|Среднее время в пути||3ч. 52м.|
|Цена авиабилета||11 642 ₽|
|Расстояние||2 486 км|
|Авиакомпании||SWISS, Lufthansa, Austrian Airlines, KLM, Aigle Azur, Air Serbia, airBaltic, Finnair, Aegean Airlines, Turkish Airlines, Белавиа, Air Moldova, TAP AIR PORTUGAL, Аэрофлот|
Минусы: Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri
Минусы: The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised.
Минусы: Delayed flight.
Плюсы: The crew was very nice. Seats were pretty comfy.
Минусы: Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay.
Минусы: Luggage did not arrive.
Плюсы: The seats were very spacious and we were fed on the flight!
Минусы: In flight entertainment.
Плюсы: Service and crew
Минусы: The plane is still on the run way waiting for a gate & I’ll miss my shuttle bus to my next stop. Darn...
Плюсы: Crew was nice, flight was ontime
Минусы: While boarding and before starting the engines there was no AC. Temperature was unpleasantly hot
Плюсы: Food was good. Plane was good.
Минусы: Night flight should turn off light. Staff was not skillful and professional.
Минусы: They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th...
Плюсы: Everything was just right.
Минусы: Terrible food and service
Минусы: Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going
Плюсы: Crew was fantastic, seats and entertainment was great. Very good food choices.
Минусы: Everything was very good.
Плюсы: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.
Плюсы: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!
Плюсы: Slow service.
Минусы: Better communication!
Плюсы: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can
Минусы: the headrest is hard. Apart from that- all was fine
Плюсы: Les персоналии sont très жантиль
Минусы: Задержать du vol
Минусы: I take this flight 1-2month...this airline is better than Air Algerie, but only because you feel slightly safer in thier aircraft. As far as service it's terrible with no order or priority. Complete circus as usual and late as well.
Минусы: I bought extra baggage service and my credit card was debited for 40 euros 2 weeks before the flight. On the day of the flight I logged on to make sure I actually have the extra baggage, turned out my account doesn't show it. So I buy another extra baggage thinking that there must be a mistake, and my card was debited again. In the airport, I was told that the system does not show any extra baggage and that I have to pay 200 euros as a penalty! After I protested, I was given a number to call to fix the issue. I tried calling for 20 min with no answer. The employee then tells me "Oh there's no-one there on Sundays" Which he failed to mention when he gave me the number. So we came to the agreement that I have to pay an extra 40 euros because the boarding time was getting close. The next day I try to call with no answer, I send an email with no answer! I was charged 3 times for one extra baggage with no response to my complaint. Not only lousy but absent customer service!
Плюсы: Not much to like
Минусы: Late as usual. Without any communication. The flight was delayed 2 hours and no announcement was made till half an hour later. Boarding gate changed twice without announcement either. Not enough overhead for carry ons had to stow both under my seat.
Минусы: The flight was very poor in services, amenities and personnel! The website is very user un-frineldy! I got a headache to figure out how to add for my in hold luggage which is not as straight forward as described online. And the aircraft was so old, dirty and noisy!
Плюсы: Timeliness, cleanliness and comfort.
Минусы: Inflight duty free closed too early.
Плюсы: I didn't get to my AirSerbia flight.
Минусы: I didn't get to my AirSerbia flight.
Плюсы: On time flights both directions
Минусы: Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage
Минусы: they charged me for baggage when it was supposed to be included
Плюсы: It was great experience clean, new plane, smilung staff, flight on time. Quick boarding although the flight was full. Much nicer than Swiss
Плюсы: flight crew was amazing.
Минусы: Boarding was poorly handled by airport staff
Плюсы: Modern airplane
Минусы: Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous
Минусы: Announcement At the airport and the plane needs speak English more clearly. Thanks!
Минусы: Horrible customer support
Плюсы: Лучший взлёт и посадка в моей жизни. Или это bombardier cs300 или пилот такой молодец. Но было очень круто!
Плюсы: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.
Минусы: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser
Плюсы: I got there
Минусы: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.
Плюсы: At least the crew was friendly
Минусы: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.
Плюсы: Crew was pleasant.
Минусы: Very old plane with seatback screens or USB ports for charging.
Минусы: Things were very scratched
Минусы: Horrible food
Плюсы: The crew!
Минусы: We were late
Минусы: 15 min late and at Athens airport took me 40min to get my luggage.
Плюсы: Not much! Boarding was a nightmare, nobody knew which was the gate and actually they never put it up on the depatscreen. I felt like cattle!
Минусы: Get organized! Let the passengers know the gate, board by zones instead of a cattle call 45min. before boarding and having to endure the pushing and shoving during this time. Getting in an airplane where people are trying to find a place for their belongings, not finding any and clogging the way.
Минусы: No delays!!
Плюсы: Comfortable for that sort of journey
Плюсы: crew was great, food was delicious, seats were comfortable.
Минусы: updated movie library, better handling of boarding for priority customers.
Плюсы: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.
Минусы: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.
Плюсы: The crew was professional and very engaging
Минусы: The food I was served was the same on the last flight I had...wich was 3 weeks prior. A little variety would be appreciated. The quality was excellent, but...
Плюсы: Great food options, very tasty. Crew was attentive, polite and professional.
Минусы: Food is very very poor for the tickets price they charge . Even the paper package looked super cheap.
Плюсы: Полет и посадка, несмотря на тяжелые погодные условия, прошли отлично!
Плюсы: Upgraded to business class by some reason
Плюсы: Attentive staff.
Плюсы: Clean, spacious airplane. Good food. Friendly crew.
Минусы: Airport personnel at CDG did not know which gate would be used even after the boarding should have already started.
Плюсы: Great stewardesses
Минусы: Flight delay
Плюсы: On time Enough leg room Service
Минусы: Had to pay for the baggage, not sure why 1st bag is not free...? Tickets were not cheap - 1 bag should be included for this price. No vegetarian food options available.
Минусы: Great flight
Плюсы: The only think I enjoyed is knowing I will never fly them again
Минусы: What went right? From the hidden fees to the made up regulations where they try to charge 10-50 euros for CARRY ON BAGGAGE to the inefficient way in which they move you through the system to the 2.5 hr delay causing us to miss our connection because of "PERSONAL REASONS" according to our pilot (even though the plane landed on time and just sat on the tarmac)
Минусы: COnnected from an international flight coming from philly. Due to customs we made it to our plane 30 Minutes before departure (8:52 for a 9:30 departure we were at the gate looking at our plane). Half the reason we were delayed is because not only did we have to pick up our bags and clear customs but we then had to recheck them, not a problem except for the fact that NO BODY WAS AT THE TICKET COUNTER. So Frankfurt airport was gracious enough to let us back through customs with our checked bags (after collecting them in baggage claim). When we showed up they wouldn't let us on the plane and charged us 350 dollar rebooking fee to leave the next day at 3 pm. it only gets worse as no one helped us to rebook, we had to call a number then then had us write an email to the company. I am still beside my self on how terrible of an experience this was as we had to do all of this calling from the Frankfurt airport because no one would help us in person (using skype).
Минусы: Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?
Плюсы: Great crew
Плюсы: The food was great and the crew was very friendly.
Плюсы: The inflight entertainment was great and helped to pass the time. The food was good for airline food.
Минусы: The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep.
Плюсы: Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight.
Минусы: I was very happy with my flight experience with Swiss.
Минусы: Departure arrangement at Budapest airport was total confusion; the plane and departure was approx. 2 hours late. The result: we missed our connecting flight from Munich to Washington DC, thus loosing a whole day to return home. Huge disappointment !!!
Плюсы: Seats were spacious and they fed us on the flight.
Минусы: In flight entertainment.
Плюсы: The crew was great. The sandwich was tasty. And, I loved the leg room!
Минусы: Space is limited even for a small built person. Too crowded considering long the travel time
Плюсы: Seating is terribly tight
Минусы: A normal human sized seat.
Плюсы: My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray.
Минусы: Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable
Минусы: Flight was delayed 1 hour
Плюсы: The crew on both flights were despite the first flight being delayed by 2 hours.
Минусы: More communication with the passengers.
Минусы: The flight wad late becsuse of the immigration.
Минусы: We missed our connecting flight due to the fact that the TAP crew leaving Barcelona said there was “fog” and therefore, nearly half of the flight had the same connecting flight to London. On top of it, they had no other flights and put us up in a hotel instead.
Плюсы: Very comfortable journey, leaving on time, arriving on time
Минусы: Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was.
Плюсы: The flight attendants where good and welcoming
Минусы: Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard.
Плюсы: The crew was friendly and particularly one of the girls was always giving her best
Плюсы: Seat was good
Минусы: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened
Плюсы: Crew was friendly
Минусы: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs
Плюсы: Great plane and staff
Минусы: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....
Плюсы: Food and service
Минусы: Working wifi would be good. Better A/C. More comfortable seats
Плюсы: Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew
Минусы: How do I book a vegetarian meal??
Минусы: Don’t overbook trafficking of flights, I barely made my connection. My colleague missed this same flight last week and had to spend the night in Zürich. I hope this is not a trend because I will not fly Swiss anymore, as I can not have lost evenings due to flight delays.
Минусы: I could have used USB charging station.
Минусы: The seats in coach are incredible small and the seats reclines way to far.
Плюсы: I love Aeroflot
Минусы: My luggage got lost. Meals very hardly not tasty.
Минусы: Flight cancelled without communication, zero customer service, awful experience, will never fly Aeroflot again
Плюсы: Prior flight was delayed and we missed our connection. Aeroflot told us we had to wait 8 hours so to compensate us they upgraded us to business. Turns out our flight was delayed 2 hours so they could have still put us on it. But business class made everything better it was by far the best experience
Минусы: Nothing business class was the best experience I’ve ever had flying. Not one single complaint because the crew was so nice and accommodating and everything was so comfortable food was UNBELIEVABLY DELICIOUS.
Минусы: Resulted in missing the train to Lourdes & paying €151.90 for another train ticket.
Минусы: retard de de + de 12 h du vol et apres 2 semines toujours pas de réponse du service client quant au dédommagement : service aux clients : NUL
Плюсы: We flew from Porto, Portugal to Paris. The tourist information at the Porto airport was very helpful. The airline did provide some food!
Минусы: The website was very confusing. I had a difficult time figuring out whether or not I had to pay extra to check a bag leaving Portugal. My husband and I had wine and olive oil in our baggage so knew we could not carry on our bags. A fellow passenger, much younger than I, found it impossible and ended up paying twice as much as he had to pay the "airport" price.
Плюсы: Taken us by bus as the cool weather and the people used satires to go down to take the bus
Минусы: What every said in the first time with regard the taken bus I hope the company change this way by using the bridge
Плюсы: Flight itself was smooth.
Минусы: Not enough staff to check people in. Then boarding was severely delayed, even if the plane arrived slightly late. They began boarding then held everyone in a kind of enclosure between the gate desk and the jetway. Then when landed in Porto, took a really long time to get checked bags.
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