Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Мадрида
|февраль||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 4%.|
|май||Период самого высокого спроса и роста цен, в среднем на 4%.|
Ср. цена – туда и обратно
|21 704 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|17 385 ₽||или меньше|
Недорого – туда
|9 944 ₽||или меньше|
Авиакомпании Aerolineas Argentinas, Аэрофлот и Aeromexico сейчас не взимают неустойку за изменение и отмену бронирования авиабилетов из Мадрида в Россию. Обязательно проверьте точные условия оказания услуг на сайте агентства.
На KAYAK нет прямых рейсов по этому маршруту. Длительность самого быстрого рейса с пересадками — 4ч. 55м..
Самый дешевый билет в Россию из Мадрида в один конец, найденный нашими пользователями за последние 72 часа, стоил 10 016 ₽, а туда-обратно — 13 890 ₽. Самым популярным является маршрут Мадрид Барахас — Москва Домодедово, а самые недорогие за последние 72 часа авиабилеты туда и обратно на этом направлении стоят 10 016 ₽.
Маршрут Мадрид — Россия сейчас закрыт для большинства путешественников.
Узнайте больше об ограничениях по направлению Россия
На маршруте Мадрид — Россия введены требования о самоизоляции путешественников в течение 14 дней.
На маршруте Мадрид — Россия путешественники обязаны предъявлять отрицательный тест на ковид (ПЦР-тест (МАНК)), сделанный за 72 часа до вылета.
Маски:требуются в общественных местах, закрытых помещениях и общественном транспорте.
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты в Россию, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Россию в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Россию вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты в Россию за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Wasn't awake, can't say"
Минусы: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"
Плюсы: "Staff was very friendly and loved the food."
Минусы: "For economy class, nothing."
Плюсы: "Amazing crew and great comfort"
Минусы: "Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems."
Минусы: "Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA"
Минусы: "Flight was delayed and missed 2nd flight due to delay"
Минусы: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"
Минусы: "Arrive on time Zurich"
Плюсы: "It was a lovely easy flight, always lovely flying star alliance."
Минусы: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Плюсы: "Crew was nice"
Минусы: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."
Плюсы: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Минусы: "This flight often arrives late so it is difficult to get to your hotel"
Плюсы: "Best food I've ever had on an airline! Great flight. Not too full."
Минусы: "Arm rests didn't lift all the way up on the plane."
Плюсы: "The flight was good. Fairly good food"
Минусы: "Made me check my bags on my way back for no reason"
Минусы: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."
Минусы: "Pleasant overall experience"
Плюсы: "The situation so comfort"
Минусы: "The limited wifi connection"
Плюсы: "Very attentive staff, good food and drinks."
Минусы: "We paid for upgraded seats that were still very tight."
Плюсы: "i liked the food and the crew. they were nice."
Минусы: "the flight was good. nothing to not like."
Плюсы: "The Boeing 777-300ER is ether new and clean."
Минусы: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."
Плюсы: "Everything, but the lack of entertainment."
Минусы: "The lack of entertainment."
Плюсы: "I was flying business class so staff, food, etc was excellent"
Минусы: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"
Плюсы: "The length of the flight"
Минусы: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Плюсы: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Минусы: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."
Плюсы: "All good with this 1:20 min flight."
Минусы: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."
Плюсы: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."
Плюсы: "Swift ride - no frills- the chocolate square was delicious."
Минусы: "Getting off directly onto the tarmac with no gate access- glad it wasn't raining!"
Плюсы: "Fastest and most thorough service I've ever received!"
Плюсы: "Leg room"
Минусы: "No entertainment"
Плюсы: "We were very impressed by our flight with Swiss. The staff speaks impeccable English, there is much more leg room than on flights with American companies, and it is so pleasant to get pillows, blankets, headphones, drinks (including wine), snacks and 2 meals on our international flight and not feel nickle and dimed the way we do now on domestic flights."
Плюсы: "The crew was very friendly and helpful."
Минусы: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"
Плюсы: "Comfy seats, free drinks, pretty good food. Excellent flight attendants and an eloquent pilot."
Плюсы: "Good service, space for people and luggage"
Минусы: "Less than great food, but everyone else is the same"
Плюсы: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."
Минусы: "Swiss staff was not helpful at all at Zurich airport. I wanted to purchase a day pass in the Business class lounge. They said i could do that but need to do it online. When I couldn't get my device to bring up the right screen they said they couldn't help me. Bad customerbaervixe"
Плюсы: "Crew were organized and pleasent. Lots of food."
Минусы: "Seats in economy are tight."
Плюсы: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Минусы: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."
Плюсы: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"
Минусы: "the flight late and i was missing the conection flight to Israel :("
Плюсы: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Минусы: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."
Плюсы: "The food"
Плюсы: "the Crew, the meal, the seat at the window"
Минусы: "the late and the not very good Information about the late in Madrid"
Плюсы: "that they had new movies"
Минусы: "the leg space is non existent, few of the seat dont even recline meanwhile some recline more than normal"
Минусы: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."
Плюсы: "Very positive opinion about the flight."
Минусы: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."
Минусы: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."
Плюсы: "Nice seat I got."
Минусы: "I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :("
Плюсы: "excellent crew, food entertainment and seats"
Минусы: "They were the best among the airlines I ever used"
Плюсы: "Crew was very good and seat in long trip was comfortable"
Минусы: "Boarding in first leg needs more organization"
Плюсы: "Nice flight crew"
Минусы: "The food"
Плюсы: "Just perfect"
Минусы: "Leg room Food choices"
Плюсы: "Being a regular traveler I was blown away and how the staff went above and beyond to be courteous and helpful!!! Great job Turkish Airlines. You got it right!"
Минусы: "I was in business class with flat bed seats and it was not as private as with other airlines. The seat was more hard than I expected. But overall it was a great value for a business class ticket"
Минусы: "Personal and service were grea!"
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Минусы: "The Turkish airline is always late at take off Security check on the airport was horrible Not friendly people who work there And definitely no any kind of help Which make me for the second time miss my connection flight And definitely loose more money"
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Плюсы: "Все отлично!!"
Плюсы: "Boarding and arrival was on time."
Минусы: "Crew unprofessional, gave my vegan sister a chicken sandwich, forgot to serve some guests, they were unpolite and inpatient."
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Плюсы: "The flight crew was amazing- very pleasant and hospitable. There was great entertainment available which made the flight go quickly. The food was good. We did not realize we had to select vegetarian ahead of time, but having cheese sandwiches available made that easier. The small bag of toiletries that we were given was a very nice surprise."
Минусы: "Carrying luggage down stairs after the flight was difficult but the flight team was helpful."
Минусы: "because your flight from Sarajevo to Istanbul was delayed we missed the connection to the SFO flight and had to stay another 24 hours in Turkey + pay $60 for visas......this was a connection that you had scheduled!"
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "Flight was on time, relatively clean and the food was quite nice"
Минусы: "For a flight leaving at almost 1 am, it's quite annoying to be force fed dinner and prevented to sleep for the first two hours of the flight. Dim the lights and do "on demand" dinner please."
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "great selection of movies"
Минусы: "heat, small seats."
Плюсы: "Food was good"
Минусы: "I had to wait until 9am when the counter for baggage registration was open. I arrived to Madrid from Lima at 5.30 am"
Плюсы: "Everything is just done way better than all the other airlines flying to Europe from America !!!"
Плюсы: "good flight"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Плюсы: "Service and team"
Минусы: "Plane was very warm and should be moderately air conditioned"
Плюсы: "movies and food"
Плюсы: "It was unfortunate that our flight was delayed by 7 hours. The crew was nice. The plane was small but it was ok."
Плюсы: "On time Good service Just excellent It's first time for me with turkish airline but I love it"
Минусы: "No thing"
Минусы: "Passport control"
Плюсы: "Meals, drinks, movies, night kits, blankets, pillows, all included in ptice."
Минусы: "Love your airline. Boarding process is your weak spot."
Плюсы: "All of it best flying experience to date"
Плюсы: "the crew were great clean cabin"
Минусы: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"
Плюсы: "The food was good and the entertainment selection was good."
Минусы: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."
Плюсы: "Great food, comfortable seats, Caring staff, Good TV quality and programs."
Плюсы: "Reasonable good food by airline standard. Good entertainment options."
Плюсы: "food was good."
Минусы: "narrow seating space, no reclining. my entertainment system stopped working in middle of flight just after making my original playlist. also overhead bins were not enough."
Плюсы: "new aircrafts, easy boarding ontime departure and arrival"
Минусы: "Staff needs to be more friendly, food needs to be better in quality (ie.Etihad food is amazing). knowing that the flights are going to INDIA & PAKISTAN they should add some indian Pakistani channels"
Плюсы: "I always enjoy flying with Turkish airlines because the service and care is exceptional !"
Плюсы: "Very helpful and experienced crew, really good service! Thank you!"
Плюсы: "Отличный экипаж!)"
Минусы: "I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all."
Минусы: "Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!"
Плюсы: "The food was better than most other airlines"
Минусы: "The boarding process is confusing. Checking the passports separately in the same area boarding lead to a lot of congestion and confusion. The boarding pass reading machines often didn't work. It looked like passengers in higher classes couldn't use the economy machines."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Everything, I love Lufthansa"
Минусы: "Seats are super tight and very uncomfortable for tall people."
Плюсы: "I booked with Lufthansa, but this was a United flight. I prefer United's boarding process with multiple groups to Lufthansa's single group. Lufthansa's leads to a very very long line 20 minutes before boarding starts."
Минусы: "United had fewer movie options, fewer meals, and worse food than the Lufthansa flight we took when we traveled to Frankfurt. It was also delayed two hours due to mechanical issues. I will have to pay more attention when I book next time to avoid United flights."
Плюсы: "Crew was good"
Минусы: "No entertainment at all, food was bad"
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "The crew were very considerate. Also they have the best baby beds we have seen so far"
Минусы: "The entertainment system was glitchy."
Плюсы: "Food was good but not enough."
Минусы: "Entertainment system was not working."
Плюсы: "Crew amazing"
Минусы: "No entertainment."
Минусы: "the plane was late boarding and some on board had tight connections. crew were aware but didnt let us leave first.we barely made our connection as we had to go through security in Munich. stress could have been avoided by letting us deplane first."
Плюсы: "Airy plane. on time. Good service. Flight wasn't full"
Плюсы: "Can I say basically everyyyyyything. The meals were amazing with respect to taste and the timeliness of them. The crew was extremely courteous and kind"
Минусы: "Just typically being on a plane not much can do about the space in economy"
Плюсы: "Food and boarding"
Минусы: "Flight was 1h40 late. Upon arrival we parked at a gate, but had to be bused. And it was raining"
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "They’re very polite persons"
Минусы: "The way they treat people"
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "I believe Lufthansa does more than the majority of other airlines for economy class passengers."
Минусы: "There was nothing I didn't like."
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Every time I fly Lufthansa I am super pleased with the food. All other aspects fine too."
Плюсы: "Good plane and service"
Минусы: "Ticket check in was unclear, apparently we had to verify our tickets at the gate but there was no sign or previous instruction from the check in counter. I waited through the boarding line only to be told to first verify my ticket. My bags were lost on the Madrid to frankfurt flight, the first part. Unacceptable, if the airline can not schedule flights at their own hub that guarantee swift transfer it us pathetic."
Плюсы: "Stewardess enjoyed her work encouraged us to take better seats. A full hot meal."
Плюсы: "hot food and some complimentary alcoholic beverages"
Плюсы: "Luftahnsa is great. I can’t seem to get our system to recognize the two Condor is abysmal"
Минусы: "Plane was delayed forcing me to run to my connecting flight"
Минусы: "No entertainment"
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "Again, nice staff. Clean plane. The flight was on time."
Минусы: "The games and the book for the teens did not interest my kids. Not sure how popular those items are. Food-not good at all."
Минусы: "Waiting to board, outside in the rain while people shuffle slowly onboard and the crew does nothing to speed things up"
Плюсы: "Even though we boarded the plan via a bus, I appreciated that business class was given priority boarding the bus."
Минусы: "The waiting area was a bit spartan, but quite acceptable."
Плюсы: "Although the departure was a little bit bumpy, the snack was tasty!"
Плюсы: "there was food on the plane, which was quite o.k. and the crew was very friendly."
Минусы: "Flight was delayed as it arrived too late. the boarding therefore, was a bit hectic, especially as Lufthansa does not make boarding according to zones or group numbers like most of the other major airlines."
Плюсы: "Entertainment options were great and always make the flight go by faster."
Минусы: "Seat was broken and didn't recline, stewardess had zero interest in assisting. She could have simply told me she was putting in a work order. Only one food was option available, the stewardess offered zero solutions for people with allergies to the option provided. The general theme was that the crew wasn't eager to please."
Плюсы: "Extremely nice staff starting from check-in and till the end of flight, everything was perfectly on time"
Плюсы: "Punctual, efficient, Lufthansa never fail to deliver."
Плюсы: "Very organized"
Плюсы: "Everything! The food was nice, I liked the entertainment too!"
Минусы: "That my fellow passenger took some of my limited space due to being obese:("
Плюсы: "Flying from San Francisco to Madrid via Munich in economy class. All very good in general, in fact the best experience compared with other airlines I have used in the past for the same trip. Vegetarian meal was good, but only on the long leg. Munich to Madrid was not possible to choose the special meal, but that is not that important for me, so I eat what I could and that was good enough. The crew was super nice. The plane is huge, toilets are literally 'downstairs' and extra room to hang out. I will definitely choose Lufthansa again for my trips to Europe."
Минусы: "If you want to reserve a seat in advance you need to pay for it, that's the only thing I didn't quite like because I found it after I bought the ticket. It was not mentioned clearly in advance, and it felt like an afterwards surprise, really? I paid for it anyways. For me it is worth it to make sure I get a window seat on the long leg flight."
Минусы: "Mi s-au pierdut bagajele !"
Плюсы: "Check in was swift"
Минусы: "Friendlier approach from the crew"
Плюсы: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Минусы: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."
Плюсы: "entrance with classical music! staff was friendly. probably in top 5 flights"
Минусы: "Small space in middle seat"
Плюсы: "Rude inconsiderate staff. Terrible plane"
Плюсы: "None of them above I'm not happy at all"
Плюсы: "Clean and new planes. On time."
Минусы: "On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!"
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "Efficient boarding, friendly crew, easy flight, on time arrival"
Плюсы: "Almost every thing was very good"
Минусы: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."
Минусы: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."
Плюсы: "The crew was superb. Extended leg room seats had a lot of legroom. Good wines, decent dinner."
Минусы: "Very strict carry on policies, much strictet than US carrieers, primarily by weight. Known traveler numbers (Glibal Entry) were not askrd at the time of online check in and ad a result, TSA Pre didnt show up on out boarding passes. Agent at the counter coulsnt dix it euther. Surprisingly, very disappointing breakfast."
Плюсы: "Very easy and smooth flight. We landed 25 min earlier. Austrian Airlines are my favorite."
Плюсы: "Safe trip"
Минусы: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Плюсы: "Fast disembark. Used both ends."
Минусы: "No entertainment. Luckily, it was late or I would have missed it because my previous plane was so late."
Минусы: "Caótica boarding Uncomfortable seats did not recline"
Плюсы: "A bit more leg and knee room."
Минусы: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"
Плюсы: "Life is beautiful"
Минусы: "My fellow passenger fended off my sexual advances like a pro"
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Минусы: "The food was not edible"
Плюсы: "The flight was fast and conftable"
Минусы: "I didn’t get my food"
Минусы: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Минусы: "They are always delayed"
Минусы: "Hot meal was awful"
Плюсы: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."
Минусы: "The best"
Плюсы: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"
Плюсы: "Boarding on time and quick"
Минусы: "Food and entertainment choices"
Плюсы: "Boarding process quick and on time."
Минусы: "no entertainment to rate."
Плюсы: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Минусы: "nothing I didn't like"
Плюсы: "I loved the music while boarding the plane. All staff members were very nice."
Плюсы: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Минусы: "Nothing - it was a great flight"
Минусы: "It was late No food"
Плюсы: "Short flight."
Минусы: "Seat comfort was meh."
Минусы: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"
Плюсы: "The meal was ok The airplane was clean"
Минусы: "Seats were very nerow .No help from the crew . Flight delayed"
Плюсы: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Минусы: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"
Плюсы: "Good service, nice staff (better than US carriers easily)"
Минусы: "2.5 hours to receive baggage - this might be on LAX"
Плюсы: "All was great"
Минусы: "except we could not do an online check-in"
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Плюсы: "Plenty of food and drinks, pleasant crew"
Плюсы: "Seats, crew, nice plane"
Минусы: "Delayed flight. Random boarding,"
Плюсы: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."
Плюсы: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."
Минусы: "По предложению авиакомпании я выбрал диабетическое питание, но на борту мне сообщили, что у них нет такого питания. Зачем тогда предлогать то чего не можете выполнить."
Плюсы: "Short flight and the crew was attentive and pleasant."
Минусы: "Loading of the bus to the terminal was slow only 1 bus was available."
Минусы: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."
Плюсы: "Crew is really friendly. We ran into one of them afterwards when our metro from the airport broke down and she helped us understand what was going on (we didn't speak the local language)."
Минусы: "Boarding was slow, but it's a cultural thing at the departure airport."
Минусы: "They lost my luggage"
Плюсы: "Walked away from plane."
Минусы: "The seat was the most uncomfortable I’ve sat in for some time. No in seat charge option."
Плюсы: "That i got home - finally..."
Минусы: "Almost everything."
Минусы: "We missed our connection because our first flight was late they wouldn’t do anything for us"
Плюсы: "Nothing was outstanding, I do like the hard candy treats they hand out prior to flight."
Минусы: "It was such a nightmare at the gate. We were standing in line and then were shoved aside by other passengers and the attendants did nothing to help keep order when boarding. Also we had paid to upgrade our seats to extra leg room and they had given our seats away to a handicap person."
Минусы: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Плюсы: "Flight attendants very friendly. Got breakfast too."
Минусы: "Chaos in lines to get bus to plane. No organization at all. Just push & shove!!"
Плюсы: "Crew were v good"
Минусы: "Comfort no entertainment, small seats..."
Плюсы: "The food and the crew"
Минусы: "The flight was delayed 2 hours"
Минусы: "Не долетело 2 чемодана из трех. Разбираемся."
Плюсы: "Flight Crew is well dressed and put together Food was decent Plane Comfortable"
Минусы: "I checked a small bag and it was 60 Euro. Too expensive!"
Минусы: "Our first flight out of Mykonos was delayed by a little so we had to run to our connection in Athens and my bag didn’t make it onto the plane. So now I’m in London, missing a dinner because I don’t have dress acceptable clothes, can’t go out and buy any because it’s too late on a Sunday. I am also going to miss my plans which were the only reason we came to London. as I do not have acceptable clothing to go out in tonight. So it was a waste of paying the flight to London, and our Airbnb in London."
Плюсы: "Seats way to tight. Don't think I will use them again."
Минусы: "Limited space. Unacceptable"
Плюсы: "The boarding crew was NOT so gentle when he seen my Passport nationality. The flight left on time"
Минусы: "The food was as expected. The seats were very good and comfortable."
Плюсы: "I would tell the boarding man (C. G..?..) that I know that TIME IS MONEY, and for that I pay my money to the air lines to help in doing my stuff (like boarding) GENTLY and respectfully. Actually, when I noticed this from you twice, I had an embression that the passport nationality harms you.... Any way, thank you."
Минусы: "Food was good. Chairs were clean and relatevly good. Thank you"
Плюсы: "The flight left Budapest on time and arrived on time."
Минусы: "Unbeknownst to me, I needed a boarding pass prior to checking my luggage and there was a 35 Euro fee for one piece of luggage. I did not appreciate either one of these unexpected occurrences and extra fee."
Плюсы: "No surprises. Routine flight."
Плюсы: "Перед полетом дают конфетки, как в детстве. Достаточный ассортимент напитков, неплохая еда ( на утреннем перелета был вкусный пирожок с овощной начинкой, а вечером- полноценной горячее, маленький овощной салатик, что-то сладкое), стюардессы красотки и очень доброжелательные, на рейсе в Россию была даже русскоговорящая девушка."
Плюсы: "As above, for this 2d leg of our trip on Aegean, we gave Aegean an overall 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane, and this time,help from the airplane to the train station once we reached Rome."
Минусы: "Food was some kind of basic dough filled with something I couldn't recognize."
Минусы: "Space wise worse than low cost airlines"
Плюсы: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Плюсы: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Минусы: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."
Плюсы: "Plane was clean and there was enough room"
Минусы: "The boarding gate on the ticket was wrong - twice."
Плюсы: "Good customer service and unexpectedly good food. Nice staff."
Минусы: "Boarding was late, and it took forever to take off and land. I missed my ferry because of this and had to buy another ticket. Also super small seats."
Плюсы: "Overall a very smooth boarding and flight. Food was also good."
Плюсы: "efficiency and a sense of a smile from the ground staff"
Минусы: "the fully booked plane."
Плюсы: "Good flight overall. It was nice to receive drinks."
Минусы: "We were 30 minutes late to board so I missed the bus from the airport and had to wait an hour at the airport."
Плюсы: "Personnel were great"
Плюсы: "Check in was easy. Plane seemed well kept inside. Attendants nice."
Минусы: "Hot! Little to no AC. Flight delayed an hour because first plane had AC problems."
Минусы: "The baggage limits are very strict; if you haven't limited your packing & weighed your bags, be prepared for high fees. 3 of us traveling together with carry-ons that we took free on other airlines (thank you Iberia!) cost us $250!!! Lights were NOT turned off for this overnight flight & VERY noisy"
Плюсы: "I am from Chile and I really appreciated the tasty red wine offered with dinner."
Минусы: "Everything was ok. Staff are nice"
Минусы: "The hand luggage was collected before the gate from several passengers to check in, however not from everyone and others boarded with the same size hand luggage as was collected. As a result, 45 minuts waiting at the belt for suitcase in Athens and beeing late for meeting!"
Минусы: "boarding took for ever. service from the cabin crew was not good. no entertainment."
Минусы: "A short flight so not that important but the seats were a bit narrow and mine being in front of an exit row did not recline"
Плюсы: "Можно заказать другой тип питания (заранее), но не факт, что его принесут. Кошерное питание - лучший выбор."
Минусы: "Обычное питание совершенно невкусное, очень соленое. Из большой компании никто не смог его съесть. Кошерное питание - лучший выбор."
Минусы: "Same as on the flight to Larnaca"
Плюсы: "Quick smooth and efficient with two exits at landing."
Минусы: "I hated that I and 10 ither passengers were told to RUN! i had left London, so my attite was heavy, and here i am running through the airport. It was exhausting. Why should we have to run when the intial connection was 45 mins. Because one plane with the SAME airline is running late and gives us 6 minute's to get to the gate, that should not be any fault of the passengers. Radio the other flight and have them hold. I got an email that the gate changed TWICE. the airline employee did not get that memo at all. So we were raced to the wrong gate even AFTER, I mentioned the gate change. A real frustrating experience all together."
Плюсы: "Great service nice food comfortable flight"
Минусы: "Nothing :))"
Плюсы: "Because of Aegean's transfer director mistake, I missed my two connecting flights back to the US and representatives did nothing to help me. I ended up buying new flight tickets plus money for a night in athens hotel."
Минусы: "Aegean's representatives at Athens airport, especially the manager at the check in counter. Terrible customer service."
Плюсы: "Was ok."
Минусы: "Delays due to ground traffic in Mykonos"
Плюсы: "Everything is perfect"
Минусы: "We arrived 45 minutes late to destination."
Плюсы: "Everything in terms of the flight itself was excellent. Flight was right on time, crew was friendly, plane was clean, etc."
Минусы: "I couldn't understand why, after getting the self service boarding pass in Larnaca's airport, all the family members had to come over to the check-in desk when I had only one piece of baggage to drop-off?"
Плюсы: "Nothing!!! I wait for 21 hours in the airport for a 45 minutes flight!!!!!!!!!"
Минусы: "We lost a day and all the expenses such as tours, hotels, etc. that we payed before and nothing was covered by the airline, we were just offered to get our money back from the flight but they never gave us a solution. Some of the people in AEGEAN airlines were extremely rude and had no empathy for us, it was an awful day!!! because we had no sleep cause we where there at 2 am in the morning cause the flight was at 5:15 and we did that because we wanted to be for the whole day in santorini so you can imagine how frustrating and upset we were, they just gave us a snak for 6.50 Euro and 10 hours later We literalaly had to figth for our Food, We will apriciate if youu can do something about it or get us a refound, we where 3 people: ana Marrufo, Estefani Escoffie and pamela Ramayo"
Для удобства пассажиров авиакомпании, выполняющие рейсы из Мадрида, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Мадрида
Маски от перевозчика для пассажиров всех рейсов из Мадрида
Места в середине ряда на рейсах из Мадрида недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из Мадрида
Гибкие условия отмены
Посмотрите билеты из Мадрида с бесплатным изменением бронирования