|май||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 24%.|
|июнь||Период самого высокого спроса и роста цен, в среднем на 25%.|
Ср. цена билетов туда-обратно
|34 453 ₽||(ср. цена за последние 2 недели)|
В базе KAYAK нет прямых рейсов по этому маршруту. Продолжительность самого быстрого рейса с пересадками — 15ч. 05м..
За последние 3 дня самые дешевые билеты туда и обратно были найдены у авиакомпаний TAP AIR PORTUGAL (29 019 ₽), Lufthansa (31 005 ₽) и Несколько компаний (31 081 ₽).
Самый выгодный день недели для покупки билетов из г. Москва Домодедово в г. Нью-Йорк Джон Ф Кеннеди — суббота, а самый дорогой — среда. Для перелетов из г. Нью-Йорк Джон Ф Кеннеди обратно в г. Москва Домодедово дешевле всего можно найти предложения с вылетом в вторник, а дороже всего — с вылетом в четверг.
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты Москва Домодедово — Нью-Йорк Джон Ф Кеннеди, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты Москва Домодедово — Нью-Йорк Джон Ф Кеннеди в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в г. Нью-Йорк Джон Ф Кеннеди вы полетите одной авиакомпанией, а обратно в г. Москва Домодедово — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты Москва Домодедово — Нью-Йорк Джон Ф Кеннеди за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Минусы: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."
Плюсы: "Not applicable"
Минусы: "See above."
Минусы: "Seats are very cramped"
Плюсы: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Минусы: "Cramped in economy"
Плюсы: "The food was the best I’ve ever had in a plane"
Минусы: "Sound quality for the films was awful"
Плюсы: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"
Плюсы: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Плюсы: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Минусы: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Минусы: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."
Плюсы: "Flight attendants were polite and very nice."
Минусы: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Плюсы: "Good seats - comfortable Attentive service"
Минусы: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."
Плюсы: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Минусы: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."
Плюсы: "Nothing distinguishes itself for better or worse than usual in coach."
Плюсы: "Very clean"
Плюсы: "Comfortable, great service and food, free movies."
Плюсы: "Excellent boating procedure Friendly crew good service"
Минусы: "Seats smaller, especially well the seat be afore head rest is pushed back!"
Плюсы: "Only the crew was good"
Минусы: "Ridiculous entertainment system - was impossible to watch a movie."
Плюсы: "Good service from attendants."
Минусы: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."
Плюсы: "The children had easy entertainment at their hands. The planes were clean and comfortable. The food had a Swiss touch and the chocolates are always welcome in my family."
Плюсы: "The service , the hospitality and kindness"
Плюсы: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"
Плюсы: "The seats have been much better"
Минусы: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."
Плюсы: "service personnel were excellent. Espresso is great."
Минусы: "Business class main meal was disappointing."
Плюсы: "ROTTEN SWISS AIR.I WILL NEVER FLY WITH AGAIN!"
Минусы: "ARRIVED AT THE AIRPORT AFTER TWO WEEKS HIKING MT BLANC .ANXIOUS TO GET HOME.WHEN I ARRIVE I WAS INFORMED I AM FLYING"STAND BY"KEEP IN MIND I PAID FOR THE TICKETS WHICH I HAD IN MY POSSESSION.YES!I DID BOARD THE FLIGHT BUT FOR ABOUT TWO HOURS I WAS NOT SURE .APPARENTLY SWISS AIR POLICY IS IF THEY OVERBOOK THEY AUTOMATICALLY RELEGATE ECONOMY CLASS PASSENGERS TO STAND BY AND THEN LET THEM GRAVE/BEG FOR THE SEAT YOU ALREADY PAID FOR.I WILL NOT FORGET THIS!40 YEARS OF FLYING THIS WAS A FIRST FOR ME.YOU STINK SWISS AIR!"
Плюсы: "Friendly crew, decent-ish food"
Минусы: "Def could have been more entertainment options, movie and TV selection felt thin relative to other carriers."
Плюсы: "Crew and overall service was great. Crew was attentive and friendly."
Минусы: "Food wasn't the usual Swiss quality this time. Are seats getting smaller? Very cramped, no leg room (I am a 164 cm, 53 kg female). I had some black metal box in my legroom area on top of everything. It would be absolutely impossible to take the "crash position" highlighted in the safety video."
Плюсы: "Polite cabin crew. Quick check- in at JFK"
Минусы: "Inability to add TSA pre-check to my profile. Very slow check- in process in Geneva. Cramped seating ."
Плюсы: "Smooth flight, friendly crew, nice food."
Минусы: "I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close."
Плюсы: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."
Плюсы: "The staff was wonderful Pleasant, quick with requests , very professional"
Минусы: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"
Минусы: "I wasn't on it so I wouldn't know."
Плюсы: "I liked nearly the entire experience. The food was first rate. The crew was friendly & helpful. The seats were so comfortable and the entertainment was plentiful."
Минусы: "The boarding process and distance required for transfer was daunting and complicated. Many of us feared we would miss our connection. The lines were excruciatingly long and caused delays that were unnecessary."
Плюсы: "I was as comfortable as I could be"
Минусы: "I was ill returning to New York , but I was blessed that no one was sitting next to me . The crew was as helpful as possible"
Плюсы: "Price and crew friendliness"
Плюсы: "great food staff /crew very nice"
Минусы: "snacks more tv entertanment"
Минусы: "I booked my flight via Kayak through Airfare.com. Never again. They are rude and their rebooking policies are absurd. And there are hundreds of complaints online reporting the same thing. Swiss Air should not do business with them and neither should Kayak."
Минусы: "Seat problem."
Плюсы: "In time Nice service Delicious Meals Great Movies"
Минусы: "No priority for boarding with Children No internet on Board"
Плюсы: "In time Nice service Delicious Meals Great Movies"
Минусы: "No priority for boarding with Children No internet on Board"
Плюсы: "Food was great."
Минусы: "-Puking Child - Puke stayed in the aisle for about 30 minutes and then when the plane landed there was more and it wasn't cleaned up - SO much turbulence for 3 hours and no announcement was made about it. Was slightly concerning. Terrible turbulence"
Плюсы: "Wonderfully nice crew. Food is pretty decent even with Economy. Seats are comfortable."
Минусы: "Their iPhone App (and to a lesser extend the website too) is awfully slow. It takes forever to gather booking info and check in. Sometimes the boarding pass just don't get delivered to my SMS. Small selection of shows on personal screen. ZRH-HKG flights don't even have touch screens, and the UI is very antiquated."
Плюсы: "Отношение к пассажирам, обслуживание"
Минусы: "Ручную кладь которая с собой, даже если она соответствует размерам, пытаются сдать в багаж"
Плюсы: "as I'm pretty sure they were americans... at least some of them. However, I hope they were on the tail end of some million mile juggernaught to explain their rude treatment of the customers."
Минусы: "Boarding was not done by row and led to delays and discomfort. The crew was rude and not helpful. At one point, a sick passenger was requesting help for what seemed like 25 minutes before they got back to her. The plane was still dirty from the last flight. I'd give Swiss a pass next time...not really a pleasant flight experience over all even if they got us there in the end."
Минусы: "not enough leg room"
Плюсы: "Pleasant flight attendants, great landing, on time, good entertainment selection, very nice and smooth flight"
Минусы: "They didn't help me with weelqear i have to walk"
Плюсы: "CHECKING & SEATING At checking I was able to pick a seat near the exit doors which gave a me a lot more extra room for my legs without paying extra which was much appreciated. LUGGAGE DELIVERY Luggage was delivered in a timely manner which was greatly appreciated after a long flight."
Минусы: "BOARDING: It was a mess, everybody was called to board at the same time which slowed down the seating process in the place. CREW: Because of certain food intolerances I asked for a special meal and fortunately the meal had been prepared but the crew was not aware it was for me and first gave me the regular meal. Both for lunch and afternoon snack! I would appreciate they know my specifics and don't bring me food I cannot eat. ENTERTAINMENT: I recently made the acquisition of a new and very comfortable pair of noise cancelling headphones which I was excited to use but couldn't because the audio plug required two jacks! I have not seen that in a place for quite some time."
Минусы: "My regularly scheduled flight was inexplicably canceled with no information forcing me to delay my plans."
Плюсы: "flight attendants were very nice."
Плюсы: "Отличный экипаж!)"
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Though departure was delayed 45 minutes, service on board was superb. wine flowing, food great, Baileys for dessert, and great movie selection"
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Минусы: "See above. What a disaster!"
Плюсы: "Seat comfort and entertainment Option for WIFI and to charge was very nice add"
Минусы: "Lost our luggage"
Плюсы: "Great crew and plane"
Минусы: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"
Минусы: "The airport pretty much shut down for awhile so some flights were canceled. Due to the number of people attempting to check in and go through security, I missed my plane and was rebooked in an economy seat. These glitches occur but one would expect Lufthansa to have had a plan to deliver clear directions."
Плюсы: "Everything was perfect. crew was really good. nice and comfortable airplane (Airbus A380)..very smooth ride. A+"
Минусы: "nothing wrong"
Плюсы: "Family check-in in Frankfurt is superb. Economy Plus was a really great experience!"
Минусы: "The fact that I can't use my own headphones and I'm forced to use the cheap airline-provided ones (with the dual plugs). Single biggest reason to not fly Lufthansa, because I can't enjoy the movies!"
Минусы: "The food is not very good"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Минусы: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Плюсы: "Easily the most comfortable I've ever been in TATL economy. Lufthansa's 747-8 is set up strangely: the main deck is arranged First - Business - Economy - Prem. Economy - Economy. This means that if you can book a seat in the forward economy mini-cabin, you get dedicated cabin crew, no other passengers walking through your space to get to the bathroom, plenty of bin space, and – best of all – a lot of aisle space to stretch your legs. Row 16 aisle seats are especially good, as the bulkhead between J and Y doesn't extend all the way, and therefore you can stretch your feet out. Food was actually excellent (for economy), hot and flavorful and generous, with snacks available mid-flight. Beverages also tops – gotta love Lufthansa for offering Campari (!) and more than one wine choice."
Минусы: "Entertainment (music and movies at least) was up-to-date but not very interested. Boarding and transit security in Frankfurt was anxiety-inducing – between getting to the US departures area and additional screening, it took more than an hour from deplaning to getting in line. Boarding w/o group numbers was an exercise in patience. And the terminal wifi is so spotty!"
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Минусы: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"
Минусы: "See comments above."
Плюсы: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Минусы: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."
Плюсы: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Минусы: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."
Минусы: "The fine print on the flight pass-- didn't notice that my request for flight change did not go through. Am stuck in the airport!"
Плюсы: "The Lufthansa crew in Munich was very helpful when my boarding pass would not go through - I was not told I needed a new pass for that flight (as the first one had been cancelled and rebooked: 2 Air Berlin flights). No one was of help until this point, and the Lufthansa crew even offered to check on my baggage for us only to notice it never left Berlin; we didn't get it for 3 days. This did not surprise me because last time I flew Air Berlin for an 8 day cycling & camping trip, I didn't see my bike for 5 days (you can imagine this sort of ruins the entire point of the trip). After reading a lot of complaints with Air Berlin and never hearing back from their customer service (ever) after numerous forms filled out, I knew checking our bags with Air Berlin from the start would mean we wouldn't see them in New York. I even said to the Air Berlin employee at check in that I refused to check my bag because of my past experience and he "assured" me my bag would be at JFK when I got there. Ha. It was nice to see the Lufthansa crew shocked at how poorly this trip home was working out for my husband and I."
Минусы: "After the cancelled flight, we were very disappointed to be rebooked with Air Berlin. We do not want to fly Lufthansa if they are so closely associated with Air Berlin, and will tell our friends the same."
Минусы: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Плюсы: "Crew was great and the plane was clean."
Плюсы: "They had lots of movies and TV options to choose from."
Минусы: "The vegetarian option was very poor. Frankly a pizza snack in place of supper is not what I expect on a cross-Atlantic flight."
Плюсы: "I liked food, entertainment on board, atmosphere, professional crew, arrival on time"
Плюсы: "The crew was SUPER NICE! Great smiles , really attentive- not fakes! What a great experience! Food and refreshments were good and plenty. Wide choice of Entertainment. Clean plane. When the industry quality of services has taken a dive so badly, one really appreciates the experience with Lufthansa who delivers. Thank you!"
Плюсы: "The entertainment was great, service, comfort and food too."
Минусы: "Choice of quality films could have been better."
Плюсы: "Excellent food great crew nice plain"
Плюсы: "The TV system"
Минусы: "Can't check in on your website"
Минусы: "My baggage was lost. Still no word about it."
Плюсы: "Did not make the flight."
Минусы: "I wish there was more of advance notice on this flight, instead it just gave us 23 hour reminder. We had booked this flight a year ago but we could not make this and the 23 hours was too short of a notice."
Плюсы: "The crew was perfect - nice and very helpful. I like the restroom area on this plane much better than on other kinds of aircraft."
Минусы: "I definitely didn't like how Lufthansa online booking assigns seats. Why are family members who booked their tickets as one order getting seats apart from each other even after online check-in and seat selection? We had a very bad experience with this."
Плюсы: "Very good crew, very attentive, very comfortable seats in business and entertainment Flight left within 30 min of departure time and there was no turbulence"
Минусы: "Food, I barely ate especially on Lagos Frankfurt leg. I evem believe that the fish that was served may have been slightly off !"
Минусы: "Gate agents could be more friendly."
Плюсы: "Our connecting flight to Munich was late, but Lufthansa had a van waiting to collect us, usher us through passport control and get us to our flight to New York in time. That was a tremendous help and took a lot of stress off of the trip."
Плюсы: "Didn't like it all"
Минусы: "Delay's happen but I paid $840 dollars to select seats and select those with extra legroom for myself and 3 other family members. I had a window seat with enough legroom to stretch out my bad knee. On the flight substituted for my original flight I was given a bulkhead seat (which doesn't allow for extended knees) next to a screaming baby on her mother's lap. Luckily the flight wasn't full so I moved to a seat next to an empty one. I was told by a crew member that I wouldn't get a refund because the bulkhead seat was considered extra legroom."
Плюсы: "The crew was pleasant and efficient. Lufthansa is the best airline."
Плюсы: "The smooth flite"
Минусы: "Some crew members were quite racist especially one Ms ectyon who was in the last section of the aircraft where I was and one big guy a ground staff who was standing at the entrance of the aircraft on the right hand side.Ms Fitsher was very nice though."
Плюсы: "Comfortable and on time. Food was pretty good. Customer service was great."
Плюсы: "The entertainment and the size for the legs are very okay on A340 Lufthansa flights compared to other carriers."
Минусы: "Tardiness. Food. The entertainment system would default to German language from English. The forward button on movies sometimes did not work."
Плюсы: "FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!"
Минусы: "5 stars all around"
Плюсы: "Amazing crew , very accommodating , and friendly , professional, excellent!"
Минусы: "Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board."
Плюсы: "We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall."
Плюсы: "Crew was super friendly."
Минусы: "I wish I’d have an aisle seat, but flight was full."
Плюсы: "Crew was mostly attentive and helpful."
Минусы: "Had the boarding queues setup and when they got to group 5 they flipped the sign and those of us in front had to go in the back. Once we were in the main queue they opened the 5-9 queue for some privileged traveler and then left it open allowing the back of the queue to become the front."
Плюсы: "Pasta or rice for lunch, ice cream, pizza."
Минусы: "Flight was over hour and a half late. Flight attendant forgot about me and my drink order on board. They didn’t pick up the trash we had to ask for it. Gate wasn’t ready upon arrival"
Плюсы: "Food was great, staff was so sweet and patient"
Минусы: "Never on time, always late, always either missing my connections or running throug the airport"
Плюсы: "Great cabin crew"
Минусы: "20 minutes "to reposition the gate to make it safer for exitong the airplane" - sounds like nonsense to me. No meal - and that really is nonsense."
Плюсы: "prompt, good service and food"
Минусы: "pasta was too salty"
Минусы: "Many cancellations and airline lost my luggage"
Минусы: "Сотрудники компании посчитали, что они умнее всех и раз они не видели такой документ - значит не посадят на самолёт. Все планы на день и неделю пошли насмарку. Спасибо другой авиакомпании, которая прежде что либо говорить, позвонила в иммиграционную службу и выяснилось, что никаких проблем с документами нет. Поэтому аккуратнее с этой компанией."
Минусы: "The chair in front of mine was broken or worn out so that it declined alarmingly far. It felt like the gentleman in front me had his head in my lap. My tray table was also broken so that it listed dangerously and I had to prop it on my arm rest."
Минусы: "See above."
Плюсы: "The crew was great. My meal was good too!"
Минусы: "the older plane did not have personal air vents and it was hotter then I would have liked. Also being in the last row of a section allows us not recline as much while the people in front could recline more, which made for a cramp feeling during the flight."
Плюсы: "everything went smoothly"
Минусы: "Not enough choices for movies or tv shows."
Плюсы: "Ковровые и заботливые стюардессы"
Плюсы: "Ковровые и заботливые стюардессы"
Плюсы: "We had ONE customer service rep in Heathrow who was incredibly helpful and tried to help get us home. She was wonderful."
Минусы: "Their delayed flight from Milan to London caused us to miss our flight from London to NY, and thus our flight from NY to Denver, which was standby. When we explained how difficult it would be to catch another flight to Denver from NY with it being the weekend, and attempting to get a flight to another airport with higher chances of getting us home, their customer service rep informed us that as long as they 'fulfilled their contract' to get us to NY, it wasn't really their problem how we got home (or couldn't get home) after that."
Минусы: "I had called vayama with whom you booked the flight, 5/28, and asked for seats together with my daughter who was, I THOUGHT, also flying on the same plane as I..I had asked the rep for a specific flight,nAA 105 and was told that it was code shared with mine, IB4611 but, when I looked at the seats 24 hours before the flight, on 6/15, I saw that I had been booked on a totally different plane and different departure terminals . The only thing similar was the departure and arrival times into JFK. I made a long distance call from the UK and got a really obnoxious rep who was very condescending, dismissive and annoyed that I couldn't understand her pronounced accent . When I said, " pardon, could you please repeat that", she was very snippy and snapped at me! No wonder they have such crappy ratings/ reviews. She was absolutely no help whatsoever after I explained that my daughter was visually impaired and HAD to be on the same flight as I, all she told me was that there was no record of the convo I had claimed to have with their rep on 5/28 and then she hung up on me. I will never use kayak again nor its outsourced affiliates . I am pissed, Weibo Benwitz"
Плюсы: "Having to climb upto the aircraft was somewhat inconsiderate to the elderly. I hate to think having to do this in the Winter."
Минусы: "The impersonal attitude of the crew. Extremely limited leg space in the economy class."
Минусы: "My flight from BWI-JFK was cancelled due to weather related issues and was rebooked to BWI-MIA-MAD, 5 hours late from my original departure and without providing any meal voucher despite asking from the agent. BWI-MIA flight was delayed due to air traffic clearance from the thunderstorm and almost missed my connection MIA-MAD by few minutes. Upon arrival in MAD, my baggage didn't make the connection and had to wait for 3 days before my baggage arrived"
Плюсы: "Customer service."
Минусы: "Embracardo plane is small."
Плюсы: "It was wery nice flight"
Плюсы: "Quiet and peaceful."
Минусы: "The Aer Lingus flight was operated by British Airways. But BA decided not to seat Aer Lingus passengers."
Плюсы: "Nothing they cancelled flights"
Минусы: "They counselled flights"
Плюсы: "Arriving safely."
Минусы: "The temperature was annoyingly hot on board."
Плюсы: "Pilot was nice when he told us hehad to sit on ground for hours and taxi on landing for Another hour"
Минусы: "Horrible seats, extremely delayed. Never buy a hacker fare again. Suitcases are literally locked in customs at JFK HP airport for indeterminate time period. Weather wasn't their fault but they should have had green undo staff to help and move people onward."
Плюсы: "The seates were nice and plush. The journey wasn't bumpy at all, and the pilot was funny. He made a fun comment saying 'he had someplace to be in New York so he will get us there as quickly as possible.' :P The crew was friendly and sweet."
Минусы: "There was no food ! I assumed a flight from the west coast to the east coast would atleast provide with some food ! But nada. It bugged me more because I had to catch a another flight from new York to London. Other than that, guess it was pretty okay."
Плюсы: "Not much"
Плюсы: "Seats great"
Минусы: "The crew serving our area were terrible. Don was very rude to my elderly mother. There was a female attendant with long blond hair who was rude to another woman who was making a kindly statement. I would not choose American Airlines again given another choice."
Плюсы: "Red eyes can be daunting , but the comfort of the seating, blankets, entertainment and food let my adult children and I know vacation had begun"
Плюсы: "The Entertainment options. OUTSTANDING"
Плюсы: "With the exception of food, everything was present in the right amounts. Decent legroom, great entertainment, plenty of coffee and tea and water for a 6am flight, and arrival into T5 at Heathrow – would definitely fly again instead of Aeroflot."
Минусы: "The food really is lacking on the Moscow-London flight in Economy...I understand that it's economy class and all, but a tiny cheese and cheddar sandwich for a four hour international flight? Where are we, America? Also, this has to be said – I understand that British is by no means required to have flight attendants who speak all manner of languages on their flights, but perhaps especially on their London-Moscow routes, the flight attendants are far from pleasant, especially to their Russian passengers with a less than ideal command of the English language. I spoke with my fellow passengers in Russian, and could feel the stares from the crew until I addressed them in English – and then they changed their tune immediately. Let's not make international relations even worse – it's hard enough to sit in an A320 in economy in the first place..."
Плюсы: "This flight was very quick and the crew was quite nice. Overall decent flying experience."
Плюсы: "Not much. Flight cancelled and was rerouted to London-Heathrow. Total travel time was longer than original flight schedule. Also my luggage was delayed and I had to return to Jerez airport to pick up my luggage the following day."
Минусы: "See above post"
Плюсы: "Loaded quickly, crew was nice"
Минусы: "No personal tv, small seat, small seatbelt."
Плюсы: "Ease of location of airport"
Плюсы: "Flight attendants friendly and responsive comp Red wine"
Минусы: "Mayo on sandwich should be in a packet on the side allergic to msyonsise"
Плюсы: "Professional flight crew"
Минусы: "Horrible boarding experience at Reagan...will never use this airport again if I have other options. Airport staff were not professional."
Минусы: "The flight attendants treated me fine, but they were being extremely rude toward a man near me, and it didn't look like he was asking for it, so that rubbed me the wrong way."
Плюсы: "Was cancelled after sitting on plane for 2 hours with no details."
Минусы: "Lack of detail and cancellation."
Плюсы: "It was our first time flying with this airline, and we had a wonderful experience. We would love flying with British airline again. Wonderful food, excelent attention and very comfortable sit. Thank you so much for having made our trip unforgettable."
Плюсы: "Comfortable, well organized, nice personnel, good food and wine."
Минусы: "Many new films didn't play on the entertainment system."
Плюсы: "The return flight was on American. I liked the plane, a 777-200, it felt much roomier"
Минусы: "The return flight was on American and the American flight attendants did not measure up to the British attendants on the flight from NY to Heathrow."
Минусы: "Small plane"
Плюсы: "The male flight attendant was very pleasant."
Минусы: "- there was no effort made to ensure I had a vegetarian meal - one of the flight attendants was very rude and ignored me several times. - I forgot an expensive box of chocolates in the plane inside of a bag. I immediately asked if someone could get it for me - I was told that the bag was found but not the chocolates."
Плюсы: "The British Airways flight was comfortable and the crew was great."
Минусы: "The first leg of the journey was supposed to be via Bristish Airways' partner, American Air, but that flight was cancelled. The best AA could do was book me on a slightly later flight out of another airport. They refused to offer compensation or travel vouchers of any sort. So I paid for a long taxi drive from one airport to another and arrived at British Airwarys check-in to be told that they hadn't actually booked me on the next flight. The woman working at the counter went above and beyond her duty to try to help, but couldn't rebook me until late that night. I arrived at my destination more than 12 hours later than my original flight was supposed to arrive, and it was too late to get a refund on ticket for the train I missed and the hotel I couldn't travel to that night."
Плюсы: "The crew."
Минусы: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"
Минусы: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"
Минусы: "The flight was delayed. Food is miserable."
Плюсы: "Fairly new plane with clean/comfortable seats"
Минусы: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"
Плюсы: "Only the on board crew lived up to Tap's normal standard"
Минусы: "Boarding chaotic in Copenhagen. Food very poor this time"
Плюсы: "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Минусы: "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."
Минусы: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"
Минусы: "It cold be better if there is no flight delay which put in cause all our plans!..."
Плюсы: "everything from the boarding and check-in process to in flight comfort."
Минусы: "Not over selling the flight and making passengers stay over night. I would have loved to be home as planned"
Минусы: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"
Плюсы: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Минусы: "Flight was delayed which was out of their control"
Плюсы: "The plane was fairly new, clean, and comfortable seats."
Минусы: "A better selection of the main meals in business class."
Плюсы: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Минусы: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"
Плюсы: "Very on time, smooth take off and landing and friendly staff."
Минусы: "Perhaps spirits offered other than just wine. And a vegetarian food option."
Минусы: "Food timing, displays for video tiny and no selection possivble."
Минусы: "Timing of food"
Плюсы: "The plane was comfortable the free drinks and food and crew were friendly."
Минусы: "Can't think of anything!"
Минусы: "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."
Плюсы: "The crew were excellent during the flight."
Минусы: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."
Плюсы: "On time departure, early by 30 min arrival."
Минусы: "Low quality of food. Some flight attendant barely spoke English. Low choice in movies."
Плюсы: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Минусы: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."
Плюсы: "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Минусы: "Unfortunately I had problems at airport security which wasn’t very pleasant!"
Плюсы: "Nothing, missed the connection"
Минусы: "No flight to Faro during late arrival from"
Плюсы: "Food was above average"
Минусы: "Wasn't told that baggage wasn't included in my fee. Had to pay 170 Euros at the airport to check our two bags. Really really frustrating, and beyond an exorbitant price to charge for bags..."
Плюсы: "Everything from the custumer service, flight departure on time"
Минусы: "Long waiting time for my connection flight but i booked it that way"
Минусы: "TAP Airlines stranded us in Lisbon. They were late flying us from Vienna to Lisbon and then canceled our seats on our connection to JFK. Instead, they rebooked us on the next day's flight a full 24 hours after, refusing to rebook us on earlier flights on other carriers. Their customer service was as bad as I've ever experienced. Multiple agents admitted their company is terrible and doesn't care about its customers. The indifference to our situation was surreal. Lesson learned."
Плюсы: "Easy to get on board"
Минусы: "Just it was delayed"
Плюсы: "Refuel was quick and we were back on air in less than 30 min... Wich was great.."
Минусы: "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"
Плюсы: "Quick... I was happy to be out of there"
Плюсы: "Space was actually good."
Минусы: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."
Плюсы: "Friendliness of ground and cabin crew"
Минусы: "2 hour delay, but nobody at Manchester Airport Kept us indormend. Food on aircraft was poor (basically a coleslaw sandwich). Long drive from plane to terminal. Bags took forever to come"
Минусы: "Slow delivery of bags in Lisbon"
Минусы: "Could have had a vegetarian option for the sandwich."
Плюсы: "Customer Service was excellent."
Минусы: "Viewing options in 38E where i sat, were terribly uncomfortable. The screen i had to look at was off to the left and i had to sit sideways to see the screen."
Минусы: "This event refers to my TAP flight from Lisbon to Heathrow on 21-Jan-2018. We arrived to the airport nearly 2 hours before departure time, waited 35min in the security checks and my girlfriend was held 20min in the passport control. While she was queuing for the 2no police officers to check her passport, an airport assistant came to the queue and asked who was due to board in TP364 to Heathrow. She was made aware that my girlfriend was there due to board that flight. In the meantime I made my way to the gate to make the gate assistants aware that she was held in the passport checks and was already on her way to the gate. Having said that, the zealous assistants in the gate have closed the gate in front of me, 18min before scheduled departure time and - "very kindly" - told me that I wouldn't be boarding that flight anymore even though my girlfriend have arrived in the meantime. One can imagine the frustration I felt finding out that the flight departure was delayed and that the flight actually departed 40min late. At that time I was already suffering the extortion of the customer service from TAP, claiming from me circa 400Eur from each of us for a one way ticket in the next flight to London. Therefore... until I remember this... I AM NOT FLYING TAP ANYMORE... I am very proud of being Portuguese but in similar situations that occurred with me flying British Airways, Lufthansa or Air Italia, I have always been treated with much more respect and customer care!"
Минусы: "Flight was late on way back. Also no food optipn for vegetarians"
Плюсы: "The crew provides a good service"
Минусы: "The airline wanted to double charge me for baggage after have had a layover during my trip, so when I was checking my luggage by second time in order to go to my destination, they insisted on make me pay, even thought I had paid my luggage online before to take the flight from the beginning."
Плюсы: "Cabinstaff were friendly and professional"
Плюсы: "Cabinstaff were friendly and professional"
Плюсы: "the flight was fine."
Минусы: "The 70 euro luggage fee was a bit excessive. The delay and subsequent missing of my connecting flight that resulted in a 11 hour layover and a 10 euro voucher was pretty lame. TAP Portugal customer service leaves a bit to be desired"
Плюсы: "Staff good very pleasant. Entertainment good."
Минусы: "Bit late into Lisbon and luggage left behind."
Плюсы: "Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard."
Минусы: "The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer."
Плюсы: "Friendly and helpful crew. Great food."
Плюсы: "Modern appointed plane with places for technology and charging points"
Минусы: "Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late"
Плюсы: "On time, clean airplane, polite air crew and a sandwich and soft drink."
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