Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах Москва Домодедово – Северная Голландия
|ноябрь||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 4%.|
|февраль||Период самого высокого спроса и роста цен, в среднем на 1%.|
Ср. цена – туда и обратно
|15 929 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|13 802 ₽||или меньше|
Недорого – туда
|18 705 ₽||или меньше|
На KAYAK нет прямых рейсов по этому маршруту. Длительность самого быстрого рейса с пересадками — 5ч. 40м..
Большинству путешественников на маршруте Москва Домодедово — Северная Голландия нужно будет предъявить отрицательный тест на ковид и самоизолироваться по приезде.
Узнайте больше об ограничениях по направлению Северная Голландия
На маршруте Москва Домодедово — Северная Голландия введены требования о самоизоляции путешественников в течение 10 дней.
На маршруте Москва Домодедово — Северная Голландия путешественники обязаны предъявлять отрицательный тест на ковид (ПЦР-тест (МАНК)), сделанный за 72 часа до вылета.
Северная Голландия: правила въезда для вакцинированных путешественниковБольшинству путешественников на маршруте Москва Домодедово — Северная Голландия въезд разрешен без ограничений, кроме обязательного отрицательного теста на ковид.
Маски:требуются в общественных местах.
Рестораны:Границы открыты с ограничениями
Бары:Границы открыты с ограничениями
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты в Северная Голландия, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Северная Голландия в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Северная Голландия вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты в Северная Голландия за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "The trip was very short."
Минусы: "Providing a savory snack to the passengers"
Минусы: "Mechanical troubles caused a 2 hour delay in departure. Otherwise, the flight was good as usual."
Плюсы: "Crew was friendly, flight was relatively empty so comfortable."
Минусы: "The flight was delayed two hours... three and a half separate times. Finally left around 7 hours late."
Плюсы: "The thing that i could come back home"
Минусы: "The attendants missed me in every serving including meal and giving out documentation forms. No idea how to skip passengers within their sight..."
Плюсы: "I liked the time and care that they took to help those that needed assistance."
Минусы: "In Tbilisi boarding was delayed and there was no information about the delay. The gate wasn’t even announced until the expected boarding time."
Плюсы: "Crew were super friendly; food was very good - had trouble choosing options. This was in reference to business class."
Минусы: "We were on a 757, flying business class. Is not a proper flat bed option; and being 6’4” struggled on finding a position in which I could sleep in."
Плюсы: "Friendly staff, business class upgrade."
Минусы: "No priority boarding at the Lufthansa lounge."
Плюсы: "The plane was clean and we arrived early."
Минусы: "Service of food and drinks was very disorderly."
Плюсы: "Excellent flight attendants and customer service"
Минусы: "Informing travelers that flight was late."
Плюсы: "Good service"
Минусы: "No individual entertainment system"
Минусы: "There was no personal entertainment system nor USB port for charging."
Плюсы: "Little snacks, USB ports, clean"
Минусы: "Video and music are kinda out of date"
Минусы: "Luggage didn’t arrive and it will arrive tomorrow or next day Horrible experience,flight was delayed one hour but they promised my luggage would arrive.Shame on them"
Плюсы: "Flight was punctual. While the crew did their job, they didn't seem as friendly as usual with Air Astana."
Минусы: "The Boeing 757 is a narrow cramped aircraft for such along flight. It would be good to have an aircraft with not so narrow seats, such as the A320 or A321 or B767 on longer routes. No boarding announcement at Almaty - they just opened the door and you had to "know" that it was time to board."
Плюсы: "The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment."
Плюсы: "Price Travel Kit Relatively new aircrafts"
Минусы: "I experienced the same things in both of my flights. Flight attendants did not even asked me what I wanted to drink. I have to yell them to receive their attention. They really nee some training."
Плюсы: "Price Travel kit"
Минусы: "The flight attendants ignored me every time they serve drinks. Even when I push the button it took them 10 minutes to get there and then they forgot to bring my water. I had to ask again. There were some Kazak people in front of me, it did not even take two minutes to bring their water. I don't understand, I guess staff is afraid of speaking in English. The aircraft was old and not comfortable."
Минусы: "Flight delay and can't feedback the problem"
Плюсы: "Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds."
Минусы: "Absolutely full place, slow boarding."
Плюсы: "Every seat taken, but with a 2/2 configuration, it was fine. Didn't even have long lines for the toilet. Both landings were super smooth, and one was extremely skillfull - we had been bouncing around in a storm, and the pilot still put us down smoothly."
Минусы: "Don't like boarding by bus."
Плюсы: "Almaty airport needs to be improved and pictures on Air Astana web are much better than real ones. Also check in counter personals are really unskilled."
Минусы: "check in counters"
Плюсы: "Everything was fairly comfortable. Staff was friendly and attentive."
Минусы: "The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear."
Плюсы: "Всё хорошо!"
Плюсы: "Thank you for having enough legroom for someone taller. Makes life much easier"
Минусы: "Weather delays, however nothing anyone can do about that"
Плюсы: "Flight attendants were really warm welcoming and benevolent. Food and drinks are good"
Плюсы: "Punctual, comfortable, good service on-board."
Минусы: "Like Astana Airport, the domestic to international transfer at Almaty is also not well signposted and even though it's the same building, requires going outside in the cold and then back inside. Also Almaty Airport is crowded, the toilets are poor and it really needs to be refreshed. Air Astana is a great airline but is really let down by the poor transfers at both Astana and Almaty."
Плюсы: "Flight was on time. Good food."
Минусы: "Flight timing in the middle of the night was horrible. While the seat would have been fine for a day-time flight, it was most uncomfortable to try and sleep in for an overnight flight. What made it worse that the man sitting next to me spilled over into my area."
Плюсы: "Good legroom."
Минусы: "Boeing 757. 1 movie on overhead screen.no power to charge devices"
Плюсы: "Crew was great"
Минусы: "No legroom or entertainment"
Плюсы: "The crew was extremely pleasant. We received real food with real silverware. The seats were comfortable. I like the little cute bags filled with an eye mask, earplugs, toothbrush and even socks!"
Минусы: "Push come to shove I would say the entertainment system needs to be updated since there was no individual tvs."
Плюсы: "Check in ok"
Минусы: "Gate agent said the plane is full and dint look to change my seat but turns out a lot of seats on the plane Flight attendant said no to me to change seat but yes to another Russian speaking pessager! Overall, a bad experience with 49 minutes delayed flight!"
Плюсы: "It is very nice"
Плюсы: "It was a short flight so not much to say. Crew was attentive to passengers and polite."
Плюсы: "Gave us a hot snack sandwich and drink for a short less than 2 hour flight."
Плюсы: "Hot towel, candy, nice flight attendants."
Плюсы: "The flight was on time, the plane was new, the crew was polite."
Минусы: "Nothing really."
Минусы: "The flight was delayed by 3 hours. They did not even attempt to text, though they knew the flight would be delayed. When I asked the check in agents about this, they said what can they do? This is a serious lack of taking personal responsibility. What can they do? They work for the company! There are several steps they could take, but they chose to abdicate responsibility instead. Even though I'd been there for several hours and specifically asked for a window seat and been granted a window seat, during boarding, they changed my seat to a middle, which was the icing on the cake. Also, during announcements, the pilot did not even give an apology. This is poor management And I'm disappointed in Air Astana."
Плюсы: "Empty plane."
Минусы: "Ran out of Sauerbraten."
Плюсы: "Plenty of leg room therefore comfort on the plane. The staff were courteous and helpful."
Минусы: "The selection of movies seemed on the whole dated."
Плюсы: "The first leg from Bangkok to Almaty was amazing. A great crew, a nice airplane and overall a nice flight in economy."
Минусы: "The second leg was the total opposite. An old plane and a less than ideal flight. That airplane has to be taken out of service or upgraded. Its like we were flying on a plane that hadn't been upgraded since the day they bought it 30 years ago."
Плюсы: "Good ground handling staff that dealt with my special baggage requests well. Clean new plane. Pre-departure beverages even in economy class."
Минусы: "No service offered. No drinks, nothing. Admittedly it was only a 35 minute flight but at least water would have been nice in-flight."
Минусы: "No individual screens for movies for an Intl flight. I'd be better to fly Turkish Air instead"
Плюсы: "Air Astana consistently has clean and comfortable equipment"
Минусы: "Had confirmed special meals for myself and family. On board crew did not handle lack of special meals. Forced to eat standard meal if I wanted to eat. Had a few other issues on service."
Минусы: "Flight delays and cancelled flights. I've been stuck in Almaty for 2 days waiting on a flight out. Still haven't reached my destination."
Плюсы: "Schedule. Price."
Минусы: "Level of service."
Плюсы: "food on flight to georgia was good"
Минусы: "food returning from georgia was bad"
Плюсы: "Сервис на высшем уровне, даже еда вкуснее, чем обычно, самолеты отличные, летаю уже 4й раз - очень нравится"
Плюсы: "Not much."
Минусы: "Business Class Lounge in Almaty is a joke,,,and if your flying Air Astana it's even more of a joke as you have to pay for anything you eat or drink. If you have other options avoid Almaty and Air Astana at all cost. This is the first Business Class lounge I've ever seen without Wi Fi ."
Плюсы: "Flight was cancelled. Kayak did not notify us. We found out by accident. There was no customer service from kayak. We had to solve with with the airline"
Минусы: "There was no food ..."
Плюсы: "Crew was very courteous and attentive"
Минусы: "More fruits and green (non-starchy) vegetables"
Плюсы: "Free food, relatively spacious"
Минусы: "more food!!! REEE!!!"
Плюсы: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Минусы: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Плюсы: "Very attentive staff, good food and drinks."
Минусы: "We paid for upgraded seats that were still very tight."
Плюсы: "The food was the best I’ve ever had in a plane"
Минусы: "Sound quality for the films was awful"
Плюсы: "The seats in exit row were large enough for me to straighten my legs"
Минусы: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."
Плюсы: "Service was minimal but sufficient, Food was good"
Минусы: "Seats 23A, 23B were extra cramped on the B777-300ER, even though they are sold as "extra comfort"! due to the video screen taking space between the seats. The seats were so cramped that the overhead light kept coming on, unknowingly, when people shifted in their seats."
Плюсы: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Плюсы: "Nice crew, nice plane"
Минусы: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"
Плюсы: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"
Плюсы: "Excellent food. Lovely service. Departure and boarding on time."
Минусы: "No entertainment at all. Very limited leg room"
Плюсы: "Fast, on time."
Минусы: "No entertainment at all, super uncomfortable"
Минусы: "All was great"
Минусы: "The same as the first flight, although it was a bit better, offering chocolates and a small breakfast, although they didn’t have an alternative to ham or yogurt for people who are not interested in them"
Плюсы: "Just another flight, nothing special."
Минусы: "I liked everything except the airplane itself, which I hated. I was fortunate enough to get an exit row on my long flight going over; I did not get lucky on my way home. The flights between Zurich and Brindisi were more comfortable than the long haul flights. The long haul flights are abominable and should be outlawed by governments as they are currently configured. The boy next to me literally could not fit his legs/thigh bones in the space provided by his seat. I did okay as I am not tall, until the woman in front of me decided to lean back. It is not her fault, however, though I thought nasty things about her and periodically tried to dig my knees into her back to get her to lift up her seat. The fault belongs entirely to Swiss Air, which chooses to treat human customers as steerage. The only thing that made the experience worse was the impossibility of choosing my seat online for my return because I had only a smart phone with not-great wifi available. Choosing one's seat should not be dependent on having good wifi and a computer, however. It is bad practice to "sell" seat choices. The families around me were not able to sit together because of this shoddy, greedy practice on the part of the airline. It is also not fair, subsequently, that other passengers are faced with giving up the seats they've chosen, or been given, to assist families in sitting together. Honestly, the extent of the greed on the part of airlines nowadays is astonishing. What used to be a thoroughly enjoyable way of traveling has become an ordeal at best."
Плюсы: "Service was great staff very attentive food was good and crew makes sure you are never hungry or thristy"
Минусы: "It was a 11 hour flight and coach seats too small to sleep"
Плюсы: "Nice sandwich and chocolate."
Плюсы: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Минусы: "Only thing that could have been easier is to offer more self check-in options at the airport. Very courteous staff, and wait wasn't extremely long."
Минусы: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."
Плюсы: "Relaxed check-in"
Плюсы: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Минусы: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"
Минусы: "Seating and foot space was uncomfortable to me."
Плюсы: "Vegetarian curry lunch/dinner was good. Cabin temperature was good. Bathroom was clean."
Минусы: "flight crew were snippy. Had to ask for tea in between meals. Was assigned a middle seat when there were so many empty seats. The idea that we had to pay for seat assignments."
Плюсы: "My upgrade to first class. Service she good is good considering short flights"
Минусы: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"
Плюсы: "Entertainment was excellent and they made it a very comfortable flight."
Плюсы: "Food was great."
Минусы: "No USB. Entertainment was so-so."
Плюсы: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"
Плюсы: "comfortable flight"
Плюсы: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Минусы: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Плюсы: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Минусы: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."
Плюсы: "Flight attendants were polite and very nice."
Минусы: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Плюсы: "Good product, excellent food, great and attentive service"
Минусы: "Set quality for Business leaves much to be desired. Feels like sitting in Y with middle seat free."
Минусы: "I was taken away from boarding for a random check that took a long time due to not enough staff Entertainment system was broken for about 50 people, even after a reset. Terrible for an overseas flight. Food was very poor, staff lied about resetting the entertainment system. The plane took off 1 hour late and was not allowed to taxi to taxi to the gate for 1 hour, making us extremely late."
Плюсы: "Everthing went as planned. Left on time. Cannot complain."
Плюсы: "The food"
Плюсы: "It was a very short flight. Thankfully very short."
Минусы: "I paid extra for extra leg room and there seemed to be no difference in leg room between business class and economy class."
Минусы: "My flight was pleasant"
Минусы: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."
Минусы: "I ordered a low carb meal . Only 1 pear + 1 apple for the later snack was a bit disapointed. Not balanced easy."
Плюсы: "i got a free upgrade to Business Class... which was super awesome! everything about it was great! the regular Economy Class i had on the way there was perfectly good as well. but Business Class was just the best all around."
Минусы: "the ridiculous checking-in / boarding process. seems like showing my passport like once or twice would work. it did on my way there. for some reason it was needed like 17,000 times with ridiculously understaffed lines needing to service several hundred people on the way back. absurd."
Плюсы: "I was upgraded! Delicious lunch."
Плюсы: "Good staff, food, service"
Минусы: "No leg room for us tall people!"
Плюсы: "Professional. On time. Attentive. Great movies. Overall great."
Плюсы: "The chairs were actually more comfortable than the 777. The cheese bread sandwich they gave us was very tasty."
Плюсы: "Отличный экипаж!)"
Плюсы: "Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!"
Минусы: "It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in."
Плюсы: "Crew was super professional and friendly !"
Минусы: "Little to no overhead cabin room to stow by my bag so had to place under my feet."
Плюсы: "Seat super comfortable!"
Минусы: "Food service could've been better"
Плюсы: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Минусы: "No food for vegetarians."
Плюсы: "Got an amazing pastry as a snack with tea, it was huge and really tasty!"
Минусы: "Not much to say."
Минусы: "Space is too limited even for the a small built body."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Friendly and cheerful crew. Very generous with the drinks."
Минусы: "Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though."
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "Online check in, easy to board. Flight was on time."
Минусы: "I wish there was a vegan option for the food/snack onboard."
Плюсы: "Smooth flight except for tasteless special meal"
Плюсы: "Very roomy seats, friendly attendants. Nice sunset. My sister liked the 'tour' of the airport on taxiing to the gate. I found it frustrating. The plane was about 30 minutes late which was nice because it took a while to get off our Munich flight, find our new gate and we ended up nearly running to the gate."
Минусы: "I, again, didn't like walking down 3 flights of stairs, getting a crowded bus to take us to the plane. We are used to using a jetway to the plane. I realize that European airports are busier than American airports though."
Плюсы: "Although the flight to Frankfurt was delayed for more than an hour they made special arrangements to get on time to the next flight."
Минусы: "I have no flight to connect to."
Плюсы: "Everything except that cookie!"
Минусы: "I liked everything except the cookie. It reminded me of the low quality supermarket American cookies, way too sweet and flavorless. They used to give little sandwiches, excellent in quality!!! A cookie is good too, but a better one would do a great difference! It was early morning, who would eat a sugary chocolate chip cookie for breakfast? But otherwise, I would fly with Lufthansa again in a heartbeat!!! Thank you!!!!!!"
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Минусы: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Минусы: "No problems average flight slight delays."
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Good flight crew, professional, glad I arrived on time"
Плюсы: "Every thing except food. Could be better"
Минусы: "Less space in the seats than there used to be."
Плюсы: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Минусы: "United Airlines needs to upgrade its planes."
Плюсы: "You guys did a great job. I've never seen boarding go so smooth, The self-serve boarding gate was better than any human."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Минусы: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Минусы: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."
Плюсы: "Good plane"
Минусы: "No entertainment on board of the aircraft"
Плюсы: "Clean plane, decent entertainment options"
Минусы: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"
Плюсы: "The crew was friendly. I did not need to wait in line too much for use of restroom. The flight was on time."
Плюсы: "Extremely polite and courteous."
Плюсы: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Минусы: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."
Плюсы: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Минусы: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."
Плюсы: "Updates form Kayak were much better than any info from Lufthansa"
Минусы: "Overbooked. Offering € 250 to stay. Serious delay"
Плюсы: "Crew was very good. Pilots, definitely, were high level professionals."
Минусы: "My reservation was cancelled - I found it at DME.. An email, which Lufthansa Moscow promised to send me, had never come. My carry on, while weighted 7 kg, and was, I believe of standard size was not approved. Again, there was an unnecessary on my mind, second TSA-like check at FRA. Lufthansa could just bring me by bus to the departure gates. I believe that police officers with openly carried machine guns INSIDE of TSA secured zone at FRA is too much (though I am not a law enforcement person)."
Плюсы: "Flight was short. Only 3.x hours."
Минусы: "Seats were very uncomfortable and seems to be made from paper. Very little leg room. My pregnant wife experienced very unpleasant feelings all flight long."
Минусы: "The airline went on strike the day I was supposed to fly, so at 4:30 in the morning I arrived to the airport and learned that my flight got cancelled. The evening before there were no info about cancellation on internet. But a representative re-booked my trip on the same day with 2 different companies from the other airport and provided a free taxi. So I arrived to my final destination only 3h late. So my ratings will go only to "overall" as OK. On the other flights with Lufthansa the "Entertainment" and "Food" are usually Excellent"
Минусы: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Минусы: "It was a problem with one passenger, she came from another row and take two seats close to me and my daughter, she wanted to fly with comfort, so I told her it is not nice, this is not her seats and I have a kid with me and she should share wirh another people too, butshe was freeked out because I did a comment, than she asked me what country I'm from and I told: Russia. So she told me she could see why I so unclever...all Russian the same and laughing on me. I didn't expect so racist behavior and I stopped any conversation and complained to flight attendant. And I was double surprise! She went to her talked with her and than tell me that she could take any place she wants and she never told me any racist words, and maybe I'm a lier. I was so upset and I told a passenger that I can go to court when get back to US, she was really scared now and start sorry! But it was to late to sorry! When I asked flight attendant to sorry, she told she do not sorry!!! The flight was Monday October 3rd 2016 Lufthansa 459 San Francisco -Munich, name of flight attendant Eva-Katherine Pfaffel, the passenger seat 44 Diana or E I think, they didn't provide me information about name or her seat. The flight attendant told me it is not big dealing, maybe for Germany it is ok, but in US it is really rude, original I'm from Russia, my daughter too, additionally she is black, it will be really good if I never feel this again, I was in really helpless situation. It is really unpleasant when you spend money and get neglect."
Минусы: "The company denied any responsibility for the passenger and for the full fill the trip"
Минусы: "Moscow demanded that Lufthansa had to pay 500 dollars"
Плюсы: "Boarding process. Insane lines to check bag. Disorganized process. No one, including crew, had any idea what was going on. A real embarrassment."
Минусы: "See above."
Плюсы: "Seat comfortable."
Минусы: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Плюсы: "Good on business class was amazing and the staff was always ready to help with any questions."
Минусы: "Flight was delayed twice and because of that the airplane was not as clean as it should of been"
Минусы: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."
Плюсы: "The crew was nice, friendly and helpful."
Минусы: "There wasn't an autobus ready to take us from the main terminal in Athens to the plane on the runway."
Минусы: "Uncomfortable seat and to close to seat in front. Could barely put tray table down!"
Минусы: "Air pressure in cabin was terrible"
Плюсы: "Good space between seats."
Плюсы: "Roomy seats and good food"
Минусы: "Не долетело 2 чемодана из трех. Разбираемся."
Плюсы: "Great service, crew and good food"
Минусы: "One hour delay"
Плюсы: "the damage my luggage ."
Плюсы: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."
Плюсы: "Ease of boarding and crew"
Плюсы: "Every thing was fast,easy & kindly I didn’t eat-can’t say my opinion"
Минусы: "The main problem is that when I bought the ticket, it wasn't clear luggage wasn't included but only carry on items. I had to pay extra. It was a surprise. I assumed that 1 small suitcase was included."
Минусы: "Connection flight was not accessible because of the arrival delay. Airline staff did not help at all."
Минусы: "We didn't have enough time to get to our connecting flight. We were confused and had to run the whole time. We just made it."
Плюсы: "Friendly staff Delicious food Comfy seat Timely breakfast served quickly"
Минусы: "Had to put my carry on luggage far from my seat since there were too many people with carry on"
Плюсы: "Flights were on time."
Минусы: "I was charged for the bags. I didn't know that I was spouse to pay for the bags since the itinerary doesn't show clearly what type of ticket I have!!"
Плюсы: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Плюсы: "Food and drinks provided."
Минусы: "Small seats. Slow service at baggage drop off."
Плюсы: "Nice aircraft , excellent crew"
Плюсы: "Перед полетом дают конфетки, как в детстве. Достаточный ассортимент напитков, неплохая еда ( на утреннем перелета был вкусный пирожок с овощной начинкой, а вечером- полноценной горячее, маленький овощной салатик, что-то сладкое), стюардессы красотки и очень доброжелательные, на рейсе в Россию была даже русскоговорящая девушка."
Плюсы: "Once we landed in Athens, knowing that our next flight would be taking off in 5 minutes, we thought ther was no way that we'd make it. Instead, they had someone waiting for us when we got off of the flight and someone to run all 11 of us through the airport to the plane. Aegean held the flight because they knew 11 people from the Santorini flight were coming."
Минусы: "Once on the plane, we ended up sitting there for another 30 minutes, even though it was already 20 minutes late waiting for us. When I asked the stewardess whether that meant that our bags were going to make the flight she said she'd have to check. She never came back. I then asked a second girl and she said that she'd have to check and she never came back. I finally asked again before landing and she supposedly went and asked someone and came back and said yes they made it. Got to baggage claim - no bags. We had another flight to catch back to the states, so we didn't have time to figure out the situation. We spent the next three days frantically calling Aegean, to no avail. Their customer service either wouldn't answer or would tell us to call London Heathrow lost and found, who wouldn't answer. Eventually, Delta found our bags and had to work with Lufthansa and their own boots on the ground at LHR to find the bags and get them back to us."
Плюсы: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Плюсы: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Плюсы: "Aegean delivered excellent service during my flight to Amsterdam from Athens! They actually served a complimentary meal and wine during my 3.5 hour flight. The flight attendants were so nice."
Минусы: "I loved the service during the flight and I can't wait to fly Aegean again!"
Плюсы: "Surprised to have food."
Минусы: "Plane was very hot boarding. Here was not organized boarding."
Плюсы: "short flight but managed to get some coffee/food, very helpful and polite crew as always"
Минусы: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Плюсы: "Excellent AEGEAN staff, polite and helpful."
Плюсы: "The crew was very friendly and I was surprised a 3 hour flight included free breakfast and beverages. Boarding and deboarding was efficient"
Минусы: "Plane is very cramped (at nearly 6 feet tall my knees and legs were pushed completely against the seat in front of me) and because of my location the crew was constantly reaching over me to access food etc. Poor aircraft design"
Плюсы: "Professional and courteous service plus friendly staff plus Greek inspired food menu plus on-schedule performance equals Excellent Flight."
Плюсы: "Great experience"
Минусы: "They should work on their airport staff a little."
Плюсы: "The crew was good"
Минусы: "Having to drive to the plane in a bus"
Минусы: "baggage fees were totally unreasonable high"
Плюсы: "Personnel were great"
Минусы: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"
Плюсы: "Leg space. Courtesy of Staff. Timely departure."
Плюсы: "the service food and punctuality"
Минусы: "The price of the ticket did not include luggage. The biggest problem is that it was not mentioned anywhere during the booking process, and I found out that extra 40$ should be payed for every suitcase at the checkin desk."
Минусы: "The hand luggage was collected before the gate from several passengers to check in, however not from everyone and others boarded with the same size hand luggage as was collected. As a result, 45 minuts waiting at the belt for suitcase in Athens and beeing late for meeting!"
Плюсы: "Staff was great, fast easy check in, food was nice and everything was on time."
Плюсы: "Very comfortable"
Плюсы: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Минусы: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."
Плюсы: "Можно заказать другой тип питания (заранее), но не факт, что его принесут. Кошерное питание - лучший выбор."
Минусы: "Обычное питание совершенно невкусное, очень соленое. Из большой компании никто не смог его съесть. Кошерное питание - лучший выбор."
Плюсы: "check-in staff and crew were very friendly, food was ok. wine selection was great."
Минусы: "passengers have no clue how to queue."
Плюсы: "THe food was not bad."
Минусы: "They charged me for a standard one piece of luggage 35 Euro without advance notification. I forgot my phone at the gate, but they did not let me go back to take it (even when I was willing to give up on the flight and bear the cost). An awful company. To stay away."
Плюсы: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Минусы: "Movies available weren't to my taste, which isn't important anyway."
Минусы: "Thank you"
Плюсы: "Nice crew"
Минусы: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."
Минусы: "Seating is extremely cramped"
Плюсы: "The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her."
Минусы: "1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices"
Минусы: "My wife and I were separated by six rows. Unacceptable!"
Минусы: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Минусы: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."
Минусы: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."
Плюсы: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Минусы: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."
Минусы: "Flight was cancelled on the first day. I had to call to find out that I was rebooked on a flight the next day."
Плюсы: "it was mess, so I cant say positive thing"
Минусы: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Плюсы: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Плюсы: "Great staff, good meals, snacks, and drinks thru the entire flight."
Плюсы: "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Минусы: "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."
Плюсы: "Again as in previous flight very efficient professional and pleasant staff ."
Минусы: "Seat reservation system didn't work ,reserved one seat and got another.Food portions were smallish .No internet over the Atlantic .While the multimedia service was phenomenal I guess there could have been a larger variety and more episodes would have been good as well ."
Плюсы: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Минусы: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "I watched three good movies during the flight to London. I enjoyed them."
Минусы: "Nothing particular."
Плюсы: "clean airplane. staff friendly and helpful. good movie selection"
Минусы: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."
Минусы: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."
Минусы: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"
Минусы: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"
Плюсы: "Everything was excellent"
Плюсы: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Минусы: "Hot tee was only offered after hot meal service not before."
Минусы: "The best"
Плюсы: "Very nice crew."
Минусы: "Buses to aircrafts. No snack on short flights."
Плюсы: "Very well organozed"
Плюсы: "Helpful service, decent food."
Плюсы: "The plane crew was really nice always there for my needs."
Минусы: "The seats were uncortable my chair was very wobbly."
Плюсы: "Being on time"
Минусы: "No pillows,only carb food"
Минусы: "My father and I were seated in biz class but were unable to sleep because of a fan noise directly over our seats in Row 9. We complained to the attendant about it but she was unable to determine the cause. Many hours later, a different crew member identified the noise source and stopped it by simply flipping a switch. This disruptive noise could have easily been avoided but the ignorance of the crew member to whom we complained failed to solve it. By the time the second crew member identified the problem there was not enough time to sleep. This experience was extremely disappointing. We paid extra to fly business class so we could sleep, but this ridiculous crew error fouled our plans. We asked the crew to file a report about it and they did. Look into it. We expect a refund of the extra fare we paid, or else we will never fly Austrian Airlines again. I am an affluent person and I travel internationally 6 times per year. You would be smart not to anger me and lose my business."
Минусы: "Food I think getting worse."
Минусы: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"
Плюсы: "The plane arrived at destination ahead of schedule."
Минусы: "€40 for a single 12 kg checked bag--that could have been gate checked? Seems excessive to this traveler."
Плюсы: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Плюсы: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Минусы: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Плюсы: "Service beyond expectations"
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Плюсы: "Plenty of food and drinks, pleasant crew"
Минусы: "Flight was delayed"
Плюсы: "got to my destination on time."
Минусы: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."
Минусы: "Please change food, enough of pasta every time."
Плюсы: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Минусы: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Плюсы: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."
Плюсы: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Минусы: "Unprofessional very, very!"
Минусы: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."
Для удобства пассажиров авиакомпании, выполняющие рейсы Москва Домодедово – Северная Голландия, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах Москва Домодедово – Северная Голландия
Маски от перевозчика для пассажиров всех рейсов Москва Домодедово — Северная Голландия
Места в середине ряда на рейсах Москва Домодедово – Северная Голландия недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах Москва Домодедово – Северная Голландия
Гибкие условия отмены
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