Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Москвы в Европу
Ср. цена – туда и обратно
|19 178 ₽|
Недорого – туда и обратно
|12 713 ₽|
Недорого – туда
|7 234 ₽|
Авиакомпании Аэрофлот, S7 Airlines и Победа сейчас не взимают неустойку за изменение и отмену бронирования авиабилетов из Москвы в Европу. Обязательно проверьте точные условия оказания услуг на сайте агентства.
На KAYAK нет прямых рейсов по этому маршруту. Длительность самого быстрого рейса с пересадками — 2ч. 25м..
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты в Европу, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Европу в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Европу вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты в Европу за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Минусы: "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."
Минусы: "No delays!!"
Плюсы: "Accuracy in times"
Плюсы: "Comfortable flights. On time. Nice staff."
Минусы: "Food was not great."
Минусы: "Air pressure in cabin was terrible"
Плюсы: "The flight wasnt completely full so we were able to spread out a little bit and be more comfortable"
Минусы: "The entertainment"
Плюсы: "Roomy seats and good food"
Минусы: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."
Минусы: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Минусы: "It was late and missed connection. Had to buy a new tix form Aegean !!!!"
Плюсы: "Crew was pleasant. Boarding was efficient."
Минусы: "Seats not particularly comfortable after a trans Atlantic flight. This review process needs a N/A category."
Плюсы: "Wider than average seats and a nice meal."
Минусы: "Plane was not near the gate & we had to ride a bus to the plane."
Минусы: "Не долетело 2 чемодана из трех. Разбираемся."
Минусы: "We boarded late and had to sit on the runway for quite a while. Ended up leaving more than an hour late."
Минусы: "The flight was delayed for more than 2 hours without having any announcement nor a reps to tell you what was going on or when is the new departure time. The aircraft is very small, old, narrow seats, delay in boarding and unboarding."
Плюсы: "Crew very helpful and happy to assist Good communication"
Минусы: "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"
Плюсы: "Clean aircraft. On time. Crew very attentive."
Минусы: "Seats are too close together. I could not lower my tray table without hit my stomach: I would like to see some kind of entertainment."
Минусы: "Connection flight was not accessible because of the arrival delay. Airline staff did not help at all."
Плюсы: "Clean plane, good snacks and coffee, etc., smooth flight."
Минусы: "Check in at Budapest was chaotic and disorganized; when we arrived at the check in desk after waiting twenty minutes we were told we couldn't check in there, but had to check in at a kiosk and return."
Минусы: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Плюсы: "Very good"
Минусы: "I arrived just before the hour an hour before departure for a 6am flight, which is in line with their 60 minute policy to find the counter closed. I spent another 25 minutes running around the airport trying to find someone to assist including a ticket agent to adjust my flight. Only to be told I couldn't get a flight out until the next day and I had to pay more for my original ticket for it. I contacted customer service and their response was a simple copy and paste of the rules which I was well aware of (apparently I should have really been there 90 mins before and not 60 according to the site). I only booked with the airline because it offered an 8 hour layover in Athens...a chance to see a bonus city. There are plenty of other airlines with more flexible and consistent policies. I have traveled the world on many airlines and have never had an early check in counter close or to have to chase down a representative to get service."
Плюсы: ".usually I like this company."
Минусы: "There was 50% of the flight with a feeling that the is no air. It was suffocating."
Плюсы: "Flights were on time."
Минусы: "I was charged for the bags. I didn't know that I was spouse to pay for the bags since the itinerary doesn't show clearly what type of ticket I have!!"
Плюсы: "Перед полетом дают конфетки, как в детстве. Достаточный ассортимент напитков, неплохая еда ( на утреннем перелета был вкусный пирожок с овощной начинкой, а вечером- полноценной горячее, маленький овощной салатик, что-то сладкое), стюардессы красотки и очень доброжелательные, на рейсе в Россию была даже русскоговорящая девушка."
Минусы: "As something that seems to happen pretty much constantly with Aegean... the plane arrived late and was delayed... which also in turn caused me to miss my scheduled bus to Jerusalem... but... what can you do... not everything is in our control unfortunately... I hope one day that the airline will organise itself and get things running a bit more smoothly.... Also... there was a meal on the flight but not option was given to those who are vegetarians to request a special meal at time of booking or later on while managing the booking... this was a bit unfair in my mind that my only option was a pasta and meat sauce meal so I did not get to eat... also... within my Star Alliance menber account I am listed as a vegetarian meal... so it should have been automatic just as it is on Swiss, Lufthansa, Etc... when I fly with them."
Плюсы: "Excellent AEGEAN staff, polite and helpful."
Минусы: "We're not on this flight"
Плюсы: "Good customer service and unexpectedly good food. Nice staff."
Минусы: "Boarding was late, and it took forever to take off and land. I missed my ferry because of this and had to buy another ticket. Also super small seats."
Плюсы: "On time. Space. Great team."
Плюсы: "efficiency and a sense of a smile from the ground staff"
Минусы: "the fully booked plane."
Плюсы: "I slept through most of the flight."
Минусы: "Everything else. Especially that I had to pay $60 for one luggage."
Минусы: "Doesn't mention on kayak that the flight was low-cost flight and that we need to pay extra for luggage. we had to pay it on the check -in on airport and it was so expensive."
Плюсы: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Минусы: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Минусы: "The hand luggage was collected before the gate from several passengers to check in, however not from everyone and others boarded with the same size hand luggage as was collected. As a result, 45 minuts waiting at the belt for suitcase in Athens and beeing late for meeting!"
Плюсы: "good service prompt take off quick disembarkation"
Минусы: "the two paramedics in the seats next to me clearly engaged in an inappropriate workplace relationship lol"
Плюсы: "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."
Плюсы: "Можно заказать другой тип питания (заранее), но не факт, что его принесут. Кошерное питание - лучший выбор."
Минусы: "Обычное питание совершенно невкусное, очень соленое. Из большой компании никто не смог его съесть. Кошерное питание - лучший выбор."
Плюсы: "Comfortable, friendly attendants, good food served."
Минусы: "There isn't entertainment, however, it was very comfortable and relaxing."
Минусы: "Tehran station staff need more trainig and need to be overseen"
Минусы: "This flight was delayed by an awful 8 hours. We were stuck at the airport through the entire morning and missed half our day in Santorini. There was very poor communication between the airline and us so we were utterly frustrated at the experience."
Минусы: "40 minute delay due to traffic at destination airport. Not Aegean's fault. Pilot kept us informed. Very nice job."
Минусы: "I did not know that I will have to pay for lagged 45$"
Плюсы: "Good food and beverage service on a short duration flight."
Минусы: "Boarding was a little cumbersome, having some reading materials would help."
Плюсы: "Border and de boarding front and back of the plane"
Минусы: "The staff in Athens airport, at the ticket desks, were disinterested, and actually rude. Bad impression."
Плюсы: "So rude crew"
Плюсы: "The seats were so comfortable"
Минусы: "Very nice crew and great food"
Плюсы: "Services is good ."
Минусы: "Food can be better"
Минусы: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Плюсы: "Great atmosphere, crew was excellent!"
Минусы: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Минусы: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Плюсы: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Минусы: "Move the drapes a few more inches back."
Плюсы: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Минусы: "Flight was delayed, had to run to my next connection flight."
Плюсы: "Crew was great, very responsive and hospitable!"
Минусы: "more lunch choices, especially choices without dairy products."
Плюсы: "Crew helpful. Food good."
Минусы: "Better range of movies please"
Минусы: "Too hot inside the aircraft"
Плюсы: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Плюсы: "The flight crew was so friendly and the food was really good."
Минусы: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Минусы: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Плюсы: "Nice aircraft"
Минусы: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Плюсы: "Crew was nice and friendly"
Минусы: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Плюсы: "Crew were great, food, entertainment, seat and everything else was great as well."
Плюсы: "On time and friendly crew"
Минусы: "Boarding needs improvement"
Минусы: "The flight was cancelled and had to be rerouted on United Airlines."
Плюсы: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Минусы: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Плюсы: "Entertainment options."
Минусы: "Service was poor, seat did not recline, and the food was terrible."
Плюсы: "Everything is alright"
Плюсы: "Smooth flight."
Минусы: "Seat a little cramped."
Плюсы: "Light snack and complementary wine"
Минусы: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Плюсы: "Flight crew very nice"
Минусы: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Минусы: "Nothing special"
Плюсы: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Плюсы: "Great on board service from a very professional crew."
Минусы: "Can't think of a thing."
Плюсы: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Плюсы: "Friendly attendants. Decent food, and frequent snacks and beverages."
Минусы: "No charging ports for electronic devices."
Плюсы: "Overall everything was ok."
Минусы: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Плюсы: "Service, technology"
Минусы: "Could not print by boarding card and was not allowed to board in Amsterdam"
Плюсы: "Good Experience"
Минусы: "Nothing much"
Плюсы: "Absolutely nothing!"
Минусы: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Плюсы: "The aircraft was clean"
Минусы: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Плюсы: "Good flights. Good prices."
Плюсы: "Very friendly service!"
Минусы: "Задержали вылет почти на час."
Плюсы: "Service impeccable!"
Минусы: "They have one line of executive class after the kitchen and toilet, is very noisy."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Минусы: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Минусы: "OLD OLD plane with hard seats and tiny screens"
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Минусы: "lack of meal options"
Плюсы: "The cabin crew were fantastic and funny"
Минусы: "Tiny seats"
Плюсы: "Food and staff were great"
Минусы: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
"Our flight got delayed for 12hrs, we were not told when will we resume the flight and we were not provided hotels. We had to wait every hour by the boarding gate because the airline kept calling us for boarding and then delaying it for another hour."
Минусы: "Not much. This airline hit all points of the travel experience with consistently high quality execution."
Плюсы: "The crew were really nice. The food was good too."
Плюсы: "Timely, clean, friendly crew. Love this airline."
Плюсы: "Great crew, they were very nice. Food was good enough, could use more variety but i never had good food on any flight."
Плюсы: "I requested a refund and haven't received it yet."
Минусы: "A refund"
Плюсы: "Хороший экипаж: слаженная работа и предупредительная забота. Мягкая незаметная посадка."
Минусы: "Не менее 1 часа просидели в самолёте из-за очереди на ВПП (проблема аэропорта), но экипаж предупредил сразу + работал кондиционер, так что было не критично + в полёте частично наверстали время задержки. Спасибо экипажу!"
Плюсы: "Movie selection is great."
Минусы: "- Food is mediocre at best. - Slow boarding at Moscow, due to tiny waiting area. People had to queue long through small corridor and stairs, and then stand some more in the bus to the airplane."
Плюсы: "best good food"
Минусы: "good breakfast"
Плюсы: "Comfortable flight and good timing."
Минусы: "Vegetarian food is very poor quality."
Плюсы: "Вкусный сандвич из круассана"
Минусы: "Не работала розетка USB весь полет, не смог зарядить телефон"
Плюсы: "Отличный пилот и хорошие бортпроводники."
Минусы: "Отсутствие возможности пользованием приложения Аэрофлот, не очень приятная история. Питание к сожаление ниже среднего."
Плюсы: "Smooth boarding, excellent crew."
Минусы: "Quality of the food could be better for a business ticket. Bread like a stone and not warmed."
Плюсы: "Вежливые проводники и умелые пилоты"
Минусы: "К самоллету везут так долго что начинаешь забывать о том что ты летишь))))"
Минусы: "Соседи сзади"
Плюсы: "Классный экипаж, профессионалы. Неплохое питание. Стюардессы умницы! Отличное владение языками."
Минусы: "Тесное размещение, нет развлечений и дисплеев на борту. Произошла задержка рейса, а по прилёту обьявили о прибытии совершенно в другой терминал (1 вместо 2), из-за чего лично у меня возникли некоторые проблемы!"
Минусы: "Через час после взлёта перестал работать экран. И почти до конца полёта не работал.жто конечно очень , очень плохо. Ни кино ни посмотреть, ни навигацию не узнать."
Плюсы: "К экипажу претензий нет - делали все что смогли. Пытались нагнать отставание, обслуживание было на обычном для компании уровне, без сбоев."
Минусы: "Самолет опоздал на 40 минут, при этом его поставили на стоянку так далеко, что в итоге в аэропорту мы оказались на 2 часа позже чем должны были. Соответственно и багажа ждать пришлось дольше обычного. Конечно - форс-мажор с поздним прилетом самолета в Мюнхен, но зачем было его еще и усугублять ?"
Плюсы: "Хороший перелёт. Стюардессы предупредительные и внимательные."
Минусы: "багаж получил на следующий день"
Плюсы: "Комфортные сидения"
Минусы: "Очень долго ехали на автобусе от гейта до самолета - около 25 минут. Притом было ощущение, что сначала ездили кругами. Проверка посадочных талонов при входе в самолет. Все остальные авиакомпании последний раз проверяют билет при входе в гейт, поэтому после прохода уже прячешь билет подальше. А тут потребовали предъявить. Пришлось долго искать в сумке, пока все остальные пассажиры ждали своей очереди на улице."
Минусы: "При посадке на борт ранее выбранный 7-й ряд был заменен на 14-й без пояснений и извинений. Рейс задерживался на 2 часа, Kayak показывал, что рейс по расписанию и время приземления, хотя даже посадку еще на борт еще не открыли."
Минусы: "Огромная очередь на сдачу багажа, несмотря на предварительную регистрацию. Работали только по 2 стойки из 40 на каждую очередь . Очередь выстроилась в три изгиба. Заняло минут на 40. Приезжайте заранее с этим аэрофлотом! Ну про мерзкий холодный сандвич молчу."
Плюсы: "Стюардессы отличные"
Минусы: "Неудобные кресла"
Плюсы: "Excellent crew. Good plane, but seats aren’t very comfortable for night flight (in Boeing 777 more comfortable). Perfect meal!"
Минусы: "No personal bus for business class. Not very comfortable seats for night flight (Aerobus 330)."
Плюсы: "Some cabin crew tried to do good job Flights were on time"
Минусы: "Checkin at SVO terminal D is total disaster. Understaffed counters, hours long lines, lack of instructions and assistance. On oversees flight 4 out of 6 lavatories were out of service. Cabin crew were in such hurry that they missed our row couple times. They served water only 4 times for 10 hours flight and refused to give a whole bottle for some bogus security concern."
Минусы: "При прилету в Новосибирск выяснилось, что багаж из Москвы не прилетел. Ждём"
Минусы: "Food was horrible, boarding was in between 2 gates, easy to be missed"
Плюсы: "Nada, esta ha sido mi peor experiencia con una aerolinea."
Минусы: "Yo venía con ellos de Nizhny a Moscú para luego agarrar el avión hacia Vienna. Llegamos con 2 horas y 45 minutos de tiempo antes de que saliera el siguiente vuelo. Bajando del avión nos atrasaron 40 minutos. En el counter mas de una hora y en migración otro poco de tiempo. Nos saltamos la línea al ver que no nos iba a dar tiempo y así fue. Llegamos 18 minutos antes y no nos dejaron entrar. Lo peor es que Aeroflot no nos ayudó y nos dijo que nosotros fuimos los que llegamos tarde. Lo mismo le sucedió como a 10 personas del mismo vuelo y cuando estabamos poniendo las quejas vimos por lo menos otros 10 de otros vuelos con la misma situación."
Плюсы: "The most important part of a flight is arriving and returning safely, so in this regard, Aeroflot made the grade. The airplanes appeared new and on one of four flights, there seemed to be a decent amount of legroom in coach."
Минусы: "The crew...upon boarding, they literally say things like "come on, come on, hurry up" when you are moving as fast they allow you to move. It was just rude. In Moscow, the boarding staff were even more pushy and rude. The flight attendants are relatively polite, but definitely not friendly. The bathrooms smelled of urine upon boarding the flight. The movie system (while it was better than nothing) worked very poorly, froze up, would not take the button presses and aside from a couple of the movies, the majority were from the 1980's, 90's and early 2000's. Lastly, and the worst, the food was over cooked and tasteless. We were served a total of 6 meals on all of our flights. I had requested gluten free meals. I was served the EXACT SAME FOOD at every single meal! Worse yet, that meal consisted a 2"x 2" piece of chicken (which was palatable), tasteless yellow rice and a teaspoon glob of deathly overcooked spinach. A salad with just olive oil for the dressing. No vinegar, nothing. And a dry rice cake. Seriously, it was the worst airplane food I have ever endured. I would avoid Aeroflot if at all possible."
Минусы: "No tv screen from cai to moaco9"
Минусы: "Good service"
Плюсы: "on time efficient boarding - comfortable seating"
Минусы: "no entertainment but who cares on short flight"
Плюсы: "-quick and easy"
Минусы: "I was in the cue to board the plane and the Aeroflot employee just told me that bording is closed, then 7 other passengers came after me and no one was allowed to bored. They literally just didnt let us enter the plane saying that boarding is complete and they don’t care."
Плюсы: "Экипаж отличный."
Минусы: "Что я давно отменила рейс, а вы мне шлете напоминания о нем и анкету, чтобы я оценила то, что я не совершала!!!"
Плюсы: "Вылет вовремя, прилёт раньше на 30 минут."
Минусы: "Очень узкие ряды, ноги некуда девать! К завтраку не было хлеба Не распространяли миграционные карты"
Плюсы: "Вежливость, улыбчивость экипажа."
Минусы: "Очень маленькое расстояние между креслами, в то время как в рейсах в Европу расстояние нормальное."
Минусы: "Багаж не прилетел..........!...................."
Плюсы: "Good crew, good food."
Минусы: "Bad airplane SSJ-100 (new, but noisy). Boarding was terrible!!! They started boarding 15 minutes early and we were waiting in bus 20 minutes to go to airplane and were going to airplane 15 minutes yet!"
Плюсы: "Generous meals with great food choice. Professional crew. Excellent choice of entertainment to fill the sleepless night."
Минусы: "Unless I was doing something wrong, long-haul economy seats barely recline. Combine that with quite limited legroom, and an overnight flight can turn into a questionable experience."
Минусы: "Не было ничего, что не понравилось"
Плюсы: "Без эксцессов: - с размерами ручной клади - никто не лютовал - на посадке задержек не было"
Плюсы: "Новый самолет, багаж включен"
Минусы: "Долгое ожидание багажа."
Плюсы: "Fast boarding at Sheremetyvo Airport."
Минусы: "Food was awful. No tea or coffee after the meal. Long delay at Sheremetyvo on taxeyway for de-icer. Audio system on in flight entertainment was high pitched. Screen was dark even with added contrast. Seats rather cramped."
Минусы: "Забрали ручную кладь в багаж. Подход к ужесточению контроля за ручной кладью формально правильный, но Аэрофлот потеряет своих лояльных клиентов. Размер рамки не совпадает с размерами, утверждёнными мировыми практикам и соответственно выпускаемых мировыми брендами Samsonite, Tummi ручной клади. Подход "коверный" , в том числе и для бизнес класса, для Skype priority!!"
Минусы: "В Москве в Шереметьево работник Аэрофлота или аэропорта объявила, что в феврале изменились параметры провоза багажа в компании Аэрофлот и не пропускала пассажиров на рейсы Аэрофлота со словами, что вас не пропустят в самолёт. На сайте Аэрофлота никаких изменений нет, люди оставляли свои чемоданы, в том числе и я, хотя с габаритами все по стандарту -50-35-20"
Плюсы: "Отличный сервис, приятный экипаж, все понравилось."
"Very nice experience with Finnair, especially transatlantic flights. Professional crew, excellent service, scheduled on time, headache free environment, very clean and looks like new airplane. Only positive emotions. However, the aircrafts on domestic or short range flights look outdated, and definitely there is room for service improvement."
"I was impressed with Iberia! Would definitely fly again!"
"It was a small Regional plane. Not much to expect"
Плюсы: "Free movies"
Минусы: "Free wifi. Better movie selection"
Минусы: "Snack and some complimentary wifi or entertainment"
Плюсы: "Seat was comfortable, food was surprisingly good."
Плюсы: "It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly"
Минусы: "Only the other trip by air with Finair"
Плюсы: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Минусы: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"
Плюсы: "Great crew"
Минусы: "Clean up the planes better"
Плюсы: "Комфортный самолет, приветливый персонал."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "Аналогично предыдущему рейсу - персонал рисам самолет."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "Everything! I never knew Finnair was such a great airline."
Минусы: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."
Плюсы: "Очень приятный экипаж, проявляли понимание и старались помогать во всем!"
Минусы: "Задержка рейса на 3 часа и 10 минут."
Плюсы: "I got an extra blanket."
Минусы: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."
Плюсы: "Flight was good with no turbulence. Crew was professional and courteous."
Минусы: "Problems with monitor, went down a couple of times. Would like a better movie selection. Food used to be better. Even the dessert was not what I used to get before. Felt like the legroom got tighter too."
Плюсы: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"
Минусы: "1. Ordered special meal but it didn’t come. Maybe because I took a ticket the same day. 2. Delayed in NY and as result missed my connection in Helsinki"
Плюсы: "Very nice staff. Probably one of the best flights"
Плюсы: "The flight did eventually take off, unlike a few others leaving around the same time."
Минусы: "We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying."
Плюсы: "Понравилась хорошая организация на пересадке, хоть и была 1 час 20 минут остался запас по времени (можно нам даже было не торопиться)"
Минусы: "На регистрации в Мюнхене сотрудница стойки не хотела регистрировать до конечного пункта, хотя в раньше в подобных перелётах с короткой стыковкой регистрировали до конечного пункта. Пришлось вызывать главного и доказывать, доказали. Больше неприятностей не было, если не считать плохую погоду в Хельсинки, где задержался рейс на 40 минут."
Плюсы: "Service was good"
Минусы: "Sitting in last row of business, coach passengers talking loud, bumping and kicking my seat back. I wouldn't call it business at all."
Плюсы: "the food was decent, the people were nice"
Минусы: "the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line."
Плюсы: "Friendliness of staff"
Плюсы: "Crew is very nice and helpful. Food is just fine."
Минусы: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."
Плюсы: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."
Минусы: "I could not be given the boarding pass fir the last leg of my trip"
Плюсы: "I flew in economy. 9+ hours from ORD to HEL. The seat was average size. We were provided with a pillow, blanket and headphones. I did not use the in-flight entertainment, which was on an LCD screen. It was warm, so i didn't use the blanket. I also brought a neck-pillow, which is vital on overnight flights. They served a full dinner shortly after takeoff: I had meat lasagna which wasn't that bad, along with corn, a roll w/ butter, two saltine crackers with decent cheese and a chocolate pudding. Upon waking, I ate the breakfast, which was scrambled eggs and two sausages and a roasted tomato, a roll with butter, fruit cup and orange juice, coffee on the side. All pretty good, it was nice to have a meal before deplaning in Helsinki and waiting to get through passport control. Attendants on this flight were quite friendly. Check-in was run very efficiently. No problems with luggage. All in all, a real bargain price, and I got more than I bargained for."
Минусы: "As for the downside, I had no significant disappointments on the long leg of my flight on Finnair. I hope my return flights will be just as good."
Плюсы: "The original flight was canceled, the stroller was taken away when boarded the airplane, and not seen until final destination. With a 1-year-old and 2 and a half year old, this was the worst ever flight. Take us 35 hours total travel time to get home with 2 small kids, it is a nightmare."
Минусы: "The flight was cancelled and changed to 2 stops from one. We purchased a 1 stop flight because of the kids. In mid season a week before departure, we were notified about the change and it was impossible to get a same priced ticket so close to departure. We bought insurance but even with that was impossible. Looks like a scam. Very upsetting, messed up the whole thing."
Плюсы: "They lost my bag."
Минусы: "They lost my bag."
Плюсы: "Like that you served Finnish food! many choices of films to watch was great too!"
Плюсы: "Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other."
Плюсы: "The crew was friendly. We were delayed, but I think that's because we were waiting on travelers with delayed connecting flights."
Минусы: "The food was very heavy, heavier than airplane food usually is. The touchscreen TVs were not very responsive."
Плюсы: "They were on time"
Минусы: "Low level service, quarrel at the check in about size of the hand luggage (fits all standards, excepts self imposed Finnair rule <8 kg). Poor to no service."
Плюсы: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Минусы: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."
Плюсы: "All standard service, nothing extremely good or bad."
Плюсы: "Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow."
Минусы: "The experience going was great. Coming home, the plan was old, but it didn't bother me."
Минусы: "No kiosk check-in? The airline definitely takes its making pasengers queuei for hours."
Плюсы: "Everything went smoothly"
Плюсы: "Well this was a first for me. The flight was overbooked and some one wanted to go to New York. Finn Air asked me if I would give up my seat they would get me on the next Finn Air flight to Chicago. I did and they even up graded me to business class on the next flight. It was the best flight experience of my life. Great food, hosts, and service. It was very comfortable the entire way."
Минусы: "Очень мальенькая самолёт"
Минусы: "Не было возможности заказать спец питание"
Минусы: "PLANE DID NOT ARRIVE ON TIME AND OUR DEPARTURE DELAYED , WE PLANNED ENOUGH TIME FOR TRANSIT AT HELSINKI FOR TOKYO BUT WE HAVE TO RUN TO THE GATE"
Плюсы: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Минусы: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."
Минусы: "Food and drinks overpriced."
Плюсы: "I like the Airbus A330 model's that AA flies from Charlotte on European destinations. They are the former USAir A330's and they are nice both in business and economy. There are no premium economy seats on this version. And Charlotte is an excellent airport to fly from/to."
Минусы: "I wish there was a premium economy offering on this plane. The first row of economy is sold as such but is really nothing like prem economy apart from additional legroom."
Плюсы: "Personnel were very nice and fight was comfortable"
Минусы: "Received an email 30 minutes before leaving for airport that flight was on time. Went to the airport and found out flight was delayed 4 hours"
Плюсы: "Finnair is always a pleasure and Helsinki is an attractive and well-run airport."
Плюсы: "on time friendly staff"
Минусы: "more food choices"
Плюсы: "The crew and the food were great!"
Минусы: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."
Плюсы: "The sear was messy they didn't clean it it was full of pieces of bread."
Минусы: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."
Плюсы: "Cops is always a good reason to flight"
Минусы: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Минусы: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Минусы: "Seats were too close together."
Плюсы: "Amasing crew"
Плюсы: "It was very comfortable and pleasant."
Минусы: "Could be a little better the service, the dinner was late"
Плюсы: "The crew was very friendly."
Минусы: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."
Плюсы: "Crew very professional"
Минусы: "Boarding was a little confusing"
Плюсы: "Great crew and prompt boarding."
Минусы: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."
Плюсы: "Crew was wonderful and welcoming!"
Минусы: "Excelente aerolínea"
Плюсы: "Tight seat, was moved out of exit row because of my age"
Минусы: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"
Плюсы: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Минусы: "See above. Overall, very nice experience."
Плюсы: "Everything was great"
Минусы: "Питание, задержка вылета на 1 час"
Минусы: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."
Плюсы: "The crew were polite and friendly"
Минусы: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"
Минусы: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"
Плюсы: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Плюсы: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Минусы: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Плюсы: "Great service"
Плюсы: "Food and wine was very good. Music selection was excellent."
Минусы: "Not enough leg room."
Плюсы: "I like fly attendant who served us meal"
Минусы: "I didn’t like that space between each seat is small"
Минусы: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."
Плюсы: "Priority boarding with kids"
Минусы: "Nothing special just like easyJet ir Rayanair"
Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"
Плюсы: "It was ok fligh"
Минусы: "Food was not so good"
Плюсы: "The plane arrived in New York smoothly"
Минусы: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."
Плюсы: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Минусы: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Минусы: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Плюсы: "Smoothness of flight and service"
Минусы: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"
Плюсы: "The inflight service"
Минусы: "The 3 hours delay"
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."
Плюсы: "Todo muy bien Volvería a viajar con ellos."
Плюсы: "Nice crew, free snacks"
Минусы: "For taller people flying economy sucks . The seats are always to small"
Плюсы: "Punctual, not crowded."
Минусы: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."
Плюсы: "The food, the service and everything else is fine, quite good."
Минусы: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Плюсы: "Good on a short flight"
Минусы: "Paying for carry on due to weight limit. First time this ever happened!"
Плюсы: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"
Плюсы: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Минусы: "2 hours delayed..."
Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."
Плюсы: "было спокойно и я спала."
Минусы: "не понравилось поведение стюардесс, им было все равно хорошо тебе или нет, какие -то плохо организованные, забывали посуду убрать и все стояло перед пассажирами, ходили с такими "кислыми" выражениями лица, что на них неприятно было смотреть. Не понравилось."
Плюсы: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Минусы: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"
Плюсы: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Минусы: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."
Минусы: "The crew was not very polite."
Плюсы: "Seats were comfortable with good recline. Food was good, but not excellent."
Минусы: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."
Плюсы: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Для удобства пассажиров авиакомпании, выполняющие рейсы из Москвы в Европу, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Москвы в Европу
Маски от перевозчика для пассажиров всех рейсов из Москвы в Европу
Места в середине ряда на рейсах из Москвы в Европу недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из Москвы в Европу
Гибкие условия отмены
Посмотрите билеты из Москвы в Европу с бесплатным изменением бронирования