Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Москвы в Лондон
|март||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 27%.|
|июль||Период самого высокого спроса и роста цен, в среднем на 24%.|
Ср. цена – туда и обратно
|17 672 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|11 556 ₽||или меньше|
Недорого – туда
|7 037 ₽||или меньше|
Авиакомпании Аэрофлот, British Airways и S7 Airlines сейчас не взимают неустойку за изменение и отмену бронирования авиабилетов из Москвы в Лондон. Обязательно проверьте точные условия оказания услуг на сайте агентства.
В авиакомпании S7 Airlines бронирование мест посередине ряда на рейсах из Москвы в Лондон сейчас недоступно.
Большинству путешественников на маршруте Москва — Лондон нужно будет предъявить отрицательный тест на ковид и самоизолироваться по приезде.
Узнайте больше об ограничениях по направлению Лондон
На маршруте Москва — Лондон введены требования о самоизоляции путешественников в течение 10 дней.
На маршруте Москва — Лондон путешественники обязаны предъявлять отрицательный тест на ковид (ПЦР-тест (МАНК) или тест на антигены (экспресс-тест)), сделанный за 72 часа до вылета.
Лондон: правила въезда для вакцинированных путешественниковБольшинству путешественников на маршруте Москва — Лондон въезд разрешен без ограничений, кроме обязательного отрицательного теста на ковид.
Маски:требуются в общественных местах, закрытых помещениях и общественном транспорте.
Рестораны:Границы открыты с ограничениями
Бары:Границы открыты с ограничениями
В среднем перелет без пересадок на расстояние 2501 км длится 4ч. 05м.
Из Москвы до Лондона каждую неделю летают 39 прямых рейсов, то есть в среднем 5 в день.
Самые дешевые за последние 3 дня билеты в одну сторону были найдены на сайте авиакомпании Несколько компаний (4 286 ₽) и Wizz Air (4 951 ₽), а самый бюджетный авиабилет туда-обратно предлагает Несколько компаний (6 724 ₽) и Lufthansa (9 458 ₽).
Аэрофлот выполняет 13 рейсов в неделю (понедельник, вторник, среда, четверг, пятница, суббота, воскресенье)., S7 Airlines выполняет 11 рейсов в неделю (понедельник, вторник, среда, четверг, суббота)., British Airways выполняет 11 рейсов в неделю (понедельник, вторник, среда, четверг, суббота)..
Как правило, воскресенье — самый выгодный день для перелета Из Москвы в Лондон, а среда — самый дорогой. Что касается обратного рейса из Лондона в Москву , самый бюджетный день обычно — четверг, а самый затратный — пятница.
Ваш рейс из Москвы будет отправляться из одного из следующих аэропортов: Москва Шереметьево, Москва Домодедово, Москва Внуково или Москва Жуковский. Приземлится ваш рейс в одном из этих аэропортов: Лондон Саутенд Мунисипал, Лондон Станстед, Лондон Сити, Лондон Гэтвик, Лондон Хитроу или Лондон Лутон.
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты из Москвы в Лондон, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Лондон из Москвы в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Лондон вы полетите одной авиакомпанией, а обратно в Москву — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты из Москвы в Лондон за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Crew was very courteous and attentive"
Минусы: "More fruits and green (non-starchy) vegetables"
Плюсы: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Минусы: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Плюсы: "The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again."
Минусы: "Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea."
Минусы: "Terribly uncomfortable seat."
Плюсы: "Crew good"
Минусы: "Baggage small bag forced to check"
Плюсы: "Best food I've ever had on an airline! Great flight. Not too full."
Минусы: "Arm rests didn't lift all the way up on the plane."
Плюсы: "Very short flight so pretty standard."
Минусы: "The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them."
Минусы: "No overhead fans and seats were not very comfortable."
Плюсы: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Минусы: "A slight delay"
Минусы: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."
Плюсы: "Great services and the staffs. Very comfortable flight and plane"
Плюсы: "Good seats for my wife and i: window and aisle seat"
Минусы: "Only glass of water free...coffee is 3.50"
Плюсы: "All very comfortable"
Минусы: "It was delayed"
Минусы: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"
Плюсы: "The gate agents, crew, and food."
Минусы: "Entertainment monitor kept stopping, then going, fast forward, then fast reverse. Watched a 1 hour 10 minute movie that took 2 hours 40 minutes to view. I am over 200 cm in height, the passenger in front of me was 163 cm with seat all the way back while sitting on the edge of her seat playing games. The monitor I was watching was about 14 cm from my face. I never put my seat back, but I sure as hell will now. This flight was over seven hours, that is to long to be contorted."
Плюсы: "Very friendly and efficient Good food"
Минусы: "Zürich airport early closing at night so difficult to check in and drop off luggage"
Плюсы: "Not sure why airline companies buy planes where the seat in front recline to the lap of the costumer behind where it makes a 9 hr flight miserable"
Плюсы: "Service was excelent puntualiti was excelente thank you very much"
Плюсы: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Плюсы: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"
Минусы: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."
Плюсы: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Минусы: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"
Плюсы: "short travel time"
Минусы: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."
Минусы: "We had almost 8 hours delay"
Плюсы: "The service on board was excellent, I would use this airlines in the future..."
Минусы: "flight and luggage deliver delayed. Missed meeting as a result"
Плюсы: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Минусы: "At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud"
Минусы: "Very tight seating in economy for a transcontinental flight"
Минусы: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"
Плюсы: "The Swiss personnel both on board and off (check in) were courteous, efficient and very nice."
Плюсы: "good service"
Минусы: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"
Минусы: "Cramped seats"
Плюсы: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Минусы: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Плюсы: "Flight attendants were polite and very nice."
Минусы: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Плюсы: "zurich a great airport."
Минусы: "cheese roll"
Плюсы: "Super nice and skilled staff, everyone was great to interact with."
Минусы: "Not a thing."
Минусы: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."
Плюсы: "Decent food, for airline food. I was not expecting anythoing for the 3 hour flight,. Included beer/wine/spirits helps a lot."
Минусы: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."
Плюсы: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"
Плюсы: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"
Плюсы: "Real silverware. Great crew presence. Ice Cream and chocolate."
Минусы: "My flight was pleasant"
Плюсы: "Brand new plane, with ultra modern seating. We had a lot of room."
Минусы: "We sat in the plane for 40 minutes before takeoff"
Плюсы: "Quick boarding"
Плюсы: "Gate changes and delays boarding made getting food between flights an impossibility. On board food was appreciated but was a snack and in 12+ hours travelling this made it tough."
Плюсы: "That is wasn't crowded"
Минусы: "That I had a 5 hour delay and I was t informed about it earlier"
Плюсы: "most things were good"
Минусы: "the passport check process in Zurich was awful!"
Плюсы: "Swiss planes were clean and everything worked. Flight attendants very friendly. Food was superb. Plus, the connection in Zurich, as always, was seamless and painless. Will definitely give Swiss my preference when looking at trans Atlantic flights."
Плюсы: "I love the food and the movies"
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Минусы: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"
Плюсы: "The plane was too hot"
Минусы: "Plane too hot"
Плюсы: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
Плюсы: "Full meal and entertainment system even for a shorthaul flight."
Минусы: "Tight leg room"
Минусы: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
Плюсы: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
Плюсы: "Turkish do a good job of giving you a good service for your money."
Минусы: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Минусы: "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"
Плюсы: "Все отлично!!"
Плюсы: "Big plane, friendly staff, good food."
Минусы: "Sometime, it gets a bit too cold."
Плюсы: "the seats were more roomier than the flight to istanbul."
Минусы: "One of the other passengers was being difficult and irritating on the flight."
Плюсы: "I liked the food."
Минусы: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Минусы: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Плюсы: "The staff were very welcoming and the seats were very comfortable"
Минусы: "Flight was a little delayed"
Минусы: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."
Минусы: "Have yet to arrive"
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "Comfortable flight, on time and good service"
Минусы: "I book flights and they toke money and last minute when i went to the airport is not existing at all"
Плюсы: "Food was great so was service"
Минусы: "All was good"
Минусы: "My entertainment set didn't work"
Минусы: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."
Минусы: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Минусы: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "Friendly good service"
Минусы: "Istanbul changing gate to get to such long walk"
Плюсы: "Professional and friendly staff. Excellent film selection."
Минусы: "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."
Плюсы: "Great flight"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Плюсы: "Everything was fine on this flight."
Минусы: "Everything was fine on this flight."
Минусы: "long boarding"
Плюсы: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Минусы: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."
Плюсы: "Great entertainment options. The food was very good for a relatively short flight. Definitely will keep flying Turkish Airlines."
Минусы: "The passenger that did get seat for her child and herself next to each other. So I gave up my window seat because another premadonna would not give up his. That was the only bad part."
Плюсы: "loads of room, great entertainment system, nice crew and the food was very good too."
Плюсы: "highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air."
Минусы: "everything was very well done"
Плюсы: "Very professional and very convenient."
Минусы: "Service on this flight was significantly better than the Cairo flight, probably just because this flight goes to London. Welcome drink were promptly served but the food choice was still a big no-no. EVERYTHING CONSISTS OF DAIRY PRODUCT THAT I M ALLERGIC TO. When I brought this to the flight attendant's attention, none of them was apologetic and none of them tried to find out another solution to me, who was flying their airline the first time and didn't know the not-so-diverse food option."
Минусы: "Better boarding and entertainment"
Плюсы: "Отличный экипаж!)"
Плюсы: "The aircraft was barely half full."
Минусы: "Delay due to fog at LHR, but this is not the fault of the airline"
Плюсы: "Flight departed on time. Crew were friendly and efficient"
Минусы: "Boarding seem to be chaotic, no boarding by group or seat number."
Минусы: "Will never use Lufthansa again"
Плюсы: "As previously stated hated having to go through security again"
Минусы: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"
Плюсы: "The crew was friendly. The seating was ok but dirty floors"
Плюсы: "Very Organised and punctual"
Плюсы: "Everything except delay"
Плюсы: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Минусы: "Ground staff poor customer service"
Плюсы: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Минусы: "No food for vegetarians."
Минусы: "Space is too limited even for the a small built body."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Very friendly crew, great seats in economy with lots of legroom."
Плюсы: "The flight was adequate."
Минусы: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Минусы: "1hr 20 minutes late"
Плюсы: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Минусы: "Flight was over an hour late and no compensation from the airlines."
Плюсы: "great over all experiance. Don't let the other negative reviews put you off"
Плюсы: "The Lufthansa app provides updates on plane status and gate number, etc."
Минусы: "Delay and food was bad"
Плюсы: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Минусы: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"
Плюсы: "See above"
Плюсы: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Минусы: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "The staff were all super helpful and friendly! Pleasure to fly with!"
Минусы: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"
Плюсы: "the on time scheduled departure"
Минусы: "the long complicated walk to terminal"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Минусы: "Our flights were delayed both on the way there and back"
Минусы: "Check-in process. Baggage fees."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Минусы: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Минусы: "No problems average flight slight delays."
Плюсы: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Минусы: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"
Плюсы: "Usual good service for economy class on this airline"
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Минусы: "Refusal to board as our flight was a few minutes landing"
Минусы: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("
Минусы: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."
Минусы: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."
Минусы: "Boarding tool a long time and late take off"
Плюсы: "Stewards dis perfect job"
Плюсы: "Seat was very comfortable. Crew was great."
Плюсы: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Минусы: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Плюсы: "In flight crew worked hard"
Минусы: "No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on"
Плюсы: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Минусы: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."
Плюсы: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "Service was good and the crew was courteous and friendly"
Минусы: "Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!"
Плюсы: "I get Airpoints with the flight, crew were lovely."
Минусы: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."
Плюсы: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Плюсы: "Great staff, good meals, snacks, and drinks thru the entire flight."
Плюсы: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Минусы: "Poor announcements"
Минусы: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Минусы: "Hot tee was only offered after hot meal service not before."
Плюсы: "The flight was fast and conftable"
Минусы: "I didn’t get my food"
Плюсы: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."
Минусы: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Минусы: "The best"
Плюсы: "Not much"
Минусы: "Lateness and virtually no food at lunchtime"
Плюсы: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Минусы: "I don't remember anything about the food."
Плюсы: "Good place for the legs"
Плюсы: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Плюсы: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Минусы: "Complete lack of information and abrupt staff when flight was delayed"
Минусы: "Nothing to dislike"
Плюсы: "Service beyond expectations"
Минусы: "When I was boarding all representatives was very unfriendly and I would say they were rude."
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Плюсы: "Plenty of food and drinks, pleasant crew"
Плюсы: "Great staff, friendly and helpful."
Плюсы: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Минусы: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Минусы: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."
Плюсы: "Pleasant flight crews on all flights."
Минусы: "Cramped seating in coach."
Плюсы: "The pilot did a great job landing the plane in high winds."
Минусы: "По предложению авиакомпании я выбрал диабетическое питание, но на борту мне сообщили, что у них нет такого питания. Зачем тогда предлогать то чего не можете выполнить."
Плюсы: "please see comments above for my previous flight excellent experience!!! I used to fly with KLM but with definitely check Austrian Airlines first for my flight needs from now on."
Плюсы: "Friendly staff"
Плюсы: "Service was spectacular. The United crew was awesome."
Плюсы: "Everything seemed all right"
Минусы: "We paid in advance for Do & Co meals but the crew did not notice we had done so. We had to ask them to go find them, and by then there was not enough time left to heat them and eat them"
Плюсы: "The meal and drink service was quite good. The stewards/stewardesses were very attentive and kind."
Минусы: "There is not enough leg room. There is even less room if the person in front of one's seat has the seat reclined. The seats barely recline at all, so sleep is impossible. Sleep would be possible if there were enough room to rest one's head on the tray in front of the seat. This is impossible if the person in front of one's seat has reclined his or her seat. Thus, sleep is totally impossible on this aircraft. The sinks in the bathrooms also need to be deeper and need to drain more quickly."
Плюсы: "Not much...."
Минусы: "The ticket indicated the wrog gate 21 instead of 31."
Плюсы: "Great atmosphere, crew was excellent!"
Минусы: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Плюсы: "Staff were professional and polite."
Минусы: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Плюсы: "Flight and the crew!"
Минусы: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Плюсы: "Crew was great and helpful despite oversight in my special meal."
Минусы: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Плюсы: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Минусы: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Плюсы: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Плюсы: "Seat was good"
Минусы: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Минусы: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Плюсы: "Good beverage service."
Минусы: "Over an hour delayj for departure."
Минусы: "Boarding was very slow."
Минусы: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Плюсы: "Like the overall KLM experience"
Минусы: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Плюсы: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Минусы: "Long haul flight made pleasant by KLM"
Плюсы: "The crew!!"
Минусы: "Our lougage did not arrive"
Плюсы: "Shirt flight but well catered, boarding was efficient and quick."
Минусы: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Плюсы: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Плюсы: "Good flight, arriving well on time."
Плюсы: "Good entertainment options. Nice flight attendants"
Минусы: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Минусы: "They have mabaged to lost my luggage"
Плюсы: "Sandwich was incredibly tasty (although not much filling)"
Минусы: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Плюсы: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Плюсы: "On time"
Минусы: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Плюсы: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Плюсы: "Very friendly service!"
Плюсы: "Decent seat size. Sorta slept the whole flight."
Минусы: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Минусы: "Amesterdam airport employee was really rude"
Минусы: "Задержали вылет почти на час."
Плюсы: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Плюсы: "Service impeccable!"
Минусы: "They have one line of executive class after the kitchen and toilet, is very noisy."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Минусы: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Минусы: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Плюсы: "Very little if any."
Минусы: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Минусы: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Минусы: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Плюсы: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Минусы: "Nothing! It was all great!"
Плюсы: "Arriving more or less on time"
Минусы: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Минусы: "As above"
Плюсы: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Минусы: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Плюсы: "Flight was efficient enough and staff were friendly."
Минусы: "It was delayed quite a bit and more on-time updates would have been appeciated."
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "Loved this 747! Crew was professional and food was very good."
Минусы: "We had a long wait (25 minutes) at the gate because we were early."
Минусы: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Плюсы: "The staff and crew"
Для удобства пассажиров авиакомпании, выполняющие рейсы из Москвы в Лондон, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Москвы в Лондон
Маски от перевозчика для пассажиров всех рейсов из Москвы в Лондон
Места в середине ряда на рейсах из Москвы в Лондон недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из Москвы в Лондон
Гибкие условия отмены
Посмотрите билеты из Москвы в Лондон с бесплатным изменением бронирования