|июль||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 37%.|
|декабрь||Период самого высокого спроса и роста цен, в среднем на 28%.|
Ср. цена билетов туда-обратно
|80 556 ₽||(ср. цена за последние 2 недели)|
В базе KAYAK нет прямых рейсов по этому маршруту. Продолжительность самого быстрого рейса с пересадками — 16ч. 25м..
За последние 3 дня самые дешевые билеты туда и обратно были найдены у авиакомпаний Air France (65 092 ₽), Kenya Airways (85 109 ₽) и Etihad Airways (103 961 ₽).
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты Москва Шереметьево — Виктория, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты Москва Шереметьево — Виктория в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в г. Виктория вы полетите одной авиакомпанией, а обратно в г. Москва Шереметьево — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты Москва Шереметьево — Виктория за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Минусы: "Could be better, say, like with Singapore Airlines.."
Плюсы: "Of all the flights I checked this was the most convenient in timely manner and comfortable."
Минусы: "Movie options."
Плюсы: "The crew was nice"
Минусы: "We were boarding later than expected Which caused some stress with connection flight"
Плюсы: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Минусы: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"
Плюсы: "Комфортный самолет, приветливый персонал."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "Аналогично предыдущему рейсу - персонал рисам самолет."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "Everything! I never knew Finnair was such a great airline."
Минусы: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."
Минусы: "2 hr delay"
Плюсы: "Hi enjoy the trip"
Минусы: "No complaints"
Плюсы: "Очень приятный экипаж, проявляли понимание и старались помогать во всем!"
Минусы: "Задержка рейса на 3 часа и 10 минут."
Плюсы: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"
Плюсы: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
Минусы: "Could take the flight, your website did not advise that my passport required a Schengen VISA just to transition to my Final destination. Then My reservation was cancelled by FINNAIR"
Плюсы: "The flight did eventually take off, unlike a few others leaving around the same time."
Минусы: "We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying."
Плюсы: "Super quiet and comfortable flight, dedicated service, punctuality."
Минусы: "I liked it all."
Плюсы: "Понравилась хорошая организация на пересадке, хоть и была 1 час 20 минут остался запас по времени (можно нам даже было не торопиться)"
Минусы: "На регистрации в Мюнхене сотрудница стойки не хотела регистрировать до конечного пункта, хотя в раньше в подобных перелётах с короткой стыковкой регистрировали до конечного пункта. Пришлось вызывать главного и доказывать, доказали. Больше неприятностей не было, если не считать плохую погоду в Хельсинки, где задержался рейс на 40 минут."
Плюсы: "Crew, entertainment and food service was excellent"
Минусы: "Seats too crowded for 8 hour flight. As soon as the person in front leans back you have no room it is unbelievably uncomfortable to have a seat back in your face for that long!"
Минусы: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."
Плюсы: "the food was decent, the people were nice"
Минусы: "the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line."
Плюсы: "Crew is very nice and helpful. Food is just fine."
Минусы: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."
Плюсы: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."
Плюсы: "The airport it's very nice and clean.."
Минусы: "I could not be given the boarding pass fir the last leg of my trip"
Плюсы: "Like that you served Finnish food! many choices of films to watch was great too!"
Плюсы: "Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other."
Плюсы: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Минусы: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."
Плюсы: "All standard service, nothing extremely good or bad."
Плюсы: "Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow."
Минусы: "The experience going was great. Coming home, the plan was old, but it didn't bother me."
Плюсы: "Nicest plane I've been on. Boeing for life."
Минусы: "No kiosk check-in? The airline definitely takes its making pasengers queuei for hours."
Минусы: "I ended up sitting in the last row although arrived at the airport early, but was placed on standby."
Минусы: "There was no reason given why the flight left Helsinki 35 minutes from schedule. Boarding aircraft seem to take a longer time than usual for a full flight. The flight crew during boarding in economy didn't have the push needed to get everyone seated in an efficient manner. The tv screen does not move out far enough to view when the person in front has their seat all the way back. Selection is limited compared to the non stop flight previous from Miami to Helsinki. There isn't an option to view the flight details in flight which is interesting to some passengers. At least have the option."
Минусы: "No space on the aircraft. It was very cold the entire flight. Staff wasn't responsive to ewquests"
Минусы: "Очень мальенькая самолёт"
Минусы: "Не было возможности заказать спец питание"
Плюсы: "Everything well organized"
Плюсы: "Flight attendants were courteous and efficient, boarding flowed smoothly."
Плюсы: "Because of the delay taking off and refueling, they provisioned for an extra meal service. Choices were limited, but the food was decent. Crew was generally cordial and efficient. Even though there were only 13 empty seats, they made an effort to find us a place with an empty seat between us."
Минусы: "We were stopped and grilled by AA personnel as if we were potential terrorists, even though we had TSA Pre-check clearly listed on our boarding cards. flight was 1 hr delayed boarding. Since the plane was a 747 and there were stronger than average headwinds, we had to stop in Bangot to refuel. Net result: 2 3/4 hr late arrival."
Плюсы: "I was glad that it was a direct flight, and the crew was nice."
Минусы: "The seats are too small, and there were two empty rows behind us, but the crew seemed to be using them to sleep and did not allow anyone back there. The monitors were in the aisle, and I could not see it well, and I was never offered any headphones, so I could not watch the in flight entertainment. Overall, the flight was pretty disappointing."
Плюсы: "It seems a bit unfair to rate Finnair, when the flight was serviced by Iberia...that being said - everyone seemed to be put out by any request or basic question. The movies were really good and (UNLIKE the flight from Chicago to Madrid, where i was told they didn't do that) the stewardess on the flight home didn't mind giving me a second glass of wine."
Минусы: "the people at the boarding desk in O'Hare were rude & indifferent. The flight attendants on way to Spain were non-existant The food was comically awful!!! The man at the check-in desk in Madrid could not have been ruder or less helpful (Hopefully for his wife's sake!) The food on the way home again was unfortunate.....that can NOT possibly be the best food any company can find in Spain. Hell - wed have been better off with a cheese & ham plate with some bread!!"
Плюсы: "Polite and friendly flight attendants, smooth boarding procedure"
Минусы: "Trash everywhere on the plan by mid flight.... Broken tv screen"
Плюсы: "The flight was so-so. Cramped seating with mediocre food."
Минусы: "The problem I had was the multiple email updates from Kayak with the wrong departure time. Fortunately, I checked with American directly. Even after the flight departed I was getting emails that I still had four hours left. Doesn't make sense."
Плюсы: "Seemed to be a little more leg room than usual. Crew was courteous and efficient. It was an American Airlines trans-Atlantic flight that arrived early. Overall a good flight."
Минусы: "The response of the American Airlines entertainment system is as slow as pond water, although the choice of entertainment was very good."
Плюсы: "On time, good movies, good service."
Плюсы: "The plane was not full"
Минусы: "I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc."
Плюсы: "Once we got on the flight it was all good!"
Минусы: "We had the worst experience getting to our flight this airport is so badly managed it is laughable."
Плюсы: "Decent food."
Минусы: "$100 for your second checked bag and then another $100 if it's overweight. I think this was criminal for an international flight, and I will not fly Finn Air again because of this. Also you have to pay 25 Euro for your seat after already booking the flight. Additionally the leg room is average at best."
Плюсы: "The staff was very nice and attentive. Boarding was timely and flight landed 30 minutes early."
Минусы: "Long flight with no screens on the back of the seats with personal entertainment options. Furthermore, I had a middle seat and my shoulders kept knocking into my neighbors. Worst of all, my seat didn't incline as far as the people on either side of me. Sleeping is already hard on a plane, and this made it way worse...not to mention my knees were jammed into the seat in front of me the whole time."
Минусы: "The food was not as usual."
Плюсы: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Минусы: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Минусы: "Delay in take off 45 min!!!!"
Плюсы: "Polite and friendly service"
Минусы: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."
Минусы: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Плюсы: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Минусы: "Crew on the ground was very rude"
Минусы: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."
Плюсы: "Friendly crew"
Плюсы: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Плюсы: "Tight seat, was moved out of exit row because of my age"
Минусы: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"
Плюсы: "The cue lines per zone are the most brilliant idea!"
Минусы: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Минусы: "Питание, задержка вылета на 1 час"
Плюсы: "Good food and service"
Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"
Минусы: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"
Минусы: "Not much legroom."
Минусы: "Engine noise in the cabin is loud."
Плюсы: "My seat"
Плюсы: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Минусы: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Плюсы: "That I was able to sleep a bit on the flight - and that we gained an hour."
Минусы: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Плюсы: "Very quiet"
Минусы: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Плюсы: "25 min ahead schedule!!!"
Минусы: "Cabin space, too narrow rows."
Плюсы: "The staff was very nice and friendly"
Минусы: "One hour delay without any information on embarking and another hour in the plane before departure"
Плюсы: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Минусы: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
Плюсы: "Boarding for BUsiness class was fine. Seating was cramped."
Минусы: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Минусы: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."
Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"
Плюсы: "It was ok fligh"
Минусы: "Food was not so good"
Плюсы: "Staff was nice"
Минусы: "MD planes are old and not very comfortable."
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."
Плюсы: "Nice crew, free snacks"
Минусы: "For taller people flying economy sucks . The seats are always to small"
Плюсы: "The food, the service and everything else is fine, quite good."
Минусы: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Плюсы: "Food was excellent and crew was very nice."
Минусы: "Could not check in online before my flight and no zones to board just line up and go apparently."
Плюсы: "The crew was Nice onboard But in the AirPort No Good at all.."
Минусы: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."
Плюсы: "The crew was good and very good pilot's"
Минусы: "No leg room between seats"
Минусы: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"
Минусы: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"
Плюсы: "Good on a short flight"
Минусы: "Paying for carry on due to weight limit. First time this ever happened!"
Плюсы: "It was a 30min flight not much to say The crew on the ground really took care of us"
Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."
Плюсы: "было спокойно и я спала."
Минусы: "не понравилось поведение стюардесс, им было все равно хорошо тебе или нет, какие -то плохо организованные, забывали посуду убрать и все стояло перед пассажирами, ходили с такими "кислыми" выражениями лица, что на них неприятно было смотреть. Не понравилось."
Плюсы: "Friendly crew and exit row had nice legroom."
Минусы: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."
Плюсы: "The food was good."
Минусы: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."
Плюсы: "Nice Flight Attendants Good Food"
Минусы: "Flight was delayed by 1.5 hours"
Плюсы: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Минусы: "Airplane food is airplane food I guess."
Плюсы: "Staff was efficient and pleasant. The food was excellent and nicely served."
Минусы: "The lie flat seats were narrow and not very comfortable."
Минусы: "Attentiveness of crew member . Movie selection could be better"
Плюсы: "On time, drop off to home in Mercedes!"
Плюсы: "The crew"
Минусы: "sea food"
Плюсы: "Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available"
Минусы: "As above"
Минусы: "The food was of very poor quality and no alternatives. Went hungry the entire flight."
Плюсы: "Check-in was easy and smooth."
Минусы: "Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport ."
Плюсы: "Boarding was quick and professional. Service was excellent and entertainment was varied with movies, shows and games with accompanying head phones."
Минусы: "The foot rest in business class didn’t work, but the seat still reclined and was comfortable."
Минусы: "Very old aircraft"
Минусы: "It was bit long. Especially long hault at abudhabi."
Плюсы: "Passsenger fighting for seat ,hostess very rude and not professional"
Плюсы: "Overall very good The flight attendants were exceptionally professional. It went way beyond taken care of customers."
Минусы: "Other customers on the flight were extremely rude, spread the dirty things all over the airplane! Need moreupdated movie selections."
Плюсы: "Flight was 5hours late, how can it be good!!!"
Плюсы: "Timing was maintained"
Плюсы: "I couldn't catch this flight because the previous connecting flight was canceled."
Плюсы: "Timings r good"
Минусы: "Service bad no comfort In the flight means congestion in seats"
Плюсы: "Easy connections ,good flight ,food"
Минусы: "Check in at JFK took ages as the ground staff just didn’t bother about balancing queues versus available agents. One quueue moves fast and the other got stick . Some of the agents were novices After boarding some passengers couldn’t find place for their carry on a. They were rudley informed that they are carrying large carry ones and were threatened with deboatdong if they weren’t fast in finding alternate places for their bags"
Плюсы: "Etihad is the best airlines by far nothing beats it from quality of the planes to the staff."
Минусы: "The entertainment needs some improvement they need to work on the content."
Минусы: "It's a connecting flight for me and there is a long wait. so, my opinion is better to serve some snacks or food in the flight."
Плюсы: "Good airline and I like the fact that kids and seniors are boarded first regardless of seating."
Минусы: "Food was horrible and most of the time there wasnt an option between veg and non veg even when the flight was mostly empty. Taste was really bad."
Плюсы: "My flight from hyd to auh was delayed and because if that missed connecting flight from auh to LAX. I am now rerouted auh to JFK to LAX. Right now I am in JFK and ny connecting. Flight is delayed by 1 hr 30 mins."
Минусы: "Etihad Crew is unprofessional and do not know how to handle passengers when flights are delayed"
Минусы: "Great staff"
Минусы: "I am very upset with Etihiad's service. On both ways, I had trouble with my luggage. On the way to Delhi all my bags were open and stuff was missing and now on the way back to U.S. all of my luggage was missing. I would not choose to fly Etihad again."
Плюсы: "Очень аккуратная посадка. Внимательный экипаж."
Минусы: "Lost one of my bags! Returned after over a full day... was not even updated on location / that it had been found until the following morning... 24 hours later. Boarding was delayed... but by all means take longer if it means I get my bag when I land!!!"
Плюсы: "All above"
Минусы: "Liked everything"
Плюсы: "Etihad was efficient and punctual, as expected."
Плюсы: "good service,"
Минусы: "bags did not make it to final destination and were stuck in abu dhabi. we landed on sunday and did not get our bags until tuesday. we had a very long layover so unclear as to why our bags did not make it on to the flight. it was a big inconvenience"
Плюсы: "Overall flight experience was good, but the ground staff need to be more real time responsive and should own responsibility."
Минусы: "My baggage is still missing and no one is responding to number presented on the sheet in Chicago, very bad. Please get my baggage to me and be kind to the customers in aftermath of the services."
Плюсы: "Beatfull girls"
Минусы: "I called eitahd, very nice man told me they will arrange hotel but when we reached there they kept lingarinf ro provide hotel and at last they took us to co seleepibg area which was so horrible"
Плюсы: "Every flights I onboarded Was nice. Crew members were nice and Co operative. Diwali surprise was really great."
Минусы: "Flights was delayed by 20 mins from JFK airport to Abu Dabhi. Food was horrible. No desert provided. Juice was not natural. It was sugar added juices. Two hour free Internet never worked. Landing was not smooth."
Плюсы: "Was upgraded to Business class"
Минусы: "Hair was served in the food and the etihad airlines did not do anything other than offer a mere 10k goodwill miles and said even that they don't do but we're doing me a favor by doing so. I would never travel again on this airline ever."
Плюсы: "The comfort and elegance of the plane and seats. The genuinely kind nature and attentiveness of the staff from ticketing to flight crew to landing."
Плюсы: "on time and clean"
Минусы: "leg room for the flight from Auh to lhr is really small for me. Also the food sucks."
Плюсы: "Flight was good - smooth takeoff & landing. But delayed half hour in Abu Dhabi , did not make it up. Crew good but food was not tasty. My wife's specially ordered Jain vegetarian meal was inedible. Seat comfort OK but soiled by a supper in seat ahead, could not stretch legs."
Минусы: "Entertainment choice for Indians limited and poor content. Unremarkable English movies & music. Quantity but not quality"
Минусы: "Food was too salty! Crew needs to be more helpful if passengers are non English speaking; they could show them how to stretch the chair and pull it up while eating. Crew could also ask passengers what kind of movies or entertainment they like and show them how to operate!"
Плюсы: "The boarding process was seamless"
Минусы: "The fact that my screen did not work and i could not sleep on the flight. It was very painful and nothing was done"
Минусы: "Food was horrible - asked for blankets and they didnt give out any. Seats were small and tight."
Плюсы: "Business Class is amazing! From the time you step on board the staff is helpful, courteous, and provide excellent service. The private seats were comfortable, food was good, and overal this was a great flight!"
Минусы: "I didn't like they seperated me and my friend with different seat assignments."
Минусы: "It took a very long time (more than one hour) for my baggage to come in spite of the fact that I travelled Business Class. And that has been an on-going issue with Etihad."
Минусы: "Abu-Dhabi was very crowded with passengers and it took very long (actually I was amongst last few passengers who boarded my connection). Depending on time of year, etc the time to connection need to be increased."
Плюсы: "Etihad's cabin crew were superb; very attentive and nothing too much trouble. Food and wines delicious, cabin immaculate, seat/bed very comfortable. A great flight on their fabulous A380."
Плюсы: "Ground staff was good"
Минусы: "Flight delayed"
Плюсы: "Crew is friendly."
Минусы: "- Entertainment systems are too old. - Seats are untidy - very congested seating"
Минусы: "Gate manager "Nadia" very rude and unprofessional in dealing with boarding passengers."
Минусы: "The food plan could have been a little better. I was told they ran out of vegeterian food and then was given vegeterian food."
Плюсы: "Charged me for a bag from uk £108.20. Which I checked and call the customer service I leave if I get two luggage bags with me and they said I can but they charged me at airport"
Плюсы: "It was comfortable"
Минусы: "They should start giving out snacks"
Плюсы: "The crew was amazing, and the flight was really short and comfortable."
Минусы: "Update the movies and music on the passengers's TV"
Минусы: "Flight take off was delayed aprox 40mnts & pilot’s language and message was not clear why we are still grounding !"
Минусы: "No screens on this aircraft"
Минусы: "Didn’t like anything"
Плюсы: "Seats super comfortable"
Минусы: "Real food and not just snack"
Плюсы: "Service was perfect"
Минусы: "It was an old plane and it was completely full. In this old planes you don't have much space especially when you want to do some work in economic class."
Плюсы: "Barely functioning entertainment portal. Average food."
Плюсы: "Just okay"
Минусы: "Flight delays"
Минусы: "Kenya Airways sears had less leg room than Qatar"
Минусы: "Hostesses were kind of biased. Entertainment was not too fantastic, flight was excessively delayed"
Плюсы: "Seats were very crowded. A few more inches would have made it excellent. Overhead luggage storage was tiny."
Минусы: "You cancelled my trip without informing me and I need to be rembushed Me transportation to Logan airport and going back for six people and 16 bags please"
Плюсы: "Comfortable seats and spacious leg room."
Минусы: "Good ride and smooth landing."
Плюсы: "The crew is helpful."
Минусы: "The boarding system needs to be improved and be conducted in an orderly manner. Leaving on time seems to be impossible. Keeping time should be looked into."
Плюсы: "Lie Flat beds in Business Class."
Минусы: "Meal service was very slow, and food was uninspiring. Essentially economy meals placed on proper plates."
Плюсы: "terrible airline"
Минусы: "delayed my flights twice"
Плюсы: "I liked everything about this trip"
Минусы: "The person ushering us out of the gate was not very friendly and that could need some work"
Плюсы: "staff crew on the plane were very nice and accommodating"
Минусы: "food portions are too small and movies selections. most movies were very old"
Минусы: "I’m still in Nairobi because they delayed the plane"
Минусы: "Бизнес класс. Первый раз с Kenya airlines. Костюм в чехле не предложили повесить, так и висел весь полет передо мной. Меню скромное, может потому, что всего 2,5 часа летели. Нет тапочек, берушей, маски на шлаза. Перелет с 10 вечера."
Плюсы: "Everything was great about my Kenyan Airways flight. Crew was super friendly and helpful."
Плюсы: "The planes are clean, the attendants friendly but formal."
Минусы: "The food selections was basic - the entertainment selection was mediocre"
Плюсы: "The easy and comfortable element of the flight."
Минусы: "I didn’t really hear any boarding announcements, it would of been to be told we would be debording the plane by steps in the rain"
Плюсы: "All fine..."
Минусы: "uncomfortable as usual on this kind of planes"
Плюсы: "Clean plane, on-time departure"
Минусы: "On this flight the meal trays stayed on the tables for over an hour (after the meal was served), should have been collected faster"
Плюсы: "Great job by entire crew"
Минусы: "outdated uncomfortable seats, no cell phone charging available which is needed for international travel. This must be fixed asap."
Плюсы: "Well 1 out of our 3 bags arrived in Bujumbura, Burundi. We had an overnight flight arrived in in Nairobi at 6:00A, sat around the airport until 5:30P and all our clothes didn’t make it to our destination"
Минусы: "Lost our bags and now we are figuring out what to wear"
Плюсы: "The flight services were good but with two major horrible issues:"
Минусы: "1. It took almost one week after my arrival to trace my checked-in baggage. Horrible indeed. Moreover, the baggage contained my medications and other valuables which I needed on ongoing basis! Very disappointing! 2. Despite being charged for the full fare as indicated online, Kenya Airways charged my debit card an additional fee of $31.19. I thought the amount that I had paid to KAYAK was final? I will NEVER dare use such a travel agent engine again in future!"
Плюсы: "We missed our flight from Nairobi to kigali by 2 min. They wouldn’t hold the plane for us. We have to wait in yheairport for 7 hours. Got nothing. Very dissapointed. Bad customer care."
Плюсы: "Food was not bad at all. Nice selction of indie African films."
Минусы: "Seat couldnt recline. crew didnt answer to call. somewhat chaotic.not enough time between meal and coffee. Blanket was scant. No butter with breadroll"
Минусы: "In a lot of airports, if a flight is delayed, the airline is aware and holds planes on the ground for a few mins if there are multiple people that will miss the connection. In this case, we were delayed for 2 hours, arrive to Nairobi and am at the gate 15 mins before and they sent me to customer service as the gate had just closed. More than 5 other people on the flight missed this common connection as well. Not only did KQ not have a system in place to work with other flights, the service area was completely swamped. People missed their connections because they couldn't get to the front in time to have a boarding pass printed or have a question answered. The staff were rude and didn't give eye contact or answer questions."
Плюсы: "Barely made it to boarding through Security as I was late being the only passenger delayed yet the staff were so understanding and patient enough to wait on me as before closing the boarding gate. great Customer service."
Минусы: "Boarding procedures took too long consequently missed connecting flight. Crew seemed overwhelmed, chicken dinner was half cooked, entertainment system didn't work."
Плюсы: "I liked the alerts from crew about the journey.They kept time about the journey."
Минусы: "The space between one row and another in economy class was too small as compared to other flights I have had. I did not like the lay over time."
Плюсы: "Overall it was fine. However there were some downsides..."
Минусы: "One of our bags didn't make it. Also, the plane left late for some reason. We weren't sure why they didn't start letting us board sooner. Finally, the airport in Nairobi is dangerous when early morning planes arrive. Arriving passengers who are in transit are ushered down an escalator where they are pushed into one another because of a security line backup...yet the escalator just keeps bringing more people. This happened to us in Nairobi in the early morning of July 26 and again in the early morning of August 2. I feared someone would be trampled or hurt."
Плюсы: "Pilot updating passengers on the geographical features along the route and keeping them informed at all times together with client oriented crew."
Плюсы: "- Short flight - Clean flight"
Минусы: "- Food minimal in size and quality - Little manners staff"
Плюсы: "The flight worked."
Минусы: "Looking for my bags for a week."
Плюсы: "Food and service"
Минусы: "The flight was delayed. Food was so-so. No entertainment."
Минусы: "it was okay"
Минусы: "I was originally scheduled on a Precision Airways flight but it did not fly, so put on Kenya Airways flight. Unfortunately my bag didn't make it so had to spend the night without it. It did come the next day, so I was able to climb Kilimanjaro. Don't know which company messed up."
Плюсы: "Overall very nice"
Минусы: "The planes on this route are also very old with manual screens,unnecessary delays. I mean KQ needs to style up. Another airline will soon sweep them off business"
Плюсы: "Service by one attendant Helen- courteous and helpful with Dufree"
Минусы: "Services by male attendant very deplorable, lacks courtesy to clients. Old aircraft with overhead TV screens showing only one channel or flight route. In this age and time, KQ can do better for the obscene amounts we pay. Flight plan changed and we were not informed till we entered the plane."
Минусы: "no headphones available in economy class!!!"
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