Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из г. Дюссельдорф
|ноябрь||Если вы хотите избежать наплыва туристов, это лучшее время. Плюс цены падают на 4%.|
|декабрь||Период самого высокого спроса и роста цен, в среднем на 11%.|
Ср. цена – туда и обратно
|20 146 ₽||(ср. цена за последние 2 недели)|
Недорого – туда и обратно
|14 014 ₽||или меньше|
Недорого – туда
|5 953 ₽||или меньше|
Авиакомпании Аэрофлот, Eurowings и S7 Airlines сейчас не взимают неустойку за изменение и отмену бронирования авиабилетов по маршруту Дюссельдорф — Россия. Обязательно проверьте точные условия оказания услуг на сайте агентства.
В авиакомпании S7 Airlines бронирование мест посередине ряда на рейсах Дюссельдорф — Россия сейчас недоступно.
По нашим данным за последние 72 часа, самые дешевые авиабилеты Дюссельдорф — Россия в один конец стоят 10 511 ₽, а туда-обратно — 13 120 ₽. Самым популярным является маршрут Дюссельдорф — Москва Домодедово, а самые недорогие за последние 72 часа авиабилеты туда и обратно на этом направлении стоят 8 989 ₽.
Больше всего рейсов у авиакомпании S7 Airlines (на маршруте Дюссельдорф — Москва Домодедово).
Большинству путешественников на маршруте Дюссельдорф — Россия нужно будет предъявить отрицательный тест на ковид и самоизолироваться по приезде.
Узнайте больше об ограничениях по направлению Россия
На маршруте Дюссельдорф — Россия введены требования о самоизоляции путешественников в течение 14 дней.
На маршруте Дюссельдорф — Россия путешественники обязаны предъявлять отрицательный тест на ковид (ПЦР-тест (МАНК)), сделанный за 72 часа до вылета.
Маски:требуются в общественных местах, закрытых помещениях и общественном транспорте.
Рестораны:Границы открыты с ограничениями
Бары:Границы открыты с ограничениями
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты в Россию, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Россию в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Россию вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты в Россию за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Минусы: "Very well executed."
Плюсы: "Wasn't awake, can't say"
Минусы: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"
Плюсы: "Entertainment was great, excellent movie selections, and games."
Плюсы: "Amazing crew and great comfort"
Минусы: "Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems."
Минусы: "70’ late on a 45’ flight"
Плюсы: "Excellent service from the crew and prices were good."
Минусы: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."
Плюсы: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Минусы: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."
Плюсы: "Everything was just dandy!"
Плюсы: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Минусы: "The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets."
Плюсы: "All operations a-ok"
Плюсы: "Flight was very smooth and on schedule."
Минусы: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."
Плюсы: "Nice cabin, clean . Friendly crew"
Плюсы: "The situation so comfort"
Минусы: "The limited wifi connection"
Плюсы: "i liked the food and the crew. they were nice."
Минусы: "the flight was good. nothing to not like."
Плюсы: "The best thing is that they’re always on time"
Минусы: "The seats are way too cramped"
Плюсы: "The buttered pretzel was nice, and different."
Минусы: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Плюсы: "Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip."
Минусы: "Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again."
Плюсы: "Chocolate Mövenpik ice cream"
Плюсы: "The attendants were great. Flight was clean and nice."
Минусы: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."
Плюсы: "Class staff"
Минусы: "Bit of a delay"
Плюсы: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Плюсы: "I was flying business class so staff, food, etc was excellent"
Минусы: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"
Минусы: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."
Плюсы: "I thought the attendants were nice and that it was an easy, relaxing flight."
Плюсы: "Short flight and they handed out chocolate"
Минусы: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"
Плюсы: "My own seat had ample legroom, good crew."
Минусы: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."
Минусы: "All of it"
Плюсы: "Arrived safe"
Минусы: "Packed in like sardines on an overnight flight. Awful food. Cheap fair seemed like a bargain until you find out that you have to pay an extra charge for the dubious privilege of reserving a seat way back in the 34th row."
Плюсы: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Минусы: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."
Плюсы: "Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis"
Минусы: "Seats from JFK to Zurich were a little bit squeezed."
Минусы: "30 mins late both ways"
Минусы: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."
Плюсы: "Leg room"
Минусы: "No entertainment"
Плюсы: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Минусы: "Only thing that could have been easier is to offer more self check-in options at the airport. Very courteous staff, and wait wasn't extremely long."
Плюсы: "I love the fact that there are no communication barrier...everyone that I spoke to knows English!"
Плюсы: "The punctuality."
Минусы: "The food was not up to the mark."
Плюсы: "staff were very helpful"
Минусы: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"
Плюсы: "They served food! I have been on competitor flights that were twice as long and would have had to pay for every single beverage or food. In Swiss on a 50 minutes flight I got a complimentary chocolate, a crossaint and beverage service. Amazing. The crew also has been very helpful and friendly."
Минусы: "Landing in Zürich has been the bumpiest landing I have ever had. I believe that is due to the location and weather conditions but felt like the pilots also did not exactly react the way it should have been."
Плюсы: "The new aircraft"
Минусы: "Lavatory wasn't clean enough"
Минусы: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Плюсы: "The crew made the right call after the Swiss computers shutted down"
Минусы: "Boarding problem. But I have to congratulate the crew for their efforts to overcome the problem in the best possible way"
Плюсы: "good service"
Минусы: "late in departure"
Плюсы: "Crew were organized and pleasent. Lots of food."
Минусы: "Seats in economy are tight."
Плюсы: "Crew was very helpful with getting me "something" to eat since I did not receive a "Vegan" meal as I had ordered when I bought the flight... The meal I originally was given was included milk and cheese ingredients and after explaining what vegan actually was they did their best to help my situation. My first flight with Swiss to Switzerland included the correct "vegan" meal do I can't understand how this mistake was made by Swiss on the return flight?"
Минусы: "I did not receive a "vegan" meal as ordered originally and though they were very helpful they should all be better educated regarding the differences between "Vegan", Vegetsrian, Lacto-Ovo, etc... Since I was embarrassed as I had to keep rejecting the food they gave me until I educated them on the basics of what Vegan food is... They were very helpful throughout."
Плюсы: "Chicken with polenta was better than most airplane meals."
Минусы: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."
Плюсы: "Very positive opinion about the flight."
Минусы: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."
Минусы: "Food, entertainment program, pillows and blankets would have been nice,"
Плюсы: "Отличный экипаж!)"
Плюсы: "Amazing crew and service! They are the best!!"
Минусы: "Amazing crew and service! They are the best!!"
Плюсы: "Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day..."
Плюсы: "Crew was wonderful. Food and drinks was good."
Минусы: "More movies in Russian language, or with English subtitles"
Минусы: "Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Everything about the flight was perfect."
Минусы: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"
Плюсы: "I received a message that flight was cancelled at time of check in On my trip to Munich from Larnaka my flight was delayed and lost my flight to Dusseldorf So this trip was very bad thanks to I received a message that flight was cancelled at time of check in On my trip to Munich from Larnaka my flight was delayed and lost my flight to Dusseldorf So this trip was very bad thanks to Lufthansa"
Минусы: "I received a message that flight was cancelled at time of check in On my trip to Munich from Larnaka my flight was delayed and lost my flight to Dusseldorf So this trip was very bad thanks to Lufthansa"
Минусы: "Bought the premium economy on Lufthansa, but ended up on Eurowings. Food same as Economy, 1/2 the entertainment choices. Definitely not worth the money."
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "The crew was great. A woman in front of us had a seizure mid-flight and the crew handled it professionally with great care. They were very friendly and helpful"
Минусы: "The lines when we arrived at the airport were very long. Had to wait over an hour to check in. Seemed like more people should have been working the counter. I missed my connection on the flight over to Europe."
Плюсы: "Clean, modern plane"
Минусы: "Flight was 40min late, which can happen. Caused me to miss my connecting flight and all three employees from Lufthansa I dealt with had a total ‘I really don’t care attitude ‘"
Плюсы: "Speed of boarding and de-planing. They are very efficient with staying on schedule, which is important. No one likes hanging around in airports or on planes. Also, my server ran and got me a special request of wine after meal when the choice was Bailey's or Sherry. That was kind of her."
Минусы: "The announcements are frequent, slow and long. The food was alot of carbs. Nothing was bad, I just got a terrible headache and swollen ankles. Not the airline's fault, but it was hard to enjoy the last flight for these reasons. Also, water poured ahead of time on trays on 2 occasions instead of seeing them pour it. I was sitting next to a coughing sick person so I wanted to cover my beverages and food as soon as possible. My sound on video didn't work all the time. It kept cutting off. Tried my husband's headphones, but didn't help."
Минусы: "The flight did not take off from Dusseldorf until AFTER we were scheduled to arrive in Frankfurt. There were no updates from the flight crew on the delay or on our connecting flight."
Плюсы: "Decent food."
Минусы: "No onboard entertainment."
Плюсы: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Минусы: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."
Плюсы: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"
Плюсы: "on time Family Check in"
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "I like everything about Lufthansa- the professionalism of its flight attendants, the food (yes!), the inflight entertainment options. I'll even lengthen my flight so that I can take Lufthansa on the longest leg."
Минусы: "Actually, nothing!"
Плюсы: "The plane was cleaner that most other ones and the seating configuration made it easy to get comfortable during the flight."
Минусы: "The flight was delayed with no explanation or announcement as to why. The flight attendants only passed the beverage cart or served water when serving the meals during the 9-hour flight. At no other time did they check to see if the passengers wanted a beverage."
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "The crew was very friendly an apologetic for the delay. We had more space on the 1h inner-German connection flight than on our 7h international overnight flight with Lufthansa."
Минусы: "Flight departed Duesseldorf an hour late and waited ont he ground in Munich for another 10 minutes before the gateway was connected. Not a problem for us since we were at our final destination but clearly a frustration for many of our fellow passengers. The cereal bar was a nutritional disaster and the the artifical fruit taste was simply awful. Tastes as if LH gets paid for distributing it."
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Every thing"
Минусы: "Bus shuttle to plane"
Плюсы: "I Luz Myriam will give to Lufthansa 10 qualification!!! in Overall, Boarding, Crew, Food , Entertainment, but 8 about Confort"
Минусы: "Just the air conditions was too cold I asked the attendant if can warm my place a little, but she told me the other passenger are warm, she doesn't take care about me, NOT COOL!!"
Плюсы: "While seat did give more leg room, we were still squashed. the guy next to me was a little on the heavy side and he could barely fit in the seat. We had no place to put our arms."
Минусы: "we had to go down stairs to gain access to plane; they waited forever to board. supper selections were mediocre at best."
Плюсы: "They were waiting for us even we were running late from connecting flight, everybody was super nice"
Минусы: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."
Плюсы: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"
Плюсы: "SEAT COMFORT CREW ALL AROUND BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Плюсы: "Flight crew went above and beyond, great in-flight meals and entertainment. Overall smooth flight."
Минусы: "Headrest too high for my short self!"
Минусы: "There is not entertainment and seats not that comfortable"
Плюсы: "the seats are comfortable, food is good and service is better than most"
Минусы: "That it took a while to get on plane because of security but thats how it goes"
Плюсы: "Top notch in-flight entertainment. Chicken meal was not bad. Friendly crew"
Минусы: "These flights in and out of Newark have the tightest leg room I've been on. I feel bad for tall passengers. The boarding gate from Düsseldorf was way too crowded."
Плюсы: "Nicest crew ever"
Минусы: "Boarding ground crew was a bit arrogant"
Плюсы: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Минусы: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."
"I flew business class. But nothing compare to business class. Lounge closed in Vienna. Not exist at all in Tel Aviv. Priority boarding not exist in Tel Aviv despite available business counter. Nobody in front of me was checked in to Business or with Senator status. No welcome drinks. All overall awful experience."
Минусы: "The fees for the sporting bag was out of control expensive"
Минусы: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."
Плюсы: "One hour delay after boarding due to loosing our “slot”"
Минусы: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."
Минусы: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."
Плюсы: "Рейс был с незначительной задержкой вылета"
Минусы: "Возле элюминатора было холодно("
Плюсы: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Минусы: "Flight was cancelled on the first day. I had to call to find out that I was rebooked on a flight the next day."
Плюсы: "Overall it was a good trip and staff was helpful."
Минусы: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Плюсы: "Great service on board the plane."
Плюсы: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."
Плюсы: "food was great. Slightly cold in cabin."
Минусы: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."
Минусы: "Can’t like it if you missed it!!"
Минусы: "Difficulty getting to flight"
Минусы: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"
Плюсы: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
Минусы: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."
Минусы: "Caótica boarding Uncomfortable seats did not recline"
Плюсы: "Love the A 380-800"
Минусы: "Out luggage did not make it to Houston from Frankfurt. We were late from Vienna but Lufthansa held the plane and extra 30 minutes in Frankfurt so that the baggage could make it from the feeder flights and it still didn't. We were promissed out luggage on Sunday evening. No one called and as of Monday morning no news."
Плюсы: "the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!"
Плюсы: "Direct connection"
Минусы: "Meal is horrible"
Плюсы: "A bit more leg and knee room."
Минусы: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"
Плюсы: "Life is beautiful"
Минусы: "My fellow passenger fended off my sexual advances like a pro"
Минусы: "surprised by attitude of he company: you really get "low costs" services for a "classic airline" price."
Плюсы: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"
Плюсы: "the crew were very nice polite and helpfull"
Минусы: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"
Плюсы: "Everything was at the good level. Professional people to work with."
Минусы: "Not enough room for overhead bags. Had to put mine in the front of the plane while I sat at the back of the plane. What I really didn't like is that I called Kayak to include my Global Entry number on my boarding pass. They said it would be there and when I printed it, it wasn't. So coming back into the states and thru customs took waaay longer than it should have with those chaotic and ridiculously long lines. I didn't bring my Global Pass card with me and will from now on!"
Плюсы: "Great flight. Was long but made nice by staff/crew and entertainment options."
Плюсы: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Минусы: "Reschedulle of my journey to next day, everything tat followed"
Минусы: "They are always delayed"
Минусы: "They cancel the flight without letting me know!"
Минусы: "Hot meal was awful"
Минусы: "The best"
Минусы: "The flight was delayed but due to efforts of the pilot we were on time!"
Плюсы: "kids treatment"
Плюсы: "Spacious aircraft. Polite crew. Even good food. On time."
Плюсы: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"
Минусы: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"
Плюсы: "Service beyond expectations"
Плюсы: "Вкусное пиво"
Минусы: "Вылет задержали на 1,5 часа"
Минусы: "Flight was delayed"
Плюсы: "Great floght"
Минусы: "Please change food, enough of pasta every time."
Плюсы: "Crew friendliness."
Плюсы: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."
Плюсы: "The pilot did a great job landing the plane in high winds."
Плюсы: "Very nice airplane and pleasant crew"
Минусы: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Плюсы: "Crew were excellent"
Минусы: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Минусы: "When its rain we shouldn’t walk to the air plain"
Плюсы: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Плюсы: "The socks offered in business were comfortable and nice looking. The red wine was good."
Минусы: "The food was just average and the seat not too comfortable"
Плюсы: "Very friendly crew and on time with no problems."
Плюсы: "No delay and nice staff"
Минусы: "Head support for 6 feet plus people on seats would be good"
Минусы: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Минусы: "They left my bag off the plane. Ridiculous."
Плюсы: "My seat"
Минусы: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Плюсы: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Минусы: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Плюсы: "the crew was nice"
Минусы: "Seat confort on long flights, leg rooms,"
Минусы: "Need more leg room!!! Larger meals needed."
Плюсы: "Best airline in the business quick efficient and outstanding service What else can you say"
Плюсы: "MCR airport Mert & Greet parking was smooth and efficient."
Минусы: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Плюсы: "Nice crew pilot food and beverage"
Минусы: "No wifi"
Плюсы: "Staff very pleasant"
Минусы: "Evening snack was not the greatest breakfast was pretty food"
Плюсы: "Good selection of movies."
Минусы: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Плюсы: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Минусы: "Flight departed 35 minutes late"
Минусы: "Didn’t happen."
Плюсы: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Минусы: "Cramped seating."
Плюсы: "Cabin crew were very professional."
Минусы: "Aircraft returned to gate due to fault and was delayed for 45 min."
Плюсы: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Минусы: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Плюсы: "Excellent very good"
Минусы: "Everting so good ex"
Плюсы: "Premium economy service was good."
Минусы: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Плюсы: "Short flight with good communication."
Минусы: "Nil to complain."
Плюсы: "Absolutely nothing!"
Минусы: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Плюсы: "Lovely staff, good food, great movies."
Плюсы: "Very friendly service!"
Плюсы: "The staff was extremely pleasant. Food was good!"
Минусы: "Have no complaints"
Минусы: "Задержали вылет почти на час."
Плюсы: "Excellent experience with the cabin crew."
Минусы: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Минусы: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Плюсы: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Плюсы: "Very little if any."
Минусы: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Плюсы: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Плюсы: "Timing & efficiency. Good food though only a sandwich."
Минусы: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Минусы: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Плюсы: "I was upgraded to Buisness so, no complaints"
Минусы: "No Marlboro light cigarettes on the duty free shopping cart"
Плюсы: "Crew service"
Минусы: "Flight delayed."
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Минусы: "55 minute delay was not welcome."
Плюсы: "Except for my negative comment, a good flight."
Минусы: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."
"When we asked for blankets flight attendants claimed to have distributed all they had to children, so they didn't have any left. This is not the first time they have this problem on russian airlines. If they pass water or liquids when you're asleep they will never pay attention to ask you. We had to ask 2 or 3 flight attendants to get 1 set of headphones to watch a movie at least. Also, carry-on baggage was difficult to find room to fit."
Плюсы: "Great service and clean."
Плюсы: "Timely, clean, friendly crew."
Плюсы: "Everything's just fine"
Плюсы: "Loved the flight and Aeroflot! Couldn’t be more punctual, the transfer is a breeze, very smiley and attentive crew and the food was soo tasty!"
Плюсы: "Good service, lacking entertainment but it was a 3 hr flight so that's OK. friendly crew and clean."
Плюсы: "Evry thing but the dilay"
Минусы: "If we arrive on time"
Плюсы: "The food (two full meals) and amenities provided by Aeroflot was wonderful. Staff was helpful on the flight and provided us with plenty of drinks."
Минусы: "We boarded the plane at the time the flight was supposed to depart without explanation as to why there was a delay. Then we sat on the plane for two hours without explanation again. Landed 45 minutes after the originally planned time. Our connecting flight to athens was going to depart in 15 minutes, but left us and 58 other passengers. Poor communication to the passengers and then poor communication or help from the airline. If they would’ve waited 15 minutes, 60 people could’ve made their connection. Instead we have to wait 6-7 hours to board another flight. The customer service at the Moscow airport was sad... only two people at the desk for 60+ customers needing new flights because of their unexplained late departure."
Минусы: "Еда отвратительная"
Минусы: "Flight cancelled without communication, zero customer service, awful experience, will never fly Aeroflot again"
Минусы: "Шереметьево 10км автобусом"
Плюсы: "Как всегда прекрасный экипаж. Спасибо."
Минусы: "Очень маленькое расстояние между креслами, Прямо издевательство! Булка в сандвиче была слегка резиновая. С круасановой основой сандвич вкуснее."
Минусы: "Can bend the seat, don’t have to walk and back on the airport"
Плюсы: "Экипаж великолепен"
Минусы: "Летели в облёт Пакистана, полёт вместо 6 часов занял 9. Рейс задержали на 1,5 часа"
Плюсы: "Питание это сндвич и то не очень вкусный("
Плюсы: "Ручная кладь 10 кг, большой кофмортный самолет, много новых фильмов"
Минусы: "Посадка завершилась вовремя, отъехали от гейта, взлетели вовремя. В итоге опоздание на полчаса. Багаж опять долго не выдавали. В итоге те, у кого был внутренний трансфер выглядели грустно"
Минусы: "Система при продаже билетов выдала очень короткую стыковку - 1 час 25 минут. Самолет из Барселоны задержали на 25 минут, а в Шереметьево невозможно найти простому пассажиру путь для транзитных пассажиров. Не удивлюсь если его вообще нет. В итоге нереальный бег из терминала Д в терминал Б все равно не дал возможности успеть на свой рейс."
Плюсы: "Молодые, симпатичные стюардессы, неплохое питание, правда, не сразу нашли спецпитанип"
Минусы: "Обогревали салон слишком сильно. Дышать было невозможно. Посадка была жестковата"
Минусы: "Приехали в аэропорт за 2, 5 часа.Регистрация началась за 2 часа - очень медленно, больше часа в очереди. В результате после досмотра бегом в туалет и в очередь на паспортный контроль. О магазинах, кафе и пр. - забудьте. В итоге посадка за 10 минут до вылета и опоздание вылета на 40 минут. За 7 часов полета не нагнали ни минуты, наверное, экономили керосин. О том, что у многих пассажиров подвисли стыковые рейсы, командир, наверное, не думал"
Плюсы: "Всё по расписанию."
Минусы: "В бутерброде попалась пищевая плёнка. Маленькое растояние между креслами. Долго подавали телетрап."
Плюсы: "Everything nothing"
Плюсы: "A simple connecting flight turned into a complete joke!!! Somehow, despite flying Aeroflot all the way from Sofia to St Pete, the tickets sold to us were sold via Bulgaria Air, which meant we had to collect suitcases and re-check them at Moscow, all while we were not checked-in for the second leg!! LastMinute.Com is hands down the WORST travel website in the history of travel websites, as the above was not disclosed at any time. NEVER again will I even entertain booking via them."
Минусы: "LastMinuye.Com - the worst experience ever ... and now thankfully never again"
Минусы: "Уровень обслуживания, и стюардесс в эконом классе упал в последнее время. И вообще экономить стали на всём, вино перестали предлагать. На стюардессах видимо тоже экономят в компании... и в итоге на пассажирах конечно."
Плюсы: "Самолёт полный, сидеть комфортно если бы не сосед"
Плюсы: "Самолет новый и чистый."
Минусы: "Полет 29 октября. Посадку начали раньше времени. Когда подошли мы, у гейта было два человека, зато вся огромная очередь переместилась в рукав. Наши места были заняты. Спорить с пожилыми людьми не стали - сели на свободные. Практически не было мест на багажных полках. Еле разместил небольшой рюкзак. Про несъедобные сэндвичи и отстутствие выбора уже писал. Бортовых развлечений никаких, даже маршрута на мониторах. Но основной трэш начался по прилету в аэропорт. Самолет несколько раз переезжал с места на место. Из разговора по телефону соседнего пассажира узнал, что посадили в другом терминале. Объявить об этом никто не удосужился. Наконец, подогнали трап и высадили в чистом поле. Посадили в автобус и повезли вокруг всего Шереметьево. В итоге задержка примерно на 1ч 40 мин без всяких комментариев и извинений. Не летайте самолетами аэрофлота!"
Минусы: "Не работала обещанная развлекательная система"
Минусы: "The flight attendants were slow and unprofessional. It took 3 hours to get dinner. Other airlines manage to feed passengers in Economy within an hour on the similar flight. But the worst part was that my luggage went missing. After it was found nobody let me know so it was just sitting there for three days before I could get a hold of someone. And then after multiple calls they finally said it would take another 5 days to be delivered 200 miles. So I ended up having to go get it myself. Not as much as an apology from them. Aeroflot is absolute garbage. Stay away from them."
Плюсы: "Service on Aeroflot is good -- helpful and friendly."
Минусы: "We had several problems with our reservation. Our tickets on Kayak.com were sold through airfare.com. We received an email from aifrare.com confirming that we purchased two round-trip tickets. But we did not get seat assignments, and the confirmation number we received from airfare.com was incorrect. We only found out about the confirmation number when we tried to contact Aeroflot to get seat assignments. But contacting Aeroflot online was problematic. Instructions there would send us to screens/options links that didn't work. So, we called Aeroflot. They gave us the correct confirmation number over the phone, but sent us back to the website to get seats. And the website again was problematic. We did eventually get assigned seats, and we did make our flight from the U.S. to Moscow. But then our return flight was also problematic. We could not get seat assignments until we went to the airport for our flight home. Aeroflot then told us that I did not have a reservation. Eventually Aeroflot did recognize my reservation, but then told us that it did not have any seats together for my husband and me, unless we paid for an upgrade."
Плюсы: "Nuff said, having a gold Aeroflot card is nice"
Плюсы: "Комбинация характеров стюардесс Татьяны и Майи - идеально. Одна заботливая, другая веселая. Атмосфера в салоне была замечательная. Спасибо за шикарный полет"
Минусы: "Asked them bot to sit us at the far end near the toilets and guess what.....last tier next to the toilets!! Broke my son’s bugaboo bee pushchair 2nd time due to the way they handle it as they through them instead of caring for them. Service in moscow is very poor."
Плюсы: "В целом все неплохо, но..."
Минусы: "Места в 737 мало очень. Лучше на ssj100 лететь."
Минусы: "Все началось с аэропорта. ВСЕ авиакомпании регистрировали автоматически - подходишь к автомату, вводишь номер брони, тебе распечатывают посадочный и ленту на багаж. Все, кроме Аэрофлота. В аэрофлоте все по старому. И всего 2 стойки регистрации. Очередь - на час!!! И это была ЕДИНСТВЕННАЯ очередь во всем аэропорту. На борту еще хуже. Мы специально зарезервировали место у окна. Так вот, окна не было. Вообще. Глухая стена. В первый рас такое вижу. Полет испорчен :(("
Минусы: "They don't take visa if u have excess lugguge"
Плюсы: "The seats, considering they were in coach, were comfortable and all the armrests went up for freedom of movement sake."
Минусы: "The food was not great, over cooked veggies and bland. For an 11 hr flight, we were served dinner and then upon waking, served another dinner - no breakfast? The bathrooms smelled like urine even before take off. Most of the flight attendants were nice. Ours while pleasant, rolled her eyes when I asked for some wine and a glass of water, like “ugh Americans always have to be so decadent” lol, but she did serve me, so wat ever that’s worth. The movies selection was pretty limited and the system that played it was super slow and a little archic."
Минусы: "7 часов лету. Кормят 1 раз, примерно через час после взлета. А потом за 6 часов только воду предлагали. Раньше (несколько лет назад) кормили на рейсах в 6 часов и более 2 раза. Хоть-бы чай с бутербродом дали."
Плюсы: "Вылет и прилет по расписанию. Самолет достаточно новый. Бортпроводницы приветливые, хорошо выполняют свои обязанности."
Минусы: "Очень узкие расстояния между рядами. Нет никакой ни ТВ, ни аудио программы. И это для рейса свыше 4 часов!"
Минусы: "Питание скудное. кроме того кормят мясом настойчиво. хотя я отметил что вегетарианец"
Минусы: "I booked my tirkcet online - and when I happily got to the airport and tried to check in - AEROFLOT personnel saw my reservation but actually ticket wasn't issued - so I was standing there with all my luggage and no ticket. already spent money on taxi cabs etc all I could do was to buy ANOTHER over expensive ticket - with loads of stress. when I landed in russia I received a cancellation notice from Flight Network. this is unacceptable and I am very disappointed that I have to spend so much extra money in the end and wasted so much of my nerves and time!"
Минусы: "Я не ем мясо. Кратное количество раз отмечал в Аэрофлоте при покупке билетов, в Аэрофлот бонусе этот момент. Но компания игнорирует мои предпочтения и упрямо приносит мне мясо. Кроме того, люди прилетают из жаркой страны в прохладную Россию. Они чаще всего одеты не по погоде. Аэрофлот постоянно такие самолёты отставляет к лесу, потом все пассажиры долго мёрзнут в автобусе, долго едут через всё взлётное поле, а потом так же долго ждут багаж. - Сказочный русский маразм! Как раз в этот же день летел лоукостером Меридиана. Уровень примерно такой же. Только там нас к трапу подвезли. Аэрофлот экономит не на тех вещах. Ошибочный менеджмент. Отстойная зажравшаяся дешевая компашка. Стыдно."
Плюсы: "Good aircraft. Nice flight with professional crew. No delays."
Минусы: "Poor snack (one sandwich and mineral water only)"
Минусы: "Уже в Самаре несколько лет не используют аэродромные автобусы-скотовозы, но "передовой" а/п Шереметьево - круглосуточно... Осталось ещё новую полосу запустить и скотовоз станет единственным вариантом для "нового советского человека"."
Плюсы: "Вполне удобные кресла и расстояние для ног."
Минусы: "Прилететь без багажа в зиму, теперь придется покупать все вещи заново! Кто мне возместит траты на зимние вещи и в чем нам ходить ?! Да и лететь не 10.30 часов , а 12 было утомительно , а никаких прикольных не было дополнительно предоставлено, хотя бы для детей...ну и потом вся эта бумажная волокита в аэропорту, почти сутки потратили на прибытие из Хошимина в Москву."
Плюсы: "Friendly flight attendants, comfortable seats, good refreshments and meal. I fell asleep early in the flight and woke as the crew was cleaning up from the meal service. I asked if I could have a meal and yes, they would prepare one for me. Very gracious. I also had a problem that my luggage transferring from another airline in London, with a very short layover, did not make my flight. Aeroflot personnel at SVO Moscow took care of this and my luggage was delivered the next day in perfect shape."
Минусы: "This time food wasn’t organized well, because in the menu was two dishes, beef stroganoff or some fish, when came our turn to choose, we didn’t have choice, because only the fish was left. Second time was fish(again) and chicken, and also the salad was made from fish too... this time we got lucky, there was a choice because the serving started from our side. The chicken wasn’t good though, And still it is too much fish, and it didn’t taste good. I can compare , because I had other Aeroflot flights, and the food was really good, compare to this one."
Плюсы: "the crew was very good but the food was very bad frozen can't eat it is will never fligh again with this flight"
Минусы: "Посадку начали с опозданием. В бизнес-зале посадку не объявили вообще. Успели чудом. Сидели на space + в экономе, но ручную кладь смогли положить только в хвосте. Хотя бизнес был пустой, и положить туда можно было легко. Весь полет температура в салоне была выше 30 градусов. Неоднократные просьбы сделать что-то не помогли."
Минусы: "Иногда рядом родители с маленькими детьми летят. Это обычно ужасно для всех и для детей тоже. Не уверен что младенцы запомнят что-нибудь в Тайланде"
Плюсы: "Отличное обслуживание (летел комфорт-классом), вкусно кормили. Понравилась мягкая посадка."
Минусы: "Рейс задержали на 17 часов по погодным условиям. Перед самолетом долго держали в автобусе. Я ожидал, что в комфорт-классе кресло будет удобнее. С моим ростом (193) было так себе -хотя гораздо лучше эконома"
Плюсы: "Экипаж старался сгладить опоздание, командир честно сказал о поломке. Никакого там вокруг да около"
Минусы: "Конечно, факт опоздания на 4 часа не радует, но что поделаешь, безопасность важнее"
Для удобства пассажиров авиакомпании, выполняющие рейсы из г. Дюссельдорф, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из г. Дюссельдорф
Маски от перевозчика для пассажиров всех рейсов из г. Россия
Места в середине ряда на рейсах из г. Дюссельдорф недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из г. Дюссельдорф
Гибкие условия отмены
Посмотрите билеты из г. Дюссельдорф с бесплатным изменением бронирования