Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Анголы в Москву
Ср. цена – туда и обратно
|99 914 ₽|
Недорого – туда и обратно
|81 689 ₽|
Недорого – туда
|41 920 ₽|
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты в Москву, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Москву в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Москву вы полетите одной авиакомпанией, а обратно — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты в Москву за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Was put in German Airport jail"
Минусы: "See above. United sold me a ticket they knew would get me sent back after being detained"
Плюсы: "Отличный экипаж!)"
Плюсы: "Excellent service and food."
Минусы: "Seat could really use a real footrest instead of the metal bar."
Плюсы: "Crew was excellent"
Минусы: "Nothing really. LH first class cabin is one of the best!"
Плюсы: "Crew was wonderful. Food and drinks was good."
Минусы: "More movies in Russian language, or with English subtitles"
Минусы: "Seat very short & im only 5’2” and it was short even for my legs. Too short for anyone average Otherwise ok"
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Everything about the flight was perfect."
Минусы: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"
Минусы: "More tasty food."
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "Crew was nice, Feel safe"
Минусы: "We left Frankfurt over hour late, no entertainment at all, small plains have usually few big TVs on the sealling there was nothing."
Плюсы: "Timeliness, crew, and almost every aspect of the flight"
Минусы: "Boarding process was very diorganized!"
Плюсы: "Decent food."
Минусы: "No onboard entertainment."
Минусы: "This flight from Athens was delayed which caused us concerned for our connecting flight in Frankfurt to Los Angeles. We told the crew and they were not very empathetic about our concern. It would have been great to have announced overhead or even to us personally all the gates to those of us who were getting connecting flights. We were just told to check the board outside once we landed. Lufthansa could have provided excellent service to my family if they had helped us with our connecting flight gate information to navigate the airport terminal we had never been in before. We literally ran to get our connecting flight which was upstairs once we identified the gate # by ourselves."
Плюсы: "We were greeted by cookies upon entering the flight. I liked this experience. for a 45min flight everything else was as expected."
Минусы: "having to climb up 6 stories with carry on luggage isn't fun. Some elderly people were struggling, caused everyone to slow down. I'd have taken the elevator if I had known we had to walk all the way up. Regardless, my expectation of German airports and German engineering is high, but things we take granted in US like escalators are a luxury in Germany and clear directions are missing... on the oncoming flight we had to wait for a door to be unlocked while everyone was stuck in the aisle way and stairs.."
Плюсы: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Минусы: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."
Плюсы: "One airhostess ruined my flight experience. Anyway in the beginning on the journey my daughter was not well and other crew members gave her candies. I liked the sweet gesture."
Минусы: "I was traveling with my daughter. There was no food choice left for my child and me. Crew member rudely said there is only beef option left do you want to have it? I said no. I asked her are we not going to get anything to eat since you are out of options. She continuously kept on repeating that I said no and that she kept emphasizing that there is only beef option left. Finally she save the supplement To meal. Her tone was very impolite when especially we pay so much and service we get for a long flight is good"
Минусы: "Wish we’d had a bit more legroom"
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Плюсы: "The fact that I could have upgraded to premium economy. The space available in economy."
Минусы: "The length of the flight but it is what it is. I couldn't upgrade to premium economy before arriving at the airport because of this being a code share flight with Lufthansa."
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Плюсы: "All operations are handled consistently and efficiently."
Минусы: "Like my outbound flight—the internet (which I purchased a 24 hour package for $19) was slow and, when I was logged off, could not log on again. Not sure if the backbone went down or if they had maxed out the number of users. But-was unable to use it for the bukx of the flight."
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "Crew was nice."
Минусы: "This was an emergency trip to see my mother who was in the hospital. The flight was delayed so I had no option but to board the next day since I wouldn't be able to make it to the connecting flight in Frankfurt. They couldn't give me another connecting flight since it was all full. Because I booked my ticket only hours before my flight, they said it might not be possible to fulfil my meal request since there's a 24 hours cut off. However, now I had to cone back to the airport and take the next days flight which gave the airline more than 24 hours from my original meal request. I still did not get the meal I requested, the crew didn't know about it and didn't have any to spare. This was my first time flying Lufthansa, I probably won't try it again."
Плюсы: "Exelent crew"
Минусы: "Long distance between gates to transfer"
Плюсы: "overall experience is great"
Минусы: "seats would have better"
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "Our family was able to all sit together, even though we were not able to select our seats."
Минусы: "I wasn’t able to select my seats when booking the flight, but they put us all t"
Плюсы: "Good aircraft, great crew"
Минусы: "Flight was 3hrs delayed due to late arrival of the aircraft"
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Every thing"
Плюсы: "Crew were marvelous. Thank you."
Минусы: "Nothing. All was good."
Минусы: "Had difficulty walking up and down stairs to plane."
Плюсы: "Flight Crew"
Минусы: "Food was pretty bad."
Минусы: "I was asked to give up my seat to make space for people to sit together. Being a single traveler I had selected a seat in the 2 seats side. But my new seat was surrounded by all kids. Couldn't relax a bit."
Плюсы: "Roomy seats and good space between rows. Didn't have the feel of being on a cattle car like most flights in the US"
Минусы: "Boarding process. Felt like a mad dash just to scan your boarding pass."
Минусы: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."
Плюсы: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."
Плюсы: "Вкусно кормили."
Минусы: "Рейс задержали почти на час. Медленное обслуживание, трудно попасть в единственный туалет в конце самолёта."
Плюсы: "В целом все очень понравилось."
Минусы: "Не очень удобные кресла в эконом классе, слишком близко друг к другу, глаза близко к экрану и голова почему-то неестественно наклоняется вперёд."
Плюсы: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"
Минусы: "There is not entertainment and seats not that comfortable"
Плюсы: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Минусы: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."
Плюсы: "Nice food"
Плюсы: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Минусы: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Минусы: "Bigger seats the new ones are way to narrow"
Плюсы: "Muslim food"
Минусы: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Плюсы: "Loved the smooth ride."
Минусы: "Bathroom was pretty nasty"
Плюсы: "The crew tried to be helpful but were equally frustrated with the ground crew."
Минусы: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Плюсы: "No delay and nice staff"
Плюсы: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Минусы: "Boarding was very slow."
Минусы: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Минусы: "not really"
Плюсы: "Quick flight"
Минусы: "The flight was cancelled and had to be rerouted on United Airlines."
Плюсы: "Crew was in a festive mood, the meal was unexpectedly delicious"
Минусы: "Seats ok, but could be more comfy"
Минусы: "My suitcase didn't come with the airline."
Плюсы: "The crew was really friendly."
Минусы: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Плюсы: "Crew was very friendly. Nice that wine was served without charge."
Минусы: "Announcements from the cockpit were hard to hear. Food has been better in past."
Плюсы: "Friendly staff"
Минусы: "Leg room"
Минусы: "Our lougage did not arrive"
Плюсы: "The staff tried to help me when it was evident we would not arrive on time"
Минусы: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Плюсы: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Минусы: "Boarding was chaotic and congested with not much information or order."
Плюсы: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Плюсы: "Good flight, very attentive crew."
Плюсы: "The leg room, was surprisingly roomy"
Минусы: "The food and that there was no entertainment."
Плюсы: "Nice to have a wrap for the snack."
Минусы: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Минусы: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Плюсы: "I got some rest"
Минусы: "unable to charge my phone or watch movies"
Плюсы: "Flight crew was fine. Food was good."
Минусы: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Минусы: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Минусы: "Bag was lost"
Плюсы: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Минусы: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Минусы: "Задержали вылет почти на час."
Плюсы: "In flight food was enjoyable"
Минусы: "I don’t like the limited choice of drinks on these short KLM flights."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Плюсы: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Плюсы: "Good multi media access and content"
Плюсы: "great choice of entertainment content, friendly crew"
Плюсы: "That we didn't crash"
Минусы: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Минусы: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Плюсы: "I was upgraded to Buisness so, no complaints"
Минусы: "No Marlboro light cigarettes on the duty free shopping cart"
Минусы: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Минусы: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Плюсы: "Atmosphere, crew were very professional and friendly"
Минусы: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Плюсы: "The service, entertainment, food, the crew, the aircraft were excellent."
Минусы: "They put us in a Transavia plane."
Минусы: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
Плюсы: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Минусы: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Минусы: "Short and sweet"
Плюсы: "The crew and the food were great!"
Минусы: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."
Минусы: "Seat recline was broken- wouldn’t hold position."
Плюсы: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Минусы: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Плюсы: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Минусы: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."
Минусы: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"
Минусы: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Плюсы: "Crew was great. Seats were comfortable."
Минусы: "The airline lost both of my luggage suitcases."
Плюсы: "Great newer plane, great service!"
Плюсы: "The crew was nice and the seat comfortable."
Минусы: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."
Плюсы: "On time, no hassle."
Плюсы: "Average crew. Average seat."
Минусы: "They could have controlled screening babies better. They just let them scream....."
Минусы: "Питание, задержка вылета на 1 час"
Плюсы: "The new movies selection, food was very good, staff more friendly than previous flights"
Минусы: "Boarding always a problem on MEA we have to wait too long in the queue"
Минусы: "Lost my luggage."
Плюсы: "The crew was helpful and accommodating"
Минусы: "The flight was delayed, missed connection, and lost baggage. Subpar."
Плюсы: "The crew"
Минусы: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"
Плюсы: "Crew was nice, too short of a flight to figure out more"
Минусы: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Плюсы: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Минусы: "The seat padding is rather thin."
Плюсы: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."
Минусы: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Плюсы: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Плюсы: "Food and wine was very good. Music selection was excellent."
Минусы: "Not enough leg room."
Плюсы: "Modern aircraft with power, big screens etc"
Минусы: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Плюсы: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Минусы: "Slight issue with headphone connection, was not the only passenger."
Минусы: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."
Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"
Плюсы: "I would like to come on time each trip because I got two late time before with airfrance"
Плюсы: "The service"
Минусы: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Плюсы: "Charmingly nice crew and involving captain"
Минусы: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."
Плюсы: "It es a good flight back"
Минусы: "Items missing on duty free purchases"
Плюсы: "Crew was nice and responsive"
Минусы: "The overall experience is regular at best"
Минусы: "Some toilet facilities out of order and some slow service"
Плюсы: "Crew was welcoming"
Минусы: "Space between the seats was too small."
Плюсы: "Efficient on and off Staff polite and helpful"
Минусы: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"
Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."
Плюсы: "было спокойно и я спала."
Минусы: "не понравилось поведение стюардесс, им было все равно хорошо тебе или нет, какие -то плохо организованные, забывали посуду убрать и все стояло перед пассажирами, ходили с такими "кислыми" выражениями лица, что на них неприятно было смотреть. Не понравилось."
Плюсы: "leg space in plane"
Плюсы: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Минусы: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."
Плюсы: "The crew was very nice and helpful."
Минусы: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."
Плюсы: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
Минусы: "Food and coffee were cold. Service on AF is getting worse."
Минусы: "I was forced to rebook my 3rd leg after taking trains in the middle."
Минусы: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."
Плюсы: "Food and service"
Минусы: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Плюсы: "Croissants instead of pretzels was a nice change of snack"
Минусы: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."
Минусы: "The travel was very good"
Минусы: "Keep up the good work."
Минусы: "Safely any time"
Минусы: "The cabin attendants attitude need to be warmer and friendly. The food was not good."
Минусы: "The flight was delayed for hours in Delhi with no notice, making us spent the night at the airport. The flight was supposed to get to Abidjan around noon, but because of the delay, we missed the connection and the next available flight was the next day which would mean I missed my next flight and a work conference. In Delhi, the Ethiopian Airlines people assured me that it could be worked out in Addis, and that they could change my final destination to get me where I needed to go. However, in Addis, the employees were rude and did not even read the email that the Delhi people sent them. They would not do anything except send me to Abidjan the following day, which was useless since I already had to be in the US by then. The level of service is incredibly poor and disorganized, with many people having to wait for hours to even talk to someone and no information about what needs to be done. In the end, i had to purchase a new ticket to get to my destination. Had I known this was the case in Delhi, and that i would have to purchase a new ticket, I would have done so in Delhi rather than waiting all night and going to Addis. I fly very often and this is both the worse experience and service I’ve ever experienced on a flight, and they weren’t even able to get me to my destination."
Минусы: "Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!"
Минусы: "Stop using old planes with no personal entertainment systems on the back of the seats."
Минусы: "There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them."
Плюсы: "The crew was amazing and the flight was smooth"
Плюсы: "The food was good, seats were quite comfortable and the crew was awesome"
Минусы: "The entertainment was not that great"
Минусы: "Nothing. Very smooth"
Плюсы: "They are nice and friendly"
Минусы: "Toilets should be cleaned often"
Плюсы: "Ease to select seats on line The flight was a little delayed but they got me to my connecting flight on time at Addis Ababa. Good on board service"
Плюсы: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Минусы: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Плюсы: "I have only flown one better airline.....Emirates. The crew service was unbelievable. Wonderful experience. I have a new primary international travel carrier!"
Плюсы: "Nightmare , I am separated from my baggage since 28/Feb. until now and the airline is incapable of providing the real status of my baggage."
Плюсы: "I like that the bulkhead seats (typically where the baby bassinet is placed) have electrical outlets which I used to easily charge my phone; and that there is nice legroom space."
Минусы: "Economy is a bit tight; the bidding process for Cloud Nine (business class) has reduced the chance of passengers being upgraded for free especially as a means to reward frequent flyers, or help passengers with special needs/accommodations."
Плюсы: "Overall it was good flying experience. They upgraded me to an exit row for free when I checked in and asked, which was nice. We had a blanket, pillow, and toothbrush kit on our seats. They fed us and had in flight entertainment. This was a 10 hour flight, so its so important to get these types of amenities. I flew a different airline to my destination, and they didn't feed us at all! It was terrible! Ethiopian was much better!"
Минусы: "The food wasn't very good (but most airline food isn't), the flight attendants didn't seem to be working much of the flight, just hanging out with each other (I was seated near them), and I really wish there was more room to get up, move around, and stand. On a 10 hour flight you can't sit the whole time. Wish the seats were a little wider, especially for such long flights."
Плюсы: "Boarding was superb"
Минусы: "untrained staff, pathetic food very conjusted spacewise."
Плюсы: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Минусы: "Well there was no entertainment in the flight. That is it"
Плюсы: "Good food for a such a short trip to Nairobi."
Минусы: "Boarding very confusing, gates changing and could barely hear through the PA system."
Минусы: "Rude Staff"
Плюсы: "The flight attendants."
Минусы: "The aircraft. Its an older and much used 777 200. Seats, bathrooms, etc have lots of mileage. Needs overhaul."
Плюсы: "Loved the service!"
Плюсы: "Other than the luggage issue, it was a great flight."
Минусы: "I purchased this ticket as ONE ticket--Ethiopian Air to Dubai, and then flydubai to Amman. Ethiopian Air wouldn't check my luggage to my final destination, so in Dubai, for a 3 hour layover, I had to go through immigration, exchange money, and take a taxi for 30 minutes through rush-hour traffic to a different terminal. That is ridiculous. Don't sell it as one ticket if the two airlines won't cooperate together."
Плюсы: "their business class was very good and a huge difference than economy, well done"
Минусы: "the seat space is the smallest I have seen in economy. i took one sector economy and the other business. no blankets for guests"
Плюсы: "Comfortable flight, pleasant airline attendants."
Минусы: "Everything. I have written to firstname.lastname@example.org"
Плюсы: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Минусы: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"
Минусы: "They almost didnt let me on the plane after THEY messed up by not including my ticket number on my ticket. I had to call my parents in Washington DC from Nairobi, have them drive out to Dulles airport and work it out at the Ethiopian office there to give the OK for me to get checked in in Nairobi. The whole process took about four hours and three managers all while I was stewing, worried I wouldnt make it on my flight."
Плюсы: "It showed a decent tv show but the intercom kept interrupting"
Минусы: "Delays leaving, delays arriving, the plane felt dirty"
Плюсы: "The Ethiopians have got the transit sorted in Addis. I had a tight turnaround time of about an hour and 15 minutes. From alighting to boarding and takeoff was about 1 hour. Very impressed that my luggage made it as well."
Плюсы: "Excellent friendly service on both legs of journey. CC were easily the highlight. Meals in economy were mucccch better than in business class which is mind boggling. They've got to get this element right. My biz meals looked like it was just dumped on my plate pretty embarrassing. Onboard entertainment could also be improved ...."
Плюсы: "Fabulous. On time departure, 15 min early arrival into Addis. Service was outstanding"
Минусы: "About time they introduced WiFi on flights"
Плюсы: "Crew on flight were very nice and responding."
Минусы: "The flight was delayed but they didn't tell us, they kept saying we are about to board the flight in a few minute. eventually it was an hour late. It's not a big delay but the way they acted like they didn't know anything and didn't tell us anything was not OK. Other then that flight was fine. there is no electricity or multimedia and not even a USB charge!"
Плюсы: "Very kind and attentive staff."
Плюсы: "Entertainment, comfort in flight"
Минусы: "The crew was not too caring, and the food was really below average - same dish for lunch and dinner."
Плюсы: "Entertainment options were good and they fed you several times"
Минусы: "-changed flight schedule several times after booking ticket -3/4 segments were delayed causing me to miss connections - staff unaware of procedures -several mechanical problems with plane -still do not have bags after 7 days -no compensation provided for inconvenience -poor customer service"
Плюсы: "The service onboard was excellent!"
Минусы: "The food was almost edible, but i stil ate it because i was hungry. The fish was not even real, just some sort of fishmeal,"
Плюсы: "Food and wine"
Минусы: "The food is terrible."
Плюсы: "The seats were good, the flight was comfortable and easy. Flight attendents were friendly and proffessional."
Минусы: "Food could be better but I don't expect much on an airplane, the media system is a bit old so you don't have a lot of options but it's OK."
Плюсы: "Excellent staff, professional and friendly. Nice food"
Минусы: "Aircraft "medium" range with business seat not very comfortable. No special attention to business class passengers at arrival"
Минусы: "Horrible food selection, needs improvement"
Плюсы: "Все стандартно хорошо, отличные стюардессы, вкусное питание, комфортный перелет"
Минусы: "Была непонятная ситуация с багажом каких-то пассажиров, в итоге простояли около 3 часов в Риме вместо 1 часа (это была пересадка во время рейса Аддис-Абеба - Милан). И создалось такое ощущение, что в итоге мы улетели вместе с этим багажом."
Плюсы: "Невероятно приятные стюардессы, отличное питание, комфортные самолеты. Неплохой набор фильмов на ТВ."
Минусы: "На одном из рейсов у нас была аварийная посадка в Афинах (рейс Аддис-Абаба - Милан). После посадки организация была ужасной. Сложно сказать, кто конкретно виноват авиакомпания или греческий аэропорт, но организация доброса до конечной точки путешествия было адом. В итоге мы провели около 12 часов в аэропорту Афин, часа полтора уже в новом самолете, часа 3 на остановке в Риме. Было максимально неприятно т.к. пропустили все следующие рейсы."
Для удобства пассажиров авиакомпании, выполняющие рейсы из Анголы в Москву, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Анголы в Москву
Маски от перевозчика для пассажиров всех рейсов из Анголы в Москву
Места в середине ряда на рейсах из Анголы в Москву недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из Анголы в Москву
Гибкие условия отмены
Посмотрите билеты из Анголы в Москву с бесплатным изменением бронирования