Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах Италия – Москва Шереметьево
Ср. цена – туда и обратно
|15 419 ₽|
Недорого – туда и обратно
|13 104 ₽|
Недорого – туда
|9 482 ₽|
Авиакомпания Аэрофлот сейчас не взимает неустойку за изменение и отмену бронирования авиабилетов по маршруту Италия — Москва Шереметьево. Обязательно проверьте точные условия оказания услуг на сайте агентства.
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты по направлению Москва Шереметьево, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты по направлению Москва Шереметьево в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть по направлению Москва Шереметьево вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты по направлению Москва Шереметьево за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Минусы: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Минусы: "Klm is the best, even on a 40min they served small breakfast."
Плюсы: "The crew was very kind"
Плюсы: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Минусы: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Минусы: "Information on arrival time was not correct"
Плюсы: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Минусы: "Flight was delayed, had to run to my next connection flight."
Плюсы: "The crew was informative"
Минусы: "Inflight sandwiches"
Плюсы: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Минусы: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Плюсы: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Минусы: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Минусы: "Boarding was very slow."
Плюсы: "The flight crew was so friendly and the food was really good."
Минусы: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Плюсы: "The crew"
Минусы: "Seat comfort"
Плюсы: "Overall KLM experience is good"
Минусы: "Food quality was mediocre for a business class flight."
Плюсы: "The crew was amazing and the food was great."
Минусы: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Минусы: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Плюсы: "Seating is tight. The crew was great !"
Минусы: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Минусы: "Inflight was better than I expected. But needs upgrading air crafts."
Минусы: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Плюсы: "Flight duration"
Минусы: "Very stingy with the drinks Cramped seats"
Плюсы: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Минусы: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Плюсы: "Flying with KLM is a pleasure"
Плюсы: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Плюсы: "I slept pretty much the whole time"
Минусы: "Flight was cancelled."
Плюсы: "Everything is top notch for an airline company."
Минусы: "Nothing.... I enjoyed every moment of the flight."
Плюсы: "Very friendly crew going out of way to assist in making trip comfortable"
Минусы: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Минусы: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Минусы: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Минусы: "Please Endeavour to put the expiration date on the food served in the flight."
Плюсы: "Very friendly staff"
Плюсы: "Comfortable seats. Warm plane with happy staff."
Минусы: "Maybe a second sandwich option for food, not everyone likes cheese."
Плюсы: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Минусы: "The amount of extras you have to click no to while checking in online."
Минусы: "Задержали вылет почти на час."
Минусы: "Dutch sub titels would be nice."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Плюсы: "Service provided by the staff"
Минусы: "The navigation of the entertainment system is not very friendly"
Плюсы: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Минусы: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Плюсы: "good service"
Минусы: "suitcase didn't turn up, although connection was quite tight"
Минусы: "OLD OLD plane with hard seats and tiny screens"
Плюсы: "Wider seat than most business class"
Минусы: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Плюсы: "The crew were pleasant"
Плюсы: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Минусы: "Nothing! It was all great!"
Плюсы: "Arriving more or less on time"
Минусы: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Плюсы: "No chargers or tv on planes"
Минусы: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Плюсы: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Минусы: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
"It was a small Regional plane. Not much to expect"
Минусы: "Snack and some complimentary wifi or entertainment"
Минусы: "Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre."
Минусы: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."
Плюсы: "Not a lot."
Минусы: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."
Минусы: "Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv"
Минусы: "Boarding process could have been smoother"
Плюсы: "Комфортный самолет, приветливый персонал."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "Аналогично предыдущему рейсу - персонал рисам самолет."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine"
Минусы: "Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned."
Плюсы: "Очень приятный экипаж, проявляли понимание и старались помогать во всем!"
Минусы: "Задержка рейса на 3 часа и 10 минут."
Плюсы: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Минусы: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Плюсы: "Crew was professional and courteous. Flight a little bumpy because of turbulence but otherwise fine."
Минусы: "Boarding in Finland with not too many comfortable seats in waiting area. I'm used to boarding by group numbers but no such thing in Vantaa airport??? Food not good. Legroom seems tighter than a few years ago. Movie selection not great."
Плюсы: "Food and entertainment is good"
Минусы: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"
Плюсы: "The staff was professional and friendly. The waits were short on boarding."
Минусы: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."
Плюсы: "Понравилась хорошая организация на пересадке, хоть и была 1 час 20 минут остался запас по времени (можно нам даже было не торопиться)"
Минусы: "На регистрации в Мюнхене сотрудница стойки не хотела регистрировать до конечного пункта, хотя в раньше в подобных перелётах с короткой стыковкой регистрировали до конечного пункта. Пришлось вызывать главного и доказывать, доказали. Больше неприятностей не было, если не считать плохую погоду в Хельсинки, где задержался рейс на 40 минут."
Плюсы: "The friendly crew, and quiet cabin"
Минусы: "The food was too Finnish."
Плюсы: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Минусы: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."
Плюсы: "Everything was well organized and on time. Good meals! Price was fabulous!"
Минусы: "Seats in economy were small and my husband and I are not small. Usually international flights are roomier."
Минусы: "My meal had rice that was severely undercooked. The audio quality on the entertainment system was very bad and no English subtitles were available for the majority of the movies."
Минусы: "Lack of snacks"
Плюсы: "I'm alive. The plane did not implode. No crashes! The crew was polite. Plane was very late leaving. Not a good thing."
Минусы: "Had to pay more for extra baggage than a person with the "right" ticket #'s. How to know this trivia in Feb. when buying ticket? My starting #'s did not allow me to prepay online. Instead, rush to airport, pay more by having to pay in person. 2. I also could NOT get my boarding pass online. Instead, forced to drive to airport day before just to be sure I'd be on plane! Finnair counter, Hannele politely double-checked all's well, handed me boarding pass. Hannele told to buy extra baggage online being cheaper. This promise, not accurate. Absurd!"
Минусы: "They can't even tell me where the bag is supposed to be."
Плюсы: "was on time. Small airport, convenient transit without passport control,"
Минусы: "Small flight, longer flying time. Almost no service."
Плюсы: "Pilots did a great job at Helsinki. There were a strong wind and rain. Crew was really sweet."
Минусы: "There was a confusion with boarding passes in Helsinki. Some of passengers were waiting almost until beginning of boarding with no seat number. Also was a delay because they're waiting for a some passenger from a connecting flight . Seats haven't enough leg room for person 5"8 but crew and food was amazing."
Минусы: "Toilets were gross."
Минусы: "Crew wasn't attentive. Seats were small."
Минусы: "I have traveled all over the world and never had an issue with luggage but finnair lost my bags and have little information on how to help other than a $70 credit which doesn't cover anything."
Минусы: "Wasn't given vegetarian option for food and don't eat meat."
Минусы: "Очень мальенькая самолёт"
Минусы: "Не было возможности заказать спец питание"
Минусы: "Another upgrade charge, no extra leg room but a seat "near the front" (row 8). NO entertainment system. Only food service was on-board bistro, which sadly I slept through because I was exhausted from getting absolutely no sleep on their crummy transatlantic flight... There are no 'zeroes' to give, so can only give a 1 star poor rating on food, entertainment and comfort. Crew, again, tried in the face of a crummy airline."
Плюсы: "Arriving safe."
Минусы: "We sat in the plane for 7.5 hours before moving. Airline provided no extra food though served what was meant to be breakfast before landing in the evening. Then they had not even coffee before actually landing. The vegetarian breakfast that was served in the evening had one dry pita bread with two slices of cucumbers and tomatoes, very lousy. Finnair has had that for years. If you order lacto-ovo meal, you get a vegan breakfast, a very low quality one. Why? I paid about $1500 for the flight and would like some service, too."
Минусы: "The meal made me sick."
Минусы: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"
Плюсы: "the crew were very friendly, well organized. movie selection was great. meals were surprisingly good and plentyful"
Минусы: "not enough leg room. and i have to point out that I am a petite 110 lbs, 5'2" woman. as soon as the person in front of me reclined their seat to either sleep or lounge, I had my food tray on my chest and the small tv screen 8 inches away from my nose. Thankfully Im small but the man sitting next to me was rather tall and had to turn into a human pretzel to fit in that seat and space allotted."
Минусы: "One of the crew members was rude."
Плюсы: "The crew was very much professionals, worked fast."
Плюсы: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Минусы: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."
Плюсы: "The crew was very nice and gave us a $10 meal vou"
Минусы: "The long delay wasn't great."
Плюсы: "Flight left late but reached early. Plane we comfortable and had clean toilets"
Плюсы: "Crewmembers were professional and nice!"
Минусы: "Snack and meal were not so tasty, and the descending before landing was really uncomfortable."
Плюсы: "Good airplane, big and clean. Very punctual ."
Минусы: "Not food just a very small drink"
Плюсы: "Having read horror stories online about booking with Kayak's partner Justfly, I was prepared for the worst (last-minute cancellations, partial refunds, all-around crummy service). Actually, my Finnair flight was great - it was operated by BA, so it was a nice new double-decker Airbus plane. It was maybe 3/4ths full, so I nearly had a row to myself - shoutout to the jerk who decided he was entitled to the aisle seat. The flight was smooth and easy and best of all, it cost a fraction of what the BA price for a one-way from SFO to LHR cost."
Минусы: "The food on BA continues to be meh, but what most people don't realize is that ALL airline food is meh, because your tastebuds don't work properly 30k feet in the air (it's a scientific fact)."
Плюсы: "Crew was accommodating, entertainment movies was good and food/snacks was not bad for transatlantic flight from NY to Paris. Seats are cramped, but it is expected."
Минусы: "Didn't appreciate the additional charge to select basic seats (not upgraded), not sure if justfly.com is affiliated with Kayak. I found it absurd but read reviews that if you don't select seats you might get bumped off your flight if it's oversold. I didn't take any chances so I paid the additional $29 and yet both my fiancee and I sat way apart. Arriving at the airport to check in, I saw options to select seats which made me upset even though there was nothing next to each other but way more options than online."
Плюсы: "Power in every seat. Great headphones. Solid in-flight entertainment."
Плюсы: "Great plane Flight attendant Caroline fantastic"
Плюсы: "planned time of departure Fare potential for getting 5 seats so I could get a good nights sleep"
Минусы: "Plane left 3 1/2 hours late due to a mysterious mechanical problem that caused them to taxi it away from the gate more than once. Relatively little communication from American whose flight it was. Scheduled departure 10 PM. Actual departure 1:30 AM I reserved a center aisle seat in a row that was completely empty a day or two before departure, hoping to get the whole row. Didn't work out. Just before we closed the doors a couple arrived at the row and took up three of the seats. Darn it. But I still got a good nights sleep. Wish there was an option to check N/A on several of the options above. I didn't speak to a crew member. I didn't eat or drink anything. I never turned on the entertainment system."
Плюсы: "Everything was top class!"
Минусы: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Плюсы: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Минусы: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."
Минусы: "Advertised October Pink products but did not have them for breast cancer support"
Плюсы: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Плюсы: "Crew was great. Seats were comfortable."
Минусы: "The airline lost both of my luggage suitcases."
Плюсы: "The whole crew is so kind"
Минусы: "Delta made my whole first flying experience the best."
Плюсы: "Great crews, excellent customer service"
Плюсы: "Air. France usual"
Минусы: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Минусы: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."
Плюсы: "Food and wine. Entertainment."
Минусы: "Sat closer to water closet. Maybe more air freshener in there."
Плюсы: "Crew was very friendly. Food was excellent"
Плюсы: "Food and drinks very good"
Минусы: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Плюсы: "In flight entertainment was great"
Минусы: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Минусы: "Питание, задержка вылета на 1 час"
Минусы: "boarding wasn't good."
Плюсы: "Great seat. Comfortable. Quick boarding."
Минусы: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Минусы: "They lost my luggage :("
Плюсы: "DIY snack area"
Минусы: "Food and seating"
Плюсы: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Минусы: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"
Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"
Плюсы: "Just a routine flight but done with perfect execution."
Минусы: "Not much legroom."
Плюсы: "The Air France service was ok. Got me to my destination on time and alive."
Минусы: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Плюсы: "Cheap ticket"
Минусы: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."
Минусы: "Engine noise in the cabin is loud."
Плюсы: "Very quiet"
Минусы: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Плюсы: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Минусы: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"
Плюсы: "Great service, decent food"
Минусы: "There was no WiFi on the plane"
Минусы: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Минусы: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"
Плюсы: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Минусы: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Плюсы: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Минусы: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"
Плюсы: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Плюсы: "The service was very professional."
Минусы: "Everything went well."
Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"
Минусы: "Horrible Crew..."
Плюсы: "Free snack and drinks. Good service."
Минусы: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Плюсы: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Плюсы: "Nothing particular"
Минусы: "Nothing particular"
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."
Минусы: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"
Плюсы: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Минусы: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."
Плюсы: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Минусы: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."
Плюсы: "Good service all around, personnel pleasant"
Минусы: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Минусы: "Air France lost my luggage and they can't find it in the computer system."
Плюсы: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Минусы: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"
Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."
Плюсы: "было спокойно и я спала."
Минусы: "не понравилось поведение стюардесс, им было все равно хорошо тебе или нет, какие -то плохо организованные, забывали посуду убрать и все стояло перед пассажирами, ходили с такими "кислыми" выражениями лица, что на них неприятно было смотреть. Не понравилось."
"Every thing was just perfect."
Плюсы: "crew was good"
Минусы: "crazy detailed search in goleniów"
Плюсы: "Good crew."
Минусы: "Install AirShow for flight tracking."
Плюсы: "Good on time flight"
Минусы: "Not much, small plane for a short trip, everything was fine"
Минусы: "The flight was delayed for other travelers but that caused me to miss my driver"
Плюсы: "Nothing in particular."
Минусы: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."
Плюсы: "Comfortable plane, good entertainment and very good food."
Минусы: "The plane departed over 2 hrs late and didn't make up any time during the long flight. Most of the other airlines flying long distances make up the time if the departure is delay."
Плюсы: "Seats in economy were actually comfortable"
Минусы: "Controls for entertainment system didn’t work"
Минусы: "Enterteiment, movies"
Минусы: "Рейс задержали на час, посадили в автобус, а потом отправили обратно в здание вокзала - лифта там нет, так что пришлось носить чемодан вверх-вниз. Покупала билет Аэрофлота, оказалось, что этот сегмент выполняет ЛОТ: по сравнению с Аэрофлотом статистика задержек рейсов неудовлетворительная, и на борту не кормят."
Минусы: "Delayed 1:15hr"
Минусы: "Seat was not very comfortable, my audio was malfunctioning on tv, food was small portions"
Плюсы: "The crew was great, but my seat wasn’t that comfortable."
Минусы: "I would probably like them to be on time because I almost missed my connecting flight"
Минусы: "flight was over 6 hours longer than planned, we did not catch plane from Budapest to Krakow so went to Warsaw than to Krakow, plane from Warsaw didn't have air conditioning working, worst flight ever !!!"
Минусы: "The food honestly could have been better for business class. And the first flight wasn't actually business class seats which was disappointing."
Минусы: "Enough of LOT. For a couple hundred bucks more you get a much better trip. LOT is the no frills discount line."
Плюсы: "The staff was amazing"
Минусы: "Very poor English for rhe crew. Not all of us speak Polish. The crew was rude."
Минусы: "They keep the cabin too hot! I was uncomfortably warm for the entire 9hr flight. And there were no personal airvents to mitigate this problem."
Плюсы: "Direct flight"
Минусы: "Long flight."
Плюсы: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Минусы: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."
Минусы: "The LOT ticket counter personnel is in need of some serious professional etiquette re-training. Always displeased expressions on their faces. Hence why alot of their own people opt for other airlines when booking."
Плюсы: "Movie selection, games, food, dreamliner plane"
Минусы: "Legroom, seat comfort"
Плюсы: "food was great, boarding was a horrible process."
Плюсы: "Food was ok"
Минусы: "Horrible, lazy staff with attitude. Extremely uncomfortable seats, not working TVs , poor choice"
Минусы: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Минусы: "Horrible aircraft (DeHavilland), very uncomfortable. A lot of very young children, their parents were playing some movies for them on phones and tablets. Crew didn't even react on that. Many people were just frustrated with that situation, but Crew didn't even want to discuss it. One of the worst flights ever. It was a charter level, not a regular airline. Never again."
Минусы: "Flight left 1.5 hours late. No update announced from boarding crew as to the reason for delayed boarding or status updates. Received seat assignment at gate with no attempt to give me my preference for aisle seat."
Минусы: "Small air craft"
Плюсы: "We made it there and the staff in Warsaw were very helpful."
Минусы: "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."
Минусы: "Рейс задержали на 5 часов"
Минусы: "Flight from Chicago was delayed for two hours. Missed my connection flight to Odessa and still in Warsaw waiting for my flight to Odessa."
Плюсы: "The crew were ok"
Минусы: "Delays and bag checkin policy."
Плюсы: "Great crew"
Минусы: "Мало предлагают пить воды ( в перелетах она очень важна)"
Плюсы: "Delayed. Moved gate without notice. Babies crying all the way"
Минусы: "Too noisy."
Плюсы: "The price was ok for last minute"
Минусы: "Boarding was a mess no order by back and window seats first"
Минусы: "In Warsaw they took us by bus in a snow storm in freezing cold. They left us standing on an open bus in minus temperatures for 30 minutes instead of sending a few buses to take us to the plane."
Минусы: "Летели в Прагу задержали вылет на два с половиной часа, а обратно так вообще рейс отменили и сообщили об этом за 2 часа до вылета. не советую ее использовать"
Минусы: "Жутко неудобные сидения и климат контроль дающий либо некомфортный обдув холодом либо жару в етом самалёте"
Плюсы: "Flight was empty so there was extra room"
Минусы: "Entertainment on my seat wasn’t working"
Минусы: "On a way to Poland from New York we were waiting two hours in airport with no information. Then we were sitting in airplane 50 minutes more. It was delay 2hours and 50 min."
Минусы: "За багаж пришлось доплачивать! Хотя я оформляла вроде багаж включён. На борту не кормят."
Минусы: "За 17 кг. Которые были включены в билете пришлось доплачивать! Не кормят на борту!"
Минусы: "Personal entertainment is buggy"
Плюсы: "Flight was smooth with no problems."
Минусы: "No entertainment system."
Плюсы: "everything was great!"
Минусы: "It was connected flight and was delayed had to run through the entire airport with no chance to buy a butltle of water. I'm over 60 years old and this was horrible. The flight and crew were excellent."
Плюсы: "Very timely and organized."
Плюсы: "Got us there safely"
Минусы: "Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport."
Плюсы: "Crew was okay."
Минусы: "That your airline commit to schedules."
Минусы: "Would have been nice if you didn't have to pay for the soft drink."
Плюсы: "cheap ticket"
Минусы: "lack of service, very unfriendly stewardess"
Плюсы: "fast lane boarding"
Минусы: "no snacks"
Плюсы: "This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control."
Минусы: "Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins."
Минусы: "I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again."
Плюсы: "Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job."
Плюсы: "Flying doesn't get much better"
Плюсы: "The crew was kind and respectful. The flight was on time and the food was OK."
Минусы: "Nothing to complain about on this flight."
Плюсы: "Нет такого"
Минусы: "Летели втроем, купили на каждого багажное место и сдали чемоданы в багаж, даже те, что можно было пронести в салон. Однако другие пассажиры-халявщики занесли свои здоровые рюкзаки и чемоданы, превышающие максимальные размеры для проноса в салон. Забили все полки, что некоторым не хватило места на полках. И бортпроводница вытащила нашу одну небольшую сумку и в приказном тоне сказала, чтобы мы засунули ее под кресло переднего пассажира, т.е. под ноги. На мое возражение, что мы целенаправленно заплатили за каждого по багажу и сдали наши кабинные чемоданы в багаж (в отличии от других) и что имеем право вести на полках одну на троих сумку. Однако это ее не волновало. Из-за халявщиков пассажиров у меня 2 часа был дискомфорт. Авиалинии позор, бортпроводнице (крашенная блондинка) позор! Через 3 недели собираемся лететь из Брюсселя в Барселону комппнией из 9 человек, полетим испанскими авиалиниями."
Плюсы: "I missed it"
Минусы: "I missed it"
Минусы: "Everything : two hoiurs late, no info, unhelpful crew, terrible food,3 toilets for 200 people... The worst experience in flying"
Плюсы: "Everything was fine"
Минусы: "Beside for the music and movies, you should give us the possibility to make a search and find what we want to watch or listen"
Плюсы: "Also a good airline, though the a la cart..."
Минусы: "The a la carte approach that includes charging 3 euros for water. I mean, seriously?"
Плюсы: "Lots of empty seats so more room"
Минусы: "Had to pay for tea/coffee. Was free on way over so don’t understand this"
Плюсы: "It actually tasted great!"
Минусы: "Movie selection was weak."
Плюсы: "Everything was perfect, highly recommended"
Плюсы: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Минусы: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. The day I was suppose to travel ,they told me at the airport that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Минусы: "We had to wait 1 hour inside the airplane because there was fog in Lisbon. Flight took 2.5 hours and the Fog cleared long before we landed so there was no need to wait 1 hour in the airplane where we had NO leg space at all. As compensation they could at leased given us coffee for free and not have to buy for a bloody expensive high price."
Минусы: "3€ coffee, no space, flight overbooked."
Минусы: "crew indifferent; entertainment limited; food not so good"
Минусы: "Probably nothing to do with Brussels but the boarding out ot IAD was very unorganized."
Плюсы: "Every person was friendly."
Минусы: "Our flight was delayed an hour."
Минусы: "не кормят, и воды не предлагают"
Плюсы: "I enjoyed everything but"
Минусы: "....the morning snack and audio of the movies. Also, wifi should be available (even if it's an additional cost)"
Плюсы: "Whatever positive experience we had was overwhelmed by careless handling of our luggage."
Минусы: "Luggage nor sent from Brussels to Florence. On day 2 they had no clue where our 2 pieces were. Both pieces were bar-coded and there was. File complaint number did not help. we travel regularly and it has been many years sine we had luggage problems."
Плюсы: "Everything was generally good. Food was slightly below average."
Минусы: "Neither the JFK counter agents nor the flight attendants knew if I could transition in Brussels onto Bulgaria Air without exiting and re-entering. In fact, it is a simple process in the Brussels Airport transition zone, with the friendly help of Bulgaria Air agents. Breakfast is a box of sugar: shrink wrapped muffin, Toblerone bar, orange juice. These are all sugar delivery systems."
Минусы: "Very dirty plane, limited space poor customer service. Took pictures of stained trays, seats. Very gross."
Плюсы: "Not too much"
Минусы: "I'll begin with the order of sequence of all that went wrong: 1. A huge queu while we were waiting for checkin in Rome (waited for more than 30 minutes) 2. The steward didn't agree to take a gymnastics hoop to the aircraft, despite its being super light. By the way, the inbound flight the hoop was taken into the aircraft; 3. We (family of 3) were seated separately, what made a huge stress to our small daughter. 4. There were no AC socket in Brussels airport (there were, but not charging) during transfer. 5. Our baggage was not delivered, which is very unpleasant :("
Плюсы: "The space between the seats was good"
Минусы: "No entertainment at al, no charger for the phone, nothing to drink unless payed! Not even water!! They were 1,5 h late"
Плюсы: "Nice equip and staff, comfortable and on-time"
Минусы: "Veg meal requested but not processed."
Плюсы: "Flight was ok"
Минусы: "The fact that we had to wait on the tarmac for a set of stairs to arrive which lasted quite long."
Минусы: "The flight was similar to a low-cost airline but I was not informed of this when booking. Uncomfortable seats with very little legroom, and food was only available by purchase. Not worth paying the cost of a regular flight for a 5 hour flight!"
Минусы: "I never flew to Florence because the airline missed my connection and the next flight to Florence was not until nearly twelve hours later, so now I'm on my way to Rome instead. This ruined my rental car and lodging reservations, and I'm now fighting both those agencies because of this botched flight and poor service. Additionally, the plane was ungodly hot. So much so that the crew apologized for our over the PA. Nothing was done to fix it, but it was blamed on the plane only being on auxiliary power while we were parked on the tarmac for the hours. That would've been understandable, but it didn't get better when the jet engines were on, so that excuse turned out to be just so many lies."
Плюсы: "The fare, that's it."
Минусы: "There was not enough space for our luggage so we had to carry it for the whole flight, the crew didn't even care and there were extremely rude and not nice when we asked where could we leave our luggage, they said no. The flight was delayed for 90 minutes. TERRIBLE airline"
Плюсы: "Always great to fly on a 5 across Avro."
Плюсы: "Good movies , decent food"
Минусы: "Boarding took forever and cause a departure delayed of 1 hour."
Плюсы: "all was good"
Плюсы: "SN (Brussels Airlines) took on them to organize a flight via Lufthansa. this as soon as they had the info about the strike,."
Минусы: "remained cancelled! Olympic did not bother to help or communicate. it was a flight operated by Olympic !"
Минусы: "What a surprise when our United Airlines codeshare on Brussels Airline did not even allow us a drink of water free on our two hour flight. They charged for everything including water. Shame on them! And shame on United Airlines to codeshare with a carrier with such poor customer service."
Плюсы: "Great food and nice crew. They had good tv shows."
Минусы: "I don't have anything to complain about."
Плюсы: "It was a short flight, so it was appropriate."
Минусы: "No free food and no entertainment. Boarded late."
Плюсы: "Same crew was great"
Минусы: "Same got all the way to the destination and had no luggage"
Плюсы: "The cabin was kept at proper temperature and humidity. The food was properly cooked. The staff treated customers properly. Overall a relaxing and easy flight."
Минусы: "Need more movies. Fly this route all the time and very little change."
Для удобства пассажиров авиакомпании, выполняющие рейсы Италия – Москва Шереметьево, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах Италия – Москва Шереметьево
Маски от перевозчика для пассажиров всех рейсов Италия — Москва Шереметьево
Места в середине ряда на рейсах Италия – Москва Шереметьево недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах Италия – Москва Шереметьево
Гибкие условия отмены
Посмотрите билеты Италия – Москва Шереметьево с бесплатным изменением бронирования