low price."
Минусы: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Плюсы: "The food, the service and everything else is fine, quite good."
Минусы: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Плюсы: "Good service at gate and on board"

Плюсы: "Friendly staff"
Минусы: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Плюсы: "It was on time and the crew was good"
Минусы: "The food wasnt upto the mark"

Плюсы: "Crew very professional and nice food Boarding process well organized"
Минусы: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Плюсы: "The crew was very nice and helpful."
Минусы: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Плюсы: "Pretty decent"
Минусы: "Not much"

Плюсы: "Good on a short flight"
Минусы: "Paying for carry on due to weight limit. First time this ever happened!"

Плюсы: "the Airline"
Минусы: "The Airport, Security, Boarder control."

Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."

Плюсы: "было спокойно и я спала."
Минусы: "не понравилось поведение стюардесс, им было все равно хорошо тебе или нет, какие -то плохо организованные, забывали посуду убрать и все стояло перед пассажирами, ходили с такими "кислыми" выражениями лица, что на них неприятно было смотреть. Не понравилось."

Плюсы: "Efficient and comfortable"
Минусы: "The quality and choice of food to for more healthy options"

Минусы: "The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line). The food could be better than just a McDonald's type apple pie."

Плюсы: "An average for a short haul flight."
Минусы: "Boarding process was not very clear. They took us to a far remote position."

Плюсы: "We had an excellent flight! The crew of flight attendants were great! The food was delicious! The flight arrived to Budapest 30 minutes early! What more could anyone ask for? Perfect! Thank you LOT Polish Airlines!"

Минусы: "Рейс задержали на час, посадили в автобус, а потом отправили обратно в здание вокзала - лифта там нет, так что пришлось носить чемодан вверх-вниз. Покупала билет Аэрофлота, оказалось, что этот сегмент выполняет ЛОТ: по сравнению с Аэрофлотом статистика задержек рейсов неудовлетворительная, и на борту не кормят."

Плюсы: "The crew was great, nice and helpful."
Минусы: "The boarding process did not go smoothly."

Плюсы: "2 hour delay, which had a quick transfer. My bag did not arrived with me. I submitted a luggage claim, they were supposed to call me up the following day which they didn't. I took it upon myself to go to the airport to collect my luggage. It took half day to take care of the luggage situation."

Минусы: "Tight seat places. No food unless paid for."

Плюсы: "Crew provided great service."

Минусы: "Boarding could've been faster."

Минусы: "They keep the cabin too hot! I was uncomfortably warm for the entire 9hr flight. And there were no personal airvents to mitigate this problem."

Минусы: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."

Минусы: "Limited leg room and cramped quarters when person in front of you leans back."

Плюсы: "DELAYED as always!!!"

Плюсы: "A smooth short-haul leg, no frills but nothing annoying either."
Минусы: "A bit tattered aircraft, had to be bussed at both airports."

Плюсы: "The Dreamliner is new and shiny, and the bulkhead seat I happened to get had a lot of leg room."
Минусы: "The in-flight entertainment monitor was not working half the time, apparently because of some faulty wiring in the joint that connects the monitor to the seat. And guess what, when it does not work, the reading light and passenger assistance do not work either. Morale: only get bulkhead seats if you plan to sleep through most of the flight."

Плюсы: "Comfortable seats"
Минусы: "No TV monitors. 1-hour delay both trips."

Минусы: "Рейс задержали на 5 часов"

Плюсы: "Normal in-flight service but nothing special."
Минусы: "Small plane."

Минусы: "Super"

Минусы: "Мало предлагают пить воды ( в перелетах она очень важна)"

Плюсы: "The boarding process was efficient and the flight crew was very courteous."
Минусы: "Not much room in Business Class."

Плюсы: "Service and overall experience"
Минусы: "Media system was not working correctly"

Плюсы: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."

Плюсы: "טיסה מהירה"
Минусы: "יצא באיחור של 50 דקות"

Плюсы: "My flight was pretty comfortable. I had heard so many negative things about LOT Airlines, but I loved the cabin crew who were extremely courteous, and the food served was pretty good (dinner and breakfast since it was an overnight flight). The entertainment was pretty good as well; they even had some Oscar nominations like Dunkirk and Shape of Water available to watch. Overall, I was very pleased with my flight experience."
Минусы: "The only thing that I was not a fan of, but which didn't bother me that much/didn't affect me that much, was that we departed from JFK in NYC *an hour late* because we boarded so late. For some people, this caused an issue with their connection in Warsaw, but for me, I luckily had a four hour layover. Still, an hour is pretty bad in terms of departure."

Плюсы: "Ничего"
Минусы: "Летели в Прагу задержали вылет на два с половиной часа, а обратно так вообще рейс отменили и сообщили об этом за 2 часа до вылета. не советую ее использовать"

Минусы: "Жутко неудобные сидения и климат контроль дающий либо некомфортный обдув холодом либо жару в етом самалёте"

Минусы: "They lost my baggage"

Минусы: "За багаж пришлось доплачивать! Хотя я оформляла вроде багаж включён. На борту не кормят."

Минусы: "За 17 кг. Которые были включены в билете пришлось доплачивать! Не кормят на борту!"

Минусы: "No space"

Минусы: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."

Плюсы: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Минусы: "frazzled getting through all the controls & gate distance in such a short connection time"

Плюсы: "The entire check in process was smoothe and welcoming"

Плюсы: "everything was great!"

Минусы: "delayed"

Плюсы: "A pillow..."
Минусы: "Hughes delays"

Плюсы: "."
Минусы: "."

Плюсы: "The crew was very attentive."
Минусы: "The wait until we could get off the plane after landing due to the fact that there weren't any gates available."

Минусы: "Lack of checked baggage just causes commotion during boarding when the airline finally realizes too many bags and offers free bag checkin... Don't get the bad habbits from us airlines..."

Плюсы: "New aircraft was nice, clean, up to date"
Минусы: "Initially the entertainment system was not working. The crew was notified that screens are not working, so they rebooted it once. After some time, my and my daughters screens were still not working. We used call button to get crews attention. However, no one was paying attention to the lights. At some point there were 8 blue lights on throughout our cabin calling for assistance. I got attention by waving my hand and asking for help. I told 3 different times re my screen. They stated that they just rebooted the system and it will be working soon. My next seat neighbors were hour into their movies. No one did come back and check if I'm Ok if problem got resolved. Then they were even ignoring us and not offering drinks at this point. I felt like I got punished for asking for help. That's when I asked for crew person in charge. She was kind and offered to move to economy plus. We did move for majority of the flight. Enjoyed entertainment. However, when there was 1.5 h left of our trip, they woke us up and asked to move back to our seats since the meal plans are upgraded in this section. I was shocked, somewhat embarrassed to move back. I felt like a person that likes to cause trouble/ complainer being punished. Since we purchased full price ticket like everyone, we should be able to enjoy it like everyone. Airline should compensate clients, if there's issue with airplane. Flight to LT was good, however going home was extremely unnecessarily stressful. I'll try my best NOT to fly LOT in the future."

Плюсы: "Modern aircraft, food, extraordinary fligjt attendants"
Минусы: "I wish that had wifi."

Плюсы: "I like that I flew on a relatively modern plane."
Минусы: "The flight was delayed for 2 hours."

Плюсы: "Вежливость экипажа, понимание сложившейся ситуации"
Минусы: "Произошла задержка вылета из-за опоздания самолета из Варшавы в Париж на 30 минут. В результате - сбой стыковок у многих пассажиров летевших из Варшавы в другие города. Мы успели. И это хорошо."

Плюсы: "Вежливость экипажа"

Плюсы: "food prices, all on time"
Минусы: "entertainment"

Плюсы: "I like everything, except toilets."
Минусы: "Toilets were too dirty. Crew must clean them continuously during the fly. But they didn't. They was unhappy about this duty. When we landed there were toilet paper on the floor even outside the toilets."

Плюсы: "very good service"

Минусы: "Crew hospitality"

Плюсы: "Smooth and simple. Great flight!"

Плюсы: "No stress at all. Friendly staff."
Минусы: "Entertainment was terrible. Only a few movies to choose from. Spent the whole flight watching the planes route."

Плюсы: "The actual takeoff and landing with this airline is usually smooth"
Минусы: "Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner."

Плюсы: "Super comfortable the seats and staff"
Минусы: "Nothing it was great."

Плюсы: "Nothing, pretty much"
Минусы: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."

Плюсы: "The crew on board was helpful, but they can hardly make up for company’s atrocious policies."
Минусы: "They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future."

Плюсы: "WeII, I didn't die."
Минусы: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."

Минусы: "Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls."

Плюсы: "Food was fantastic. Crew was attentive and polite."

Плюсы: "Crew was friendly and very attentive. Food was better than most airlines’ long haul meals."
Минусы: "Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight."

Плюсы: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Минусы: "More movies and TV shows please!"

Плюсы: "The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival."
Минусы: "The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time."

Минусы: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."

Плюсы: "Crew"
Минусы: "Seats"

Плюсы: "Crew is fantastik,Dana is the best"
Минусы: "Food"

Плюсы: "Обычно, не кормят"
Минусы: "Несколько раз проверяли паспорт и визу на входе на посадку, даже при досмотре багажа, непонятно а это для чего. Летела транзитом. Непредложили даже воды. Зачем им столько стюардесс?"

Плюсы: "Удобные сидения, нормальные ремни, обслуживание, взлёт и посадка хорошие. Вода, соки, пиво, вино все есть и бесплатно"
Минусы: "Нет"

Плюсы: "Pleasant staff, wonderful food, very pleasant flight"
Минусы: "Nothing, everything was very good"

Плюсы: "Быстро и без опозданий"
Минусы: "За 3 часовой полет дают 10 печенек (рыбки) и стакан воды. Платных седвичей не было."

Минусы: "No entertainment equipment, video or audio."

Минусы: "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."

Плюсы: "Comfortable seats"
Минусы: "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."

Плюсы: "Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation"

Минусы: "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."

Минусы: "Arms rest are pretty small"

Плюсы: "We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia."
Минусы: "Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund"

Плюсы: "Nothing"
Минусы: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."

Минусы: "Flight was late and caused loss of connection flight to Amsterdam"

Минусы: "I almost died without watter due"

Минусы: "Too hot temperature inside te aircraft. Seats uncomfortable"

Плюсы: "Departed and arrived on time despite boarding chaos."
Минусы: "What was that stuff they served us to eat?"

Плюсы: "Title says it all"
Минусы: "Title says it all"

Плюсы: "Crew was extremely nice and helpful."
Минусы: "the Air Serbia magazine was the only entertainment available."

Плюсы: "No complaints"
Минусы: "Everything was OK"

Плюсы: "Nothing. Rude staff. Horrible food and service."
Минусы: "Everything"

Минусы: "No enerertainment and no food."

Плюсы: "Food is okay, entertainment is finally available (at least for mobile phones and tablets), crew is good"
Минусы: "New sits are just uncomfortable, especially in the middle."

Минусы: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Минусы: "Very very bad landing in split and i didn't find my luggage Mina"

Плюсы: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Минусы: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."

Плюсы: "The tiny plane was smooth in the air. Crew was nice."
Минусы: "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."

Минусы: "Because of their upgrade of IT systems, flight was delayed and we missed connecting flight. Now we stuck in Belgrade for two days. This is just horrible."

Плюсы: "I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks."
Минусы: "I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane."

Плюсы: "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Минусы: "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."

Плюсы: "Very responsive and real meal for short flight!"

Плюсы: "Elena"

Плюсы: "Short flight so the lack of enterntainmet was not a problem. Clean airplane, tidy and very friendly staff. Food and drinks very fine compared to duration of the flight. Deparure on time, same with arrival."
Минусы: "As I said this flight was on time, but the previous, CDG - BEG was delayed one hour."

Плюсы: "Flight crew are nice, reasonable service during flight"
Минусы: "The flight was delayed twice and while boarding was delayed an hour. This plug transfer our luggage for the flight from Belgrade to Tel Aviv."

Плюсы: "Service"
Минусы: "Layovers"

Плюсы: "It is good idea to use plane for such short trips - it IS fast"
Минусы: "Belgrade' airport sometimes can drive anyone mad. It is not so easy to understand where is your gate, so sometimes airport staff do the mistake and you have to stay in different queues and perform security checks once and once again (as soon as they are in the gate)."