Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах Европа – Москва Шереметьево
Ср. цена – туда и обратно
|19 527 ₽|
Недорого – туда и обратно
|4 984 ₽|
Недорого – туда
|2 428 ₽|
Авиакомпании Аэрофлот, Air France и KLM сейчас не взимают неустойку за изменение и отмену бронирования авиабилетов по маршруту Европа — Москва Шереметьево. Обязательно проверьте точные условия оказания услуг на сайте агентства.
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты Европа — Москва Шереметьево, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты Европа — Москва Шереметьево в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в г. Москва Шереметьево вы полетите одной авиакомпанией, а обратно в г. Европа — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты Европа — Москва Шереметьево за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Плюсы: "very nice crew"
Минусы: "my bagfage was lost"
Минусы: "Everything was good"
Плюсы: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Плюсы: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Минусы: "Food quality was not so good."
Плюсы: "Seat comfortable"
Минусы: "Flight was delayed and overhead bin space was very small"
Плюсы: "My seat"
Минусы: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Плюсы: "Crew was great and professional."
Минусы: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Плюсы: "Crew was fantastic."
Минусы: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Плюсы: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Минусы: "If I knew how to recline my seat earlier. I did try several times"
Плюсы: "Everything was good except for the entertainment consul for one of our seats."
Минусы: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Минусы: "Larger meals."
Плюсы: "Quick flight"
Плюсы: "great crew and comfortable flight."
Минусы: "sceens in the plane to show map and direction of travel"
Плюсы: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Минусы: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Минусы: "My suitcase didn't come with the airline."
Плюсы: "Everything is alright"
Плюсы: "Nothing to mention"
Минусы: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Плюсы: "The crew was really friendly."
Минусы: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Минусы: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Плюсы: "The crew was efficient. Flight left on time. Food and wine served."
Минусы: "No entertainment."
Плюсы: "Restrooms clean, decent food and drink, nice cabin crew."
Минусы: "No complaints"
Плюсы: "Good flight, very attentive crew."
Плюсы: "Good entertainment options. Nice flight attendants"
Минусы: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Плюсы: "kLM staff was great."
Плюсы: "Everything excellent. Comfortable seats in business."
Минусы: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Минусы: "The streaming service didn’t work"
Плюсы: "Very friendly service!"
Минусы: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Минусы: "Задержали вылет почти на час."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Минусы: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Плюсы: "Everything - Checkin, crew, food, entertainment"
Плюсы: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Плюсы: "Jet airways flight till mumbai"
Минусы: "Poor legspace in Klm flight till Amsterdam"
Минусы: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "Speed, crew, and reliability."
Минусы: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Плюсы: "Loads of leg room"
Минусы: "Loved everything"
Плюсы: "Flight attendants were friendly, but they only had limited resources to work with."
Минусы: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Плюсы: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Минусы: "Cabin noise and air conditioning too cold, didn't sleep well"
Плюсы: "Plane service"
Минусы: "1h30min delay at airport"
Минусы: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Минусы: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
Плюсы: "The service of the crew onboard"
Минусы: "Entertainment not to many recent movies and the boarding process was a little bit confusing."
"When we asked for blankets flight attendants claimed to have distributed all they had to children, so they didn't have any left. This is not the first time they have this problem on russian airlines. If they pass water or liquids when you're asleep they will never pay attention to ask you. We had to ask 2 or 3 flight attendants to get 1 set of headphones to watch a movie at least. Also, carry-on baggage was difficult to find room to fit."
Плюсы: "Nothing with this company"
Минусы: "Yes, if refund my money due to canceled flight not by my fault"
Плюсы: "Great service and clean."
Плюсы: "Timely, clean, friendly crew."
Плюсы: "Good service"
Минусы: "The flight was 4 hours delayed!!!"
Плюсы: "The food (two full meals) and amenities provided by Aeroflot was wonderful. Staff was helpful on the flight and provided us with plenty of drinks."
Минусы: "We boarded the plane at the time the flight was supposed to depart without explanation as to why there was a delay. Then we sat on the plane for two hours without explanation again. Landed 45 minutes after the originally planned time. Our connecting flight to athens was going to depart in 15 minutes, but left us and 58 other passengers. Poor communication to the passengers and then poor communication or help from the airline. If they would’ve waited 15 minutes, 60 people could’ve made their connection. Instead we have to wait 6-7 hours to board another flight. The customer service at the Moscow airport was sad... only two people at the desk for 60+ customers needing new flights because of their unexplained late departure."
Минусы: "Еда отвратительная"
Плюсы: "Service was excellent. For this long flight, we chose premium economy. It was very good and a lot more room then standard economy"
Минусы: "Шереметьево 10км автобусом"
Плюсы: "Как всегда прекрасный экипаж. Спасибо."
Минусы: "Очень маленькое расстояние между креслами, Прямо издевательство! Булка в сандвиче была слегка резиновая. С круасановой основой сандвич вкуснее."
Плюсы: "Both legs were not yet so I was able to spread out a little. Both flights were punctual, despite having to de-ice the plane before take off."
Минусы: "The announcements were spoken very quickly. Both Russian and English. It was hard to understand , especially with the English translation"
Плюсы: "Экипаж великолепен"
Минусы: "Летели в облёт Пакистана, полёт вместо 6 часов занял 9. Рейс задержали на 1,5 часа"
Плюсы: "Питание это сндвич и то не очень вкусный("
Плюсы: "Ручная кладь 10 кг, большой кофмортный самолет, много новых фильмов"
Минусы: "Посадка завершилась вовремя, отъехали от гейта, взлетели вовремя. В итоге опоздание на полчаса. Багаж опять долго не выдавали. В итоге те, у кого был внутренний трансфер выглядели грустно"
Минусы: "Система при продаже билетов выдала очень короткую стыковку - 1 час 25 минут. Самолет из Барселоны задержали на 25 минут, а в Шереметьево невозможно найти простому пассажиру путь для транзитных пассажиров. Не удивлюсь если его вообще нет. В итоге нереальный бег из терминала Д в терминал Б все равно не дал возможности успеть на свой рейс."
Плюсы: "Молодые, симпатичные стюардессы, неплохое питание, правда, не сразу нашли спецпитанип"
Минусы: "Обогревали салон слишком сильно. Дышать было невозможно. Посадка была жестковата"
Минусы: "Приехали в аэропорт за 2, 5 часа.Регистрация началась за 2 часа - очень медленно, больше часа в очереди. В результате после досмотра бегом в туалет и в очередь на паспортный контроль. О магазинах, кафе и пр. - забудьте. В итоге посадка за 10 минут до вылета и опоздание вылета на 40 минут. За 7 часов полета не нагнали ни минуты, наверное, экономили керосин. О том, что у многих пассажиров подвисли стыковые рейсы, командир, наверное, не думал"
Плюсы: "Всё по расписанию."
Минусы: "В бутерброде попалась пищевая плёнка. Маленькое растояние между креслами. Долго подавали телетрап."
Минусы: "Уровень обслуживания, и стюардесс в эконом классе упал в последнее время. И вообще экономить стали на всём, вино перестали предлагать. На стюардессах видимо тоже экономят в компании... и в итоге на пассажирах конечно."
Плюсы: "Самолёт полный, сидеть комфортно если бы не сосед"
Плюсы: "Самолет новый и чистый."
Минусы: "Полет 29 октября. Посадку начали раньше времени. Когда подошли мы, у гейта было два человека, зато вся огромная очередь переместилась в рукав. Наши места были заняты. Спорить с пожилыми людьми не стали - сели на свободные. Практически не было мест на багажных полках. Еле разместил небольшой рюкзак. Про несъедобные сэндвичи и отстутствие выбора уже писал. Бортовых развлечений никаких, даже маршрута на мониторах. Но основной трэш начался по прилету в аэропорт. Самолет несколько раз переезжал с места на место. Из разговора по телефону соседнего пассажира узнал, что посадили в другом терминале. Объявить об этом никто не удосужился. Наконец, подогнали трап и высадили в чистом поле. Посадили в автобус и повезли вокруг всего Шереметьево. В итоге задержка примерно на 1ч 40 мин без всяких комментариев и извинений. Не летайте самолетами аэрофлота!"
Минусы: "Не работала обещанная развлекательная система"
Минусы: "The flight attendants were slow and unprofessional. It took 3 hours to get dinner. Other airlines manage to feed passengers in Economy within an hour on the similar flight. But the worst part was that my luggage went missing. After it was found nobody let me know so it was just sitting there for three days before I could get a hold of someone. And then after multiple calls they finally said it would take another 5 days to be delivered 200 miles. So I ended up having to go get it myself. Not as much as an apology from them. Aeroflot is absolute garbage. Stay away from them."
Плюсы: "Service on Aeroflot is good -- helpful and friendly."
Минусы: "We had several problems with our reservation. Our tickets on Kayak.com were sold through airfare.com. We received an email from aifrare.com confirming that we purchased two round-trip tickets. But we did not get seat assignments, and the confirmation number we received from airfare.com was incorrect. We only found out about the confirmation number when we tried to contact Aeroflot to get seat assignments. But contacting Aeroflot online was problematic. Instructions there would send us to screens/options links that didn't work. So, we called Aeroflot. They gave us the correct confirmation number over the phone, but sent us back to the website to get seats. And the website again was problematic. We did eventually get assigned seats, and we did make our flight from the U.S. to Moscow. But then our return flight was also problematic. We could not get seat assignments until we went to the airport for our flight home. Aeroflot then told us that I did not have a reservation. Eventually Aeroflot did recognize my reservation, but then told us that it did not have any seats together for my husband and me, unless we paid for an upgrade."
Плюсы: "Nuff said, having a gold Aeroflot card is nice"
Плюсы: "Комбинация характеров стюардесс Татьяны и Майи - идеально. Одна заботливая, другая веселая. Атмосфера в салоне была замечательная. Спасибо за шикарный полет"
Минусы: "Asked them bot to sit us at the far end near the toilets and guess what.....last tier next to the toilets!! Broke my son’s bugaboo bee pushchair 2nd time due to the way they handle it as they through them instead of caring for them. Service in moscow is very poor."
Плюсы: "В целом все неплохо, но..."
Минусы: "Места в 737 мало очень. Лучше на ssj100 лететь."
Минусы: "Все началось с аэропорта. ВСЕ авиакомпании регистрировали автоматически - подходишь к автомату, вводишь номер брони, тебе распечатывают посадочный и ленту на багаж. Все, кроме Аэрофлота. В аэрофлоте все по старому. И всего 2 стойки регистрации. Очередь - на час!!! И это была ЕДИНСТВЕННАЯ очередь во всем аэропорту. На борту еще хуже. Мы специально зарезервировали место у окна. Так вот, окна не было. Вообще. Глухая стена. В первый рас такое вижу. Полет испорчен :(("
Минусы: "They don't take visa if u have excess lugguge"
Плюсы: "The seats, considering they were in coach, were comfortable and all the armrests went up for freedom of movement sake."
Минусы: "The food was not great, over cooked veggies and bland. For an 11 hr flight, we were served dinner and then upon waking, served another dinner - no breakfast? The bathrooms smelled like urine even before take off. Most of the flight attendants were nice. Ours while pleasant, rolled her eyes when I asked for some wine and a glass of water, like “ugh Americans always have to be so decadent” lol, but she did serve me, so wat ever that’s worth. The movies selection was pretty limited and the system that played it was super slow and a little archic."
Минусы: "7 часов лету. Кормят 1 раз, примерно через час после взлета. А потом за 6 часов только воду предлагали. Раньше (несколько лет назад) кормили на рейсах в 6 часов и более 2 раза. Хоть-бы чай с бутербродом дали."
Плюсы: "Вылет и прилет по расписанию. Самолет достаточно новый. Бортпроводницы приветливые, хорошо выполняют свои обязанности."
Минусы: "Очень узкие расстояния между рядами. Нет никакой ни ТВ, ни аудио программы. И это для рейса свыше 4 часов!"
Минусы: "Питание скудное. кроме того кормят мясом настойчиво. хотя я отметил что вегетарианец"
Минусы: "I booked my tirkcet online - and when I happily got to the airport and tried to check in - AEROFLOT personnel saw my reservation but actually ticket wasn't issued - so I was standing there with all my luggage and no ticket. already spent money on taxi cabs etc all I could do was to buy ANOTHER over expensive ticket - with loads of stress. when I landed in russia I received a cancellation notice from Flight Network. this is unacceptable and I am very disappointed that I have to spend so much extra money in the end and wasted so much of my nerves and time!"
Минусы: "Я не ем мясо. Кратное количество раз отмечал в Аэрофлоте при покупке билетов, в Аэрофлот бонусе этот момент. Но компания игнорирует мои предпочтения и упрямо приносит мне мясо. Кроме того, люди прилетают из жаркой страны в прохладную Россию. Они чаще всего одеты не по погоде. Аэрофлот постоянно такие самолёты отставляет к лесу, потом все пассажиры долго мёрзнут в автобусе, долго едут через всё взлётное поле, а потом так же долго ждут багаж. - Сказочный русский маразм! Как раз в этот же день летел лоукостером Меридиана. Уровень примерно такой же. Только там нас к трапу подвезли. Аэрофлот экономит не на тех вещах. Ошибочный менеджмент. Отстойная зажравшаяся дешевая компашка. Стыдно."
Плюсы: "Good aircraft. Nice flight with professional crew. No delays."
Минусы: "Poor snack (one sandwich and mineral water only)"
Плюсы: "Generous meals with great food choice. Professional crew (even though live announcements are barely understandable). Aircraft seems quite new."
Минусы: "Not once have I seen an Aeroflot flight to take off at the advertised time. Yet, online reports show a perfect picture, with an occasional departure ahead of schedule. However, that means only gate being closed. Further preparations take quite some time more, and actual take off can start much later than expected."
Минусы: "Уже в Самаре несколько лет не используют аэродромные автобусы-скотовозы, но "передовой" а/п Шереметьево - круглосуточно... Осталось ещё новую полосу запустить и скотовоз станет единственным вариантом для "нового советского человека"."
Плюсы: "Вполне удобные кресла и расстояние для ног."
Минусы: "Прилететь без багажа в зиму, теперь придется покупать все вещи заново! Кто мне возместит траты на зимние вещи и в чем нам ходить ?! Да и лететь не 10.30 часов , а 12 было утомительно , а никаких прикольных не было дополнительно предоставлено, хотя бы для детей...ну и потом вся эта бумажная волокита в аэропорту, почти сутки потратили на прибытие из Хошимина в Москву."
Плюсы: "Friendly flight attendants, comfortable seats, good refreshments and meal. I fell asleep early in the flight and woke as the crew was cleaning up from the meal service. I asked if I could have a meal and yes, they would prepare one for me. Very gracious. I also had a problem that my luggage transferring from another airline in London, with a very short layover, did not make my flight. Aeroflot personnel at SVO Moscow took care of this and my luggage was delivered the next day in perfect shape."
Минусы: "This time food wasn’t organized well, because in the menu was two dishes, beef stroganoff or some fish, when came our turn to choose, we didn’t have choice, because only the fish was left. Second time was fish(again) and chicken, and also the salad was made from fish too... this time we got lucky, there was a choice because the serving started from our side. The chicken wasn’t good though, And still it is too much fish, and it didn’t taste good. I can compare , because I had other Aeroflot flights, and the food was really good, compare to this one."
Плюсы: "the crew was very good but the food was very bad frozen can't eat it is will never fligh again with this flight"
Минусы: "Посадку начали с опозданием. В бизнес-зале посадку не объявили вообще. Успели чудом. Сидели на space + в экономе, но ручную кладь смогли положить только в хвосте. Хотя бизнес был пустой, и положить туда можно было легко. Весь полет температура в салоне была выше 30 градусов. Неоднократные просьбы сделать что-то не помогли."
Минусы: "Иногда рядом родители с маленькими детьми летят. Это обычно ужасно для всех и для детей тоже. Не уверен что младенцы запомнят что-нибудь в Тайланде"
Плюсы: "Отличное обслуживание (летел комфорт-классом), вкусно кормили. Понравилась мягкая посадка."
Минусы: "Рейс задержали на 17 часов по погодным условиям. Перед самолетом долго держали в автобусе. Я ожидал, что в комфорт-классе кресло будет удобнее. С моим ростом (193) было так себе -хотя гораздо лучше эконома"
Плюсы: "Экипаж старался сгладить опоздание, командир честно сказал о поломке. Никакого там вокруг да около"
Минусы: "Конечно, факт опоздания на 4 часа не радует, но что поделаешь, безопасность важнее"
Плюсы: "Some of the typical premium economy features in the economy class - like the slippers and eye masks, open snack bar, ice cream between meals, menu for meals."
Минусы: "Limited choice in alcohol. No whiskey. No healthy options in snack bar."
Плюсы: "I like the service of the crew. Because I was late to my second flight the Aeroflot provided hotel and food for me until my next flight. I really enjoy breakfast in the hotel."
Минусы: "What my flight was postponed for 5 hours later, and I need to change my tickets."
Плюсы: "Удобные кресла, комфортное расстояние между рядами."
Минусы: "Рейс задержали на пол часа. Из напитков не предложили соки, только кофе, чай и вода."
"British Airways food was very tasteless but the staff were very accommodating for me and my baby boy."
"It was a small Regional plane. Not much to expect"
Минусы: "Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever."
Минусы: "A better breakfast..."
Минусы: "Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv"
Плюсы: "Комфортный самолет, приветливый персонал."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "Аналогично предыдущему рейсу - персонал рисам самолет."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Минусы: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."
Плюсы: "Well oiled service machine."
Плюсы: "Service good. Staff good"
Минусы: "Very cold at night"
Плюсы: "Очень приятный экипаж, проявляли понимание и старались помогать во всем!"
Минусы: "Задержка рейса на 3 часа и 10 минут."
Плюсы: "Great service on biz class, comfortable seat, quiet airplane (A350)."
Минусы: "I liked it all."
Плюсы: "Понравилась хорошая организация на пересадке, хоть и была 1 час 20 минут остался запас по времени (можно нам даже было не торопиться)"
Минусы: "На регистрации в Мюнхене сотрудница стойки не хотела регистрировать до конечного пункта, хотя в раньше в подобных перелётах с короткой стыковкой регистрировали до конечного пункта. Пришлось вызывать главного и доказывать, доказали. Больше неприятностей не было, если не считать плохую погоду в Хельсинки, где задержался рейс на 40 минут."
Плюсы: "calming environment, finnish style"
Минусы: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."
Плюсы: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Минусы: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."
Минусы: "Lack of snacks"
Минусы: "Choice of movies"
Минусы: "They can't even tell me where the bag is supposed to be."
Плюсы: "many choices of films to watch was great too! Like that you served Finnish food!"
Плюсы: "Like that you served Finnish food! many choices of films to watch was great too!"
Минусы: "i get sit 57 E both way forvard and come back. My travel was very long - 4 flyds. One of them t his is 11 hours. I am very very tired."
Плюсы: "was on time. Small airport, convenient transit without passport control,"
Минусы: "Small flight, longer flying time. Almost no service."
Плюсы: "See above."
Минусы: "See above"
Минусы: "Sellling snacks during the flight (to a captive clientele) makes the process noticibly less pleasant than in the days when Finnair (generously) provided snacks to everyone."
Минусы: "Toilets were gross."
Плюсы: "Excelente timing and organized to take us to the plane"
Минусы: "No crew speak very good English it was really difficult to understand them"
Минусы: "I have traveled all over the world and never had an issue with luggage but finnair lost my bags and have little information on how to help other than a $70 credit which doesn't cover anything."
Плюсы: "FLIGHT & COMFORT WERE OK AIRCRAFT NEW AND WELL MAINTAINED MINIMAL SERVICE BUT CONSIDERING THE PRICE IT WAS OK THE AIRLINE PROVIDES SOME DRINKS FOR FREE (BUT...)"
Минусы: "POOR ENTERTAINMENT I PURCHASED FOOD AND IT WAS LESS THAN OK THE AIRLINE ACTUALLY PROVIDES COFFEE, TEE, WATER AND "JUICE" FOR FREE BUT IT IS NOT CLEARLY EXPLAINED"
Плюсы: "The crew was courteous."
Минусы: "Another passenger dropped a very heavy suitcase on my head. I have never been afraid for my safety before, but this time I was. I wasn't seriously hurt but what really upsets me is that the other person wasn't even reprimanded. Also, that suitcase was way too heavy and I'm surprised this person was allowed to board the plane with it. Also, boarding was horrible and the flight was late. I will never forget this experience and would avoid flying with Finnair ever again! This was really the worst flight I have ever experienced!"
Плюсы: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Минусы: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."
Минусы: "Hi I try to cancel my flight to tel aviv bat no bady Will to help me Bad castomer Service for kayak app I hope you help me to get my many back Malki"
Плюсы: "The crew was friendly."
Минусы: "The seats are cramped and the most uncomfortable I've ever sat on. An 8 hour red eye flight made it unbearable. The food is pretty terrible too. This is the last and only trip I'll be flying Finnair."
Минусы: "A very very small plane. Cold staff"
Плюсы: "There was like 5 movies to choose from and 2 shows, all the movies old and my screen kept on getting stuck"
Минусы: "Очень мальенькая самолёт"
Минусы: "Не было возможности заказать спец питание"
Плюсы: "Everything well organized"
Минусы: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"
Плюсы: "Friendly staff, frequent food, frequent drinks (including wine) included in price of fare."
Минусы: "Boarding method. Should board people furthest from the front of coach first to avoid clogging of aisle."
Плюсы: "I most liked milk lactose low for my coffee . I can't criticize about food because I was offered only beverage this time with only an hour flight. Hehe ."
Минусы: "Nothing made me uncomfortable except for the concern about stealers in most of Europe . I didn't experience it yet but tons of times I've heard about stories of tourists ."
Плюсы: "Flight attendants"
Минусы: "Operated by American. Delayed for 4 hours"
Плюсы: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Минусы: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."
Плюсы: "the price was very good"
Минусы: "Flight cancelled after 5h at the airport. Impossible to be booked before 5days..."
Плюсы: "Overall a great flight."
Минусы: "Breakfast not their best meal. No tea or coffee served, very disappointing."
Плюсы: "Flight was not super crowded. Crew were lovely."
Минусы: "No seat back entertainment...had to endure The Charlie Brown movie, Nelson Mandela biopic and lousy boxing movie. Seats extremely small...would have been awful if plane was at full capacity. Plane very dated...no frills"
Плюсы: "As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again."
Плюсы: "The fact that this is the only daytime flight from Boston to Europe."
Минусы: "Food was very ordinary, and drink choices may have been theoretically available but the crew did not offer the choices."
Плюсы: "The staff was friendly, the food was good, and the entertainment system worked perfectly."
Минусы: "The gentlemen in front of me kept his seat reclined through the whole trip, making my space quite cramped. I know this can't be helped, but it does make the space a bit claustrophobic."
Плюсы: "The plane was not full"
Минусы: "I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc."
"The cabin crew was friendly. But boarding takes forever and the flight gad long delays on both inbound and outbound flight"
"Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip."
Плюсы: "El entretenimiento"
Минусы: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"
Плюсы: "Nice crew"
Минусы: "Not loose my luggage:)"
Минусы: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Минусы: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"
Минусы: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Плюсы: "Crew was great. Seats were comfortable."
Минусы: "The airline lost both of my luggage suitcases."
Минусы: "Tell me i would misst the next flight and that my beg will not go to the final airport."
Плюсы: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Минусы: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Плюсы: "Staff were friendly and seats in business were super comfortable."
Плюсы: "Arrived on time."
Минусы: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."
Плюсы: "Crew was nice."
Минусы: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Плюсы: "Great crew and prompt boarding."
Минусы: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."
Минусы: "Питание, задержка вылета на 1 час"
Плюсы: "Plane was new, and seatback screen responsive and functional."
Минусы: "Economy seats not very comfortable, very tightly packed together"
Минусы: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Плюсы: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Минусы: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Минусы: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"
Плюсы: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Плюсы: "Good selection of movies"
Минусы: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Плюсы: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Минусы: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"
Плюсы: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."
Плюсы: "More experienced, professional crew, better food and service."
Минусы: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Плюсы: "Their evacution video is interesting"
Минусы: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Минусы: "We were 2h late"
Плюсы: "If the flight would have leave in time we would receive our luggage in time"
Минусы: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Минусы: "No offer of snack with no egg in it."
Плюсы: "The cabin crew were excellent"
Минусы: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"
Минусы: "They were unfreindly and rude."
Минусы: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."
Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"
Минусы: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Плюсы: "Flight attendant was very nice."
Минусы: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."
Минусы: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Минусы: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Плюсы: "The cheese and the bread"
Минусы: "The unprofessional staff during boarding and food serving"
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."
Плюсы: "The hostesses were very kind and nice"
Плюсы: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Минусы: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."
Минусы: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"
Плюсы: "All of the crew were friendly and the flight was on time."
Минусы: "No problems"
Плюсы: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Минусы: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"
Плюсы: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."
Плюсы: "Good food, good service and arrived before schedule."
Минусы: "Delayed without explaining?"
Плюсы: "That we landed safely"
Минусы: "Flying with other company"
Плюсы: "Direct fly"
Минусы: "Рейс задержали на час, посадили в автобус, а потом отправили обратно в здание вокзала - лифта там нет, так что пришлось носить чемодан вверх-вниз. Покупала билет Аэрофлота, оказалось, что этот сегмент выполняет ЛОТ: по сравнению с Аэрофлотом статистика задержек рейсов неудовлетворительная, и на борту не кормят."
Минусы: "Delayed by one hour"
Минусы: "Din’t be almost 4 hours late No explanation, no apology"
Плюсы: "Crew, food, boarding, entertainment was great."
Минусы: "Polish airlines have their issues, but this was perfect."
Плюсы: "I loved food and entertainment: they had a lot of alternative film offers (not just same old hollywood, but Korean or Russian films, etc.). We arrived 30 min ahead of schedule too!"
Минусы: "The seats were very uncomfortable, but maybe anything would be uncomfortable during a 9 hour flight. Also, I wish the crew were offering water in between meals as well."
Плюсы: "Crew not good"
Минусы: "They lost my bag!"
Минусы: "flight was delayed 4 hours"
Минусы: "flight was delayed 4 hours"
Плюсы: "Same as above."
Плюсы: "The aircraft."
Минусы: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"
Плюсы: "Aisle seat"
Минусы: "Flight was delayed 3 timews for a total if more than 3 hours"
Плюсы: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"
Минусы: "My entertainment screeen froze in first 40 min of flight, the food portions were tiny"
Плюсы: "Everything ran smoothly."
Минусы: "Flight attendants a little cold but not nasty"
Минусы: "The flight was almost two hours delayed. If my connecting flight were closer, I would have missed it. Otherwise everything was good. The 787 Dreamliner was new and very comfortable."
Плюсы: "The Dreamliner is shiny new and comfortable. Good authentic Polish food. Great variety of in-flight entertainment."
Минусы: "On-time performance was so-so, take-off was delayed ~1hr because of connections, had to wait on the runway at the destination airport, had to wait an eternity for my bag. Whatever genius who designed the in-flight entertainment controls should be punched in the face. The on-screen buttons are so easily pushed by passengers making their way to and from the aisle that passenger assistance and reading lights always go off on their own throughout the aircraft."
Плюсы: "Flawless boarding, on time, nice crew."
Минусы: "Had to wait on the runway for ground services at destination, but for a very short time. The route is bussed at both airports."
Минусы: "Рейс задержали на 5 часов"
Плюсы: "I liked the plane, smooth landing."
Минусы: "They lost my daughter’s luggage!Not good since we will only be in Krakow for 4 days!"
Плюсы: "The crew were ok"
Минусы: "Delays and bag checkin policy."
Минусы: "Мало предлагают пить воды ( в перелетах она очень важна)"
Плюсы: "Crew was friendly, cabin was as expected. Luggage arrive safely and on time (was a little worried it would not show, because online checkin said I had to pick up luggage and recheck before flight) (Virgin tagged it to go all the way through). So did not gav any issue."
Минусы: "Flight was one hour late. No food service or entertainment for this flight, but was as expected."
Плюсы: "Crew was great."
Минусы: "No on-board entertainment."
Минусы: "There was no food. Only for a money."
Минусы: "Летели в Прагу задержали вылет на два с половиной часа, а обратно так вообще рейс отменили и сообщили об этом за 2 часа до вылета. не советую ее использовать"
Минусы: "Жутко неудобные сидения и климат контроль дающий либо некомфортный обдув холодом либо жару в етом самалёте"
Плюсы: "Flight was empty so there was extra room"
Минусы: "Entertainment on my seat wasn’t working"
Минусы: "За багаж пришлось доплачивать! Хотя я оформляла вроде багаж включён. На борту не кормят."
Минусы: "За 17 кг. Которые были включены в билете пришлось доплачивать! Не кормят на борту!"
Плюсы: "It was on time and they did not loose our bags"
Минусы: "After boarding we sat for 10 min before take off but arrived on time so all good"
Минусы: "very inconviniebt seats"
Плюсы: "Excellent job from boarding to the end of the flight! Thank you all!"
Минусы: "My concern was the super small sit , but after all I am a big boy!"
Плюсы: "The biggest supprise for me was the 787 Dreamliner which is very comfortable. You do everything to provide an excellent experience. The crew was very nice and helpful, You are the best! I don't fly often but LOT is my favorite company to fly to Odessa. Thank you for great service!"
Плюсы: "Service in business class."
Плюсы: "Flight was smooth with no problems."
Минусы: "No entertainment system."
Плюсы: "Flights ran on time."
Минусы: "Slow cue at check-in. Boarding gate miles from Security, 25mim walk. Plane aged. No food, tea in a flimsy paper cup. No entertainment."
Минусы: "Lack of checked baggage just causes commotion during boarding when the airline finally realizes too many bags and offers free bag checkin... Don't get the bad habbits from us airlines..."
Плюсы: "Вежливость экипажа, понимание сложившейся ситуации"
Минусы: "Произошла задержка вылета из-за опоздания самолета из Варшавы в Париж на 30 минут. В результате - сбой стыковок у многих пассажиров летевших из Варшавы в другие города. Мы успели. И это хорошо."
Плюсы: "Вежливость экипажа"
Плюсы: "food prices, all on time"
Минусы: "Cheap airline that is priced like a major airline. They charge for checked in luggage on flights between different EU countries. Major airlines don't do that, so check the fine print before purchasing."
Плюсы: "Relatively new aircraft with not-bad room between the rows. Water, coffee and tea offered gratis, otherwise pay for snacks, but prices not bad. Good flight for a budget airline. Twi toilets for a full plane a bit ridiculous, but the flight was only 2 1/2 hours, so no big lines."
Минусы: "Delayed by 2.5 hrs"
Для удобства пассажиров авиакомпании, выполняющие рейсы Европа – Москва Шереметьево, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах Европа – Москва Шереметьево
Маски от перевозчика для пассажиров всех рейсов Европа — Москва Шереметьево
Места в середине ряда на рейсах Европа – Москва Шереметьево недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах Европа – Москва Шереметьево
Гибкие условия отмены
Посмотрите билеты Европа – Москва Шереметьево с бесплатным изменением бронирования