|апрель||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 4%.|
|февраль||Период самого высокого спроса и роста цен, в среднем на 8%.|
Ср. цена билетов туда-обратно
|24 896 ₽||(ср. цена за последние 2 недели)|
Хорошая цена за билет туда-обратно
|152 ₽||или меньше|
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты Москва Шереметьево — Польша, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты Москва Шереметьево — Польша в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в г. Польша вы полетите одной авиакомпанией, а обратно в г. Москва Шереметьево — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты Москва Шереметьево — Польша за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Минусы: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Плюсы: "Crew was nice and pleasant"
Минусы: "Flight very late"
Плюсы: "Great crew, comfortable seating with enough leg room."
Минусы: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Плюсы: "Reasonable space in economy class seats"
Минусы: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Минусы: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Плюсы: "the drinks"
Минусы: "seat reservation. having to pay for luggage...."
Плюсы: "Service is awesome. Food is great."
Минусы: "People with short connection are affected by the 15 to 25 minutes delay."
Плюсы: "The flight crew was so friendly and the food was really good."
Минусы: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Плюсы: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Плюсы: "Like the overall KLM experience"
Минусы: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Плюсы: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Минусы: "Not having to walk outside in Edinbur4gh to board the flight."
Плюсы: "I love the food"
Плюсы: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Плюсы: "The crew was really friendly."
Минусы: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Минусы: "wasn't able to take the flight since I missed it"
Минусы: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Плюсы: "Friendly staff"
Минусы: "Leg room"
Плюсы: "Snooth and efficiënt with a KLM service"
Минусы: "No entertainment"
Плюсы: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Минусы: "No complaints about anything."
Плюсы: "I slept pretty much the whole time"
Плюсы: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Плюсы: "The crew were hardworking, responsive, conscientious and friendly"
Минусы: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Плюсы: "Nothing really"
Минусы: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Минусы: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Плюсы: "I got some rest"
Минусы: "unable to charge my phone or watch movies"
Плюсы: "Food was just fine, movie selection very good"
Минусы: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Плюсы: "Premium economy service was good."
Минусы: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Минусы: "Задержали вылет почти на час."
Минусы: "Tiny old cramped plane."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Минусы: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Минусы: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Плюсы: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Минусы: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Минусы: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Минусы: "Terrible service in flight and customer service wise .. app functionality was below"
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Минусы: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Плюсы: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Минусы: "See above"
Плюсы: "Flight attendants tried their best given what they had to work with."
Минусы: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Плюсы: "Wide selection of entertainment, food was good."
Минусы: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Плюсы: "Boarding was very efficient."
Минусы: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Плюсы: "Very good flight, excellent service and good food."
Минусы: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
Плюсы: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Минусы: "No complaints."
Плюсы: "Enough space good wine and on time"
Плюсы: "Special treat for King's Day Friendly crew"
Минусы: "15 min late boarding 30 min delay leaving the gate Very little leg room"
Плюсы: "Crew are the best!"
Плюсы: "There is a nothing to mention that was memorable or comfortable."
Минусы: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Плюсы: "The crew was perfect"
Минусы: "No wi fi on the plane."
Плюсы: "The sear was messy they didn't clean it it was full of pieces of bread."
Минусы: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."
Минусы: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Минусы: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Минусы: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Плюсы: "Spacious business class seats, excellent meals"
Минусы: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Плюсы: "Not much, seats are super uncomfortable"
Минусы: "Better code sharing with KLM"
Минусы: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Минусы: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."
Минусы: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Плюсы: "The entertainment options were great."
Минусы: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Минусы: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."
Плюсы: "Tight seat, was moved out of exit row because of my age"
Минусы: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"
Плюсы: "The cue lines per zone are a brilliant idea!"
Минусы: "Питание, задержка вылета на 1 час"
Минусы: "Baggage check in was stressful"
Плюсы: "crew was wonderful, great food, quick boarding"
Минусы: "cant think of anything"
Минусы: "Boarding at CDG was awfully slow"
Плюсы: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"
Плюсы: "Over all everything was great, except the bags check in"
Минусы: "Old plane."
Плюсы: "Food was good, crew was very professional and courteous. Flight was smooth."
Минусы: "Coach was cramped and the video system didn’t work very well"
Плюсы: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Минусы: "Business class seats weren’t comfortable and too narrow no entertainment."
Плюсы: "Their evacution video is interesting"
Минусы: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Плюсы: "The staff was very nice and friendly"
Минусы: "One hour delay without any information on embarking and another hour in the plane before departure"
Плюсы: "I like fly attendant who served us meal"
Минусы: "I didn’t like that space between each seat is small"
Плюсы: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Минусы: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"
Плюсы: "It was ok fligh"
Минусы: "Food was not so good"
Плюсы: "La entrada"
Минусы: "El resto de cosas"
Плюсы: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
Минусы: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."
Плюсы: "Nice crew, free snacks"
Минусы: "For taller people flying economy sucks . The seats are always to small"
Плюсы: "Good cabin, but very conjugated :|"
Минусы: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Плюсы: "The food, the service and everything else is fine, quite good."
Минусы: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Плюсы: "Good service at gate and on board"
Минусы: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
Плюсы: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Минусы: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."
Плюсы: "Priority boarding"
Минусы: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Плюсы: "Good on a short flight"
Минусы: "Paying for carry on due to weight limit. First time this ever happened!"
Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."
Плюсы: "было спокойно и я спала."
Минусы: "не понравилось поведение стюардесс, им было все равно хорошо тебе или нет, какие -то плохо организованные, забывали посуду убрать и все стояло перед пассажирами, ходили с такими "кислыми" выражениями лица, что на них неприятно было смотреть. Не понравилось."
Плюсы: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Минусы: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Плюсы: "Not much"
Минусы: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."
Плюсы: "The food was good."
Минусы: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."
Плюсы: "food was good, leg room was decent for economy"
Минусы: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."
Минусы: "The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line). The food could be better than just a McDonald's type apple pie."
Минусы: "Рейс задержали на час, посадили в автобус, а потом отправили обратно в здание вокзала - лифта там нет, так что пришлось носить чемодан вверх-вниз. Покупала билет Аэрофлота, оказалось, что этот сегмент выполняет ЛОТ: по сравнению с Аэрофлотом статистика задержек рейсов неудовлетворительная, и на борту не кормят."
Минусы: "Рейс задержали на 5 часов"
Минусы: "Мало предлагают пить воды ( в перелетах она очень важна)"
Плюсы: "Keeping announcements to minimum hence allowing for silence and sleep was great. Personally, being served a meal around midnight seems unnecessary. My preference would be for a bigger breakfast."
Минусы: "Connecting flight in Warsaw was horrible. Warsaw airport is not prepared to help people that have little (1 hour) time to catch other flights. It's a nightmare."
Плюсы: "The price was ok for last minute"
Минусы: "Boarding was a mess no order by back and window seats first"
Плюсы: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Минусы: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Плюсы: "My flight was pretty comfortable. I had heard so many negative things about LOT Airlines, but I loved the cabin crew who were extremely courteous, and the food served was pretty good (dinner and breakfast since it was an overnight flight). The entertainment was pretty good as well; they even had some Oscar nominations like Dunkirk and Shape of Water available to watch. Overall, I was very pleased with my flight experience."
Минусы: "The only thing that I was not a fan of, but which didn't bother me that much/didn't affect me that much, was that we departed from JFK in NYC *an hour late* because we boarded so late. For some people, this caused an issue with their connection in Warsaw, but for me, I luckily had a four hour layover. Still, an hour is pretty bad in terms of departure."
Плюсы: "Comfortable seats. Professional pilots. Variety of movies."
Минусы: "Food is junk. Arrogant rude flight attendants. No desire to do their job."
Плюсы: "Quick and good service"
Плюсы: "Speed of fly"
Минусы: "a hard seat"
Минусы: "Летели в Прагу задержали вылет на два с половиной часа, а обратно так вообще рейс отменили и сообщили об этом за 2 часа до вылета. не советую ее использовать"
Минусы: "Жутко неудобные сидения и климат контроль дающий либо некомфортный обдув холодом либо жару в етом самалёте"
Минусы: "За багаж пришлось доплачивать! Хотя я оформляла вроде багаж включён. На борту не кормят."
Минусы: "За 17 кг. Которые были включены в билете пришлось доплачивать! Не кормят на борту!"
Плюсы: "Вежливость экипажа, понимание сложившейся ситуации"
Минусы: "Произошла задержка вылета из-за опоздания самолета из Варшавы в Париж на 30 минут. В результате - сбой стыковок у многих пассажиров летевших из Варшавы в другие города. Мы успели. И это хорошо."
Плюсы: "Вежливость экипажа"
Минусы: "1. I was never told my ticket didn't include a free checked bag. I checked twice on LOT's website and it said I was allowed one. When I got to the airport at Krakow, the less than professional staff told me that my ticket was the kind that didn't include. I said I was never given the option to get a ticket with/without a bag for free and they basically told me I was lying. I didn't feel like arguing and paid for the bag. Kayak didn't mention or made me aware of my "kind" of ticket. Either Kayak makes consumers aware of this or LOT shouldn't be posting their flights on Kayak. 2. I flew Eurolot, "A partner of LOT" and not LOT. It should also be CLEAR what it is one is flying."
Плюсы: "THANKS FOR THE PRINCE POLO!"
Минусы: "We orderd the two tickets with 1 luggage for each person. When we got to the airport they told us that the luggage is not included and we had to pay additional 91 dollar per each luggage. They just tricked us."
Плюсы: "I liked that the food was better by comparison with food served on other airlines (part of Star Alliance)."
Минусы: "I think it would be nice that staff /crew addresses the passenger in both Polish and English. Most of the time they used only Polish, did not try to ask in English at all.Of course, if I asked for something in English, they can understand and respond. Also, did you always charge for wine and beer? Otherwise, I appreciated it was not as expensive as on the airport or on other airlines."
Минусы: "Our tickets were very expensive compared to other airlines and had to buy food and drinks."
Плюсы: "The Dreamliner was a nice aircraft and the entertainment screens were in great condition."
Минусы: "Seating was tight as usual on all planes. The seat cushion was worn down and was hard. Crew were not overly friendly but weren't rude either. They won't be winning any customer service awards. They didn't offer drinks as often as United has especially on an international flight. They need to offer water more frequently."
Минусы: "The luggage constraints, they pulled my luggage when it was clearly that other passengers had bigger heavier luggage."
Минусы: "Flight late Seats uncomfortable"
Плюсы: "Was ok"
Минусы: "Lost my luggage"
Плюсы: "Price, many food options"
Минусы: "Never seen seats so close together."
Минусы: "Baggage fees"
Плюсы: "everything was so smoothly coordinated from the moment I checked in at the self-check computers through security right on to the boarding gate. LOT staff at destination domestic airport (early morning), displayed outstanding professionality assistance. Boarding was so swiftly executed - I was pleasantly, surprised. What a great experience flying LOT Polish Airlines, domestically. Keep it up, Exceptional!"
Минусы: "There actually wasn't anything in particular that stuck out as a negative during this trip, whatsoever."
Минусы: "Unpleasant crew members"
Плюсы: "Calm flight, good service, not many people"
Минусы: "It was a bit dark and the seats were uncomfortable, the Windows were dirty."
Плюсы: "very good all"
Плюсы: "Service, listening to my questions, overall!!"
Минусы: "Seats were too small."
Плюсы: "The crew members were very nice!"
Минусы: "I had a very bad experience at the beginning of my journey on 11/18/2016 at Sheremet'evo airport in Moscow. I almost had a heart attack when Anna Aleksandrovna Esina (agent at registration counter #131) informed me that my ticket has been cancelled and she does not see me on the passenger list. I was in shock when I heard that and ready to cry as I was so anxious to get back home. Then she added that it is not her job to look for my ticket and there is nothing she can do for me. She did not want to make any effort and do something to resolve the issue. With the help of another agent it was determined that I WAS on the passenger list and I finally (after some agonizing time) was given my two boarding passes. It is amazing how just one unprofessional agent can spoil your trip... Thankfully the rest of my journey went really well!"
Минусы: "the plane was 45 min late"
Минусы: "no Wi-Fi..."
Плюсы: "The comfort on premium economy was excellent, service was good. The problem was the signage and information at tha Warsaw airport. Flight information displays are infrequent and the writing is in very small letters. Compared to Zurich it is promitive. Nontheless I would consider using LOT again"
Плюсы: "The only thing I liked were the movies."
Минусы: "I didn't like the food and the comfort was really bad as well as when I told the crew I was having bad digestion problems and was sitting in the middle they didn't help me find another seat."
Плюсы: "Took off a bit late. The overhead compartment was too small for carry-on luggage. Everything else was fine!"
Плюсы: "The plains are new and modern. Seats are comfortable."
Минусы: "Boarding was just degrading . Boarding crew was unable to handle the passengers. Everyone just rushed for the plain regardless of seating order. Total chaos."
Плюсы: "Crew was very nice Food was ok"
Минусы: "Lack of leg room. It was very very small. I had more space in local plane going from Warsaw to Krakow. Don't fly dreamliner."
Плюсы: "Flight went smoothly and most important on time.Entirre crew was very kind and helpful. I really enjoy my flight. Thank you !"
Минусы: "I do not have any complaints."
Плюсы: "Absolutely lovely!! New comfortable plane.. Attendants were extremely attentive. There treatment of their business class passengers is exemplary. Honestly could not have been better!! Very impressed!!"
Минусы: "Not a single complaint."
Плюсы: "I really liked flying polish airlines. Staff all around was excellent."
Минусы: "I didn't realize I needed their headphones to watch movies."
Плюсы: "Only 35 minutes and I slept through it"
Плюсы: "Beautiful 787 Dreamliner. Online checkin is great, except, we still had to check in at the counter to get the paper ticket."
Минусы: "Seats were so tight. No room a all. Sat in an aisle seat. Got bumped every time someone walked through the aisle. Friend of mine sat three rows behind me and had the same complaint. Flight attendants were very friendly when they walked the carts down the aisle; however, if you wanted something when they weren't offering, they were a little cold."
Плюсы: "This was the second time when I fly with Polish Airlines and never again , I was on a nine hour flight from Chicago to Warsaw and they have not enough food for me so I am I've been eating the whole flight as I said before this is already second time same experience so that will see everything."
Плюсы: "Everything except the delay"
Минусы: "No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes"
Плюсы: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Минусы: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."
Минусы: "Flight attendant didn’t smile @ all, it was like we are on her way."
Минусы: "Nothing in time"
Минусы: "One Toilet for a full plane with 150 passengers...."
Минусы: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"
Плюсы: "The airplane was brand new. The crew was very friendly"
Плюсы: "flight crew was amazing."
Минусы: "Boarding was poorly handled by airport staff"
Плюсы: "Small compliment from Air France was lovely and unexpected"
Плюсы: "Efficient boarding and disembarking."
Минусы: "Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*"
Минусы: "Short flight and unmemorable (that's a good thing)"
Плюсы: "Absolutely nothing"
Минусы: "airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again."
Плюсы: "Modern airplane"
Минусы: "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"
Плюсы: "most of the crew were polite and helpful"
Минусы: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline."
Плюсы: "staff were polite, helpful, and efficient"
Минусы: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"
Минусы: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."
Плюсы: "Newer plane for this stretch."
Минусы: "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"
Плюсы: "Quick boarding, pleasant crew"
Минусы: "Small propeller plane with very limited room, no in-flight service,"
Плюсы: "Лучший взлёт и посадка в моей жизни. Или это bombardier cs300 или пилот такой молодец. Но было очень круто!"
Плюсы: "New planes"
Минусы: "I wasn’t asked to prepay luggage & it cost me double. That makes me very annoyed."
Плюсы: "Easy for my friend and I"
Плюсы: "We went to Tallin by taxi 5 hour Air Baltic gave for voucher We are group of 8 frends"
Минусы: "We were told upon check in that there was a charge to check in. I have never heard of such rubbish in 43 years of air travel. We were told we could check in online but we only had 4 minute in which to do it. We were charged €150 for 5 people. The check in Sgent was sour faced as well. Once aboard the plane (a nice new aircraft) we found the stewardesses sour faced as well. Overall not impressed by air Baltic!"
Минусы: "See above."
Минусы: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."
Минусы: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"
Минусы: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."
Плюсы: "We arrived safely. Bilingual staff."
Минусы: "The seats are worn and creek with every movement. There is very limited leg room even for someone who is short. When the person in front of you leans back it is impossible to reach your hand baggage or do anything but lay back in your seat. The landing was safe but not at all comfortable."
Плюсы: "The helpful ground person at check-in."
Минусы: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"
Минусы: "The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic."
Плюсы: "Professional appearance"
Минусы: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."
Минусы: "No food or entertainment."
Плюсы: "Enough said"
Минусы: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"
Плюсы: "Brand new aircraft Wider seats as normal Good selection of food"
Минусы: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."
Минусы: "No fee food or beverages at all. Attendants were very pleasant. Since this is an economy airline there reallly is no complaint. Our flight was full and boarding went smoothly."
Плюсы: "It was very easy to print boarding pass."
Минусы: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."
Плюсы: "Flight was on time which was surprising given a late snow storm in Tallinn."
Минусы: "The flight was fully booked, and the system re-assigned seats for a number of passengers. This created confusion as passengers arrived to their assigned seats to find other passengers in the seats. There also appeared to be a miscommunication between the crew as some crew members said to passengers whose seats were taken they should sit anywhere, whereas other crew members tried to get everyone back in their assigned seats. This was frustrating. Also the overhead bin lockers are very difficult to open"
Плюсы: "Quick boarding once the plane finally arrived. Planes are new."
Минусы: "Flight was delayed approximately 45 minutes as a result of late arrival of aircraft - surprising since it was a morning flight.. I am 6ft2, leg room is VERY tight. I slept most of the flight so cannot speak to food or entertainment. Watch out for the fees! 5 euro per leg for a seat assignment 60 euro to check bags."
Минусы: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"
Плюсы: "Boarding was efficient."
Минусы: "No free food or drink of any kind. That would have been okay since prices were reasonable. However, they completely skipped my row on my side of the plane, and I had to use the call button to get service."
Плюсы: "Friendly crew, tons of meal options, good price."
Минусы: "Checked in luggage is only 20kg, there's no entertainment in flight."
Плюсы: "New Planes, crew"
Минусы: "Entertainment cost !!!"
Плюсы: "Fine, left on time, short flight."
Минусы: "No complaints"
Плюсы: "On time"
Минусы: "Mediocre crew Pricing policy makes you feel like a fool. Ex : if you book not directly from their website, you won't receive a email asking to check online and will end up paying a 30e fee at the counter."
Минусы: "Слишком придираются к багажу"
Плюсы: "Clean and modern airport in Riga Baggage well handled on connection"
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