Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из г. Мельбурн
|февраль||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 4%.|
|декабрь||Период самого высокого спроса и роста цен, в среднем на 10%.|
Ср. цена – туда и обратно
|114 439 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|96 340 ₽||или меньше|
Недорого – туда
|33 815 ₽||или меньше|
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты в Россию, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Россию в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Россию вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты в Россию за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Минусы: "I can't think of anything that wasn't good."
Минусы: "No comments"
Плюсы: "Excellent crew and great food."
Плюсы: "attentive crew. comfortable seating. good food options"
Плюсы: "Crew was terrific. Great service. New aircraft are comfortable too."
Минусы: "Food. Meals are of poor quality. Bland in taste and rubbery texture."
Плюсы: "Amazing staff, clean plane, good food, comfortable seats in business"
Минусы: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
Плюсы: "Absolutely professional!"
Минусы: "Nothing all perfect"
Плюсы: "The seats were comfortable. The entertainment system was wonderful."
Минусы: "The crew was disorganized."
Плюсы: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Минусы: "I did not find a gap"
Плюсы: "The crew was very cheerful and helpful even though I was puking my guts out on a long flight with a lot of turbulence"
Минусы: "It was an insanely long and pukey flight. The airsick bags have this seal that you have to tear off before you can open it which my son discovered a little too late."
Плюсы: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Минусы: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Плюсы: "The crew was good. Good movie selection."
Минусы: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Плюсы: "The Crew were excellent, friendly, professional and attentative."
Минусы: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Плюсы: "Летел Бизнес классом, питание, сервис, место все отлично плюс индивидуальный подход к каждому пассажиру."
Минусы: "Все отлично"
Плюсы: "как всегда у Qatar Airways отличный сервис, мягкие взлет и посадка, хорошая система развлечения, за шестичасовой полет два раза покормили. Большое спасибо за такой полет."
Плюсы: "Leg room and cleanlness. Polite crew members"
Минусы: "No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen"
Плюсы: "My mom traveled alone for the first time. She doesn't speak English very well. I'm so impressed with the crew that they took good care of my mother. They understood her super broken English and served her real good vegetarian food. Thanks again."
Минусы: "not so much."
Плюсы: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Плюсы: "Polite crew, food was pretty good."
Минусы: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Плюсы: "crew was lovely and plane was very new"
Минусы: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."
Плюсы: "Все отлично, но на дневном рейсе А321, не совсем комфортно."
Минусы: "Мало фильмов и музыки, нет ВиФи. Старые экраны. USB зарядка очень слабая."
Минусы: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."
Плюсы: "Friendly staff"
Минусы: "The food was very poor"
Минусы: "Food wasn't good"
Минусы: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Плюсы: "The flight crew are all amazing and provide excellent customer service."
Минусы: "No complaints."
Минусы: "Flight delay by 4 hours!!"
Плюсы: "Overall services"
Минусы: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Минусы: "Meals & Snacks Meals served on board and in the lounges need improvement."
Плюсы: "My steward, Gabriel, provided service that exceeded my expectations. He made the long haul more bearable."
Минусы: "The shape of the seats was not optimal for my height/size."
Плюсы: "Nice crews"
Минусы: "No headsets to hear movies"
Минусы: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Плюсы: "Great on board bar"
Плюсы: "free flowing wine and beer --- unlike previous flight on QA when the actual supervisor of the staff did not allow a proper stipend of the red wine --- also I witnessed her incivility to another passenger which was appalling -- the crew on this flight deserve to be commended"
Минусы: "nothing on the actual flight --- but i felt we had been promised overnight hotel stay since the layover was 8 hours and 55 minutes --- if was not granted in spited of 2 eMails and promise at the time of booking"
Плюсы: "The was very hospitalty"
Минусы: "Every thing was amazing"
Плюсы: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Минусы: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."
Плюсы: "Good service all the way to final destination. A+ service. Newer model airplane."
Плюсы: "everything was as expected from a world-class in the travel world."
Минусы: "In economy class, the seats are not as roomy as I thought and leg room space is not suited for overseas 12+ hours travel comfort."
Минусы: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."
Плюсы: "Nice and spacious aircraft."
Минусы: "Some confusion on Hindu meal and vegetarian meals."
Минусы: "Food could have been better. Dessert was disappointing, more choice could have been good."
Плюсы: "Crew had amazing customer service with a badly serviced plane"
Минусы: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."
Плюсы: "the flight was very comfortable . the movies were very good."
Плюсы: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Минусы: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."
Плюсы: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"
Плюсы: "Very comfortable seats with lots of space and pillows blankets and other ammenities. It was a 13 hour flight and the staff came by many timea with drinks and snacks"
Плюсы: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Минусы: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."
Плюсы: "Food came out 1 am melb time ,2 hours after departure ."
Минусы: "Entertainment. Not all films have subtitle"
Плюсы: "plane is comfortable and business class bar is great"
Минусы: "Boarding was a mess and food is terrible"
Плюсы: "Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates"
Минусы: "train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie"
Плюсы: "first time on Emirates and its just so much better than anything else under all points of view"
Минусы: "vegetarian options"
Плюсы: "Vegetarian food"
Минусы: "If you provide blankets"
Плюсы: "Everything was outstanding"
Минусы: "Nothinng really"
Плюсы: "Loved the spaciuos seats and great leg room. Food superb!"
Минусы: "Annoying passenfer who peobably drank too much"
Плюсы: "My first flight with Emirates. Excellent all round"
Минусы: "Everything was terrible except the crew was nice"
Минусы: "No Bassinet provided. Staff was not friendly One of them was very rude. Food was not good. Couldn't get a vegetarian food"
Плюсы: "The journey ending"
Минусы: "The length of travel!"
Плюсы: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"
Минусы: "Worse food Old flight Late boarding"
Минусы: "Почему-то нельзя было отправить багаж с получением в Санкт-Петербурге, надо было получать его в Москве. Хотя на рейсе из Питера в Дубай мы багаж не получали в Москве."
Плюсы: "Travelled Business Class - a great experience."
Минусы: "Slow to board."
Плюсы: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Минусы: "The delay in boarding! It’s hard work when traveling with a toddler."
Плюсы: "I forgot my laptop in the flight and called almost inertial but could not find it yet."
Плюсы: "Price, comfort, ice, food and drinks"
Минусы: "I just don’t like discomfort of others moving their seat back."
Плюсы: "Very comfortable flight in A380"
Минусы: "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."
Плюсы: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Плюсы: "The food was good and the service was great. I also had a great seat in the front row."
Минусы: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"
Плюсы: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."
Минусы: "No tea only coffee. No extra drinks. Crew unenthusiastic. Fewer decent English movies. Will be looking elsewhere after 14 years of being emirates-loyal."
Плюсы: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."
Минусы: "Hindu Meal was a repeat of the DEL DXB and DXB JFK sectors."
Плюсы: "First time flying Emirates. Friendly and attentive staff. Flew on schedule. Comfortable seats. Nice food and clean restrooms."
Плюсы: "Smoothness of the flight."
Плюсы: "the attention, the comfort, the large amount and options of movies, shows, entertainment channels; the food was good. and most of all the smooth flight and experienced pilots"
Плюсы: "Развлечения и комфортность сидений эконом-класса"
Минусы: "грязные столовые индивидуальные приборы"
Минусы: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."
Плюсы: "So roomy on the a380 Vegetarian food great"
Минусы: "got non-vegetarian food in spite of choosing veg. they said they didn't get the request. Unacceptable."
Плюсы: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Плюсы: "Attentive service, had a special treat for me as it was my birthday."
Плюсы: "Overall the flight was good and had no issues. The staff was professional and friendly."
Минусы: "The food could be better."
Плюсы: "flight attendants, food, nighttime lights, seats, movies"
Минусы: "when the PA announcements came over the loud speaker, when i was listening to a movie, was extremely loud"
Плюсы: "Very comfortable flight. Had a few hours sleep also. Very happy."
Минусы: "I got food poisoning on this flight. Cramped in the middle seat for 14 hours while throwing up was not pleasant."
Плюсы: "Normal checking process completed and waiting at gate early."
Минусы: "Flight initially was said to be 1 hour late and then it was cancelled altogether. There was no information about why and what are the next steps. People were just following blindly as the group moved, finally everyone was led out of the airport after immigration cancellation, then to baggage claim where we had to collect all checked in big bags and board a bus to take us to hotel . The hotel was good but getting there with the big bags for just a few hours and then the flight was scheduled for night (12 hrs later than original schedule) They could have just held the checked in baggage with them, or arranged an alternate aircraft to arrive sooner."
Плюсы: "Excellent entertainment on a comfortable sized tv screen."
Минусы: "More beverages would be nicer."
Плюсы: "Awesome! I love flying with Emirates and I will continue flying with them."
Минусы: "Departure was delayed 20 min and luggage 1 waited 1 hour !!!! I missed my next fly . Connection was 2 hours . Bad management in Emirates in Madrid"
Плюсы: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
Минусы: "Boarding was a bit disorganized."
Плюсы: "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
Минусы: "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."
Плюсы: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."
Плюсы: "sitting and staff"
Минусы: "food option"
Плюсы: "الخدمه ممتازه جدا جدا والمضيفين روعه والخدمات كامله"
Минусы: "اتمنى كل التوفيق لطيران الامارات والتقدم والازدهار والرقي الخدمات ممتازه جدا وبارك الله فيكم"
Плюсы: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Минусы: "Nothing comes to mind."
Минусы: "Swiss air returned my bagage damaged and there is no way to report it!"
Плюсы: "Wasn't awake, can't say"
Минусы: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"
Минусы: "Nada, I slept through this leg and the staff let me be."
Плюсы: "Again staff was very friendly and helpful."
Минусы: "That since it was a shorter flight no tvs."
Минусы: "Not missing my connecting flight. Being flown to the correct airport. Not having my luggage go missing."
Плюсы: "Best food I've ever had on an airline! Great flight. Not too full."
Минусы: "Arm rests didn't lift all the way up on the plane."
Плюсы: "The flight was smooth and on time. The flight crew did everything alright."
Минусы: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."
Минусы: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"
Плюсы: "Flight was very smooth and on schedule."
Минусы: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."
Плюсы: "Flight share with another airline so we couldn’t book our seats in advance."
Минусы: "Space is cramped. Very professional and courteous crew."
Плюсы: "Nice crew, lot of space"
Плюсы: "Quick, clean, flight."
Минусы: "Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though."
Плюсы: "Always on time and professional crew!"
Плюсы: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."
Плюсы: "i liked the food and the crew. they were nice."
Минусы: "the flight was good. nothing to not like."
Плюсы: "I was flying business class so staff, food, etc was excellent"
Минусы: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"
Плюсы: "Quick trip :-)"
Минусы: "45 minute delay, but those are pretty understandable and unavoidable."
Плюсы: "Staff and flight was really great. Everything went smoothly and on schedule. The plane was clean."
Минусы: "The seating was almost unbearable. So small and cramped. Arm rest didn’t go all the way up so very hard to cuddle with my seat mate (my daughter). I couldn’t even put my arms by my side without pushing my seat neighbors off. Seat in front of me was in my lap. Hard to get out of seat to use restroom. Way to tight. Long flight from Boston to Zurich was so hard to bear. I understand making money...but this is ridiculous!!"
Плюсы: "They magically appeared with water when I got thirsty and were all great. Veg entree from Hiltl good but a little surprising. Baked apple slices on top of mac & cheese? Sure, why not.? And 2 chocolate bars this flight!"
Минусы: "Again could not check in online., or at self-serve kiosk at airport. General complaint to all airlines: You can do better with boarding efficiency."
Плюсы: "Courteous Staff Excellent Service and enough concern for the guests."
Минусы: "The gate was changed without significant announcement"
Плюсы: "Pleasant staff"
Минусы: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"
Плюсы: "Just another flight, nothing special."
Плюсы: "not enough room, everything hastily delivered"
Плюсы: "Stewards are very kind and friendly unlike those in US flights."
Плюсы: "Leg room"
Минусы: "No entertainment"
Плюсы: "I thought Swiss did a nice job. The people were kind and the service was excellent. The meals were great. I never wanted for anything. The entertainment was also very nice."
Плюсы: "Very pleasant flight, excellent take off, didn't feel a thing. The crew was friendly and helpful."
Минусы: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"
Плюсы: "BEST FLIGHT OF MY LIFE"
Плюсы: "good service"
Минусы: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"
Плюсы: "Entertainment options were pretty good."
Минусы: "If people leaned the their seat back it was very uncomfortable and hard to get in and out, eat and or watch the tv."
Плюсы: "I liked the comfort of the aircraft and entertainment"
Минусы: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
Плюсы: "the entertainment selection was above an beyond."
Минусы: "The food was really not great. The meals were tiny and low quality. I understand there are restrictions when on an aircraft, but the meals were the size of snacks and not understanding of allergies at all. (Ie, cheese was on everything.)"
Минусы: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."
Минусы: "If you put the seats this close together, with the amount of recline. Once one person on the fligh reclines their seat it forces everyone else to do so. You can't eat if the person in front of you reclines!"
Плюсы: "Crew was very nice"
Минусы: "Make sure they check the flight before they make passengers aboard like my seat, I had to travel for 10 hours in same position & even flight attendants couldn't help because the flight was packed I understand but I did suffer"
Плюсы: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
Минусы: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"
Плюсы: "Real silverware. Great crew presence. Ice Cream and chocolate."
Минусы: "Seat too small, no room, will never fly Swiss again. This was an 11 hour flight and I need more space and comfort."
Плюсы: "crew was attentive"
Минусы: "having to take a bus from the terminal to board"
Минусы: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."
Плюсы: "Very positive opinion about the flight."
Минусы: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."
Плюсы: "The crew was courteous and trying their best."
Минусы: "The boarding process was quite bad. Apparently their computer system was not working. Waiting, delays. Also, although it was absolutely not necessary they took our carry-on-s with the check-in luggage. Disappointed. First time with Swiss and I though Swiss in general are more organized. But no."
Плюсы: "Nice and friendly staff, good food and free wine"
Минусы: "Everything was great!"
Плюсы: "The flight crew were friendly and helpful. We were on a newer plane so there was a lot of legroom."
Минусы: "No in flight entertainment made for a long flight."
Плюсы: "Everything. All about my flight was great. Thank you."
Плюсы: "Отношение к пассажирам, обслуживание"
Минусы: "Ручную кладь которая с собой, даже если она соответствует размерам, пытаются сдать в багаж"
Минусы: "Flight was delayed and I missed my connection in Zurich... Instead Zurich-Belgrade WITH SWISS AIR i was rebooked to Zurich-Munich LUFTHANSA then Munich-Vienna LUFTHANSA and then Vienna-Belgrade AUSTRIAN... Lufthansa is not on my list and I was forse to fly with company I don't like... So disappointed by SwissAir..."
Плюсы: "seats were comfortable and we left on time."
Минусы: "Love that they fly an a380 into christchurch - a bit overkill but was told it is cheaper to overnight the plane in christchurch vs Sydney or Melbourne"
Минусы: "30 passengers on a 60 seat plane. We should have been spaced out due to the Coronavirus, but NO. We reallocated seats which had us all jammed up the front and back with rows of empty seats in between. Not good enough Qantas! I asked to change and the cery pleasant hostess said no we were NOT allowed. I do NOT understand this."
Минусы: "Qantas need to improve thier overall customer service"
Плюсы: "Crew were lovely. Boarding was quick. Flight landed early."
Минусы: "Food was average"
Плюсы: "Dear ok"
Минусы: "Some of the Crew attitude could be better"
Плюсы: "Crew were good. Better service than in business class"
Минусы: "Entertainment system was playing up and crew had to reboot it several times"
Плюсы: "This flight had significantly less turbulence than my flight to Melbourne"
Минусы: "The headphone jack to watch movies was broken so I wasn’t able to watch anything over the 14 hour flight. This was especially frustrating because I had to pay for my seat selection and I assumed all of your seats would be in working order."
Плюсы: "Lovely crew especially Heidi"
Минусы: "Nothing, all was well"
Плюсы: "great food, entertainment & service"
Минусы: "Great! On time"
Плюсы: "Good seats and leg room in economy. Crew and service were friendly and enjoyable."
Минусы: "Information from Qantas on the last minute delay to the flight and ongoing changes to the timing, was poor. We got most of our information on the delay and timing was largely from other sources."
Минусы: "The flight was held up in Sydney airspace by traffic control causing a short but significant delay which was not recognised by Qantas even though they knew we were connecting to International."
Минусы: "The airport closure wasn't PALs fault but the absolute lack of organisation and an attitude "act of God so look after yourself" is disgusting. Flying business expected some service but had nothing and they smiled and said they rebooked me 16 days later. Other airlines would book you on different carriers but not PAL. Last time no matter what special deal they offer."
Плюсы: "WiFi on board"
Минусы: "Still don't like greasy toasties for breakfast but better than butcher muesli"
Минусы: "Food was awful."
Плюсы: "Could not fault"
Плюсы: "Nice crew"
Минусы: "Delayed by an hour. Gate change to a gate too small to accommodate people. Food was pretty ordinary. Seats very cramped."
Плюсы: "Overall feel of the flight. The focus in safety"
Минусы: "The flight was delayed for 3.5 hours. Limited selection of movied"
Плюсы: "Personable staff"
Минусы: "Delayed 2 hours with little info."
Плюсы: "Crew were great"
Минусы: "Lost bags"
Плюсы: "Flight was late 30 mins"
Плюсы: "Snacks provided were very nice. Flight was shorter than expected."
Минусы: "Nothing we didn't like, all was good!"
Плюсы: "Great flight on the 787 Dreamliner and the crew were fantastic. I wish I could say the same thing for Baggage services. I have a business meeting tomorrow morning and presently they can't even reconcile their own Baggage Receipt number! I expect more when travelling (and paying) for business class."
Минусы: "Plane was approx 1 hour late"
Плюсы: "All round great experience. All went to plan. A330-200 business class was just right for this short trip."
Плюсы: "Crew members were attentive and helpful."
Минусы: "The seat was too narrow for keg space. Especially when I had someone who seated in front who's big n he has to bend his seat far behind"
Плюсы: "Once we boarded the experience was positive."
Минусы: "The flight was late causing me to be late for a meeting"
Плюсы: "Staff polite and friendly. Entertainment on my ipad with wants content great."
Плюсы: "Really nice hostesses. Professional, friendly, interested in travellers. Very welcome when you're travelling home after a long day."
Минусы: "Planes are looking a bit tired."
Плюсы: "Staff were friendly. Enjoyed getting a meal included in the ticket for everyone."
Минусы: "Could be more of a range of movies to watch"
Плюсы: "The plane itself was nice and comfortable for me. The business class seat fully laid down, and there were lots of entertainment options. The flight was quick! 15hr flight from Melbourne to LAX only took 13 hours!"
Минусы: "Several of the food items were either cold or overdone. I asked hostess what the deal was (because their food service is usually great) and she explained that in this new plane (Boeing 787) they removed a lot of the working areas for the crew. They have less space to work in order to be able to prepare food and drinks compared to Qantas's other planes (Airbus A380). This is also a brand new plane for this crew (literally the first flight for some for some of them), and they didn't know where some of the things on the plane were. I imagine after they've used the plane for a while and learn where everything is, they'll get better. I'll find out on the return flight back to Melbourne."
Минусы: "Flight being delayed so I missed a meeting"
Плюсы: "Flight was straight forward, left and landed on time"
Минусы: "QANTAS cancelled my original 10am flight with a text at 5.20am that morning, this stressed me quite a bit as we were flying to Sydney for a wedding that afternoon"
Минусы: "Crew service was disgraceful"
Плюсы: "Typical great Qantas customer service and safety"
Минусы: "I don't understand why the fourth busiest route internationally is still so expensive.."
Плюсы: "Liked service and entertainment"
Минусы: "Lack of legroom"
Плюсы: "Not much"
Минусы: "Food was mushy Boarding notice was short The price of the flight"
Плюсы: "prompt checkin, boarding, baggage came out fast"
Минусы: "no drinks service prior to meal, seats squashy, don't eat the stir fried noodles they are tragic, entertainment system didn't work properly - again."
Минусы: "- delayed flight because of delayed crew - They've had many crew injuries helping customers moving overhead luggage, so they asked customers to sort their own luggage out. Hey, how about teaching OH&S to staff and employing staff that can perform their duties?"
Плюсы: "The crew is always nice and approachable. The entertainment is usually high but this time around there weren't many good choices."
Минусы: "The food is AWFUL, and has been getting worse as the years go on. Absolutely terrible taste, stomach-churning smells and gross consistency. During boarding I was profiled by one of your gate agents and "selected for further screening" ... not fun. No explanations, just surly, inattentive agents performing further checks on items that had already been twice-checked at security. Awful service."
Плюсы: "Case was off quickly"
Минусы: "No choice in seating"
Плюсы: "Comfortable plane. Good entertainment. Very nice chicken salad. Friendly staff."
Минусы: "The soggy pies were a bit, well, soggy ... The changeover at Dubai seemed unnecessary. Having to go through security tho get from airside to airside was a bit daft. The crew gave little information on how that changeover was going to happen, and when they did it was just before landing."
Плюсы: "Friendly crew."
Минусы: "Nothing that is unique to Qantas or just flying in general."
Минусы: "Great service , very caring and clean . Looked after me as I had to use a wheelchair . Thank you :)"
Плюсы: "A cut above all others"
Плюсы: "Qantas has really upped it's service in the last couple of years, their crew on this flight were very professional."
Плюсы: "The no fuss but highly professional approach of the cabin crew. The level of comfort in the cabin, with a business class upgrade."
Минусы: "I dont like having to track the distance through the outside lounge in both directions to get to the Business Lounge. The Business Lounge is frequently busy and noisy. Very hard to conduct a phone conversation from."
Плюсы: "Crew very friendly"
Минусы: "Departure 50mins late, arrival 10mins late then wait 45mins for bags to arrive ... not good enough"
Плюсы: "Staff were wonderful"
Минусы: "The only thing I found was the seat where I sat was a bit noisy. I had to have the sound on my movie turnd up loud to drown out emgine noise."
"I had bought a ticket with two checked bags but when I did the check in they made me pay for the second bag saying it wasn’t included in the ticket. Plus, I had asked for vegetarian food when buying the ticket and they didn’t gave me special food. Don’t know if it is eDreams fault or Turkish Airlines."
Минусы: "Hotel for passengers"
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "Overall good experience"
Минусы: "Bathrooms were already dirty upon boarding"
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Плюсы: "Все отлично!!"
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Плюсы: "Love the food, service and movies."
Минусы: "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."
Плюсы: "Food and entertainment was great"
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "The food was such a treat! Fresh and delicious. Bathrooms very clean for such a large flight"
Плюсы: "Everything from boarding to disembarking was good."
Минусы: "I had an impression that the seats on Turkish Airline were spaced further apart in economy class compared to other airlines based on several of our past trips. This time it was very tight. Dissapointed! Hope they bring the old spacing back."
Плюсы: "The inflight entertainment."
Минусы: "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "good flight"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Минусы: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Минусы: "On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip."
Плюсы: "The seats and leg space very good. Flight clean ."
Минусы: "Food served was poor in quality. Bread seemed to be stale and hard. Seems from the previous flight. Crew had poor service. Some food has fallen on the floor and she kept pushing to serve the same food and was reluctant to discard that tray."
Плюсы: "The flight crew was great. The ride was smooth"
Минусы: "The food was ok....Not an option for vegetarian"
Плюсы: "I got a return ticket from Houston to Lagos, the first leg of my trip went pretty well, no hassle at all, the staff and crew were great and professional."
Минусы: "But the second leg of my trip which was Lagos back to Houston was horrible, the Turkish Airlines employees at the Murtala Mohammed International airport Lagos were the worst ever, unprofessional, rude and lack basic knowledge of boarding. Decided to do their own thing rather than what the airline allows. It's almost like they lacked training or just don't want to learn. No accountability whatsoever as one of the employee said "it's not like it's gonna affect my job anyways". Poor poor terrible customer service, no courtesy, no etiquette. I can go on and on but ain't nobody got time for their negativity."
Плюсы: "Good food, comfortable seat, good timing."
Минусы: "The crew seemed a bit harried rushing around the cabin. For example, I was given chicken when I asked for pasta."
Плюсы: "The food, when you get what you ask for, isn't bad"
Минусы: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."
Плюсы: "El almuerzo fue muy rico y la atención del personal excelente"
Минусы: "Un poco de calor en la cabina me pareció raro pero llamativo"
Плюсы: "Vegetarian options available"
Минусы: "Long delay"
Плюсы: "On time Good service Just excellent It's first time for me with turkish airline but I love it"
Минусы: "No thing"
Плюсы: "Great seating & service"
Минусы: "Non stop talking people behind me!!!!"
Минусы: "There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours."
Плюсы: "Quick check in. Nice staff."
Минусы: "No miles. No notification either. Seems very arbitrary"
Плюсы: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Минусы: "See above"
Плюсы: "Airfare and convenient flight schedule that met my needs"
Плюсы: "Service was amazing! Highly recommend."
Плюсы: "The food was really good but very little"
Минусы: "Unfortunately I asked three ( 3 ) time for plankitte during the flight but with No response from (2 )differant"
Минусы: "I travelled in Business Class from Istanbul to Chicago. The service was not at all impressive and the crew were not very helpful. I asked for water and champagne with my dinner. Champagne never arrived, even after I asked for it again. My half-full glass of water was taken away halfway through dinner with no explanation and never replaced. I asked for water five times before I was finally brought a bottle of water over 30 minutes later when they were being passed around to everyone. Meanwhile, the two flight attendants I asked for water walked by several times picking up trash... not sure what was so difficult about bringing me a glass of water."
Плюсы: "This flight had good leg room. The entertainment appeared to be excellent--however I did not use it due to the serious delay and the fact we were flying from 3:00 to 5:00 AM..."
Минусы: "Boarding/takeoff on this flight was additionally delayed over an hour. As above, on this leg of the return flight, we didn't receive the meals we initially ordered."
Минусы: "Turkish airlines do not care at all about passengers from other countries (other that western Europe and USA) - my flight was cancelled but the airline reps did not bother to tell 150 plus passengers until the end... passengers got angry and one rep took us to the hotel desk, confusing with boarding passes and passport control on the way - forcing us to waster 3-4 hours; we were provided hotel accomodation at midnight (flight was supposed to take off at 9 pm - maybe they were avoiding to spend on out meals???"
Плюсы: "Onboarding, crew attention, lounge access"
Минусы: "Food was even better in Turkish Airlines before."
Для удобства пассажиров авиакомпании, выполняющие рейсы из г. Мельбурн, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из г. Мельбурн
Маски от перевозчика для пассажиров всех рейсов из г. Россия
Места в середине ряда на рейсах из г. Мельбурн недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из г. Мельбурн
Гибкие условия отмены
Посмотрите билеты из г. Мельбурн с бесплатным изменением бронирования