Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Англия
Ср. цена – туда и обратно
|16 644 ₽|
Недорого – туда и обратно
|5 457 ₽|
Недорого – туда
|2 986 ₽|
Авиакомпании S7 Airlines, Аэрофлот и British Airways сейчас не взимают неустойку за изменение и отмену бронирования авиабилетов из Англия в Россию. Обязательно проверьте точные условия оказания услуг на сайте агентства.
KAYAK — это поисковик для путешественников. Мы собираем данные по всему Интернету, чтобы показывать пользователям лучшие цены. Каждый год KAYAK обрабатывает больше 2 миллиардов поисковых запросов. Если вас интересуют авиабилеты из Англия в Россию, мы найдем множество выгодных предложений и вариантов перелета в считанные секунды.
«Прогноз цен» — это инструмент поиска KAYAK, который анализирует данные за прошлые месяцы и рассчитывает вероятность роста или снижения цен на авиабилеты в Россию из Англия в течение ближайших 7 дней. Он подскажет, стоит ли покупать билет прямо сейчас, или имеет смысл подождать, пока цена снизится.
KAYAK Mix — это когда отдельные билеты на каждый сегмент перелета по вашему маршруту в сумме стоят дешевле, чем один билет туда-обратно. То есть в Россию вы полетите одной авиакомпанией, а обратно в Англия — скорее всего другой.
Если вы не привязаны к конкретным числам, опция «Гибкие даты» поможет выбрать дни, когда можно максимально сэкономить на перелете. Она сравнит цены на авиабилеты из Англия в Россию за период плюс-минус три дня от указанных вами дат. Вам останется только выбрать самое выгодное предложение.
Оценки на основе отзывов пользователей KAYAK:
Плюсы: "Wasn't awake, can't say"
Минусы: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"
Плюсы: "Seats were comfortable"
Минусы: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"
Плюсы: "Wonderful on board service from the crew"
Минусы: "You could have had my luggage arrive. Now I don’t know where it is"
Плюсы: "Crew was great. Seats were uncomfortable. No air. It was extremely hot."
Минусы: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"
Минусы: "Delayed flight."
Плюсы: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Минусы: "Bread of sandwich was dry."
Плюсы: "It was a lovely easy flight, always lovely flying star alliance."
Минусы: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Плюсы: "friendly and helpful crew"
Минусы: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"
Минусы: "Boarding time needs to be longer. Also, too little time between connecting flights."
Минусы: "Swiss precision"
Минусы: "45mn late"
Плюсы: "Really good flight. Clean,on time, efficient. Early arrival even"
Минусы: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."
Плюсы: "Good crew."
Минусы: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"
Плюсы: "Lots of room because plane was half full"
Минусы: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."
Минусы: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"
Плюсы: "i liked the food and the crew. they were nice."
Минусы: "the flight was good. nothing to not like."
Минусы: "It was delayed"
Плюсы: "I was flying business class so staff, food, etc was excellent"
Минусы: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"
Плюсы: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Минусы: "TV was a bit small"
Минусы: "The seats were uncomfortable, smaller aircraft"
Плюсы: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Минусы: "Nothing it was all great! Even music was playing while we waited on the plane."
Минусы: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"
Плюсы: "Even though the flight was very short, the team moved quickly through the cabin ensuring everybody had a drink and a snack. They looked quite concerned when I turned down the pretzel sandwich, so I accepted and found it quite good! Also, team made sure my parent with reduced-mobility had a good boarding and transfer experience."
Минусы: "As always, seats are narrow. And the "neighbors" were normal-sized. The usual struggle for elbow "air-space" occurred."
Плюсы: "Check in easy"
Минусы: "Weren’t told enough about delays ... very tight seating crew was friendly"
Плюсы: "Stewards were friendly; snacks were good"
Минусы: "30 mins late both ways"
Плюсы: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"
Плюсы: "Good clean service that Swiss is known for."
Минусы: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."
Плюсы: "The flight was delayed due to technical problems, and they immediately gave each person 20 Francs towards dinner while in the terminal- which was very nice. The aircraft itself was impeccably clean, even though it had already carried passengers elsewhere earlier in the day. The service was fantastic, and you can never go wrong with free chocolate."
Плюсы: "typical Swiss quality"
Минусы: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"
Плюсы: "Leg room"
Минусы: "No entertainment"
Плюсы: "We received an upgrade to business class. The entire experience was excellent."
Минусы: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."
Плюсы: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Минусы: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"
Минусы: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"
Минусы: "1h45 departure delayed with no compensation."
Плюсы: "Once staff arrived all went well."
Минусы: "The flight was scheduled for about 1pm and we arrived with another connecting flight to the Athens airport at 8am as that was our only choice. No staff arrived until 11am to check people in and take baggage. We were flying business and would have liked to check in earlier and make our way through security to the business lounge but could not and had to wait for three hours. It would have been nice to have one person on duty."
Минусы: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"
Плюсы: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Плюсы: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Минусы: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."
Плюсы: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Минусы: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Минусы: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."
Плюсы: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Минусы: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"
Минусы: "smooth & efficient friendly crew"
Минусы: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"
Плюсы: "fast boarding, great crew."
Минусы: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"
Минусы: "It would be great if you could serve warm food instead of bread."
Плюсы: "The crew and the seat !"
Минусы: "The food because of coronavirus the service was scaled back"
Плюсы: "Efficient and on time."
Минусы: "All fine."
Плюсы: "Food is not bad"
Минусы: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
Плюсы: "check in..Gatwick S."
Минусы: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
Плюсы: "эта вам не бюджетные душегубки. И покормят, и места для ног побольше ..."
Минусы: "Побалтывало, но притензии к погоде :)"
Плюсы: "Все отлично."
Плюсы: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
Плюсы: "Good crew. Clean"
Минусы: "A little late"
Плюсы: "Еда, как всегда супер"
Минусы: "1. Было очень холодно 2. Платные места повышенной комфортности, оказались некомфортными, потому что всё время туда сюда ходил экипаж и невозможно было спать."
Плюсы: "Все отлично!!"
Плюсы: "Entertainment options good"
Плюсы: "Largely pain free experience"
Минусы: "Питание - ешь чего дадут. И нне вкусно."
Плюсы: "Crew was very helpful & friendly. Cabin was well pressurized."
Минусы: "В связи с задержкой в аэропорту вылета мы не успели на пересадочный рейс. Авиакомпания предложила места в самом конце самолета на рейс через 9 часов. Ни upgrade, ни нормального размещения, только скудные ваучеры на питание. Замечу что задержка рейса целиком и полностью была на совести авиакомпании."
Плюсы: "Flight cancelled on whim of pilot due to a single faulty toilet."
Плюсы: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Минусы: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Плюсы: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Минусы: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."
Минусы: "I could not use my ticket I was trying to extension date but customer services terrible"
Плюсы: "Очень комфортное размещение - расстояние между креслами на порядок лучше, чем у аэрофлота. Питание понравилось - вкусно и большой выбор напитков - даже домашний лимонад предлагали (!) Я сидел рядом с отсеком проводников - когда кофе заваривали - аромат потрясающий по салону поплыл. Для самолетной кухни очень достойно. Видеосистема отличная - экран крупный, изображение качественное, наушники удобные. Фильмы, правда, только на турецком и английском. Посадка в Тайване была очень мягкая."
Минусы: "Полет долгий и, видимо, проводники подустали. Напитками, не очень часто баловали. Придираюсь :)"
Плюсы: "рейс задержали на 20 мин, но в Стамбул прибыли по расписанию. Удобно сидеть, отличное питание, приветливые бортпроводницы."
Минусы: "все было хорошо"
Плюсы: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Минусы: "The leg room was a bit limited on long flight."
Плюсы: "Кормят неплохо, как для самолета. Хороший выбор напитков. Чай заварен по-турецки, а не из пакетиков. И самолеты у них все достаточно новые. С развлекательным центром на каждом сиденье. Фильмы, музыка, игры. Но русский язык только в меню :) Фильмы все на турецком и английском."
Минусы: "Гейты 300-312, с которых идет посадка на Тбилиси – как колхозное поле. Просто все и всё на куче: очереди на посадку в перемешку с креслами для ожидания, магазинами. Внятных проходов просто нет. При этом 200-е и 700-е гейты у них очень удобно оборудованы. По расписанию посадка не началась. Вместо начала посадки один из сотрудников начал ходить среди толпы пассажиров и сверять паспорта с посадочными. Если все ок, то ставил штампик на посадочный. Приятно, конечно, что позаботились об экономии времени на проверку. Но организация процесса шокирует :) В самолете поддерживали температуру холодильника. Попросил стюардессу добавить тепла - покивала и поулыбалась, но теплее не стало. Реально пришлось в верхней одежде сидеть."
Минусы: "В салоне была жара, градусов 28. При этом рейс полностью загружен. Легко представить набор запахов через полчаса. На следующем рейсе это компенсировали - летели как в холодильнике :)"
Плюсы: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Минусы: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Плюсы: "good flight"
Плюсы: "Все организованно на хорошем уровне, без задержек, хорошее питание, дружелюбный и отзывчивый персонал."
Плюсы: "It went all ok except the space between rows"
Минусы: "Slow service by crew and space between seats"
Плюсы: "Рейс был без задержек, самолет не самый новый, но все понравилось. Питание отличное."
Минусы: "Бортпроводники были не оч. улыбчивыми, но хамства не было"
Минусы: "I didn’t like being in a middle seat"
Плюсы: "Efficient and pleasant. Affordable and most importantly very clean!"
Минусы: "Old style lie flat (but not horizontal) seats"
Минусы: "Not enough movie varities."
Плюсы: "Turkish had several flights departing close In time and they only had three agents at the check in counter, makin* the process painful at 4:30am. After on hour in line only about 10 passenger seat were checked in. By th way all the security screening procedures ran very smooth and quick, it was Turkish procesdures and man powe4 that was poor. Boarding the airplanes was chaos, both in Tel Aviv and Istanbul."
Минусы: "Very little was done to impress the passengers from check in, boarding, airplanes were old and peach between seats small."
Плюсы: "Arriving safely"
Минусы: "Seats horrible, food not eatable, poor service"
Минусы: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Плюсы: "On time Good service Just excellent It's first time for me with turkish airline but I love it"
Минусы: "No thing"
Плюсы: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Минусы: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."
Минусы: "You had a very disrespectful, illogical, anal retentive person at the ticket gate just before getting on the shuttle. She would not allow us to wait for the rest of our party of 2 to go on the shuttle to the plane together. They were delayed because of your personal continually bringing other people to cut in line in front of them. There was plenty of time and the shuttle was already full, and we wanted to wait for the next shuttle to board the airplane together. She came out several times from inside of the building shouting at the three of us to get on the shuttle even when the person managing the shuttle flow at the bottom of the stairs was about to let us wait for the next shuttle. What was her problem(?) - she could use a lot more people skills and realize who pays her salary - the customers. She really tarnished the whole image and impression I originally had of TA. Also, there was no way to go to the bathroom without going through a long line of security again at the last gate before the shuttle which did not make sense."
Плюсы: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Минусы: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."
Плюсы: "the crew were great clean cabin"
Минусы: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"
Плюсы: "Loved this flight, crew was amazing!"
Минусы: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"
Плюсы: "Отличный экипаж!)"
Плюсы: "Everything other than luggage situation"
Минусы: "Luggage left in London and had to pay for baggage when Momondo said luggage was included"
Плюсы: "Crew was wonderful. Food and drinks was good."
Минусы: "More movies in Russian language, or with English subtitles"
Минусы: "Over 2 hours late, and this flight has been late 6 of the last 7 days"
Плюсы: "Boarding was quick and good"
Плюсы: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Минусы: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."
Минусы: "On tome flight"
Минусы: "Delay was 4 hours. All time we spent in aircraft"
Плюсы: "Crew was courteous and professional. Food was okay."
Минусы: "Seats a little wider and little more leg room."
Минусы: "Boarding by rows would avoid people rushing to line up ahead of time."
Плюсы: "The crew were super friendly. There was plenty of space and I slept for a few hours"
Минусы: "Delayed flight - but it’s ok since I got to my final destination safely. It wasn’t a very long delay."
Плюсы: "Flight delayed- missed my connection"
Минусы: "5 hour delay"
Плюсы: "Lufthansa как всегда на высоте, вежливый персонал как при регистрации и посадке, так и в самом самолете. Прекрасное питание, подарки детям при посадке в самолет."
Плюсы: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Минусы: "No negatives."
Минусы: "There was not enough room for all the people’s cabin size luggage. They allowed people to get on board with big coats once they’re in the plain they take off the coats and place them up. Those coats take the same space as a small suitcase. I asked the fly attendants for assistance and they didn’t even pretend to care about the situation. I had to put my luggage under the seat for the entire flight, which ended up reducing the very reduced legroom. What this airline is trying to do is; to charge passengers twice for cabin size luggage. This has been my worst experiences with airlines. Lufthansa is definitely an airline to avoid."
Плюсы: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."
Минусы: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."
Плюсы: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Минусы: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."
Плюсы: "The food out of everything"
Минусы: "Customer service , the air craft , the blankets"
Плюсы: "Crew and service was amazing"
Минусы: "No entertainment food Horrible"
Плюсы: "I like everything about Lufthansa in terms of quality and service"
Минусы: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."
Плюсы: "Once again, the in-flight crew was excellent. The flight was good, but no entertainment is provided."
Минусы: "Another late take off, probably because the incoming connections were late. So it was good that the airline delayed the connecting flights. However, this leg of the trip was so late that I barely made it to third leg of the trip. A huge problem is that each of these international airports require that you go through the security check again. For that reason, connecting legs of trips through these airports should not be scheduled so close together. Heathrow is the worst, with security staff that, at best, don’t care that you have a close connection to make and just ignore your pleas to speed up the process, and at worst, are just plain rude."
Минусы: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."
Минусы: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."
Минусы: "Not entertainment at all"
Плюсы: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Минусы: "Seats were a little uncomfortable but outside that not much I can fault the airline for."
Плюсы: "Nicest guy at the check- in in Moscow OK boarding"
Минусы: "Apart from the fact that this flight never goes to the gate and its always a bus that gets you there? This time they decided to check our passports and since we are not at the gate like normal people it has to be on the plane So you can imagine how slow it went I had a connecting flight... Luckily this time customs check up was very quiet"
Минусы: "Crew doesn't care, do absolute minimum Not helping with luggage, smiling and ignoring Not enough to drinks When the drink cart passed our row I pushed Call crew button No one even came!! When I asked for a diet coke stewardess showed me leftovers of sprite probably fished out of the garbage and said that's all they have left Really?! Not to mention that I have paid extra for choosing my sit and ended up sitting in the back in the worst sit with least possible legroom Thank you Lufthansa"
Минусы: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."
Минусы: "They skipped me when passing out the food. They probably thought that I was sleeping, but they didn’t stop to ask."
Минусы: "I didn’t like it because when I asked for a big water bottle, they refused to gove it to me while I am sick and suffer dry throat. The space is rather small. If you are 5ft 5 and above person, I honestly would suggest you buy extra legroom for comfortable purposes. Also, there is like 1 restroom on the whole plane and if you sot at the end, you are screw. Lets not forget that they delayed our flights like 4 hours and only gave us 1 voucher for snack. I don’t expect the experience will be fancy but this is a total disappointment!"
Минусы: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"
Минусы: "всегда раздражает процедура посадки, потому что невоспитанные люди лезут вперед В этот раз сотрудники попытались немного распределить пассажиров перед посадкой, чтобы был порядок За что им огромная благодарность. Наверно же есть какая то система типа раздельных очередей под плакатами с названиями рядов или еще что то.. ну иначе прям очень неприятная процедура посадки. Или посадка по очереди с кона самолета. Сами представляете, что это - зависнуть в проходе в ожидании нерасторопного пассажира, который не спеша запихивает багаж и достает свои вещи - все стоят, ждут пока он усядется... А вообще спасибо: летать, как правило приятно А! Франкфурт- Москва не очень приятно стюардессы , в отличие от Орландо-Франкфурт , прям не очень."
Минусы: "Cancelled then delayed then had to stay in Frankfurt and was a day late"
Плюсы: "The environment was very nice. Relaxed and roomy"
Минусы: "Business class - not enough Space for legs. Took hand lagage during boarding for check in , because of the weight. Rules are Rules, but for business class can give some tolerance. Near to my seat two suitcases were put on the floor..."
Плюсы: "The crew were very helpful and friendly"
Минусы: "The flight was delayed"
Минусы: "Very very long walk plus train to baggage reclaim at Munich"
Минусы: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."
Минусы: "К сожалению, оба раза, когда самолет вылетал из Франкфурта. вылет задерживался на значительное время: на 2 часа вылет Франкфурт-Лос-Анджелес 22.12.2017 и на 40 минут задержался вылет рейса Франкурт-СПб 13.01.2018"
Плюсы: "It’s nice that Lufthansa still gives food onboard"
Минусы: "My Lufthansa flight left with 1hour delay"
Плюсы: "Smooth process. Regular updates."
Минусы: "Late departure."
Плюсы: "Хороший сервис во время полета"
Минусы: "Плохая организация регистрации на рейс ( и это при электронной регистрации). Хамство сотрудников в аэропорту Денвера. Потеря багажа. Задержка вылета на 3 часа"
Плюсы: "Обслуживание в самолете - хорошее. Профессиональные стюарды. Все время улыбаются, доброжелательно отвечают на все вопросы. Питание в 10 часовом рейсе было замечательным. все быстро раздавали и убирали. Еда была вкусной. Пилоты тоже очень профессиональные рейс прошел без толчков. спокойно . Спать было комфортно. Никаких очередей в туалет не было. В самолете все было замечательно."
Минусы: "Сотрудники в аэропортах. На регистрацию в аэропорт Денвера мы приехали за три часа. На паспортный контроль попали за 30 минут!!!! Очередь огромная, сотрудники бегают от стойки к стойке. Разговаривают очень грубо, что само по себе для Америки непривычно. Одного пассажира обслуживают в среднем 20 минут(!!!) То забирают багаж, то возвращают багаж - отвлекаются на возврат сразу все. Рейс задержали на полтора часа. Об этом мы узнали на стойке регистрации. На стыковочный рейс мы опоздали, поэтому попросили сотрудников сразу определить наши дальнейшие действия. Парень на стойке очень в грубой форме сказал - прилетите в Мюнхен, там подойдете в сервис. Когда прилетели в Мюнхен оказалось, что сервис не работает. Бегали по всему аэропорту. Потом подождали на одном из рейсов Люфтганзы не закончилась регистрация. Попросили сотрудника ( по английски не говорит, только по немецки!!!!) решить наш вопрос. Она с кем-то созвонилась нас отправили на другой рейс в другой терминал на поезде и автобусе (Просили ведь сопровождение в Денвере- нам грубо отказали). В итоге багаж - потеряли. Отправили во Франкфурт вместо Москвы!!! Багаж ждали три дня."
Плюсы: "Every thing"
Плюсы: "Fast-track security, Lufthansa lounge in Heathrow T2 was fabulous, with incredibly attentive staff, flight stewards were extremely polite and also attentive. Great in flight snack and drinks. A real pleasure."
Минусы: "The long walk at Frankfurt - but you can't blame the airline for the place the plane docks at."
Минусы: "Flight was delayed"
"Good value for money. Small snack and free drinks. And most important: on time!"
Минусы: "The procedures at Naples Airport were a bit of a mess... had to wait for checkin information and a long circular walk through many shops to get to the gates. We did not appreciate that."
Минусы: "The food"
Плюсы: "Pilot kept us well informed."
Минусы: "Flight attendants were rude and impatient with anyone not speaking greek."
Минусы: "My flight was cancelled. I was rebooked and I have no bags in Beirut"
Минусы: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."
Плюсы: "The extra service and help was lovely and unexpected"
Минусы: "Boarding on and off faster/ more efficiently"
Плюсы: "The food was probably the best meal I’ve ever had in Economy."
Минусы: "The seat pitch was really poor. I’m only 5’ 11” and my knees were rubbing against the seat in front of me the whole time. The seats weren’t particularly comfortable either."
Плюсы: "Comfortable flights. On time. Nice staff."
Минусы: "Food was not great."
Минусы: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well."
Плюсы: "Nothing was outstanding, I do like the hard candy treats they hand out prior to flight."
Минусы: "It was such a nightmare at the gate. We were standing in line and then were shoved aside by other passengers and the attendants did nothing to help keep order when boarding. Also we had paid to upgrade our seats to extra leg room and they had given our seats away to a handicap person."
Плюсы: "It was a short flight. 1 hour. Everything went good."
Минусы: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Плюсы: "Consistently on time flights, friendly staff, and comfortable planes. Great value for money!"
Минусы: "It was late and missed connection. Had to buy a new tix form Aegean !!!!"
Минусы: "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."
Минусы: "I’ve flown Aegean 3 times in the last month and there flights have been late all 3 times."
Минусы: "Не долетело 2 чемодана из трех. Разбираемся."
Минусы: "Everything. The plane was so delayed, then they lost"
Плюсы: "Flight Crew is well dressed and put together Food was decent Plane Comfortable"
Минусы: "I checked a small bag and it was 60 Euro. Too expensive!"
Плюсы: "- Crew service was pleasant"
Минусы: "- Misinformed about luggage included in the ticket, had to pay extra money. - Flights delays"
Минусы: "Charged me $70 and made me check my bag as I was boarding. Had no other option"
Плюсы: "Love the friendly staff!"
Плюсы: "Cheerful crew, nice snack with beer or wine, clean bathroom"
Минусы: "No inflight entertainment, but for 90 minute flight, I didn’t need it."
Плюсы: "Very nice crew, had trouble with boarding"
Минусы: "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"
Плюсы: "Good planes. Kosher food was awful. No entertainment."
Плюсы: "The crew were very professional and polite on board and the food was excellent"
Минусы: "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."
Минусы: "The food was all meat and I am a vegetarian"
Плюсы: "Crew was kind and professional Flight was overall comforable"
Минусы: "On my return flight to Athens from London, I was told that my hand luggage was too large and needed to be checked. I had to pay an extra 55 pounds (75 USD) to check the bag. On my Aegean flight to London a few days before, I was able to check the bag for free. I do not understand why I was charged for the bag on the way back but not on the way over. $75 is half what I paid for the flight itself - seems way too much just to check a small bag. I will keep this in mind when considering flying with Aegean in the future."
Плюсы: ".usually I like this company."
Минусы: "There was 50% of the flight with a feeling that the is no air. It was suffocating."
Плюсы: "Flights were on time."
Минусы: "I was charged for the bags. I didn't know that I was spouse to pay for the bags since the itinerary doesn't show clearly what type of ticket I have!!"
Плюсы: "The flight left Budapest on time and arrived on time."
Минусы: "Unbeknownst to me, I needed a boarding pass prior to checking my luggage and there was a 35 Euro fee for one piece of luggage. I did not appreciate either one of these unexpected occurrences and extra fee."
Плюсы: "Перед полетом дают конфетки, как в детстве. Достаточный ассортимент напитков, неплохая еда ( на утреннем перелета был вкусный пирожок с овощной начинкой, а вечером- полноценной горячее, маленький овощной салатик, что-то сладкое), стюардессы красотки и очень доброжелательные, на рейсе в Россию была даже русскоговорящая девушка."
Минусы: "They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again."
Плюсы: "Once we landed in Athens, knowing that our next flight would be taking off in 5 minutes, we thought ther was no way that we'd make it. Instead, they had someone waiting for us when we got off of the flight and someone to run all 11 of us through the airport to the plane. Aegean held the flight because they knew 11 people from the Santorini flight were coming."
Минусы: "Once on the plane, we ended up sitting there for another 30 minutes, even though it was already 20 minutes late waiting for us. When I asked the stewardess whether that meant that our bags were going to make the flight she said she'd have to check. She never came back. I then asked a second girl and she said that she'd have to check and she never came back. I finally asked again before landing and she supposedly went and asked someone and came back and said yes they made it. Got to baggage claim - no bags. We had another flight to catch back to the states, so we didn't have time to figure out the situation. We spent the next three days frantically calling Aegean, to no avail. Their customer service either wouldn't answer or would tell us to call London Heathrow lost and found, who wouldn't answer. Eventually, Delta found our bags and had to work with Lufthansa and their own boots on the ground at LHR to find the bags and get them back to us."
Плюсы: "Aegean delivered excellent service during my flight to Amsterdam from Athens! They actually served a complimentary meal and wine during my 3.5 hour flight. The flight attendants were so nice."
Минусы: "I loved the service during the flight and I can't wait to fly Aegean again!"
Плюсы: "It got me to Larnacasafely."
Минусы: "Seats were horribly uncomfortable. I will not fly this airline again after my last trip onthe 14th of August."
Плюсы: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Плюсы: "Clean aircraft Legroom Polite service"
Минусы: "Delayed No onboard entertainment"
Минусы: "The flight was delayed 3 hours and there was very little information offered as to what to expect. I was grateful I did not have a connecting flight as surely I would have missed it. The gate agent seemed to be completely lost and at one point started boarding and then had to ask those that had boarded to deplane. The seats were rather uncomfortable to begin with but then add to that being in the last row next to the toilets and the galley AND with crew members stepping on the side of my seat to reach supplies in the overhead bin without warning."
Плюсы: "Plane was clean and there was enough room"
Минусы: "The boarding gate on the ticket was wrong - twice."
Плюсы: "Overall service was good. The seats were not as tight, some leg space. On the flight to Athens they served drinks frequently."
Минусы: "Food served was not that good."
Плюсы: "Gate staff are able to deal with things"
Минусы: "Check-in can't process baggage charges, so they send you off to an office across the airport, just to find that the payment processing office is closed for a couple hours in the late afternoon. Why don't you just set the baggage check in people up to process a credit card transaction?"
Плюсы: "Friendly staff, good service"
Минусы: "The other passengers were very loud and obnoxious. During boarding it felt like we were a heard of cattle."
Минусы: "The hand luggage was collected before the gate from several passengers to check in, however not from everyone and others boarded with the same size hand luggage as was collected. As a result, 45 minuts waiting at the belt for suitcase in Athens and beeing late for meeting!"
Минусы: "boarding took for ever. service from the cabin crew was not good. no entertainment."
Плюсы: "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."
Плюсы: "Можно заказать другой тип питания (заранее), но не факт, что его принесут. Кошерное питание - лучший выбор."
Минусы: "Обычное питание совершенно невкусное, очень соленое. Из большой компании никто не смог его съесть. Кошерное питание - лучший выбор."
"They canceled our flights that went on anyway."
Плюсы: "Salimos a tiempo . El business es muy confortable"
Минусы: "La comida horrible . No se limpian los baños"
Плюсы: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Плюсы: "Services is good ."
Минусы: "Food can be better"
Плюсы: "Crew good and seat OK but not exceptional for business class"
Минусы: "Food was average - main course could have been better. Range of movies ok but not great"
Плюсы: "Planes were on time and connections made."
Минусы: "One bag delayed as not put on flight and food could be better."
Минусы: "Flight got cancelled"
Плюсы: "Friendly crew"
Минусы: "Can’t think of anything"
Плюсы: "Nice staff and no delay"
Минусы: "Instead of crisps maybe a bit of cheese or crackers"
Плюсы: "Pleasant flight"
Минусы: "We were delayed & missed our connection"
Плюсы: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Плюсы: "Seat comfortable"
Минусы: "Flight was delayed and overhead bin space was very small"
Плюсы: "The entertainment was amazing"
Минусы: "The seats were a bit hard"
Плюсы: "Nice attention and good food. Plane and seats are confortable"
Плюсы: "Good for both."
Минусы: "Bigger seats."
Минусы: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Плюсы: "Just the cabin crew being nice"
Минусы: "Punctuality KLM is always late"
Плюсы: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Минусы: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Плюсы: "Helpful and kind crew"
Минусы: "I wish there was WiFi"
Плюсы: "Food provided, staff kind"
Минусы: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Плюсы: "Everything was good except for the entertainment consul for one of our seats."
Минусы: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Минусы: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Плюсы: "Crew was nice and efficient"
Минусы: "Economy seats don’t recline enough."
Плюсы: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Минусы: "Transfer point needs upgrade."
Плюсы: "Everything OK"
Плюсы: "Shirt flight but well catered, boarding was efficient and quick."
Минусы: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Плюсы: "Good selection of movies."
Минусы: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Плюсы: "The entertainment options were good."
Минусы: "Flight was cancelled."
Плюсы: "Nice to have a wrap for the snack."
Минусы: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Минусы: "We did not get two of baggage at the destination."
Минусы: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Плюсы: "Friendly staff"
Минусы: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Плюсы: "The staff was very helpful and professional. Promp response to calling for attention."
Минусы: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
Плюсы: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Плюсы: "Very friendly service!"
Плюсы: "Seats were comfortable"
Минусы: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Минусы: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Минусы: "Задержали вылет почти на час."
Плюсы: "In flight food was enjoyable"
Минусы: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Плюсы: "Улыбчивый персонал, средне-хороший самолет. Пилоты, адекватные."
Минусы: "Кресла, не очень удобные. Питание, не соответствует статусу авиакомпании. Нет никаких разъемов или развлечений на самолете."
Плюсы: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Минусы: "Flight was delayed due to weather in Amsterdam area"
Минусы: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Минусы: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Плюсы: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Минусы: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Плюсы: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Плюсы: "I really like the spaciousness, the plug ins and general service"
Минусы: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Плюсы: "Timing & efficiency. Good food though only a sandwich."
Минусы: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Плюсы: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Минусы: "The entertainment was quite dated and didn't have new movies etc"
Для удобства пассажиров авиакомпании, выполняющие рейсы из Англия, изменили условия оказания услуг и ввели дополнительные меры безопасности. Внимание: условия оказания услуг разными компаниями варьируются.
Строгий санитарно-гигиенический контроль
Ежедневная чистка салона, HEPA-фильтры на всех рейсах из Англия
Маски от перевозчика для пассажиров всех рейсов из Англия
Места в середине ряда на рейсах из Англия недоступны
Тесты на антитела, проверка симптомов перед вылетом на рейсах из Англия
Гибкие условия отмены
Посмотрите билеты из Англия с бесплатным изменением бронирования