|февраль||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 5%.|
|июнь||Период самого высокого спроса и роста цен, в среднем на 20%.|
Ср. цена билетов туда-обратно
|40 800 ₽||(ср. цена за последние 2 недели)|
Хорошая цена за билет туда-обратно
|302 ₽||или меньше|
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты Москва Домодедово — США, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты Москва Домодедово — США в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в г. США вы полетите одной авиакомпанией, а обратно в г. Москва Домодедово — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты Москва Домодедово — США за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Минусы: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."
Плюсы: "Not applicable"
Минусы: "See above."
Минусы: "Seats are very cramped"
Плюсы: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Минусы: "Cramped in economy"
Плюсы: "The food was the best I’ve ever had in a plane"
Минусы: "Sound quality for the films was awful"
Плюсы: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"
Плюсы: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Плюсы: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Минусы: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Минусы: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."
Плюсы: "Flight attendants were polite and very nice."
Минусы: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Плюсы: "Good seats - comfortable Attentive service"
Минусы: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."
Плюсы: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Минусы: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."
Плюсы: "Nothing distinguishes itself for better or worse than usual in coach."
Плюсы: "Very clean"
Плюсы: "Comfortable, great service and food, free movies."
Плюсы: "Excellent boating procedure Friendly crew good service"
Минусы: "Seats smaller, especially well the seat be afore head rest is pushed back!"
Плюсы: "Only the crew was good"
Минусы: "Ridiculous entertainment system - was impossible to watch a movie."
Плюсы: "Good service from attendants."
Минусы: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."
Плюсы: "The children had easy entertainment at their hands. The planes were clean and comfortable. The food had a Swiss touch and the chocolates are always welcome in my family."
Плюсы: "The service , the hospitality and kindness"
Плюсы: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"
Плюсы: "The seats have been much better"
Минусы: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."
Плюсы: "service personnel were excellent. Espresso is great."
Минусы: "Business class main meal was disappointing."
Плюсы: "ROTTEN SWISS AIR.I WILL NEVER FLY WITH AGAIN!"
Минусы: "ARRIVED AT THE AIRPORT AFTER TWO WEEKS HIKING MT BLANC .ANXIOUS TO GET HOME.WHEN I ARRIVE I WAS INFORMED I AM FLYING"STAND BY"KEEP IN MIND I PAID FOR THE TICKETS WHICH I HAD IN MY POSSESSION.YES!I DID BOARD THE FLIGHT BUT FOR ABOUT TWO HOURS I WAS NOT SURE .APPARENTLY SWISS AIR POLICY IS IF THEY OVERBOOK THEY AUTOMATICALLY RELEGATE ECONOMY CLASS PASSENGERS TO STAND BY AND THEN LET THEM GRAVE/BEG FOR THE SEAT YOU ALREADY PAID FOR.I WILL NOT FORGET THIS!40 YEARS OF FLYING THIS WAS A FIRST FOR ME.YOU STINK SWISS AIR!"
Плюсы: "Friendly crew, decent-ish food"
Минусы: "Def could have been more entertainment options, movie and TV selection felt thin relative to other carriers."
Плюсы: "Crew and overall service was great. Crew was attentive and friendly."
Минусы: "Food wasn't the usual Swiss quality this time. Are seats getting smaller? Very cramped, no leg room (I am a 164 cm, 53 kg female). I had some black metal box in my legroom area on top of everything. It would be absolutely impossible to take the "crash position" highlighted in the safety video."
Плюсы: "Polite cabin crew. Quick check- in at JFK"
Минусы: "Inability to add TSA pre-check to my profile. Very slow check- in process in Geneva. Cramped seating ."
Плюсы: "Smooth flight, friendly crew, nice food."
Минусы: "I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close."
Плюсы: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."
Плюсы: "The staff was wonderful Pleasant, quick with requests , very professional"
Минусы: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"
Минусы: "I wasn't on it so I wouldn't know."
Плюсы: "I liked nearly the entire experience. The food was first rate. The crew was friendly & helpful. The seats were so comfortable and the entertainment was plentiful."
Минусы: "The boarding process and distance required for transfer was daunting and complicated. Many of us feared we would miss our connection. The lines were excruciatingly long and caused delays that were unnecessary."
Плюсы: "I was as comfortable as I could be"
Минусы: "I was ill returning to New York , but I was blessed that no one was sitting next to me . The crew was as helpful as possible"
Плюсы: "Price and crew friendliness"
Плюсы: "great food staff /crew very nice"
Минусы: "snacks more tv entertanment"
Минусы: "I booked my flight via Kayak through Airfare.com. Never again. They are rude and their rebooking policies are absurd. And there are hundreds of complaints online reporting the same thing. Swiss Air should not do business with them and neither should Kayak."
Минусы: "Seat problem."
Плюсы: "In time Nice service Delicious Meals Great Movies"
Минусы: "No priority for boarding with Children No internet on Board"
Плюсы: "In time Nice service Delicious Meals Great Movies"
Минусы: "No priority for boarding with Children No internet on Board"
Плюсы: "Food was great."
Минусы: "-Puking Child - Puke stayed in the aisle for about 30 minutes and then when the plane landed there was more and it wasn't cleaned up - SO much turbulence for 3 hours and no announcement was made about it. Was slightly concerning. Terrible turbulence"
Плюсы: "Wonderfully nice crew. Food is pretty decent even with Economy. Seats are comfortable."
Минусы: "Their iPhone App (and to a lesser extend the website too) is awfully slow. It takes forever to gather booking info and check in. Sometimes the boarding pass just don't get delivered to my SMS. Small selection of shows on personal screen. ZRH-HKG flights don't even have touch screens, and the UI is very antiquated."
Плюсы: "Отношение к пассажирам, обслуживание"
Минусы: "Ручную кладь которая с собой, даже если она соответствует размерам, пытаются сдать в багаж"
Плюсы: "as I'm pretty sure they were americans... at least some of them. However, I hope they were on the tail end of some million mile juggernaught to explain their rude treatment of the customers."
Минусы: "Boarding was not done by row and led to delays and discomfort. The crew was rude and not helpful. At one point, a sick passenger was requesting help for what seemed like 25 minutes before they got back to her. The plane was still dirty from the last flight. I'd give Swiss a pass next time...not really a pleasant flight experience over all even if they got us there in the end."
Минусы: "not enough leg room"
Плюсы: "Pleasant flight attendants, great landing, on time, good entertainment selection, very nice and smooth flight"
Минусы: "They didn't help me with weelqear i have to walk"
Плюсы: "CHECKING & SEATING At checking I was able to pick a seat near the exit doors which gave a me a lot more extra room for my legs without paying extra which was much appreciated. LUGGAGE DELIVERY Luggage was delivered in a timely manner which was greatly appreciated after a long flight."
Минусы: "BOARDING: It was a mess, everybody was called to board at the same time which slowed down the seating process in the place. CREW: Because of certain food intolerances I asked for a special meal and fortunately the meal had been prepared but the crew was not aware it was for me and first gave me the regular meal. Both for lunch and afternoon snack! I would appreciate they know my specifics and don't bring me food I cannot eat. ENTERTAINMENT: I recently made the acquisition of a new and very comfortable pair of noise cancelling headphones which I was excited to use but couldn't because the audio plug required two jacks! I have not seen that in a place for quite some time."
Минусы: "My regularly scheduled flight was inexplicably canceled with no information forcing me to delay my plans."
Плюсы: "flight attendants were very nice."
Плюсы: "Отличный экипаж!)"
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Though departure was delayed 45 minutes, service on board was superb. wine flowing, food great, Baileys for dessert, and great movie selection"
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Минусы: "See above. What a disaster!"
Плюсы: "Seat comfort and entertainment Option for WIFI and to charge was very nice add"
Минусы: "Lost our luggage"
Плюсы: "Great crew and plane"
Минусы: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"
Минусы: "The airport pretty much shut down for awhile so some flights were canceled. Due to the number of people attempting to check in and go through security, I missed my plane and was rebooked in an economy seat. These glitches occur but one would expect Lufthansa to have had a plan to deliver clear directions."
Плюсы: "Everything was perfect. crew was really good. nice and comfortable airplane (Airbus A380)..very smooth ride. A+"
Минусы: "nothing wrong"
Плюсы: "Family check-in in Frankfurt is superb. Economy Plus was a really great experience!"
Минусы: "The fact that I can't use my own headphones and I'm forced to use the cheap airline-provided ones (with the dual plugs). Single biggest reason to not fly Lufthansa, because I can't enjoy the movies!"
Минусы: "The food is not very good"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Минусы: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Плюсы: "Easily the most comfortable I've ever been in TATL economy. Lufthansa's 747-8 is set up strangely: the main deck is arranged First - Business - Economy - Prem. Economy - Economy. This means that if you can book a seat in the forward economy mini-cabin, you get dedicated cabin crew, no other passengers walking through your space to get to the bathroom, plenty of bin space, and – best of all – a lot of aisle space to stretch your legs. Row 16 aisle seats are especially good, as the bulkhead between J and Y doesn't extend all the way, and therefore you can stretch your feet out. Food was actually excellent (for economy), hot and flavorful and generous, with snacks available mid-flight. Beverages also tops – gotta love Lufthansa for offering Campari (!) and more than one wine choice."
Минусы: "Entertainment (music and movies at least) was up-to-date but not very interested. Boarding and transit security in Frankfurt was anxiety-inducing – between getting to the US departures area and additional screening, it took more than an hour from deplaning to getting in line. Boarding w/o group numbers was an exercise in patience. And the terminal wifi is so spotty!"
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Минусы: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"
Минусы: "See comments above."
Плюсы: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Минусы: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."
Плюсы: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Минусы: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."
Минусы: "The fine print on the flight pass-- didn't notice that my request for flight change did not go through. Am stuck in the airport!"
Плюсы: "The Lufthansa crew in Munich was very helpful when my boarding pass would not go through - I was not told I needed a new pass for that flight (as the first one had been cancelled and rebooked: 2 Air Berlin flights). No one was of help until this point, and the Lufthansa crew even offered to check on my baggage for us only to notice it never left Berlin; we didn't get it for 3 days. This did not surprise me because last time I flew Air Berlin for an 8 day cycling & camping trip, I didn't see my bike for 5 days (you can imagine this sort of ruins the entire point of the trip). After reading a lot of complaints with Air Berlin and never hearing back from their customer service (ever) after numerous forms filled out, I knew checking our bags with Air Berlin from the start would mean we wouldn't see them in New York. I even said to the Air Berlin employee at check in that I refused to check my bag because of my past experience and he "assured" me my bag would be at JFK when I got there. Ha. It was nice to see the Lufthansa crew shocked at how poorly this trip home was working out for my husband and I."
Минусы: "After the cancelled flight, we were very disappointed to be rebooked with Air Berlin. We do not want to fly Lufthansa if they are so closely associated with Air Berlin, and will tell our friends the same."
Минусы: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Плюсы: "Crew was great and the plane was clean."
Плюсы: "They had lots of movies and TV options to choose from."
Минусы: "The vegetarian option was very poor. Frankly a pizza snack in place of supper is not what I expect on a cross-Atlantic flight."
Плюсы: "I liked food, entertainment on board, atmosphere, professional crew, arrival on time"
Плюсы: "The crew was SUPER NICE! Great smiles , really attentive- not fakes! What a great experience! Food and refreshments were good and plenty. Wide choice of Entertainment. Clean plane. When the industry quality of services has taken a dive so badly, one really appreciates the experience with Lufthansa who delivers. Thank you!"
Плюсы: "The entertainment was great, service, comfort and food too."
Минусы: "Choice of quality films could have been better."
Плюсы: "Excellent food great crew nice plain"
Плюсы: "The TV system"
Минусы: "Can't check in on your website"
Минусы: "My baggage was lost. Still no word about it."
Плюсы: "Did not make the flight."
Минусы: "I wish there was more of advance notice on this flight, instead it just gave us 23 hour reminder. We had booked this flight a year ago but we could not make this and the 23 hours was too short of a notice."
Плюсы: "The crew was perfect - nice and very helpful. I like the restroom area on this plane much better than on other kinds of aircraft."
Минусы: "I definitely didn't like how Lufthansa online booking assigns seats. Why are family members who booked their tickets as one order getting seats apart from each other even after online check-in and seat selection? We had a very bad experience with this."
Плюсы: "Very good crew, very attentive, very comfortable seats in business and entertainment Flight left within 30 min of departure time and there was no turbulence"
Минусы: "Food, I barely ate especially on Lagos Frankfurt leg. I evem believe that the fish that was served may have been slightly off !"
Минусы: "Gate agents could be more friendly."
Плюсы: "Our connecting flight to Munich was late, but Lufthansa had a van waiting to collect us, usher us through passport control and get us to our flight to New York in time. That was a tremendous help and took a lot of stress off of the trip."
Плюсы: "Didn't like it all"
Минусы: "Delay's happen but I paid $840 dollars to select seats and select those with extra legroom for myself and 3 other family members. I had a window seat with enough legroom to stretch out my bad knee. On the flight substituted for my original flight I was given a bulkhead seat (which doesn't allow for extended knees) next to a screaming baby on her mother's lap. Luckily the flight wasn't full so I moved to a seat next to an empty one. I was told by a crew member that I wouldn't get a refund because the bulkhead seat was considered extra legroom."
Плюсы: "The crew was pleasant and efficient. Lufthansa is the best airline."
Плюсы: "The smooth flite"
Минусы: "Some crew members were quite racist especially one Ms ectyon who was in the last section of the aircraft where I was and one big guy a ground staff who was standing at the entrance of the aircraft on the right hand side.Ms Fitsher was very nice though."
Плюсы: "Comfortable and on time. Food was pretty good. Customer service was great."
Плюсы: "The entertainment and the size for the legs are very okay on A340 Lufthansa flights compared to other carriers."
Минусы: "Tardiness. Food. The entertainment system would default to German language from English. The forward button on movies sometimes did not work."
Минусы: "More food"
Минусы: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."
Плюсы: "Why the 3 hours delay?"
Минусы: "Be on time"
Плюсы: "Entertainment players"
Минусы: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."
Плюсы: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Минусы: "Poor selection of films on the entertainment system."
Плюсы: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Минусы: "It would be wonderful to have all seats the same as first class for a long distance flight."
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "It was a high quality service hands down."
Минусы: "The available entertainment choices were a little limited."
Плюсы: "Almost every thing was very good"
Минусы: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."
Плюсы: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Плюсы: "Great staff, good meals, snacks, and drinks thru the entire flight."
Плюсы: "On time"
Минусы: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"
Минусы: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."
Минусы: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"
Плюсы: "It was a very safe trip"
Минусы: "Small space in Economy class"
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Минусы: "Hot tee was only offered after hot meal service not before."
Минусы: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."
Минусы: "Food part was missing."
Минусы: "The best"
Плюсы: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Минусы: "The food quantity was skimpy considering the duration of the flight."
Минусы: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."
Плюсы: "I like the food , service and clean airplane."
Плюсы: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Плюсы: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Плюсы: "Service beyond expectations"
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Плюсы: "Was on partner airline Austrian Air. Very good service."
Минусы: "At Vienna gate G31 it was difficult to hear announcements."
Плюсы: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Минусы: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."
Плюсы: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Минусы: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Минусы: "The ground crew harassed us for bringing our instruments on board. We fly with instruments for our work and this was the first time we were forced to check certain items and were detained for a period of time so that the ground crew could check with their superiors."
Плюсы: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Минусы: "Entertainment on board was useful"
Минусы: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."
Минусы: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."
Минусы: "По предложению авиакомпании я выбрал диабетическое питание, но на борту мне сообщили, что у них нет такого питания. Зачем тогда предлогать то чего не можете выполнить."
Плюсы: "The flight attendants were very friendly and spoke English well. Loved the food and the service"
Плюсы: "I enjoyed the flight along with my girlfriend from beginning to end. The flight attendants were very courteous & the service was fast & the food & drink portions were generous."
Плюсы: "It was the best flight I've had and the best Pilot. Thank you, Corina Pauta"
Плюсы: "The flight was good, the food was good, the crew was excellent"
Минусы: "The wheel on my luggage was broken (it was fine the whole trip). I had to throw out my bag after I got it home"
Плюсы: "The service on board was fantastic. The flight was very smooth."
Плюсы: "the crew"
Минусы: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."
Плюсы: "Все кроме развлечения !!!бизнес клас бедный и не удобный из тел авива"
Минусы: "Не конформный бизнес класс ,нет развлечения на борту ,небыли газет и журналов"
Плюсы: "Reasonably on time. Food and service were passable."
Минусы: "Very old plane, the entertainment system was awful. Wifi did not work at all."
Плюсы: "The crew were nice."
Минусы: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"
Плюсы: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."
Минусы: "Timeliness. Cleanliness. Service. Food and drinks."
Плюсы: "Separate lines for boarding"
Минусы: "No transfer or ticket agents to be found to change/upgrade flight."
Плюсы: "The crew was brilliant. They were so cordial and helpful. Every one of the, was attentive and cheerful. Well done"
Минусы: "The filet I ordered was so tough that it was inedible. On the whole, the food was not very good, ev n the tea service which was weird. Also, the business class seat are poorly designed. If one is in a window seat and the person on the aisle is using the foot rest, one is trapped in place."
Плюсы: "Crew was great and friendly. Seats were fairly comfortable."
Минусы: "Our entire row's entertainment screens did not work and the attendants said (3 times) that they would reset our screens, but did not."
Плюсы: "Pasta or rice for lunch, ice cream, pizza."
Плюсы: "Boeing 777 seating is comfortable, other is not so much."
Плюсы: "Polite and helpful crew members."
Минусы: "Flight was over hour and a half late. Flight attendant forgot about me and my drink order on board. They didn’t pick up the trash we had to ask for it. Gate wasn’t ready upon arrival"
Минусы: "There was a delay of more than an hour so I had to run for my connecting flight then my bags didn't make the flight."
Плюсы: "Nice folks"
Минусы: "Problem with recording my frequent flyer number (as usual but that is probably BA's fault)"
Минусы: "One of the worst experience I’ve had, if not the worst. Lack of communication between flight attendants at gate was the main reason for missing our flight, after 2 delays from the previous flight. When we got to the gate they closed it at that moment, earlier than it should have. A Mr. Fenney, person in charge at the gate, didn’t help much. Just went through the motion and as slow as possible trying to help us. It seemed he just wanted to pretend he was helping us. Worse was his attitude when telling is the gate has already closed, didn’t do anything to help us, nothing at all. We had to literally get information out of him. We then went to customer service were the same thing happened, a lack of care that we missed our flight due to things out of our control. Even to the point where the agent told us “be sure to be there on time this time”, like if it was our fault we missed it (we told her the details of our situation). Till this point they don’t seem to care. They left about 15 people, that i know of, hanging. If they had better comunication between gates and waited a miserably 5 more minutes (although they closed the gate earlier then they should have) everyone would have made it. Throughout the whole process we noticed that american airlines employees did not care that many on that first flight had connection flights. They were just going through the motion, slowly while all of us were a bit desperate knowing that the layover time was going to be very close."
Плюсы: "The quality of the plane was good and the movies were good. Also the blanket and pillow was nice."
Минусы: "I was really cramped and couldn’t recline because the guy behind me was too tall and it amashes his legs, so I had to be uncomfortable for the entire flight."
Минусы: "It was a smaller aircraft than the one on the way there. So a lot more cramped. And it was SO HOT. I dont know why they give blankets when they keep it so hot. I thought I was going to lose it."
Плюсы: "Crew polite and accommodating. Food OK"
Минусы: "Flight delayed 2 hours on tarmac. Reason unclear. Seats uncomfortable and shabby. Entertainment system down for large part of trip. Window shade difficult to open. Plane needs upgrade."
Минусы: "Cabin crew bored."
Плюсы: "It was an uneventful flight."
Минусы: "My seat didn’t seem to go back as much as the seat next to me. That made sleeping a bit harder."
Плюсы: "Customer service was awesome"
Плюсы: "Friendly staff."
Минусы: "Plane was late leaving London. Meal choice was again chicken or vegetarian. Not really a choice. Stingy with the wine at dinner."
Плюсы: "Great cabin crew"
Минусы: "20 minutes "to reposition the gate to make it safer for exitong the airplane" - sounds like nonsense to me. No meal - and that really is nonsense."
Минусы: "Waiting 6 hrs"
Минусы: "In flight service needs to be improved"
Минусы: "Сотрудники компании посчитали, что они умнее всех и раз они не видели такой документ - значит не посадят на самолёт. Все планы на день и неделю пошли насмарку. Спасибо другой авиакомпании, которая прежде что либо говорить, позвонила в иммиграционную службу и выяснилось, что никаких проблем с документами нет. Поэтому аккуратнее с этой компанией."
Минусы: "Business class configuration on BA 777"
Плюсы: "Boarding, friendly people in London and Hamburg"
Минусы: "Flight attendants, plane, food"
Плюсы: "The new boarding process (just one general call, rather than a bunch of zones) was simple, quiet, and efficient."
Минусы: "The seats were very uncomfortable. There were small ridges on the left and right side - perhaps to compensate for the very shallow seat depth. But these made it hard to sit more on one side of the seat than the other, something you'd want to do if you were sat next to someone who took up a good deal of armrest area. Media screens had a good selection but were unresponsive and had poor picture quality."
Плюсы: "Fast boarding, comfortable plane"
Минусы: "Have to pay for everything including coffee, tea or water. No entertainment at all"
Минусы: "Poor food, poor movie choises"
Плюсы: "The crew of British airlines were nice"
Минусы: "Changed flight , couldn’t check in. I bought ticked on kayak but vayama was the actual ticket seller on behalf of Iberia which is a British airlines company. I couldn’t check and and customer service of vayama didn’t want to help and asked me to call Iberia. I called Iberia and after staying on hold for 40 min they told me to use the same confirmation number of Iberia flight on British airlines website. After a long day and a long and expensive uber ride I made it to sfo to see the flight has been delayed... never ever ever going to buy an international flight from Iberia, and very hesitant about kayak redirecting sales."
Плюсы: "As always very police cabin personal and the flight was on time."
Плюсы: "Great flight and services"
Минусы: "It was all good"
Плюсы: "Surprised that the food was delicious"
Минусы: "Obtaining the boarding pass at Heathrow took time"
Минусы: "See above."
Плюсы: "No complaints about the flight. It was so short that we didn't even have time to get a drink or snack. Quite a bit of turbulence but I think that might be typical."
Плюсы: "polite, efficient"
Минусы: "plumbing issue on the plane delayed the flight by about an hour"
Плюсы: "We were given a snack & drinks. You checked my 2nd bag free which was FABULOUS so I didn't have to deal with gate checking when you asked for us to do that."
Минусы: "Was seated in bulkhead & the media screen wouldn't stay facing me. What a pain. Ended up unable to watch it without holding it in place. Seat cushion was very flat & uncomfortable; head rest of poor design did not allow sleep."
Минусы: "This was a 3.5 hour flight and the only food offered was an egg and onion sandwich. Pathetic."
Плюсы: "Ковровые и заботливые стюардессы"
Плюсы: "Ковровые и заботливые стюардессы"
Минусы: "They lost my luggage and they have wo"
Минусы: "for the price I paid the service did not offer complimentary food or even water or soda."
Плюсы: "On time arrival"
Минусы: "Service, crew, departure delay, dated vehicle"
Плюсы: "checking in was endless. boarding was fine. seat was tiny and uncomfortable. food and drink were ok. all in all pretty ordinary."
Минусы: "very slow check in. very close together seats with little legroom. film was good. meals not memorable. staff polite."
Плюсы: "Arriving safely."
Минусы: "The temperature was annoyingly hot on board."
Минусы: "My flight was changed from Newark to JFK Which cost me more. I called AA to credit me and they Did not"
Минусы: "We sat at the gate after landing door at least 30 minutes waiting for cargo to be unloaded to keep the plane center of gravity within the correct tolerance. This was especially painful after such a long flight."
Плюсы: "Great staff making the best of the economy class conditions"
Минусы: "I guess it's nice that seats recline and give a few extra inches, but the rows are way too close, so when seats are reclined, nobody's getting out, nobody's getting up to stretch, and nobody's using the tray table."
Плюсы: "Staff was polite."
Минусы: "The next flight was delayed too. Insult to injury, our luggage was left behind in London (LHR). It arrived 24 hours later. Will never take BA again. It isn't there fault. LHR is a mess. The return flight was equally nasty with delayed flights and lost luggage. Avoid LHR."
Плюсы: "Crew was very attentive, and friendly."
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