|ноябрь||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 14%.|
|август||Период самого высокого спроса и роста цен, в среднем на 6%.|
Ср. цена – туда и обратно
|20 749 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|239 ₽||или меньше|
Недорого – туда
|160 ₽||или меньше|
Авиакомпания Аэрофлот сейчас не взимает неустойку за изменение и отмену бронирования авиабилетов по маршруту Москва Шереметьево — Барселона Барселона — Эль-Прат. Обязательно проверьте точные условия оказания услуг на сайте агентства.
В среднем перелет без пересадок на расстояние 3018 км длится 4ч. 30м.
Между Москва Шереметьево и Барселона Барселона — Эль-Прат 4 прямых рейс. в неделю, в среднем 0 раз. в день.
Самые дешевые за последние 3 дня билеты в одну сторону были найдены на сайте авиакомпании airBaltic (7 825 ₽) и Air France (9 316 ₽), а самый бюджетный авиабилет туда-обратно предлагает KLM (14 309 ₽) и Несколько компаний (14 383 ₽).
Аэрофлот выполняет 4 рейса в неделю (понедельник, четверг, суббота)..
Самый выгодный день недели для покупки билетов из г. Москва Шереметьево в г. Барселона Барселона — Эль-Прат — понедельник, а самый дорогой — воскресенье. Для перелетов из г. Барселона Барселона — Эль-Прат обратно в г. Москва Шереметьево дешевле всего можно найти предложения с вылетом в воскресенье, а дороже всего — с вылетом в суббота.
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты Москва Шереметьево — Барселона Барселона — Эль-Прат, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты Москва Шереметьево — Барселона Барселона — Эль-Прат в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в г. Барселона Барселона — Эль-Прат вы полетите одной авиакомпанией, а обратно в г. Москва Шереметьево — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты Москва Шереметьево — Барселона Барселона — Эль-Прат за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "The crew was informative"
Минусы: "Inflight sandwiches"
Плюсы: "Comfortable seat, great crew."
Минусы: "Flight delayed, no USB port and no entertainment"
Плюсы: "Slow service."
Минусы: "Better communication!"
Плюсы: "Just the cabin crew being nice"
Минусы: "Punctuality KLM is always late"
Плюсы: "Food provided, staff kind"
Минусы: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Минусы: "Need more leg room!!! Larger meals needed."
Плюсы: "The flight arrived a few minutes early."
Минусы: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Плюсы: "The crew!!"
Минусы: "No reading light in my seat..."
Минусы: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Плюсы: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Минусы: "I would have to dream something up."
Плюсы: "Friendly staff"
Минусы: "Leg room"
Плюсы: "Employees were very friendly"
Минусы: "The seats were very small"
Плюсы: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Минусы: "Boarding was chaotic and congested with not much information or order."
Минусы: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Плюсы: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Плюсы: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Плюсы: "Nice flight ...was comfortable travel ...good food.Thanks"
Минусы: "No such things"
Минусы: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Плюсы: "Food was excellent, frequent and filling"
Минусы: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
Плюсы: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Минусы: "Cramped seating."
Плюсы: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Минусы: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Плюсы: "Friendly in-flight personell"
Минусы: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Минусы: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Плюсы: "Very friendly crew going out of way to assist in making trip comfortable"
Минусы: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Плюсы: "Food was just fine, movie selection very good"
Минусы: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Минусы: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Минусы: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Плюсы: "Booked extra room seat which gave me good room for seating"
Плюсы: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Минусы: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Плюсы: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Плюсы: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Минусы: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Минусы: "Задержали вылет почти на час."
Плюсы: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Плюсы: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Плюсы: "Good efficient flight crew friendly and helpful"
Плюсы: "Flight was on time and quick and comfortable"
Плюсы: "Cabin Crew was awesome."
Минусы: "Entertainment System was not working and no Non-veg food option in flight."
Плюсы: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Минусы: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Плюсы: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Минусы: "Not much to comment on here."
Плюсы: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Плюсы: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Минусы: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Минусы: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Плюсы: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Минусы: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Плюсы: "Great crew service. Among the best ever."
Плюсы: "Arriving more or less on time"
Минусы: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Плюсы: "Хороший экипаж: слаженная работа и предупредительная забота. Мягкая незаметная посадка."
Минусы: "Не менее 1 часа просидели в самолёте из-за очереди на ВПП (проблема аэропорта), но экипаж предупредил сразу + работал кондиционер, так что было не критично + в полёте частично наверстали время задержки. Спасибо экипажу!"
Плюсы: "Вкусный сандвич из круассана"
Минусы: "Не работала розетка USB весь полет, не смог зарядить телефон"
Плюсы: "Smooth boarding, excellent crew."
Минусы: "Quality of the food could be better for a business ticket. Bread like a stone and not warmed."
Плюсы: "Excellent service from crew"
Минусы: "Соседи сзади"
Минусы: "There are no screens and the entertainment app needs a lot of work, it’s not smooth. Add screens or make a better app. also improve the movie selection available."
Плюсы: "Quick boarding"
Минусы: "Crying baby"
Плюсы: "Классный экипаж, профессионалы. Неплохое питание. Стюардессы умницы! Отличное владение языками."
Минусы: "Тесное размещение, нет развлечений и дисплеев на борту. Произошла задержка рейса, а по прилёту обьявили о прибытии совершенно в другой терминал (1 вместо 2), из-за чего лично у меня возникли некоторые проблемы!"
Плюсы: "Delayed four hours. Had to change planes and still wait more than an hour to take off."
Минусы: "Delayed four hours. Had to change planes and still wait more than an hour to take off."
Минусы: "AC didn't work - it was like in a sauna"
Плюсы: "К экипажу претензий нет - делали все что смогли. Пытались нагнать отставание, обслуживание было на обычном для компании уровне, без сбоев."
Минусы: "Самолет опоздал на 40 минут, при этом его поставили на стоянку так далеко, что в итоге в аэропорту мы оказались на 2 часа позже чем должны были. Соответственно и багажа ждать пришлось дольше обычного. Конечно - форс-мажор с поздним прилетом самолета в Мюнхен, но зачем было его еще и усугублять ?"
Плюсы: "Хороший перелёт. Стюардессы предупредительные и внимательные."
Минусы: "багаж получил на следующий день"
Плюсы: "Комфортные сидения"
Минусы: "Очень долго ехали на автобусе от гейта до самолета - около 25 минут. Притом было ощущение, что сначала ездили кругами. Проверка посадочных талонов при входе в самолет. Все остальные авиакомпании последний раз проверяют билет при входе в гейт, поэтому после прохода уже прячешь билет подальше. А тут потребовали предъявить. Пришлось долго искать в сумке, пока все остальные пассажиры ждали своей очереди на улице."
Минусы: "При посадке на борт ранее выбранный 7-й ряд был заменен на 14-й без пояснений и извинений. Рейс задерживался на 2 часа, Kayak показывал, что рейс по расписанию и время приземления, хотя даже посадку еще на борт еще не открыли."
Минусы: "Огромная очередь на сдачу багажа, несмотря на предварительную регистрацию. Работали только по 2 стойки из 40 на каждую очередь . Очередь выстроилась в три изгиба. Заняло минут на 40. Приезжайте заранее с этим аэрофлотом! Ну про мерзкий холодный сандвич молчу."
Плюсы: "Стюардессы отличные"
Минусы: "Неудобные кресла"
Минусы: "Задержка рейса, при том, что другие рейсы вылетели в Иркутск без задержек. Как результат опоздал на свой следующий рейс"
Плюсы: "Понравилось всё!"
Минусы: "Didn’t fly was Off loaded"
Минусы: "При прилету в Новосибирск выяснилось, что багаж из Москвы не прилетел. Ждём"
Плюсы: "Nada, esta ha sido mi peor experiencia con una aerolinea."
Минусы: "Yo venía con ellos de Nizhny a Moscú para luego agarrar el avión hacia Vienna. Llegamos con 2 horas y 45 minutos de tiempo antes de que saliera el siguiente vuelo. Bajando del avión nos atrasaron 40 minutos. En el counter mas de una hora y en migración otro poco de tiempo. Nos saltamos la línea al ver que no nos iba a dar tiempo y así fue. Llegamos 18 minutos antes y no nos dejaron entrar. Lo peor es que Aeroflot no nos ayudó y nos dijo que nosotros fuimos los que llegamos tarde. Lo mismo le sucedió como a 10 personas del mismo vuelo y cuando estabamos poniendo las quejas vimos por lo menos otros 10 de otros vuelos con la misma situación."
Плюсы: "Экипаж отличный."
Плюсы: "Вылет вовремя, прилёт раньше на 30 минут."
Минусы: "Очень узкие ряды, ноги некуда девать! К завтраку не было хлеба Не распространяли миграционные карты"
Плюсы: "Вежливость, улыбчивость экипажа."
Минусы: "Очень маленькое расстояние между креслами, в то время как в рейсах в Европу расстояние нормальное."
Минусы: "Багаж не прилетел..........!...................."
Минусы: "Не было ничего, что не понравилось"
Плюсы: "Plane was comfortable; drink and food service was frequent and good."
Минусы: "Even though the flight was booked all the way from Tokyo to Barcelona and their website says they allow two checked bags on intercontinental flights, I was slapped with a $100 baggage fee at the airport. They are also very strict with weight limits. Aeroflot is NEVER on time."
Плюсы: "Без эксцессов: - с размерами ручной клади - никто не лютовал - на посадке задержек не было"
Плюсы: "Новый самолет, багаж включен"
Минусы: "Долгое ожидание багажа."
Плюсы: "Everything was ok"
Минусы: "Забрали ручную кладь в багаж. Подход к ужесточению контроля за ручной кладью формально правильный, но Аэрофлот потеряет своих лояльных клиентов. Размер рамки не совпадает с размерами, утверждёнными мировыми практикам и соответственно выпускаемых мировыми брендами Samsonite, Tummi ручной клади. Подход "коверный" , в том числе и для бизнес класса, для Skype priority!!"
Минусы: "В Москве в Шереметьево работник Аэрофлота или аэропорта объявила, что в феврале изменились параметры провоза багажа в компании Аэрофлот и не пропускала пассажиров на рейсы Аэрофлота со словами, что вас не пропустят в самолёт. На сайте Аэрофлота никаких изменений нет, люди оставляли свои чемоданы, в том числе и я, хотя с габаритами все по стандарту -50-35-20"
Плюсы: "Приветливый экипаж, мягкий взлет и посадка. Сидел в самом конце самолета, где по два ряда кресел. Показалось очень удобно - было куда вытянуть ноги, выспался нормально."
Минусы: "Посадка в Шереметьево проходила отвратительно - зал тесный, низкий потолок. Очередь пассажиров блокировала вход в туалет. Все очень неорганизованно - для большого количества людей необходимо выстраивать коридор из лент. Потом долго ехали на автобусе до самолета - на большие самолеты уж можно было через трубу посадку организовывать"
Плюсы: "Новый самолет. Неприятных запахов нет. Взлет и посадка, нормально."
Минусы: "Стюардессы, видимо забыли что они бортпроводники, а не модели на подиуме. Парой, необоснованно хамят, а иногда просто игнорируют людей. Это очень мерзко. Онлайн регистрации в Салехарде нет..."
Минусы: "They lost one of my bags at the Moscow connection."
Плюсы: "Приветливый экипаж, большая библиотека фильмов"
Минусы: "Посадка в большой самолет с одного выхода - это столпотворение невероятное. Кресла в салоне стоят очень плотно - колени упирались весь полет в сидение впереди."
Минусы: "my luggage was lost"
Плюсы: "Еда. Посадка."
Минусы: "Не дали затычек, повязки для глаз. Было очень шумно. Но спать хотелось так, что было все равно."
Минусы: "My bag lost again"
Минусы: "It was not on time."
Плюсы: "expedite boarding"
Минусы: "uncomfortably hot in the cabin"
Плюсы: "great professionalism and comfort"
Минусы: "they lost my bad trying to find someone that speeks English was a tourcher also the servis was bad"
Плюсы: "The best airline company, thank you very much!!!"
Плюсы: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Минусы: "For me this part is not applicable"
Плюсы: "Great crews, excellent customer service"
Минусы: "The craft is a bit old. Harsh landing."
Минусы: "No entertainment facilities"
Плюсы: "Tight seat, was moved out of exit row because of my age"
Минусы: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"
Плюсы: "The cue lines per zone are the most brilliant idea!"
Минусы: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Минусы: "More water provided during the flight. Also, the second meal was not very good."
Минусы: "Питание, задержка вылета на 1 час"
Минусы: "Lost my luggage."
Минусы: "Great experience"
Плюсы: "The crew was helpful and accommodating"
Минусы: "The flight was delayed, missed connection, and lost baggage. Subpar."
Плюсы: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Минусы: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Плюсы: "The crew was very careful"
Плюсы: "Extremely hot the plane"
Минусы: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"
Плюсы: "It was only 2 hours"
Минусы: "Small plane, no movies"
Минусы: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."
Минусы: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Плюсы: "Over all everything was great, except the bags check in"
Плюсы: "The Air France service was ok. Got me to my destination on time and alive."
Минусы: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Плюсы: "Quick and efficient not lying more to say or critique."
Минусы: "Coffee and a bread roll as a snack??"
Плюсы: "Not much but the staff"
Минусы: "No room, boarding was slow, zero bag or legroom"
Плюсы: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Минусы: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."
Плюсы: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."
Минусы: "Flight was delayed by 1h30min, so we arrived very late"
Плюсы: "Nice staff, very professional and helpful."
Плюсы: "nice drink selection on board flights"
Минусы: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"
Плюсы: "It was ok fligh"
Минусы: "Food was not so good"
Минусы: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Плюсы: "The airplane have great entertainment system. The cabin crew are very nice."
Плюсы: "Plenty of seat space"
Минусы: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."
Минусы: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
Плюсы: "Comfort, food and service are better than average."
Минусы: "When stewardess opened overhead locker, something fell on my head."
Плюсы: "I would like to come on time each trip because I got two late time before with airfrance"
Плюсы: "Staff was nice"
Минусы: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."
Плюсы: "Nice crew, free snacks"
Минусы: "For taller people flying economy sucks . The seats are always to small"
Плюсы: "The food, the service and everything else is fine, quite good."
Минусы: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Плюсы: "Boarding & crew (inc ground staff & check-in) all good."
Минусы: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."
Минусы: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."
Плюсы: "Good on a short flight"
Минусы: "Paying for carry on due to weight limit. First time this ever happened!"
Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."
Плюсы: "было спокойно и я спала."
Минусы: "не понравилось поведение стюардесс, им было все равно хорошо тебе или нет, какие -то плохо организованные, забывали посуду убрать и все стояло перед пассажирами, ходили с такими "кислыми" выражениями лица, что на них неприятно было смотреть. Не понравилось."
Плюсы: "All crew I interacted with was great, friendly, and helpful."
Минусы: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."
Плюсы: "All crew I interacted with was great, friendly, and helpful."
Минусы: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Плюсы: "yes. It was perfect."
Плюсы: "Not much to say here. It was a short flight, and it went smoothly."
Минусы: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."
Плюсы: "All was super!"
Минусы: "All was great!"
Плюсы: "Everything except the delay"
Минусы: "No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes"
Минусы: "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."
Плюсы: "Clean and neat aircraft with nice crew"
Минусы: "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"
Плюсы: "Nice stuff."
Минусы: "Probably teleportation?"
Минусы: "Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late."
Минусы: "Sēdvieta neērta un nepiemērota gulēšanai."
Минусы: "Nothing in time"
Минусы: "One Toilet for a full plane with 150 passengers...."
Минусы: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"
Плюсы: "Very nice plane and we left on time and the flight was very smooth."
Плюсы: "The airplane was brand new. The crew was very friendly"
Плюсы: "They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic."
Минусы: "They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!"
Плюсы: "Small compliment from Air France was lovely and unexpected"
Минусы: "Horrible customer support"
Плюсы: "It was a fairly ordinary flight"
Минусы: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"
Плюсы: "Crews on Air France are outstanding!"
Минусы: "Baggage was lost and was delivered 2 days later."
Минусы: "would not check my bag to final destination"
Плюсы: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."
Плюсы: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Минусы: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"
Плюсы: "most of the crew were polite and helpful"
Минусы: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline."
Минусы: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."
Плюсы: "Newer plane for this stretch."
Плюсы: "Short flight"
Минусы: "They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline."
Минусы: "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"
Плюсы: "Quick boarding, pleasant crew"
Минусы: "Small propeller plane with very limited room, no in-flight service,"
Плюсы: "Pleasant crew, efficient boarding, flight was on time"
Минусы: "No in-flight service"
Плюсы: "Лучший взлёт и посадка в моей жизни. Или это bombardier cs300 или пилот такой молодец. Но было очень круто!"
Плюсы: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."
Плюсы: "Flight was short and sweet, no problems to report."
Плюсы: "We went to Tallin by taxi 5 hour Air Baltic gave for voucher We are group of 8 frends"
Минусы: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."
Минусы: "We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive."
Минусы: "I needed to cancel the flight a month before, and I got no refund"
Минусы: "The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic."
Минусы: "No food or entertainment."
Минусы: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."
Плюсы: "Everything was very smooth and the crew was very attentive."
Плюсы: "Brand new aircraft Wider seats as normal Good selection of food"
Минусы: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."
Минусы: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."
Минусы: "No fee food or beverages at all. Attendants were very pleasant. Since this is an economy airline there reallly is no complaint. Our flight was full and boarding went smoothly."
Минусы: "Who charges for coffee, jeez"
Плюсы: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Минусы: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."
Плюсы: "Things moved along fairly well, especially once I was in Riga. The hour layover stressed me out because I wasn't sure if I'd make it to my connection in time, but the airport was not crowded so I managed to get through passport control fairly quickly and made my flight."
Минусы: "Flight left a late, which was stressful with an hour layover in Riga where I had to go through passport control. Was very stressed, but made it with ten minutes to spare before my connection boarded because the airport happened to be not crowded."
Плюсы: "Booked on kayak and wasn't clear at all about check in or tickets, I looked many times. No way of checking in or getting boarding passes had to pay an arm and a leg at the gate. Also had to pay to check my bag on a half full flight. Have never had to check same bag with Ryanair on over 10 flights now. Will never use this airline again."
Минусы: "I tried to check in on my phone and the app did not allow me. The only way was buying lunch in order to move on with the check in process. I decided to get to the counter and the person charged me US$ 35 euros only for checking me in (even though their app had problems to check in). They charged me in total US$ 100 for checking in and checking my luggage. The service was terrible, especially from the person at the counter. In addition to all that, my luggage did not arrive to the final destination and was lost for an entire week. Every time I called the airline, they were charging me per minute even though they were the ones who lost my suitcase."
Плюсы: "The flights were on time, and the Riga airport was efficient."
Минусы: "The planes seemed very old and rickety. One was an old propeller plane that looked like it had a large patch. The second plane was so old that It was very difficult to open the overhead storage compartments. Both planes rocked side to side during takeoff and landing. I couldn't figure out how to check baggage online through Kayak, and it cost €40 at the airport. It got me where I needs to go, but with the baggage fees, it turned out to be about the same price as other airlines, and I wouldn't recommend the planes for people with any flying anxiety."
Плюсы: "the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special."
Минусы: "Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle."
Плюсы: "no remarks. everything fine for a short flight"
Плюсы: "I liked the (free) upgrade to Premium Economy."
Минусы: "Food was ok but I recommend including a small salad with dinner."
Плюсы: "Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much."
Минусы: "The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin."
Минусы: "The entertainment choices needs updates and more varieties I believe."
Плюсы: "Brussels Airlines crew"
Плюсы: "Crew was friendly, seats were ok"
Минусы: "Flight was delayed for almost 2 hours, there was no explanation, just an apology."
Минусы: "Was really a great experience from start to finish."
Плюсы: "I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight."
Минусы: "Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc."
Плюсы: "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure."
Минусы: "Better boarding process"
Плюсы: "Very pleased with crew and seats."
Минусы: "To be given a blanket. And better choice in music"
Минусы: "poor customer service."
Плюсы: "Edficient boarding and pleasant onboard service"
Минусы: "Cleanliness of plane and limited movies"
Плюсы: "The flight attendant was very quick to meet any needs big or small."
Минусы: "Still extremely unhappy about my broken item."
Плюсы: "Food was better than average."
Минусы: "Boarding could be done more efficiently."
Плюсы: "Excellent service. Friendly staff."
Минусы: "Service was bad"
Плюсы: "Нет такого"
Минусы: "Летели втроем, купили на каждого багажное место и сдали чемоданы в багаж, даже те, что можно было пронести в салон. Однако другие пассажиры-халявщики занесли свои здоровые рюкзаки и чемоданы, превышающие максимальные размеры для проноса в салон. Забили все полки, что некоторым не хватило места на полках. И бортпроводница вытащила нашу одну небольшую сумку и в приказном тоне сказала, чтобы мы засунули ее под кресло переднего пассажира, т.е. под ноги. На мое возражение, что мы целенаправленно заплатили за каждого по багажу и сдали наши кабинные чемоданы в багаж (в отличии от других) и что имеем право вести на полках одну на троих сумку. Однако это ее не волновало. Из-за халявщиков пассажиров у меня 2 часа был дискомфорт. Авиалинии позор, бортпроводнице (крашенная блондинка) позор! Через 3 недели собираемся лететь из Брюсселя в Барселону комппнией из 9 человек, полетим испанскими авиалиниями."
Плюсы: "Entertainment options were awesome!!!"
Минусы: "We left late because they were waiting for people from another flight that got canceled to transfer to our flight, and even with the delay, one of my bags got lost. I was the third person to check in for the flight, so I'm not sure how that happened."
Плюсы: "Great airline"
Минусы: "Great distance to walk between terminals for transfer"
Минусы: "When I was trying to get in the line to check"
Минусы: "the fact I bought a new ticket"
Плюсы: "The flight attendant crew were all very friendly and so good at giving out drinks and water and whatever we needed. I felt really pampered and I wasn’t even in first class. Brussels airlines literally saved my whole trip back from becoming a nightmare because I had a really short connection time in the Brussels airport. I was sprinting to the gate to make my flight and was running real late and they had waited for me! The staff at the gate and at the passport control all were very helpful. I was very impressed by everybody involved and so appreciated that I could make it home as planned instead of having to find a new flight."
Плюсы: "Easy to cancel Trip"
Минусы: "Kayak did not have a system of knowing that I cancelled the flights"
Минусы: "You have to pay for any drink and snacks in flight"
Минусы: "No service - not even a glass of water!"
Плюсы: "Excellent feature that shows your current trip progress on the world map. Excellent selection of movies. Excellent employees."
Минусы: "The seat was alittle uncomfortable."
Плюсы: "Friendly staff, informative captain when we were slightly delayed. Efficient boarding. Complimentary drink. Comfortable seats despite small cabin."
Минусы: "Small aircraft so not much cabin space."
Минусы: "Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone ."
Минусы: "не кормят, и воды не предлагают"
Минусы: "Boarding late. Good for sale-not even a cup of water free, staff rude, there is no entertainment"
Плюсы: "Smooth flight Pleasant staff Smooth boarding process"
Минусы: "Super late due to poor management of runway construction in Brussels No entertainment in the cabin"
Плюсы: "Forgot they were on 24 hour time. Maybe send an alert about that."
Плюсы: "The food was tasty and it was nice to enjoy a glass of wine with dinner"
Плюсы: "The space between the seats was good"
Минусы: "No entertainment at al, no charger for the phone, nothing to drink unless payed! Not even water!! They were 1,5 h late"
Плюсы: "Nice equip and staff, comfortable and on-time"
Минусы: "Veg meal requested but not processed."
Плюсы: "The welcome."
Минусы: "Entertainment was weak. Not enough choices. There was a mixup with my food preference. it was not passed on to the flight and they did not have any vegetarian options. Not even fruits. I was even ready to pay, yet nothing."
Минусы: "Completely chaotic service."
Плюсы: "Crew was vey professional. Arrival in Rome was to a gate rather than a bus, which was unusual but nice. Baggage delivery was also surprisingly quick for Rome. The Brussels Airlines lounge in Brussels airport is fantastic!"
Минусы: "The flight departure was delayed 1 1/2 hours, meaning we arrived in Rome at nearly midnight. No complimentary drinks on board. As a Star Alliance Gold member, I chose Brussels Airlines out of loyalty. But the cheap approach to customer care means I will have to reconsider flying with you in the future."
Минусы: "Babies crying everywhere One couple fighting No food or drinks"
Плюсы: "Pleasant staff, entertainment system is ok although a bit outdated."
Минусы: "Our flight (operated by Air Canada) was delayed due to a control tower fire. Other flights seemed to have been delayed 1 or 2 hours, but ours was delayed 3.5 hours. That's not really the airline's fault, but it seems like they didn't want to communicate updates or give us any options for alternate flights. They also listed the delay at just under 3 hours, rather than the real 3.5 we were late leaving the gate (to avoid giving out vouchers, I suspect)."
Минусы: "Seats had no cushioning on bottom or back"
Плюсы: "I've love Kayak for many years. Booked my ticket directly with Kayak this year. Great service with timely travel updates. First time flying Brussels Airlines. Great planes, wonderful staff and service. Would absolutely recommend Thank you"
Плюсы: "In-flight staff are professional and try to get on with things even in tricky situations."
Минусы: "Inbound connection from Tokyo was late (1 hour) but this flight BRU-MAN was also 1 hour late, so got to the gate easily in time for boarding only to find my seat and boarding pass had been cancelled! Poor management of the situation - they don't check whether the connection is *actually* OK, just use the timetable. Poor real-time handling of the situation. This flight is sometimes subcontracted out to WDL who fly various other flights for SN throughout the day, and so any delay elsewhere in Europe can delay this flight. Baggage priority ignored for Star Gold. Missed train connection on arrival in UK. Due to the above problems. In-flight staff OK but ground crew seem disorganised."
Плюсы: "The food, efficient crew"
Минусы: "Awful boarding process, one person alone for all the passengers with another 3 around doing nothing, which caused the departure to take place more than an hour late"