Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Англия в Санкт-Петербург
Ср. цена – туда и обратно
|17 457 ₽|
Недорого – туда и обратно
|6 272 ₽|
Недорого – туда
|2 495 ₽|
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты из Англия в Санкт-Петербург, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Санкт-Петербург из Англия в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Санкт-Петербург вы полетите одной авиакомпанией, а обратно в Англия — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты из Англия в Санкт-Петербург за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "The crew and entertainment"
Плюсы: "Seats were comfortable"
Минусы: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"
Плюсы: "Wonderful on board service from the crew"
Минусы: "You could have had my luggage arrive. Now I don’t know where it is"
Плюсы: "fresh baked bread!"
Минусы: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."
Минусы: "Delayed flight."
Плюсы: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Минусы: "Bread of sandwich was dry."
Плюсы: "The seat was ok, I paid $ 115 per Trip ( total of $ 230) just to sit at the emergency exit to have some leg room and then I am sitting next to the bathroom and people stepping on my feet because they tend to hang out around the bathroom."
Минусы: "The flight attendant not wearing perfume. Food was very poor to say the least."
Плюсы: "It was a lovely easy flight, always lovely flying star alliance."
Минусы: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Плюсы: "friendly and helpful crew"
Минусы: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"
Плюсы: "The crew was great! The entertainment was pretty good too."
Минусы: "The cabin was WAY too warm."
Минусы: "Boarding time needs to be longer. Also, too little time between connecting flights."
Минусы: "Swiss precision"
Минусы: "45mn late"
Плюсы: "Really good flight. Clean,on time, efficient. Early arrival even"
Минусы: "One hour delay. Last minute change of seats."
Минусы: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."
Минусы: "The plane was ancient. offer wifi- at least be able to pay for it. charger outlets."
Плюсы: "Good crew."
Минусы: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"
Плюсы: "Lots of room because plane was half full"
Минусы: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."
Плюсы: "The plane wasn't totally booked and very clean"
Минусы: "It was delayed"
Плюсы: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Минусы: "TV was a bit small"
Минусы: "The seats were uncomfortable, smaller aircraft"
Плюсы: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Минусы: "Nothing it was all great! Even music was playing while we waited on the plane."
Минусы: "I paid to upgrade my seats and they were still tiny. I could not straighten my legs. The armrest also doesn’t go up all the way, so couples flying overnight together, beware!"
Плюсы: "Boarding was quick and efficient"
Минусы: "Nothing I can think of was bad just a regular fight."
Плюсы: "Check in easy"
Минусы: "Weren’t told enough about delays ... very tight seating crew was friendly"
Минусы: "30 mins late both ways"
Плюсы: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"
Минусы: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"
Плюсы: "Flight crew, food, and seatback entertainment system (with USB charging port) were all great."
Минусы: "The seats were uncomfortable and way to close. When the person in front of me leaned their seat back, I was forced to do the same. It was nearly impossible to eat. If you had a hint of claustrophobia, you would never make this entire trip without going nuts. I noticed that many of the middle seats were unoccupied, while my family and I were crammed into four seats side-by-side. If we had empty seats between us the flight would have been bearable."
Плюсы: "Good clean service that Swiss is known for."
Минусы: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."
Плюсы: "good entertainment system, modern aircraft , friendly and competent crew"
Плюсы: "typical Swiss quality"
Минусы: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"
Плюсы: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Минусы: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"
Плюсы: "Very comfortable and attendants were very attentive."
Минусы: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
Минусы: "1h45 departure delayed with no compensation."
Плюсы: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Плюсы: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."
Плюсы: "From my previous flight, the crew informed the flight attendants to LA about my condition. This crew checked in with me every few hours to make sure I was comfortable and had enough tissues and tea to make it through the 12 hours."
Плюсы: "Crew; polite helpful and professional."
Минусы: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"
Плюсы: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Минусы: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."
Минусы: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."
Плюсы: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Минусы: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"
Минусы: "smooth & efficient friendly crew"
Минусы: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"
Плюсы: "Very helpful and experienced crew, really good service! Thank you!"
Плюсы: "Loved this flight, crew was amazing!"
Минусы: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"
Плюсы: "Отличный экипаж!)"
Плюсы: "Didn’t like anything. Mediocre all round."
Минусы: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."
Плюсы: "Boarding was quick and good"
Плюсы: "The flight was quick and minimal turbulence. Crew was friendly"
Плюсы: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Минусы: "The ground staff were rude and officious"
Плюсы: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Минусы: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."
Плюсы: "The Munich airport presented a startling contrast to heathrow! Both the flight from London and from Munich were very nice. I was so tired that I am sure I missed a lot."
Минусы: "On tome flight"
Плюсы: "Nothing at all, whole experience was incredibly stressful"
Минусы: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"
Плюсы: "Crew very helpful."
Минусы: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Минусы: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."
Плюсы: "Cabin crew was very helpful and polite"
Минусы: "I’m not sure how I feel about the embarking and disembarking in the “presidential” style. (the use of the stairs outside of the planes, and the shuttle rides)."
Минусы: "Boarding by rows would avoid people rushing to line up ahead of time."
Плюсы: "Flight delayed- missed my connection"
Минусы: "5 hour delay"
Плюсы: "Staff were ok, did all they could"
Минусы: "Not enough information especially for people with connecting flights"
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Минусы: "No negatives."
Минусы: "There was not enough room for all the people’s cabin size luggage. They allowed people to get on board with big coats once they’re in the plain they take off the coats and place them up. Those coats take the same space as a small suitcase. I asked the fly attendants for assistance and they didn’t even pretend to care about the situation. I had to put my luggage under the seat for the entire flight, which ended up reducing the very reduced legroom. What this airline is trying to do is; to charge passengers twice for cabin size luggage. This has been my worst experiences with airlines. Lufthansa is definitely an airline to avoid."
Плюсы: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."
Минусы: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."
Плюсы: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Минусы: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."
Плюсы: "Crew amazing"
Минусы: "No entertainment."
Плюсы: "Crew and service was amazing"
Минусы: "No entertainment food Horrible"
Плюсы: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."
Плюсы: "I like everything about Lufthansa in terms of quality and service"
Минусы: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."
Плюсы: "Once again, the in-flight crew was excellent. The flight was good, but no entertainment is provided."
Минусы: "Another late take off, probably because the incoming connections were late. So it was good that the airline delayed the connecting flights. However, this leg of the trip was so late that I barely made it to third leg of the trip. A huge problem is that each of these international airports require that you go through the security check again. For that reason, connecting legs of trips through these airports should not be scheduled so close together. Heathrow is the worst, with security staff that, at best, don’t care that you have a close connection to make and just ignore your pleas to speed up the process, and at worst, are just plain rude."
Минусы: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."
Плюсы: "Only an hour and a half but perfect service and even a nice meal. Because of the delay there were a lot of questions to the crew but they managed to keep travelers calm and happy."
Минусы: "Flight was delayed but that had nothing to with the crew and the service."
Минусы: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."
Минусы: "Not entertainment at all"
Плюсы: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Минусы: "Seats were a little uncomfortable but outside that not much I can fault the airline for."
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Минусы: "I didn’t like it because when I asked for a big water bottle, they refused to gove it to me while I am sick and suffer dry throat. The space is rather small. If you are 5ft 5 and above person, I honestly would suggest you buy extra legroom for comfortable purposes. Also, there is like 1 restroom on the whole plane and if you sot at the end, you are screw. Lets not forget that they delayed our flights like 4 hours and only gave us 1 voucher for snack. I don’t expect the experience will be fancy but this is a total disappointment!"
Минусы: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Cancelled then delayed then had to stay in Frankfurt and was a day late"
Плюсы: "The environment was very nice. Relaxed and roomy"
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "The crew were very helpful and friendly"
Минусы: "The flight was delayed"
Минусы: "Very very long walk plus train to baggage reclaim at Munich"
Минусы: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "It’s nice that Lufthansa still gives food onboard"
Минусы: "My Lufthansa flight left with 1hour delay"
Плюсы: "Smooth process. Regular updates."
Минусы: "Late departure."
Плюсы: "Salimos a tiempo . El business es muy confortable"
Минусы: "La comida horrible . No se limpian los baños"
Минусы: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Плюсы: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Минусы: "Flight got cancelled"
Минусы: "Everything was good"
Минусы: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Плюсы: "Food and service"
Минусы: "Working wifi would be good. Better A/C. More comfortable seats"
Плюсы: "The entertainment was amazing"
Минусы: "The seats were a bit hard"
Минусы: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Плюсы: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Минусы: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Плюсы: "Food provided, staff kind"
Минусы: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Плюсы: "Friendly staff"
Минусы: "Security check at gate; No priority"
Плюсы: "Crew was nice and efficient"
Минусы: "Economy seats don’t recline enough."
Плюсы: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Минусы: "Transfer point needs upgrade."
Плюсы: "Good food, friendly service"
Минусы: "More trash pickup; only one round of beverage service"
Плюсы: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Плюсы: "Flight duration"
Минусы: "Very stingy with the drinks Cramped seats"
Минусы: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Минусы: "old screens and entertainment system leg room to small"
Плюсы: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Минусы: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Плюсы: "The service"
Минусы: "The seats"
Плюсы: "Face recognition was amazing"
Минусы: "Too hot on plane"
Плюсы: "Good flight, arriving well on time."
Плюсы: "The seats seemed to have more space on this plane which was nice."
Минусы: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Плюсы: "Great food"
Минусы: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Плюсы: "The entertainment options were good."
Плюсы: "The boarding was easy and you didn't have to wait inline for that long"
Минусы: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Плюсы: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Минусы: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Минусы: "The streaming service didn’t work"
Плюсы: "Cabin crew were very professional."
Минусы: "Aircraft returned to gate due to fault and was delayed for 45 min."
Минусы: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Плюсы: "Delayed flight but staff apologized as for safety reasons."
Минусы: "Very late arrival"
Плюсы: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Плюсы: "The food service was good and the flight attendants were friendly."
Минусы: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Плюсы: "Seats were comfortable"
Минусы: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Минусы: "At some point the luggage was lost. here."
Минусы: "Задержали вылет почти на час."
Плюсы: "In flight food was enjoyable"
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Плюсы: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Минусы: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Минусы: "OLD OLD plane with hard seats and tiny screens"
Минусы: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."
Плюсы: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Минусы: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Плюсы: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Минусы: "The entertainment was quite dated and didn't have new movies etc"
Плюсы: "No chargers or tv on planes"
Минусы: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Плюсы: "Вежливый экипаж Достаточно места между рядами Наличие в фильмотеке фильмов на русском языке"
Минусы: "Отсутствовал USB для подзарядки"
Плюсы: "Удобные кресла, достаточно места для ног В наличии розетка и USB"
Минусы: "Экипаж посчитал, что будить меня для приема пищи не следует Проснулся когда все уже доедали и свою порцию получить так и не удалось. Был максимально голоден"
Плюсы: "Free wee cake."
Минусы: "Nothing in particular."
Плюсы: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Минусы: "See above"
Плюсы: "Lovely crew, very good entertainment system."
Плюсы: "Комфортный самолет, приветливый персонал."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "Аналогично предыдущему рейсу - персонал рисам самолет."
Минусы: "Потерян чемодан. Отсутствие питания. Даже в Аэрофлоте что-то дают пожевать."
Плюсы: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Минусы: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."
Плюсы: "This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing."
Минусы: "The plane is not comfortable, but the flight is very short. It balances out."
Плюсы: "Очень приятный экипаж, проявляли понимание и старались помогать во всем!"
Минусы: "Задержка рейса на 3 часа и 10 минут."
Плюсы: "All good. Very hospitable cabin crew, great service."
Плюсы: "Customer service and efficiency"
Минусы: "The delay because of a software glitch"
Плюсы: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Минусы: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."
Плюсы: "Понравилась хорошая организация на пересадке, хоть и была 1 час 20 минут остался запас по времени (можно нам даже было не торопиться)"
Минусы: "На регистрации в Мюнхене сотрудница стойки не хотела регистрировать до конечного пункта, хотя в раньше в подобных перелётах с короткой стыковкой регистрировали до конечного пункта. Пришлось вызывать главного и доказывать, доказали. Больше неприятностей не было, если не считать плохую погоду в Хельсинки, где задержался рейс на 40 минут."
Плюсы: "The new Airbus A350"
Минусы: "Onboard food and drink is quite expensive"
Плюсы: "Far better quality and value than BA, it's OneWorld partner."
Минусы: "It was all good."
Плюсы: "We were kept informed about the delay"
Минусы: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"
Минусы: "Очень мальенькая самолёт"
Минусы: "Не было возможности заказать спец питание"
Плюсы: "This was a very good and on time flight from London to Helsinki. The exit row had lots of legroom."
Минусы: "Not offered a beverage ."
Плюсы: "Nice crew"
Минусы: "old plane, not clean, flight delayed not airlines fault"
Минусы: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"
Плюсы: "The crew did an excellent job definitely went beyond good service, I enjoyed the food and they came often offering drinks. It was probabky my first long flight I wasn't thirsty at all. Overall I was very happy with my trip hope thank you!"
Минусы: "I got slightly cold at one point and wished the lights were I little lower but I understand why the weren't."
Плюсы: "This flight was co-shared by British airways. After our horrible flight from San Diego to London, we decided to upgrade our returning flight from London to San Diego to a economy plus premier. This time the plane seems newer and recently refurbished. The seat can recline more, with lump bar support and nice foot/leg rest. It has a bit more legroom. The cabin is nice and new with large view touchscreen TV for each seat. Gluten free meal was good, I'm just glad they finally boarded the plane with my GF meal (after repeated unsuccessful attempts). The service was great, our BA attendants were polite and attentive."
Плюсы: "the crew were very friendly, well organized. movie selection was great. meals were surprisingly good and plentyful"
Минусы: "not enough leg room. and i have to point out that I am a petite 110 lbs, 5'2" woman. as soon as the person in front of me reclined their seat to either sleep or lounge, I had my food tray on my chest and the small tv screen 8 inches away from my nose. Thankfully Im small but the man sitting next to me was rather tall and had to turn into a human pretzel to fit in that seat and space allotted."
Плюсы: "The flight was great...the staff are wonderful people...they are so sweet and kind...they work so hard...the service was great...I love their personalities..The Movie selection was awesome...Because of my broken leg, they were there to help me right away...amazing crew...will be flying with them again in October....looking forward to flying with British Airways again... Thank you for the care... Yours Truly, Sylvia Smith..."
Минусы: "I have no complaints at all...."
Минусы: "No TSA pre check"
Плюсы: "Great flight and nice people"
Минусы: "Because the flight was through british airways, extra baggage was $90 much more expensive than Finnair's prices. After paying that before departure to London I recieved an email from British Airways that stated an extra bag for both my flight to London and return flight to San Francisco had been fully paid for. At the airport I was told by British Airways employees that I would have to pay another $90 regardless of what my email said because their official prices are $90 each way not both. I showed them the confirmation I had recieved and all they could say was "that is confusing". There was very little empathy or attempt to help. As a result I was forced to leave the suitcase behind with my acquaintance in London and do an in airport shuffle of all of my belongings. The flight was great but beware emails that may not match up with online info."
Плюсы: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."
Плюсы: "Staff as always is polite"
Минусы: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."
Плюсы: "I did get to move away from complaining passengers but "lost my coat" in the process. People are awful and obnoxious"
Минусы: "Who doesn't turn off the plane lights at night inside the cabin? Especially when you're feeling late at night? Didn't post gate until very last minute…LHR..Then it said boarding immediately. Nowhere to get water. Hurriedly Boarded plane to find out we have the sit there an hour. Girl next to me was so childish Loud mouth complaining because she couldn't sit next to her bf."
Минусы: "We were unable to find a row of seats to more comfortably facilitate traveling with a baby and a toddler as seats that should have had a cot or extra seating didn't have the cot and were sold out for an additional fee before we had the chance to. Discussing this with the staff at check0in and at the gate, made no difference as they had no knowledge of what was available on that particular flight. Every time I fly with American I'm reminded of why I don't like the airline and I will do my best to avoid them moving forward regardless of competitive ticket pricing."
Плюсы: "The flight was so-so. Cramped seating with mediocre food."
Минусы: "The problem I had was the multiple email updates from Kayak with the wrong departure time. Fortunately, I checked with American directly. Even after the flight departed I was getting emails that I still had four hours left. Doesn't make sense."
Плюсы: "Crew were friendly, helpful and efficient Entertainment was very good, especially on outgoing flight"
Минусы: "Broken a/c on one flight, sweating buckets No leg room at all on outgoing 747 Disgusting smelly BO passenger on return flight"
Плюсы: "Crew staff pleasant although did not particularly take the initiative to help customers."
Минусы: "Boarding process at Heathrow was chaotic. Could not hear announcements and the response was a large crowd pushing towards an unclear entrance point. The seats are quite small and recline a minimal amount My biggest complaint is that four of us traveling together could not be seated in close proximity to each other, despite making that request over four months before the flight. Extremely frustrating to deal with check-in process as well--because we booked on Finnair, we could not use online system. This was an aggravation considering we were traveling. And--one of our bags was left behind in London. \"
Плюсы: "I've got a lot of attention to my needs with some health issues. Thank you very much."
Плюсы: "The more modern plane with USB ports that actually charge and the higher quality and bigger displays really help make the trip more enjoyable."
Минусы: "Not as much to eat on this BA flight back to Philidelphia from Hethrow as there was on the American Airlines flight there."
Плюсы: "Boarding was quick and efficient. Flight crew was polite, helpful and friendly. Had adequate leg room in coach, added plus was the flight was not crowded so did not have anyone sitting next to me. Did not feel squashed and claustrophobic as a result. Food was satisfactory."
Минусы: "Was inadequately fed on the Houston to London leg. Got nothing but a nightcap. The following morning I received a cold, stale croissant as part of a lunch box for a preschooler, nothing warm, no protein after 8 hrs in flight. I could not check in online."
Плюсы: "Polite and helpful crew and great entertainment systems."
Плюсы: "The inflight movie selection."
Минусы: "The uncomfortable chair."
Плюсы: "It's a direct flight, it runs on time, the staff on the ground and on the flight are professional, courteous, and helpful. If you are lucky enough to have an empty seat next to you, the seating is quite comfortable, with adequate foot and stretching room."
Минусы: "For in-flight entertainment, the ceiling-mounted screens along the aisle are hard to see and offer no choices for viewing. The food, as usual, was poor. I ordered vegetarian meals, and on the return trip for both meals was given the same soggy pasta with tomato sauce--no protein (why not add a few chickpeas or white beans?)."
Плюсы: "The service was remarkable. Everyone was very attentive and friendly which is exactly what you would want for a long flight. The crew came around frequently to provide beverages and left you alone to sleep."
Минусы: "The boarding process was a bit hectic. The flight was full which I completely understand. After everyone was settled in the plane it took another 25 minutes to leave the runway."
Плюсы: "Flights were on BA not Finnair"
Минусы: "Ba website did not work properly."
Плюсы: "geting off"
Минусы: "To cramped so I will go back to Delta"
Плюсы: "Friendly flight crew made me feel very welcome . Food and drinks service was excellent, nice choices. Movie selection was vast."
Плюсы: "it was fine"
Плюсы: "Flight operated by BA; food was excellent, wine was free, crew were friendly."
Минусы: "Legroom so cramped its dangerous; worse than on my CRJ connecting flight."
Минусы: "My Finnair flight from London to New York was cancelled due to weather conditions in New York. I understand that. What made me very frustrated and angry is that when I contacted Finnair to reschedule the flight I was told the flight was managed by British Airways and I would have to contact them When I contacted British Airways they said it was a Finnair flight and I had to contact them. I finally had no recourse but to buy another ticket through another airline. I feel that I should be reimbursed for my Finnair ticket from London to New York! I paid for a flight I never took. (The Finnair flight from New York to London was fine.)"
Плюсы: "Crew politeness"
Минусы: "Food is only average and not enough good movies to watch"
Плюсы: "I made it home safe"
Минусы: "Little legroom for such a long flight. Too crowded."
Минусы: "I booked this trip thinking it was with a European carrier - I had specifically wanted to avoid an American carrier. I was unable to confirm my flight online and had to ring because at NO POINT was I sent info that it was AA and not Finnair. I was charge almost $60 for this service because I did not have the right references sent with my confirmation email. T he seats were cramped and uncomfortable, I was unable to pick my seat on any flight and despite my request could not change it. Boarding at Chicago was a farce, none of the ground crew seemed to be in charge and we barely started boarding with 20 mins to takeoff. Needless to say the flight left late and we had to wait to take off, and of course had to wait to land in London."
Минусы: "experience was awful. Helen Rowena Boysen"
Минусы: "Was not able to check in online on either leg."
"Not the best crew. Extremely annoying with mask wearing. Even when I was eating and drinking they would come up to you to tell you to wear your mask. Extremely annoying."
Минусы: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Плюсы: "Great and friendly crew"
Минусы: "In-flight system had some problems and seats seemed a bit uncomfortable"
Плюсы: "The crew was OK, but nothing special."
Минусы: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
Минусы: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Плюсы: "Polite and friendly service"
Минусы: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."
Плюсы: "The crew was excellent and surprisingly the seats were comfortable."
Минусы: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"
Минусы: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Плюсы: "Crew was attentive. Timings were spot on."
Минусы: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."
Плюсы: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Минусы: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"
Минусы: "Really hard to get boarding passes online"
Плюсы: "Food and wine. Entertainment."
Минусы: "Sat closer to water closet. Maybe more air freshener in there."
Плюсы: "Crew was wonderful and welcoming!"
Плюсы: "Red wine was excellent"
Минусы: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Минусы: "Питание, задержка вылета на 1 час"
Плюсы: "Crew and food were great."
Минусы: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Плюсы: "The airplane"
Минусы: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Плюсы: "Everything was good. A little longer then I thought. But it’s ok :)"
Плюсы: "Over all everything was great, except the bags check in"
Плюсы: "Timely and smooth teansit."
Минусы: "Food has a way to go to be appetising."
Минусы: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Минусы: "Tiny uncomfortable seats."
Плюсы: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Минусы: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Плюсы: "The free glass of red wine when the plane finally took off."
Минусы: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"
Минусы: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Плюсы: "The cabin crew were excellent"
Минусы: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"
Плюсы: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Минусы: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Плюсы: "- Стюардессы были милы и учтивы - Полет и посадка без проблем"
Минусы: "- рейс задержался на 2 часа из-за опоздания экипажа - салом самолета был очень грязный, столик был в следах еды, сиденье впереди было в жвачках, под креслом все было в мусоре"
Плюсы: "Arriving safely."
Минусы: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."
Плюсы: "Plus seat was good. On board crew was nice."
Минусы: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Плюсы: "Courteous crew"
Плюсы: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Минусы: "See above and the food was disgusting"
Плюсы: "Super fast boarding and smooth takeoff"
Минусы: "Пересадка в шдг- тот ещё квест. Как они продают стыковку в разных терминалах- загадка. В итоге проходили ещё раз безопасность. До Хельсинки долетело два места багажа из трёх."
Плюсы: "Boarding & crew (inc ground staff & check-in) all good."
Минусы: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."
Плюсы: "Cabin crew very friendly and caring."
Минусы: "Airport services and lounge are OK."
Плюсы: "General air of professionalism is reassuring"
Минусы: "Food, crew appear rushed"
Плюсы: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"
Плюсы: "Great people"
Минусы: "It was an hour late"
Плюсы: "Очень приветливый экипаж, все в хлопотах, разносили кофе и напитки и очень улыбчивые стюарты, даже настроение у пассажиров было веселое."
Минусы: "не заметила ничего такого, чтобы мне не понравилось."
Плюсы: "было спокойно и я спала."
Минусы: "не понравилось поведение стюардесс, им было все равно хорошо тебе или нет, какие -то плохо организованные, забывали посуду убрать и все стояло перед пассажирами, ходили с такими "кислыми" выражениями лица, что на них неприятно было смотреть. Не понравилось."
Плюсы: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Плюсы: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Минусы: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."
Плюсы: "The crew was very nice and helpful."
Минусы: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Плюсы: "Crew was wonderful Helpful, pleasant, capable"
Минусы: "Waiting for late passengers & their luggage"
Плюсы: "It was a short flight."
Минусы: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."
Минусы: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Минусы: "Late...delayed from algiers"
Для удобства пассажиров авиакомпании, выполняющие рейсы из Англия в Санкт-Петербург, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Англия в Санкт-Петербург
Маски от перевозчика для пассажиров всех рейсов из Англия в Санкт-Петербург
Места в середине ряда на рейсах из Англия в Санкт-Петербург недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из Англия в Санкт-Петербург
Гибкие условия отмены
Посмотрите билеты из Англия в Санкт-Петербург с бесплатным изменением бронирования